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 User  guide

xentissimo mobile GPRS/WLAN

Summary of Contents for xentissimo

Page 1: ...User guide xentissimo mobile GPRS WLAN...

Page 2: ...Menu tree illustration 16 4 1 Main menu 16 4 2 Transactions 17 5 Functions 18 5 1 Cashier purchase 18 5 2 Cashier manual recording of the card data 19 5 3 Customer handling card without PIN 20 5 4 Cu...

Page 3: ...erfere with electronic systems in vehicles such as car radios or secu rity devices etc Vehicles equipped with airbags An enormous force is released when airbags are activated Therefore do not place th...

Page 4: ...quently SIX Payment Services Ltd accepts no responsi bility for the information provided in the operating instructions being current complete or correct Further more to the extent permitted under the...

Page 5: ...the button for more than 5 seconds to do so the terminal must not be connected to the power supply OK button All entries must be confirmed using the OK button Corr On button Incorrect entries can be...

Page 6: ...the IP address is valid and the reception strength is 100 WLAN is connected to an access point the IP address is valid and the reception strength is greater than 66 WLAN is connected to an access poin...

Page 7: ...ength is greater than 20 If the GSM GPRS symbol does not appear GSM GPRS is not assigned to a network or reception is too poor to set up a connection The reception strength is supplemented by one of t...

Page 8: ...wall connect it to the power supply using the cable provided 1 3 2 Placing the xentissimo in the loading station 1 Insert the xentissimo from top to bottom 2 Snap into the side clamps 1 2 Removing th...

Page 9: ...ce 4 Slide the cover back into position 1 2 3 4 Installing SIM cards generally performed by SIX Payment Services Ltd see point 2 5 GSM GPRS 1 Remove the rechargeable battery using a coin helps 2 Remov...

Page 10: ...ed transmission service that is used in the field of mobile telephone systems GSM Global Standard for Mobile Communications Online transaction An online transaction is always directly authorised at th...

Page 11: ...ly depending on the GSM provider and usage environment It is possible that the signal may be weakened to the point that commu nications are impossible in cellars houses with thick walls or steel walls...

Page 12: ...r building and where the radio signal is limited The power of radio links can be effect by weather The signal reception may therefore vary You can display the current reception level by pressing the M...

Page 13: ...business however it is unnecessary Depending on the payment function and credit card processor different minimum maximum amounts day limits etc can be defined Functions are described in general in th...

Page 14: ...isation Should it be necessary to re initialise a device for any reason proceed as outlined on page 15 3 Start up 3 1 Installation Key The following symbols are used in the descrip tions in this docum...

Page 15: ...re several minutes Please be patient and do not unplug the terminal STOP 5 4 Trm reset This function is only available to the service technicians and is password protected STOP 5 5 Info The terminal I...

Page 16: ...it trx data Queries 1 Shift counter 2 Daily counter 3 TRX log info 4 Print DCC rates 5 Print last ticket Settings 1 TRM language 2 Display 3 Printer Setup 1 Configuration 2 Initialisation 3 SW update...

Page 17: ...figuration sheet delivered with your terminal Transactions 1 Purchase 2 Phone authorised 3 Reversal 4 Credit 5 Reservation 6 Purchase reserv 7 Tip 8 Cash advance 9 Mail order 0 Other transact Other tr...

Page 18: ...lds may differ according to the purchase type Your company data that will be printed out on the sales slip Transaction date and time Customer card information certain digits are shown with an X for da...

Page 19: ...on is activated on your terminal you must select the desired currency Menu appears only if two or more currencies are activated Currency 2 Enter the amount and confirm with OK The amount must be separ...

Page 20: ...played by pressing on the spe cial signals function button Customer handling card without PIN 1 Depending on the card type the card must be either pulled through the swipe reader or inserted in the ch...

Page 21: ...with OK If the amount is incorrect the transaction can be aborted using STOP if no purchase is made Timeout the process will be aborted if processing does not occur within 30 seconds PIN 3 Payment is...

Page 22: ...Phone authorised is activated 2 Phone authorised 2 If the foreign currency function is activated on this terminal then the desired currency must be selected Menu appears only if two or more currencie...

Page 23: ...tivate the Reversal function 3 Reversal 2 Enter the terminal s password and confirm with OK See configuration sheet for the password Password 3 The amount of the last transaction is shown If the amoun...

Page 24: ...r the password Password 3 If the foreign currency function is activated on this terminal then the desired currency must be selected Menu appears only if two or more currencies are activated Currency 4...

Page 25: ...h a decimal point For amounts below 1 a zero 0 must be entered first Amount 4 Enter the reference number Trx Ref No and confirm with OK This can be read from the reservation sales slip Trx Ref No 5 En...

Page 26: ...vated on this terminal then the desired currency must be selected Menu appears only if two or more currencies are activated Currency 3 Enter the Tip amount and confirm with OK The amount must be separ...

Page 27: ...ctions are rarely used Phone order Purchase of own risk Reservation adjustment Confirm phone authentication This user guide does not therefore provide a detailed description of these procedures Follow...

Page 28: ...rded after a shift end STOP 2 3 Daily closing m With the Daily closing function all transactions that have been made are delivered to the card processors and completed All amounts are credited to you...

Page 29: ...s main menu using the STOP button Select the Settings function 4 You then have the following options STOP 4 1 TRM language The terminal language can be adjusted This language setting is only applicabl...

Page 30: ...int intensity F1 reduces the print intensity F3 increases the print intensity Font size F2 modifies the font size large small STOP terminates the menu The old settings are retained and the new ones re...

Page 31: ...accessories with this product that are not SIX Payment Services Ltd original accessories The guarantee does not apply to errors caused by use of non original accessories Do not use any corrosive chem...

Page 32: ...e been repaired More than 30 service technicians are active throughout Switzerland commissioning payment terminals as well as providing sup port and maintenance Activation and introduction One of the...

Page 33: ...ta tion it automatically switches to stand by mode after 60 seconds By pressing the Corr On button the operation mode will be reactivated The rechargeable battery is not sufficiently charged If the re...

Page 34: ...ether the paper roll has been inserted backwards Ordering paper rolls at www six payment services com using the enclosed order form call 0848 00 0112 Do not pull the paper out if the printer cover is...

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