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Network trace

communicates with a 2N IP intercom or a third-party device,

2N Indoor Touch 2.0

the network trace can be a very useful diagnostic and troubleshooting tool should the

communication fail.

Tip

Refer to the

section for how to download the network trace and

FAQ

logs from

2N Indoor Touch 2.0

Содержание Indoor Touch 2.0

Страница 1: ...www 2n cz 2N Indoor Touch 2 0 User guide Version 4 0 x ...

Страница 2: ...rademarks and or trademarks or brands protected by law 2N TELEKOMUNIKACE a s administers the FAQ database to help you quickly find information and to answer your questions about 2N products and services On www faq 2n cz you can find information regarding products adjustment and instructions for optimum use and procedures What to do if 2N TELEKOMUNIKACE a s hereby declares that the 2N product compl...

Страница 3: ...uct Overview 1 1 Product Description 1 2 Differences between Models 1 3 Terms and Symbols 1 4 Safety Precautions 2 Description and Installation 2 1 Before You Start 2 2 Brief Installation Guide 2 3 Installation Conditions 2 4 Status LED 2 5 First Startup ...

Страница 4: ...3 1 2 1 Security 3 3 1 2 2 Language and Input Methods 3 3 1 3 System 3 3 1 3 1 Date Time 3 3 1 3 2 Backup Reset 3 3 2 Administrator Settings 3 3 2 1 Device 3 3 2 2 Wireless Networks 3 3 2 3 Security 3 3 2 4 Backup Reset 3 3 3 Intercoms 3 3 3 1 General Settings 3 3 3 2 Call Settings 3 3 3 3 My2N SIP Configuration 3 3 3 4 Video 3 3 3 5 Recorder 3 3 3 6 Input and Output 3 4 Device Upgrade ...

Страница 5: ...4 2 SIP Proxy Server Calls 4 4 3 2N Mobile Video Calls 4 5 Supplementary Information 4 5 1 Troubleshooting 5 Web Interface Configuration 5 1 Login 5 2 System Info 5 2 1 Status 5 3 Device 5 3 1 Network 5 3 2 Home Screen 5 3 3 Local Settings 5 3 4 Display 5 3 5 Audio 5 3 6 System Administration 5 4 Application 5 4 1 Intercoms 5 4 2 Settings 5 5 Limitations 6 Technical Parameters 7 Supplementary Info...

Страница 6: ...duct outline its application 2N Indoor Touch 2 0 options and highlight the advantages following from its use The section also includes safety precautions Here is what you can find in this section 1 1 Product Description 1 2 Differences between Models 1 3 Terms and Symbols 1 4 Safety Precautions ...

Страница 7: ...re installed application which 2N IP Mobile helps establish video calls with any other video call supporting devices SIP H 263 4 Primarily the application is intended for the family 2N IP intercom 2N Indoor Touch 2 0 contains a specific user interface for an increased user comfort and safety 2N Indoor Touch 2 0 basic features 7 LCD colour display with capacitive touch layer Wall mounting option LA...

Страница 8: ...d in this document are only available in selected models or need to be activated with a licence key If a feature is not available in all the models a note is added to the respective subsection 2N Indoor Touch Types 2 0 Part Nos 91378375 91378376 black 2N Indoor Touch 2 0 WiFi version lower Part No Part Nos 91378375WH 91378376WH white 2N Indoor Touch 2 0 WiFi version lower Part No ...

Страница 9: ...382W 01426 001 2N Indoor Touch desk stand white Part Nos 91378381E 91378381GB 91378381US Stabilised 12 V 0 75 A source to be used where PoE supply is unavailable The part numbers differ in their electric socket markings E GB US The exclusive type of power adapter to SYS1561 0912 be used with all 2N Indoor Touch 2 0 devices ...

Страница 10: ...2N TELEKOMUNIKACE a s www 2n cz 10 135 Licence Part No Description 91378395 the licence unlocks the HTTP API functions HTTP API ...

Страница 11: ...ual Safety Always abide by this information to prevent persons from injury Warning Always abide by this information to prevent damage to the device Caution Important information for system functionality Tip Useful information for quick and efficient functionality Note Routines or advice for efficient use of the device ...

Страница 12: ... areas where explosives are used such as quarries WiFi adapters may affect sensitive life saving devices in medical centres Therefore it is prohibited to use device with an internal WiFi adapter in such facilities In general any RF energy radiation prohibition regarding WiFi antenna equipped devices applies to device with an internal WiFi adapter Where necessary a device unit can be installed at a...

Страница 13: ...t Startup The device is designed solely for wall mounting Install the device with the aid of a holder which is included in the product and Installation Manual delivery Prepare the proper wall fittings screws and wall plugs suitable for the given wall type and structure Respect the local standards for installation of electronic devices onto flammable materials while mounting Use a cross point screw...

Страница 14: ...pleteness Check Please check the delivery before starting installation 2N Indoor Touch 2 0 1 2N Indoor Touch 2 0 1 Quick Start manual 1 Wall holder screwed to device 1 Installation fittings 2 screws 2 plugs for flush mounting 1 Microfiber screen cleaning cloth Front Layout ...

