28
C
HAPTER
3: B
ASIC
T
ELEPHONE
O
PERATION
To announce a transfer:
1
While on a call, press
Transfer
. The call is placed on hold, you hear a dial
tone, and the system prompts you enter a destination number.
2
Dial the extension number to which you want to transfer the call
The call processor dials the call.
3
If the recipient:
a
Answers, announce the call. Note that, at this point you cannot return
to the original caller.
■
If the recipient wants to take the call, press
Transfer
. Hang up.
■
If the recipient does not want to take the call, hang up the second call
and go back to the first call by pressing the
Access
button on which
the call originated.
b
Does not answer because the line is busy or unreachable, to return to
the original call, hang up the transfer call or press
Feature Code 111
to see the original call on Hold.Then press the Hold button to return to
the original call.
Muting Calls
You can prevent callers from hearing you by turning off the telephone’s
microphone when you are using the handset, or when your telephone is
in speaker phone mode.
To mute your telephone:
1
While you are on a call, press
Mute
or press
Feature
+
101
. The light
next to the
Mute
button comes on. Callers cannot hear you.
2
To turn this feature off, press
Mute
or
Feature
+
101
again.
Mute Ringer
You can prevent the telephone’s ringer from ringing by enabling this
feature. By default, the telephone’s ringer is enabled (feature disabled).
You can enable or disable the telephone’s ringer at any time while either
on the telephone or on-hook, but the change takes effect on the next
incoming call.
If the telephone reboots or is upgraded with new software, the ringer
resets to the default ringer enabled (feature disabled) mode.
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