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Claranet |

Hosted Voice V2 Yealink CP920 User Guide

| All Rights Reserved © 2010 Claranet

Contents

Claranet Hosted Voice v2 ........................................................................................................................ 1

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Yealink W60P ................................................................................................

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Phone Installation ........................................................................................

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Provisioning..................................................................................................

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Getting to know your phone ..................................................................

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Handset Description .........................................................................

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Phone Display (Views) .....................................................................

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Icon Instructions ...............................................................................

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Checking System Status ..................................................................

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Handset Registration ........................................................................

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Shortcuts ..........................................................................................

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Basic Operations ..................................................................................

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Turning Handset On/Off ...................................................................

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Basic Call Features ...............................................................................

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Placing Calls ....................................................................................

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Answering Calls ...............................................................................

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Ending Calls .....................................................................................

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Call Hold and Resume .....................................................................

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General information .....................................................................................

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Claranet Hosted Voice v2

Yealink CP920
User Guide

July 2018

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Summary of Contents for SIP-CP920

Page 1: ...con Instructions Error Bookmark not defined Checking System Status Error Bookmark not defined Handset Registration Error Bookmark not defined Shortcuts Error Bookmark not defined Basic Operations Error Bookmark not defined Turning Handset On Off Error Bookmark not defined Basic Call Features Error Bookmark not defined Placing Calls Error Bookmark not defined Answering Calls Error Bookmark not defi...

Page 2: ... 5 Hardware Component Instructions 5 Icon Instructions 7 Phone Display Views 8 Idle Status 8 Phone Status 9 Time and Date 9 Basic Call Features 9 Placing Calls 9 Answering Calls 9 Transferring Calls 10 Ending Calls 10 Conference Calls 10 Do Not Disturb DND 11 History 12 Contact Directory 12 General information 12 ...

Page 3: ... included with the phone Got everything IP Conference Phone Ethernet cable Quick start guide Power adapter Optional Need help If you have any problems setting up or using your Yealink IP Phone please contact your Service Provider Emergency Calls important information please note Access to Emergency Services is provided but calls including emergency calls to 999 or 112 made via Hosted Voice may not...

Page 4: ...r to the DC12V port on the phone and connect the other end of the power adapter into an electrical power outlet 2 Connect the included or a standard Ethernet cable between the Internet port on the phone and the one on the wall or switch hub device port Power over Ethernet With the included or a regular Ethernet cable the SIP CP920 IP phone can be powered from a PoE compliant switch or hub To conne...

Page 5: ...l the connections have been made 1 Once connected to the network port that is providing network access the phone will do a series of firmware updates please allow the phone time to complete Your phone has provisioned correctly if this symbol is showing against the phones line key Your phone has not provisioned correctly if this symbol is showing against the phones line key 2 Once complete the phon...

Page 6: ...nt data Call information caller ID call duration Icons for example Missed call text or second incoming caller information Prompt text for example Saving config file Time and date Soft Keys Label automatically to identity their context sensitive features On hook Key Ends a call or returns to the idle screen Touch Keypad Provides the digits letters and special characters in context sensitive applica...

Page 7: ...t Allows you to connect a USB flash drive optional to your phone so you can record calls conferences and play back recorded files Allows you to connect expansion PSTN box es optional to experience calls in PSTN Up to two cascaded expansion PSTN boxes can be connected so you can experience the local five way conference conveniently in excellent speech quality with PSTN Icon Instructions Icons appea...

Page 8: ...rence Recording Idle Recording USB flash drive PSTN box is detecting USB flash drive is detected PSTN box is detected High Definition Voice Wi Fi enabled Bluetooth enabled Bluetooth enabled mobile phone paired and connected Phone Display Views Idle Status The idle screen displays the label of current account time and date and four soft keys ...

Page 9: ...tatus via phone user interface 1 Press or press Menu Status 2 Press or to scroll through the list and view the specific information Time and Date The time and date is set by the Cloud Voice Service however you can change the format within the phone preferences within basic settings Basic Call Features Placing Calls Do one of the following Tap to obtain a dial tone Enter the desired number using th...

Page 10: ...transfer 1 Tap the Transfer soft key during a call 2 Enter the number you want to transfer the call to 3 Tap or to dial out 4 Tap the Transfer soft key to complete the transfer when receiving ringback To perform an attended transfer 1 Tap the Transfer soft key during a call 2 Enter the number you want to transfer the call to 3 Tap or to dial out 4 After the party answers the call tap the Transfer ...

Page 11: ...ng Call to a Conference You can create a conference when the phone receives an incoming call during the call s or a conference To join an incoming call to a conference 1 Tap the Join soft key when the phone receives a new call The conference among the original call s and the incoming call is set up If you are in a conference the new party will join to the conference During the conference call you ...

Page 12: ...revious interface 5 rectory and tap the contact From the contact s information screen tap the contact s phone number To search for a contact in the corporate directory 1 Press Directory Softkey 2 Select the desired remote group and then press the Enter soft key to load the corporate directory 3 Press the Search soft key 4 Enter a few continuous characters of the contact name or continuous numbers ...

Page 13: ...e impact on the environment treat any hazardous substances and avoid the increasing landfill Business users should contact their suppliers and check the terms and conditions of the purchase contract and ensure that this product is not mixed with other commercial waste for disposal Guarantee Your IP Phone is guaranteed for a period of 12 months from the date of purchase Subject to the terms listed ...

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