Страница 15: ...2N TELEKOMUNIKACE a s www 2n cz 15 135 1 2 3 4 5 6 Glass frame LCD display with capacitive touch layer Status RGB LED Loudspeaker Microphone Micro SD card slot Backside Connectors ...

Страница 16: ...ed Restart Factory reset button Binary input output terminal board for application control Micro SD card slot Logic inputs and outputs Tip External doorbell button or Relay connection guides are available at faq 2n cz Warning Do not remove the backside rubber sealing as it improves the accoustic properties of the product during wall mounting ...

Страница 17: ...E supporting Ethernet switch router or a 12 V 0 75 A DC power adapter With PoE supply just snap RJ 45 into the appropriate connector With 12 V DC 0 75 A supply screw the power adapter plus and minus cables into the appropriate terminal board on the device Simultaneous PoE 12 V 0 75 A DC supply is not recommended Put the device on the holder as follows Place the device carefully from top to bottom ...

Страница 18: ...abrupt temperature changes Device may not be exposed to aggressive gas acid vapours solvents etc Device is not intended for direct connection into the Ethernet Internet Device must be connected to the Ethernet Internet via a separating active network element switch router Device is designed for indoor use It may not be exposed to rain flowing water condensing moisture fog etc Device cannot be oper...

Страница 19: ... LED or LCD display PoE Supply Connection Use a standard straight RJ 45 terminated cable to connect device to the Ethernet The device supports the 10BaseT and 100BaseT protocols The Ethernet connection state is indicated by the LEDs placed on the RJ 45 connector Refer to for the factory settings of the device Ethernet 3 3 Device Configuration interface Caution Factory reset results in a change of ...

Страница 20: ...N Indoor Touch 2 0 can contain time limited software licences Refer to 3 3 Device for details Configuration Firmware Upgrade We recommend you to upgrade the device firmware during installation Refer to www for the latest FW version Refer to for the firmware upgrade 2n cz 3 4 Device Upgrade procedure ...

Страница 21: ... Blue is on Device initialisation Red is on First boot phase Green is on Operating system start Yelow is on Factory setting initialisation Blue is flashing Factory reset Purple is flashing System upgrade process No light Device state is displayed Standard Operation Colour State No light Device state is displayed Blue is on Stand by mode display off Other states Notification of other states of appl...

Страница 22: ...screen and run 2N IP at next start instead option on the welcome screen before Mobile quitting and then enable the launch after the system 2N IP Mobile startup in the Launcher configuration the application will not be started for technical reasons Therefore be sure to disable the welcome screen start to make run automatically after the system startup 2N IP Mobile The table below shows the factory ...

Страница 23: ... the first time to avoid unauthorised access to configuration System Licence 2N Indoor Touch 2 0 has a factory licence key which can be time limited depending on the Part No The licence expiry may cause a partial limitation of the device functionality Refer to for the current licence state and licence 3 3 Device Settings adding procedure if necessary ...

Страница 24: ...n cz 24 135 3 2N Indoor Touch 2 0 Configuration This section describes the configuration 2N Indoor Touch 2 0 Here is what you can find in this section 3 1 Factory Reset 3 2 Home Screen 3 3 Device Configuration 3 4 Device Upgrade ...

Страница 25: ...kup reset Press and hold the Reset button on the device backside Remove the device from the installation holder Press and hold the Reset button until the notification RGB LED lights up yellow approx 10 seconds Release the Reset button and follow the instructions displayed Caution You can reset the factory values only if the administrator mode is on Factory reset results in a complete deletion of a...

Страница 26: ...able application positions The Setting and Information buttons are also available here Factory settings Time Date tiles Weather tile File Manager standard file system application Browser Internet browser application Intercoms application responsible for communication of the 2N IP intercoms with other answering units Gallery photo image processing application ...

Страница 27: ...raphic controls Back icon triangle return one level higher or one step back depending on the application type Home icon circle return to the introductory screen Square icon switch the currently launched applications Speaker icons increase decrease the system loudspeaker volume ...

Страница 28: ...s password is 2n If you lose the access data you will have to factory reset the device Change the password in the Settings Personal Language input Administrator mode configure advanced functions The device configuration consists of five sections Device Wireless Networks 2N IP Mobile Personal System each section is divided into subsections see below 3 3 1 User Settings 3 3 2 Administrator Settings ...

Страница 29: ... www 2n cz 29 135 3 3 1 User Settings This subsection describes the settings that can be accessed without the administrator password The subsection contains the following parts 3 3 1 1 Device 3 3 1 2 Personal 3 3 1 3 System ...

Страница 30: ...tification while DND is active While Do Not Disturb DND activating DND you can set any interval in the range between 15 minutes and 24 hours or permanently disable any notification while DND is active Do Not Disturb DND Night mode Set this mode for each weekday with repetition and specify the start and end time set the beginning of the DND Night mode time validity Start time set the end of the DND...

