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7

Troubleshooting

The reader won’t turn on.

•  Make sure the batteries are inserted correctly with the + and - at the correct 

orientation. 

See page 4.

•  If this doesn’t solve the problem, try changing the batteries, remembering to 

use new, high quality 

alkaline

 batteries as replacements.

The reader doesn’t detect the animal’s microchip.

This could be as a result of any of the following: 

•  The animal’s microchip was out of range while scanning. In order to improve 

your chances of successfully locating the animal’s microchip, try using either of 

the scanning patterns detailed on 

page 5.

•  If the batteries are running low the reader may not have enough power to 

complete a successful scan. Try replacing the batteries, remembering to use 

new, high quality 

alkaline

 batteries as replacements. 

See page 4.

•  Some animals may have more than one microchip implanted. Microchips 

implanted close to one other could affect the reader's performance. To improve 

the chances of reading one of the microchips successfully, try keeping the 

scanner close to the pet's body. Be sure to follow the instructions and scanning 

patterns detailed on 

page 5.

• 

Metal objects and computer equipment may interfere with the reader, 

try 

scanning the animal away from large objects of this type, such as a metal table. 

The reader doesn’t detect the animal’s temperature.

If after scanning multiple times, the reader only displays the microchip number, 

this may indicate that the animal does not have a temperature-sensing chip. 

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Содержание Microchip Reader

Страница 1: ...User Manual ...

Страница 2: ... This means as well as showing an animal s unique microchip number the reader will also display its internal Microchip Temperature if a temperature sensing microchip is present Introducing your new 24PetWatch Reader Product overview What s in the box The 24PetWatch Microchip Reader The reader requires 2 x AA alkaline batteries which are not included USB cable LCD Screen Button Battery compartment ...

Страница 3: ... specifications Compatible microchips Batteries and power How to scan an animal s microchip Changing the temperature unit between C F LCD display Software updates Troubleshooting Warranty disclaimer Regulatory information 3 3 4 4 5 5 6 6 7 8 9 ...

Страница 4: ...with sensitive electronic medical devices such as pacemakers and monitors within a 3 foot 1 meter radius Do not use this product if parts are missing damaged or worn Keep small parts out of reach of children and animals PLEASE READ THE FOLLOWING INFORMATION CAREFULLY AND RETAIN THIS MANUAL FOR FUTURE REFERENCE Technical specifications Size 5 L x 2 W x 1 H 136mm x 61mm x 31mm Battery life 6 months ...

Страница 5: ...perature sensing microchips are primarily identification microchips compatible with ISO 11784 11785 and universal readers However they also incorporate a temperature biosensor capable of measuring an animal s temperature at the implant site Temperature sensing microchips are a non invasive way of frequently measuring a pet s temperature without causing stress Multiple measurements taken consecutiv...

Страница 6: ...chip 3 To change the temperature unit displayed on the reader first remove the batteries Next press and hold the reader s button while re inserting the batteries The temperature will now be displayed in Celsius To revert to Fahrenheit please repeat the process Scanning Pattern 2 Up and down the body Scanning Pattern 1 Side to side across the body Microchips are normally located between the animal ...

Страница 7: ...p is found and the chip number will display as a series of X s Pushing the button again will activate another scan If the batteries in the reader run completely flat this image will display on the screen New batteries will need to be inserted See page 4 Occasionally your reader may need to undergo an update to make sure it s running the most recent software possible The USB cable provided is for s...

Страница 8: ...ugh power to complete a successful scan Try replacing the batteries remembering to use new high quality alkaline batteries as replacements See page 4 Some animals may have more than one microchip implanted Microchips implanted close to one other could affect the reader s performance To improve the chances of reading one of the microchips successfully try keeping the scanner close to the pet s body...

Страница 9: ... measure Microchip Temperature is not intended to replace traditional veterinary advice Body temperature is not enough to determine disease alone Microchip Temperature is a convenient way to take multiple measurements of temperature at the microchip location and to establish a trend and atypical variations from this trend Microchip Temperature is not a replacement for a rectal temperature measurem...

Страница 10: ...e harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment This device has been designed and complies with the safety requirements for portable 20cm or 7 RF exposure in accordan...

Страница 11: ...10 Notes ...

Страница 12: ... com Mon Fri 9am 5pm EST This phone number will direct you to the 24PetWatch Customer Service team who will be more than happy to help 24PetWatch is a registered trademark of PetHealth Services USA Inc and PTZ Insurance Agency Ltd Copyright 2017 all rights reserved HRPE1N JULY 2017 01099 EU_02 ...

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