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6W102-20110411 

If you see this telephone display... 

Do this… 

No camp on HG/ACD group 

Calls cannot be camped on a hunt group number. 

Camp on a valid HG/ACD 
group number. 

No camp on page number 

Calls cannot be camped on a page group number.

Camp on a valid page group 
number. 

No camp on pickup group 

Calls cannot be camped on a pickup group 
number. 

Camp on a valid pickup group 
number. 

Limited Calling Mode 

Only emergency calls can be made on this phone. 

Obtain a license for this phone.

Number not reachable 

No route to destination. The auth server may be 
disabled. Attempt to camp on an invalid GW 
(PSTN) number. 

Check the number and dial 
again. 

Park Success: <park extension> 

The call parked successfully, this message flashes 
out for a few seconds. 

Successful operation. Take no 
action. 

Phone port is down 

Check the ethernet cable 
connection. 

Server error, no VM (voice mail) 

Make sure voicemail exists for 
the user. 

Unauthorized 

Add a valid user or permission.

Unknown feature code 

Check the User Guide for your 
phone for a list of feature 
codes. 

Unknown user 

Contact your administrator to 
configure your phone 
extension. 

 

 

 

 

 

 

 

 

 

 

 

 

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