Страница 31: ...zone time shift and summer winter time transition display the 24 hour format If disabled the 12 hour Use 24 hour format format is displayed including the a m p m information select one of the three available date formats Choose date format click to move the user to the section for setting the current weather Weather forecast Use the introductory weather tile to deactivate the function Deactivate t...

Страница 32: ...n a www navigation tool which can be replaced with any other Browser application provides communication with the 2N IP intercoms and other Intercoms answering units and can be replaced with any other application an image photo processing application which can be replaced with Gallery any other application add an application from a list and edit its name icon if Add Application necessary Caution Th...

Страница 33: ...ck volume Alarm volume set the default notification ringtone volume Notification volume set the default notification ringtone Default notification ringtone enable disable sound signalling Other sounds enable disable the screen lock sound Screen locking sound enable disable the display touch sound Touch sounds ...

Страница 34: ...backlight brightness values Brightness level set the maximum user idle timeout after which the sleep mode is Sleep automatically switched on Select a value between 15 seconds and 30 minutes or never set the font size Small Normal Large Very large Font size ...

Страница 35: ...n cz 35 135 Storage USB display the internal storage state for downloaded files and Internal storage photos Click to display the storage details display the external storage state for downloaded files and Portable storage photos ...

Страница 36: ...ble applications Application to be launched on startup Select the application to be launched upon startup set the URL address to be opened upon startup URL to be opened on startup set return to the application when the call Return to application after call end is terminated turn the blue LED on when the display is Turn on blue LED when display is off off ...

Страница 37: ...lay the list of available functions depending on the Available functions licence type purchased display the licence type limited unlimited Status display the licence remaining hours Remaining hours change the licence key Change licence key Caution The original licence key will be overwritten by the new one Be sure to insert a valid licence key obtained from your supplier ...

Страница 38: ...rrect function of the applications pre installed in 2N Indoor Should troubles occur remove the user applications or reset Touch 2 0 the factory values to get rid of the user applications and settings device Device Info display basic information on the device serial number hardware Device version firmware version display the official name of the device System display the device date and time Date a...

Страница 39: ...2N TELEKOMUNIKACE a s www 2n cz 39 135 3 3 1 2 Personal The Personal section helps you set the device security and language parameters 3 3 1 2 1 Security 3 3 1 2 2 Language and Input Methods ...

Страница 40: ...tting access password Settings password set the administrator access Administrator and web access password password SCREEN SECURITY select the screen lock type PIN Character or None Screen lock UNKNOWN SOURCES Allow installation of apps from unknown sources allow installation of applications from unknown sources ...

Страница 41: ...guage Language enable disable the spell checker for the defined language Spell checker click Add to add a word to your personal dictionary Personal dictionary KEYPAD INPUT METHODS set the keyboard type Current Keyboard set the keyboard parameters Android Keyboard AOSP Tip Disable the display tap sound signalling in the Settings Sound device menu ...

Страница 42: ...2N TELEKOMUNIKACE a s www 2n cz 42 135 3 3 1 3 System This section helps you set the system parameters 3 3 1 3 1 Date Time 3 3 1 3 2 Backup Reset ...

Страница 43: ...ork Automatic date time set the date manually if Automatic date time date is disabled Set date set the time manually if Automatic date time time is disabled Set time set the time zone for the installation site to include the time Select time zone shift and summer winter time transition display the 24 hour format If disabled the 12 hour format Use 24 hour format is displayed including the a m p m i...

Страница 44: ... data backup and reset parameters restart the device Restart Factory data reset delete all data from the internal storage including system and application settings and data downloaded applications music photographs and other user data The factory data reset is only available in the administrator mode ...

Страница 45: ... Administrator Settings This subsection describes the settings that can be accessed after the administrator password in entered The subsection has the following parts 3 3 2 1 Device 3 3 2 2 Wireless Networks 3 3 2 3 Security 3 3 2 4 Backup Reset ...

Страница 46: ...n application to be launched on startup set the URL to be launched on startup URL to be launched on startup return to the application after the call is Return to application after call end ended turn on the blue LED when the display is Turn on blue LED when display is off off Move to Screen connect a service device to the device Enable service mode set the home page to the default Android Launcher...

Страница 47: ...f available functions depending on the Available function licence type purchased display the license status limited unlimited Status display the hours remaining before the licence expires Remaining hours change the licenced key Change licence key Caution The original licence key will be overwritten with a new one Enter only the valid licence key obtained from your supplier ...

Страница 48: ...croSD card SDHC 2N cannot guarantee functionality and stability of TELEKOMUNIKACE a s custom applications or proper function of applications pre installed in 2N once custom applications are installed In case of Indoor Touch 2 0 troubles remove the custom applications or reset the factory values to get rid of the custom applications and settings ...

Страница 49: ... on the Part No refer to Subs 1 2 Differences between Models and Associated Products disable enable the Wi Fi connection Wi Fi disable enable the Ethernet connection Ethernet Note Ethernet connection cannot be used together with Wi Fi By disabling the Ethernet connection you do not switch off the device when PoE is used The Wi Fi section displays the list of available Wi Fi networks ...

