6W102-20110411
3COM 350x SERIES IP PHONES
DISPLAY REFERENCE-6W102
This quick reference guide describes VCX telephone messages for system release 9.5
that you may most often see on 3Com 350x Series IP Phones.
If you see this telephone display...
Do this…
All park numbers busy
Try calling later.
Caller blocked
The caller is on your blacklist or is blocked. The
phone extension being called either has “Block
anonymous callers” enabled for all calls, or has the
callers extension in the list of blocked dialing
patterns for incoming call restrictions.
Successful operation. Take no
action.
Camp On cancelled
A previously camped on extension is cancelled.
This message does not display if the Camp On
timeout time has expired.
Successful operation. Take no
action.
Do Not Disturb
Do not disturb feature is enabled.
Successful operation. Take no
action.
Empty Speed dial
Speed dial number is empty or not configured.
Configure speed dial number
first and then use speed dial.
Failed to reach DHCP Server
Check if the DHCP server is
working normally.
Fwd number invalid
Check forwarding number and
dial again.
Hunt group (HG) queue exceeded call <hunt
group number>
Hunt group queue “number of calls” threshold
exceeded.
Expedite the call if possible
(other calls have been waiting
in the queue for a long time).
Hunt group (HG) queue exceeded time <hunt
group number>
Hunt group queue “time in queue “threshold time
exceeded.
Expedite call if possible (other
calls waiting in queue)
HuntGroup Login Enabled
Successful operation. Take no
action.
Invalid password
Re-enter the password.
No available calls
Needs an active call.
No calls to supervise
The agent is not logged in, not
on a call, or is currently being
monitored.
