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USER MANUAL

10

ft. 

Octagon Cantilever  

Patio Umbrella

©2020 Z-Shade Co. Ltd. All Rights Reserved.     

91820

•  Close and store the umbrella in windy conditions or when a storm approaches. 
  Never allow the umbrella to flap in the wind; this could damage the canopy. If damage occurs, this is not covered 

by the warranty.

•  Do not leave open umbrella unattended. If damage occurs, this is not covered by the warranty.
•  When adjusting the umbrella, make sure that no person(s) or item(s) are close to the umbrella. This is important to 

prevent injury or material damage.

•  When not in use, close and cover umbrella with a 

protective cover (not included). 

•  Allow a wet canopy to dry while in open position,  

but do not leave unattended.

•  If necessary, clean the fabric with lukewarm water,  

mild detergent, and a sponge.

•  Wipe sliding marks on the aluminum poles with a 

damp cloth.

Winter Storage:

•  Store in a dry place.

After the Winter:

•  Check the condition and function of the umbrella.

Z-Shade Co. Ltd.

(855) 4 Z-SHADE

(855) 497-4233

w w w.zshadeusa.com

SAFET Y PREC AUTIONS

C ARE AND MAINTENANCE

WARR ANT Y

Guarantee: 

Z-Shade Co., Ltd. products being used in residential use and 
applications only are guaranteed to be free from defects in original 
material and workmanship.

Note: Z-Shade Co., Ltd. items are not warranted for commercial 
applications.

Limited Warranty (Frames and Accessories): 

One (1) year

Includes: Frame, ribs, finial, tilt, cord, crank handle, housing, 
canopy, and rib pocket seams. If a defect in the original material or 
workmanship appears during the warranty period on any Z-Shade 
product; Z-Shade Co., Ltd., at its option will replace the product or 
parts without charge. Warranty Claim’s must be faxed or emailed in 
(Claims over the phone will not be accepted.); please FAX your claim 
to (951)-779-8990   
Attn.: Customer Service or email to: [email protected]

Fabric Limited Warranty:

The following fabrics have a limited warranty against fading for:
3 months - Polyester

The Limited Warranty only applies to Z-Shade product purchased 
directly from Z-Shade or an authorized Z-Shade retail Dealer, as 
defined in our Terms and Conditions; the Limited Warranty is not 
transferable. Should the Purchaser or Owner sell the Z-Shade product 
to another party, the warranty will not transfer to the new owner.

What Is NOT Covered:

Failure caused by unreasonable or abusive use, or failure caused by 
neglect of reasonable and necessary care are not covered by this 
warranty. Additionally, acts of nature (including but not limited to wind, 
hurricanes, tornadoes, and storms) are not covered by this warranty. 
This warranty covers return freight of any warranted product only for the 
first year. This warranty gives you specific legal rights and you may have 
other rights which vary from state to state. Closeout and promotional 
items sold by the dealer as is are not covered by this warranty.

Wind Damage:

Z-Shade highly recommends that no umbrella, regardless of size 
or weight, ever be left unattended in the open position. In windy 
conditions, it is further recommended that umbrellas be closed, 
removed from their base, and stored, or laid horizontally. This will 
reduce the risk of damage to your umbrella, furniture, and other 
belongings or property. To ensure stability of your umbrella, please 
observe proper placement, and use sufficient weight (base). 

Irregularities in Production Process:

The possibility of “Irregularities” in the product surface may occur 
during the production process. However, these irregularities do not 
reduce the quality of the product. Z-Shade monitors every stage of 
production to ensure a clean and consistent appearance on every part.

Rust:

Rust is a natural part of the aging process of all Steel or Iron based 
materials and is therefore NOT considered a defect. Z-Shade bases 
are designed to require minimum maintenance. Bases should be kept 
clean. Do not let dirt build up on the bases. Cleaning with mild soap 
and water, and seasonal touch-up of any scratches, chips or occasional 
rust seepage from crevices or hidden, un-finishable surfaces inherent 
in some designs is all that is required. Never leave bases standing in 
water. To keep your bases looking their best, you may wish to store 
them when not in use for an extended period of time.

Seaside and Indoor Pool Usage:

CAUTION: Seaside and inside pool use, salt & chlorides can 
accumulate on the powder coat finish, leading to finish failure. Failure 
or neglect to make needed cleanings may cause paint to blister, and 
such failure will void limited warranty.

This warranty is provided in lieu of all other warranties, expressed or implied.

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