Страница 50: ...ACE a s www 2n cz 50 135 enable disable the adapter Enabled enable disable the DHCP client Use DHCP display the IP address IP Address display the MAC address MAC Address configure the Ethernet manually Configuration ...

Страница 51: ...et a password containing at least four letters Password set a code containing at least four digits PIN set the administrator mode and web Administrator and web access password interface access password set separate passwords for the Use separate web access password administrator mode and device web interface set the administrator access password Administrator password set the web interface access ...

Страница 52: ...k after the sleep mode timeout set in the Device Screen Sleep mode menu elapses no screen lock None set the screen lock deactivation gesture Pattern set the numeric PIN for screen lock deactivation PIN UNKNOWN SOURCES allow installation of Allow application installation from unknown sources applications from unknown sources ...

Страница 53: ...ge for the texts to be displayed Language enable disable the spell checker function Spell checker add terms of your own including optional abbreviations to Personal directory the dictionary KEYBOARD INPUT METHODS set the keyboard type Current Keyboard set the additional parameters of the Android Android Keyboard AOSP keyboard ...

Страница 54: ...135 3 3 3 Intercoms This subsection describes how to configure the pre installed application Intercoms 3 3 3 1 General Settings 3 3 3 2 Call Settings 3 3 3 3 My2N SIP Configuration 3 3 3 4 Video 3 3 3 5 Recorder 3 3 3 6 Input and Output ...

Страница 55: ... to acquire an image from the Autosnapshot Autosnapshot video preview The image replaces the circle avatar at the added devices in the Device and Call Log menus select the communication type for one directional half duplex Push to Talk communication ON OFF ON by default enable disable application logging to the system log Logging ON OFF ON by default With ON Multicast Discovery 2N Indoor Touch 2 0...

Страница 56: ...ath sdcard hipmo localization translationMap json The hipmo localization folder is automatically created on the first available SD card upon the application start If there are multiple SD cards in the device and you do not know which to use check the SD cards for the folder upon startup Note Make sure that the file name is without any translationMap json additional language extensions or insertion...

Страница 57: ...ng to avoid unexpected KEY actions of the application The application searches the asset for a file that matches the current Locale setting in the device If there is one the application adds the keys included in the file to the map Should there be a match old values are replaced with new ones The application checks the Custom Localization switch status If the function is on and the corresponding c...

Страница 58: ...he default ringtone Call ringtone 2N IP Mobile load an audio file to be used as the ringtone The Custom ringtone file supported format is wav 15 MB shortened to 15 s PCM8 PCM16 set the automatic incoming call answering Automatic call pickup set the automatic call pickup timeout to 0 Automatic call pickup delay 20 seconds ...

Страница 59: ...figuration This section helps you set the My2N and SIP Proxy parameters MY2N enable disable My2N Mobile Video 2N IP Mobile set the device ID assigned by Device ID 2N IP Mobile set the device password for connection generated Password 2N IP Mobile automatically ...

Страница 60: ...nt name to be displayed in the application Display name set the SIP Proxy server username Username set the SIP Proxy server user password Password set the SIP Proxy server IP address domain name Server set the SIP Proxy server port default is 5060 Port select the transport protocol TCP or UDP Transport ...

Страница 61: ...which affects the network and SIP Registrar load by periodically sent registration requirements The SIP Registrar can modify the expiry limit without letting you know PORTS a randomly generated port where the application SIP port randomization listens When the setting is changed re registration with the SIP Proxy or My2N is made set the selected SIP port manually if SIP port randomisation is enabl...

Страница 62: ...2N TELEKOMUNIKACE a s www 2n cz 62 135 Warning The SIP Proxy and My2N modes cannot be operated at the same time ...

Страница 63: ...lticast 2N IP intercom set the time during which the video Automatic video stream deactivation stream preview of the selected in the Device section is displayed 2N IP intercom enable disable video stream transmission during an incoming call Early media ringing from the devices registered with the SIP Proxy Tip Refer to for Multicast Unicast details faq 2n cz ...

Страница 64: ...ncement part of the package Default announcement 2N IP Mobile select an announcement from a file Announcement from file select an announcement loaded in the Load Recorded announcement user announcement section of 2N IP Mobile display the file directory structure File use this function to load an announcement of Record custom announcement your own to be played by the recorder The supported format i...

Страница 65: ...up the call is answered and recorded via the device that was the first to pick up the call if the same Recorder activation timeout is set for all the devices or via the device that is assigned the lowest In heavy traffic networks there may be a Recorder activation timeout delay during call setups and so it cannot be guaranteed that the call will be picked up and recorded by one and the same device...

Страница 66: ...not start ringing until the fall time is detected whenever the button is released With OFF the ringing starts when the rise time is detected the moment the button is pressed display the input to which the door button is connected Used input set the lower ringing limit after the button is pressed Minimum ringing time set the upper ringing limit after the button is pressed Maximum ringing time selec...

Страница 67: ...application response With ON the application does not start ringing until the fall time is detected whenever the button is released With OFF the ringing starts when the rise time is detected the moment the button is pressed display the input to which the door button is connected Used input set the lower ringing limit when the relay is closed Minimum ringing time set the upper ringing limit when th...

Страница 68: ...2N TELEKOMUNIKACE a s www 2n cz 68 135 Tip Refer to FAQ Relay How to connect relay to 2N Indoor Touch 2 0 for details ...

Страница 69: ...are into the root directory of an attached SD card naming the file upgrade zip Insert the SD card in the SD card slot on the left side of 2N Indoor Touch 2 0 refer to 2 1 Before You Start Reset the device as follows Press the backside Reset button shortly refer to or 2 1 Before You Start Press the Restart button in the System Data Backup and Recovery configuration section If detects the right file...

Страница 70: ...kage downloaded Enter the device IP address into the browser address row to enter the device web interface Log in and go to the Maintenance tab Select Firmware upgrade and load the img file included in the firmware package in the wizard Having completed file loading and verifying click Upgrade The device will get restarted and upgrade will be executed automatically Caution The upgrade process may ...

Страница 71: ... is what you can find in this section 4 1 Application Description 4 2 Application Environment and Configuration 4 2 1 Device 4 2 2 Call Log 4 2 3 Dial Pad 4 2 4 Settings 4 3 Notifications in 2N Indoor Touch Environment 4 4 Application Use 4 4 1 LAN Calls 4 4 2 SIP Proxy Server Calls 4 4 3 2N Mobile Video Calls 4 5 Supplementary Information 4 5 1 Troubleshooting ...

Страница 72: ...h 2 0 sets up calls between the devices IP Mobile 2N 2N Indoor Touch 2 0 sets up calls between a Smartphone and device IP Mobile 2N 2N Indoor Touch 2 0 sets up calls via the cloud solution IP Mobile 2N 2N Mobile Video sets up SIP Proxy calls for other SIP supporting devices and IP Mobile 2N applications Caution Always use the latest firmware in your or 2N IP intercom 2N Indoor device to make the a...

Страница 73: ...ce 2N IP intercoms 2N IndoorTouch 2 0 2N or if SIP Proxy is used any other SIP supporting device Mobile Video list of all accomplished incoming outgoing calls Call Log dial a station number manually to set up a call if the application is Keypad registered with a SIP Proxy server settings Settings 2N IP Mobile Tip The settings are available via the 2N IP Mobile 2N IndoorTouch 2 0 configuration inte...

Страница 74: ...combine adding devices from groups LAN Proxy My2N Note The application does not provide simultaneous SIP Proxy server and 2N connections Therefore the added devices are switched Mobile Video too The SIP Proxy account connection SIP Proxy device creation and device adding make these devices saved Once connected to 2N the application remembers these devices and adds them Mobile Video to the device l...

Страница 75: ...ow Click a row to remove the selected device Each device is identified by a name and IP address The selected device is marked Press to the right in the application upper toolbar to select all the devices listed Click to edit the device name Click to the right in the upper panel to save the selected LAN devices The application moves back to the Device menu to display the selected devices ...

Страница 76: ... the same SIP Proxy server Click the row marked with to redirect the application to the My2N SIP configuration menu Set the SIP Proxy state to ON and edit the SIP Proxy server connecting parameters Refer to 4 2 2 SIP Proxy Server Calls for details Set the parameters correctly to complete the registration with a SIP 2N IP Mobile Proxy server Check the notification icon in the Device main menu for t...

Страница 77: ...egistration is inactive due to the SIP Proxy server rejection or unavailability Caution The application requires 60 s as the minimum registration 2N IP Mobile expiry time If the expiry time is shorter the application may keep disconnecting from the SIP Proxy server ...

Страница 78: ... and registered with the SIP Proxy 2N IP Mobile server you can add SIP Proxy devices to the list manually Again click in the right hand bottom corner of the Device main window to enter the device adding mode Then use the tab below the application title row to switch the window to Proxy devices ...

Страница 79: ...le set the DTMF to be sent when lock 1 4 is pressed Used primarily for DTMF1 4 DTMF sending to the and unlocking 2N IP intercoms enter the parameters for external Axis camera External camera settings connection Enabled Disabled IP domain set the Axis camera IP address domain name Username set the Axis camera video stream login username Password set the Axis camera video stream login password Prima...

Страница 80: ...ed Click to edit the device name Click to save the selected Proxy devices The application moves to the Device menu to display the selected devices My2N Devices The My2N devices are devices from Like the SIP Proxy devices the 2N Mobile Video My2N devices cannot be added to the device list until the application is connected to the cloud at www my2n com ...

Страница 81: ...you will not be able to log in to and use cloud calls 2N Mobile Video Connection to Service Use the application settings for connection Find the main menu 2N Mobile Video Settings and turn the switch to Enabled to activate the My2N Mobile Video login row Refer to 4 2 3 Calls via 2N Mobile Video for more details Upon login the Phonebook device list set for this device on the service web is download...

Страница 82: ...with a SIP Proxy server yet unsuccessfully so 2N Mobile Video far The application failed to connect to the servers 2N Mobile Video My2N Device Adding Once is successfully connected to and registered with 2N IP Mobile 2N Mobile Video the Phonebook download is displayed in the Device menu You can edit the device names or remove a device from display in the Phonebook Again click in the right hand bot...

Страница 83: ...Click to edit the device name Click to save the selected My2N devices The application moves to the Device menu to display the selected devices Press to redownload the Phonebook without relogging from the application Info You can only edit the My2N device name displayed in the application The name change does not affect the device name on the service web ...

Страница 84: ...parameter is inactive for cameraless devices or when no snapshot was made due to a short video preview the ringing time is set behind the bell icon Click to make a callback If the recorder is active click to play the incoming call record Use the trash bin in the right hand upper corner to delete the records Note A snapshot is only made when the video stream preview is active for about 3 seconds Th...

Страница 85: ...ude the call length and an enlarged snapshot Play the missed call record if available Click in the right hand upper corner to export a record to a storage Caution Unanswered outgoing incoming calls have a 0 00 call duration Tip Refer to faq 2n cz for the recorder instructions for use ...

Страница 86: ... is 2N IP Mobile inactive Once gets registered with the SIP Proxy the Dial Pad function becomes 2N IP Mobile active When a call is ringing via the dial pad the avatar is displayed in case the called device does not support video stream transmission If the called device supports video transmission the video stream is displayed in the same way as if the call were made from a device added to the devi...

Страница 87: ...2N TELEKOMUNIKACE a s www 2n cz 87 135 Caution The Dial Pad does not allow tone signalling DTMF to be sent during a call ...

Страница 88: ...2N TELEKOMUNIKACE a s www 2n cz 88 135 4 2 4 Settings Refer to 3 3 3 Intercoms for application settings ...

Страница 89: ...s www 2n cz 89 135 4 3 Notifications in 2N Indoor Touch Environment uses a notification LED The LEd starts flashing 2N IP Mobile 2N Indoor Touch 2 0 red to indicate that There is an unread incoming call in the application ...

Страница 90: ...E a s www 2n cz 90 135 4 4 Application Use This subsection provides basic instructions on how to put the application in operation for typical use 4 4 1 LAN Calls 4 4 2 SIP Proxy Server Calls 4 4 3 2N Mobile Video Calls ...

Страница 91: ...nicate with an it is necessary to change a setting in the 2N IP intercom door communicator to be connected Refer to the online Configuration manual for 2N or IP intercoms FAQ 2N IP Mobile v4 How to set communication between Indoor Touch IP Mobile and 2N IP intercom ...

Страница 92: ... login data from the SIP Proxy server provider Once connected you can dial other devices directly from the application Dial Pad or create a SIP Proxy device click it to display the device card and start calling Click to start calling Click the icon to send the set DTMF code to the device Tip Press and hold the lock button to display the lock list locks 1 4 to control all the locks not only the def...

Страница 93: ...st during which the DTMF is sent automatically If the and the application are in one and the same LAN IP intercom 2N the incoming call is always identified as a LAN call even if it goes via a SIP Proxy server If you require SIP Proxy identification and the application and share one and the same LAN set a 2N IP intercom different password in the application Access Key Tip Refer to for more details ...

Страница 94: ...All you have to 2N Mobile Video do is set correct login data in the application settings Having completed the login data press the Log in button for the application to log in and download contacts Then select a device from the list and make a call Refer to for how to get login data for the servers faq 2n cz 2N Mobile Video ...

Страница 95: ...er applications or the 2N devices IndoorTouch Caution It is impossible to send the DTMF code from the application outside a call for technical reasons Therefore if you press the lock outside a call in the SIP Proxy mode a call is set up first during which the DTMF is sent automatically If the and the application are in one and the same LAN IP intercom 2N the incoming call is always identified as a...

Страница 96: ...EKOMUNIKACE a s www 2n cz 96 135 4 5 Supplementary Information This subsection provides supplementary information on the product 2N IP Mobile Here is what you can find in this subsection 4 5 1 Troubleshooting ...

Страница 97: ...the Services intercom Telephone Calls section Make sure that automatic receiving of calls on SIP1 line is enabled The application video quality is low or video playing is jerky Question Answer If you are not satisfied with the video quality set a higher video transmission rate and resolution for your If your video 2N IP intercom transmission is jerky or yielding artifacts your LAN is probably over...

Страница 98: ...erface Configuration 2N Indoor Touch allows the user to configure a majority of launcher and 2N IP parameters via the web interface Mobile Here is what you can find in this section 5 1 Login 5 2 System Info 5 3 Device 5 4 Application 5 5 Limitations ...

Страница 99: ...Explorer Google Chrome Firefox and Opera Then enter the user name and password to access the configuration section The default values are as follows User Name Admin Password 2n or a valid configuration password in 2N Indoor Touch 2 0 If is allowed to access configuration without a 2N Indoor Touch 2 0 password then the web interface password is identical with the last used password and can be chang...

Страница 100: ...2N TELEKOMUNIKACE a s www 2n cz 100 135 5 2 System Info This subsection includes relevant system information Contents 5 2 1 Status ...

Страница 101: ...ion FW version total time since the first startup Up time Serial number device serial number operating system version and type OS version time that passed since the last restart Time since last restart current device temperature Temperature Network DHCP status DHCP on IP mask address IP mask DNS IP address DNS IP Wi Fi module MAC address Wi Fi MAC IP address IP address IP gateway IP address IP gat...

Страница 102: ...y of the SD card SD card Date and Time current time Time current date Date Licence licence key type Licence type remaining hours of a time limited licence Unlimited for an Remaining hours unlimited licence Limited Unlimited Expired Status Licence key types allows third party applications to be loaded APP allows to be switched to Android LAUNCHER 2N IndoorTouch launcher launcher provides control vi...

Страница 103: ...f however any user applications are installed does not 2N TELEKOMUNIKACE a s guarantee a proper function and stability of such user applications and or a correct function of the applications pre installed in 2N Indoor Should troubles occur remove the user applications or reset Touch 2 0 the factory values to get rid of the user applications and settings device ...

Страница 104: ...cz 104 135 5 3 Device This subsection describes how to configure the launcher via the 2N Indoor Touch web interface Contents 5 3 1 Network 5 3 2 Home Screen 5 3 3 Local Settings 5 3 4 Display 5 3 5 Audio 5 3 6 System Administration ...

Страница 105: ...bes how to configure the Ethernet adapter in 2N IndoorTouch 2 0 Yes No enable disable obtaining settings from DHCP DHCP ON current IP address IP address IP mask address IP mask DNS IP address DNS IP IP gateway IP address IP gateway display the setting editing window Change settings ...

Страница 106: ...z 106 135 DHCP enable disable obtaining of settings from DHCP If disabled the remaining IP address settings become available IP address device IP address IP mask IP mask address IP gateway IP gateway IP address DNS IP DNS IP address ...

Страница 107: ...2n cz 107 135 5 3 2 Home Screen The Home Screen tab helps you set positions for applications and their icons and includes the list of all available applications in the system Click a position to display a position setting window ...

Страница 108: ...application to set the home screen position for launch select the application icon Icon replace the icon with another one or the default one Change icon Caution For security reasons it is impossible to remove the setting and information icons from the Home Screen All you can do is create their duplicates on other positions and then remove the icons from their original positions ...

Страница 109: ...e use network time or set time manually Use time from LAN date and time currently displayed on Currently displayed date and time the home screen select the date display format Date display format select either 12 hour or 24 hour format Use 24 hour format change the weather settings Weather location for the weather forecast Keep the Location OpenWeatherMap format org save the set location Save set ...

Страница 110: ...ED notifications display settings Display turn off the display in 1 to 30 minutes Switch off display in set the display brightness 10 100 Brightness set the LED notifications Notification LED when the display turns off the blue LED goes on Blue LED at display off This setting helps you identify whether your display or the device is off ...

Страница 111: ...tab helps you set the volume of ringing notifications applications and others set the music video game and audio volumes 0 100 Application volume set the ringing and notification volumes 0 100 Notification volume set the alarm clock volume 0 100 Alarm volume ...

Страница 112: ...evice via a web interface Enable service mode display the welcome screen on every startup Welcome screen confirm and perform the device restart Restart device confirm and perform the factory reset Factory reset upload a new firmware version and restart upgrade Firmware upgrade select the img firmware file Select file Select display the firmware upload status FW status display the current firmware ...

Страница 113: ...s to be uploaded or the part containing IP addresses should be omitted Password Use separate web access password set a separate access password for the device web interface Web Access Password set a web interface access password Make sure that it contains eight characters at least including one capital letter one small letter and one digit Administrator Password set an administrator setting access...

Страница 114: ... the current screen security details Activate the function on the device display only Logs Select the log type to download basic system information dmesg logcat 2N_info getprop Basic logs complete logs for troubleshooting purposes All available logs All logs will be downloaded ...

Страница 115: ...with a 2N IP intercom or a third party device 2N Indoor Touch 2 0 the network trace can be a very useful diagnostic and troubleshooting tool should the communication fail Tip Refer to the section for how to download the network trace and FAQ logs from 2N Indoor Touch 2 0 ...

Страница 116: ...2N TELEKOMUNIKACE a s www 2n cz 116 135 5 4 Application This subsection describes how to change the configuration via a web 2N IP Mobile interface Contents 5 4 1 Intercoms 5 4 2 Settings ...

Страница 117: ...nd SIP Proxy devices restart the application Restart 2N IP Mobile The pencil icon helps you edit the device name Recorder Settings enable disable the recorder function ON OFF set the recorder activation timeout 10 to 30 Ringing timeout before activation seconds select the recorder announcement Cannot be set via Recorder announcement the web ...

Страница 118: ...the DND mode Ignore DND setting select the hardware input Used input set the minimum setup ringing time in which Minimum ringing time seconds the call is automatically terminated Available range of values 1 s to 20 s set the maximum setup ringing time in which Maximum ringing time seconds the call is automatically terminated Available range of values 1 s to 60 s Make sure that the value is higher ...

Страница 119: ...nput indicate an incoming call by an output in the DND mode Ignore DND setting select the hardware output Used output set the minimum relay activation time Minimum relay activation time seconds in which the external ringing is automatically terminated set the maximum relay activation Maximum relay activation time seconds time in which the external ringing is automatically terminated ...

Страница 120: ... which the DND mode is activation time Do Not Disturb active from 15 minutes to 24 hours or permanently activate the night DND mode Night mode Do Not Disturb set the exact night DND activation time Activation time set the exact night DND deactivation time Deactivation time select the weekdays on which the night DND mode is to be active Days ...

Страница 121: ...Settings enable disable the My2N connection ON OFF set the device ID Device ID set the My2N login password Password Info Refer to for a separate document where you faq 2n cz 2N Mobile Video find how to obtain data for login to the service servers ...

Страница 122: ...the SIP Device name 2N IP Mobile Proxy purposes user name number as registered with the SIP Proxy server Username password of the user registered with the SIP Proxy server Password SIP Proxy server IP address SIP Proxy address select the port for the SIP Proxy server to listen on Default value port Port 5060 Range 1 65535 set the SIP port randomization SIP port randomization select the transport p...

Страница 123: ...activate automatic call answering Automatic call pickup enable video preview before call pick up Video display before call pickup set the automatic call pickup timeout from 0 to Automatic call pickup delay 30 s set the incoming call ringtone Call ringtone ...

Страница 124: ...enable disable extended logging Logging set the background communication between the 2N Multicast Discovery devices activate custom localization for Custom language localization 2N IP Mobile set Unicast or Multicast video transmission Local video preview set the time in which the video transmission is Automatic preview deactivation deactivated 1 30 minut ...

Страница 125: ...lication installation set this option to move to Return to application after call end 2N IP Mobile the background again after an incoming call is ended enter an application name Launch application on startup com android to launch this application upon startup browser e g enter the URL address to launch a web browser and Open URL on startup move to the set address upon startup ...

Страница 126: ...ns The web interface is always available to 1 user at a time This applies to more tabs on 1 PC too Therefore remember to log in to each tab every time Caution Once a new user logs in to the web interface the previous user will be logged out automatically ...

Страница 127: ... Control capacitive touch panel Display size 7 Resolution 1024 x 600 px Backlight LED Status indicator 1 RGB LED Audio Microphone integrated Loudspeaker 2 W integrated OS Android 6 0 1 Interface LAN 10 100BaseT RJ 45 Cat5e or higher recommended Memory card microSD card SDHC up to 16GB WiFi 802 11b g n integrated antenna not available in Korea Card reader integrated Mechanical Parameters Dimensions...

Страница 128: ... 12 V DC Imax 100 mA DC12V 12 V input Imin 1000 mA DC12V 12 V input Imin 1000 mA GND Ground HW v4 Signification Name Restriction ANALOG IN 1 2 Analog Input 0 5 V DC 1 5 MΩ OUTPUT 1 2 Digital Output Voh 3 3 V DC 0 33 mA INPUT 1 2 Digital Input Vihmax 5 V DC 100 kΩ IN OUT 1 2 Digital Input Output Vihmax 3 3 V DC 100 Ω serial resistor Voh 3 3 V DC 4 mA 100 Ω serial resistor REL1 2 Relay contact data ...

Страница 129: ...2N TELEKOMUNIKACE a s www 2n cz 129 135 Signification Name Restriction DC12V OUT 12 V output Imax 100 mA DC12V IN 12 V input Imin 1000 mA GND Ground 12 V input ...

Страница 130: ...7 Supplementary Information This section provides supplementary information on the 2N Indoor Touch 2 0 product Here is what you can find in this section 7 1 Troubleshooting 7 2 Directives Laws and Regulations General Instructions and Cautions ...

Страница 131: ... temperature in the Setting section Trouble The device does not start and remains in one of the LED states or gets restarted round and round Advice Press and hold the Reset button on the device backside during the startup to restore the factory values automatically If the trouble persists upgrade the system via an SD card If the trouble still persists contact the Servicing centre Trouble The devic...

Страница 132: ...rsuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not ...

Страница 133: ...ural disaster or any other unfavourable natural condition The manufacturer shall not be held liable for any damage of the product arising during the shipping thereof The manufacturer shall not make any warrant with regard to data loss or damage The manufacturer shall not be liable and responsible for any direct or indirect damage incurred as a result of a use of the product in contradiction herewi...

Страница 134: ...electric appliances and battery packs removed from them to dedicated dumpsites or containers or give them back to the dealer or manufacturer for environmental friendly disposal The dealer or manufacturer shall take the product back free of charge and without requiring another purchase Make sure that the devices to be disposed of are complete Do not throw battery packs into fire Battery packs may n...

Страница 135: ...2N TELEKOMUNIKACE a s www 2n cz 135 135 2N TELEKOMUNIKACE a s Modřanská 621 143 01 Prague 4 Czech Republic Phone 420 261 301 500 Fax 420 261 301 599 E mail sales 2n cz Web www 2n cz v4 0 x ...

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