Widex ZEN2GO C2-PA (RIC) User Instructions Download

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USER INSTRUCTIONS

WIDEX ZEN2GO™

C2-PA (RIC)

tinnitus devices

Summary of Contents for ZEN2GO C2-PA (RIC)

Page 1: ...USER INSTRUCTIONS WIDEX ZEN2GO C2 PA RIC tinnitus devices ...

Page 2: ...12 Removing the device 13 Volume adjustment 14 Listening programs 15 Switching between the programs 15 Cleaning 18 Cleaning the device 19 Cleaning the ear set 20 Placing the ear tip on the earwire 22 THE NANOCARE WAX GUARD 23 Changing the wax guard 24 THE ANCHOR 26 RC DEX REMOTE CONTROL 29 IN CASE OF MALFUNCTION 30 CARING FOR YOUR TINNITUS DEVICES 32 WARNINGS 33 ADVICE 36 REGULATORY INFORMATION 37...

Page 3: ...ual WARNING Messages with this heading indicate serious adverse reactions potential safety hazards and inadequate performance of device CAUTION Messages with this heading indicate include information regard ing any special care to be exercised Not for general waste ...

Page 4: ...eceiver is placed The devices use a proprietary wireless tech nology WidexLink to enable communication between them The devices provide Zen listening programs which make musical tones and or a rushing noise in the background The illustrations below show the tinnitus devices 1 Microphone openings 2 Battery drawer on off function 3 Nail grip 4 Earwire 5 Receiver 6 Ear tip 7 Wax guard 8 Anchor 2 3 5 ...

Page 5: ...nd instructions Please read this booklet carefully before you start using the tinnitus devices NOTE The descriptions provided in this manual apply to both tinni tus devices Please also read User instructions RC DEX remote control for Widex tinnitus devices ...

Page 6: ...lts 21 years and older who desire to listen to such a background in quiet It may be used as a sound therapy tool in a tinnitus treatment program that is programmed by a licensed hearing care professional audiologists hearing aid specialists oto laryngologists who is trained in tinnitus management ...

Page 7: ...a signal to indicate the use of certain functions Functions Settings Adjusting volume via remote control Tone Confirming RC program key use Clicking sound Changing program via remote control Clicking sound Starting up the device Tone Warning about low battery 4 tones ...

Page 8: ...ries on the battery pack Inserting the battery Before inserting a new battery into the de vice remember to remove the adhesive tab Once the tab has been removed the battery will start functioning after a few seconds CAUTION Do not use batteries if there is a sticky residue from the tab or other unwanted substance as this can cause the device to mal function Use the nail grip to gently swing the ba...

Page 9: ...ery is facing towards you when you hold the device as shown You can use the battery magnet provided to steer the battery into place If the battery drawer does not close easily the battery is incorrectly inserted When changing battery it is a good idea to hold the de vice over a table ...

Page 10: ...this function has been disa bled Exactly how long the device will function after the low battery indication varies from one case to anoth er We recommend that you always have a spare bat tery with you WARNING Never leave an exhausted battery in the device Exhausted bat teries may leak damaging the device ...

Page 11: ...y drawer to turn on the device An acoustic indicator will indicate that the device has been switched on un less this function has been disabled Open the battery drawer to turn off the device Please remember to turn off the device when it is not in use Remove the battery if the device will not be used for sever al days ...

Page 12: ...e It may help to pull the outer ear backwards and upwards with the opposite hand Place the device behind the ear so that the device and earwire rest comfortably on the ear close to your head An anchor is used with the open ear tip to help secure the device in the ear Please refer to the section The anchor ...

Page 13: ...13 Removing the device Remove the device from its position behind the ear Carefully pull the ear tip out of the ear canal while holding the lower part of the earwire ...

Page 14: ...CAUTION If the volume in the device is generally too loud or too weak or the reproduced sounds are distorted or if you would like any further information consult your hearing care professional To mute the device with the remote control Keep pressing the volume down key on the remote control after the long beep tone has sounded and un til it stops Pressing one of the volume keys briefly will bring ...

Page 15: ... program From this program you access the Zen program mode by a long press more than 1 second on the program key of the remote control A short press then allows you to cycle through the avail able Zen programs You can return to the start up pro gram by pressing and holding the program key for more than a second The Zen programs Because of the unique ways in which Zen is pro grammed in your device ...

Page 16: ... CAUTION If after two days of use you perceive a decrease in loudness tolerance of sounds speech not as clear or worsening tinnitus contact your hearing care professional Benefits The Zen program may provide a relaxing listening background for some people When the Zen program is used in a tinnitus management program its wearer may experience some relief from tinnitus ...

Page 17: ...anagement A tinnitus manage ment program should include a complete audiological evaluation tinnitus diagnosis counselling use of prop er amplification and or sound therapy tools Prior to any tinnitus management program it is advis able that you seek medical attention to exhaust any medical or surgical treatment options Use your devices and the Zen programs according to the directions and schedule ...

Page 18: ...18 Cleaning For cleaning your device and ear set a cloth is provid ed Contact your hearing care professional if you need a new cloth ...

Page 19: ...th the cloth provided WARNING Never use water or cleaning solutions to clean the device as this may cause it to malfunction When the device is not in use keep it in a warm dry place with the battery drawer open to ventilate the device and allow it to dry ...

Page 20: ...ns to clean the ear set as this can discolour it Clean the earwire with the cloth after use WARNING Never use water or cleaning solutions to clean the earwire The receiver must never come into contact with water as this can damage the receiver If dirt has collected on the receiver use the cloth to re move it after first pulling the receiver out of the ear tip ...

Page 21: ...21 If necessary the open ear tip can be rinsed thoroughly in lukewarm water after disconnecting it from the rest of the ear set Allow it to dry over night ...

Page 22: ...22 Placing the ear tip on the earwire Gently insert the receiver at the end of the earwire into the ear tip until it touches the end It is very important to ensure that the ear tip is firmly secured ...

Page 23: ...Otherwise the warranty for the device will be void The wax guard system consists of the following parts 1 Holder 2 Removal hook 3 Wax guard CAUTION The wax guard is disposable and for one time use only Do not attempt to clean or reuse a wax guard This could damage your device and or cause the wax guard to become dislodged in your ear 1 2 3 ...

Page 24: ...d wax guard is away from the receiver and the new one is in posi tion to be inserted 4 Insert the holder into the opening of the sound outlet and gently press the wax guard onto the receiver 5 Pull the holder straight out The new wax guard will automatically detach from the holder Press the receiver gently against a flat surface to ensure that the wax guard remains in place 6 Place the ear tip on ...

Page 25: ...er If you have any questions regarding your wax guard please contact your hearing care professional WARNING If the wax guard fits loosely discard it and insert another If the wax guard becomes dislodged while the ear tip is placed in the ear canal please contact your physician Do not try to remove the wax guard from your ear canal yourself ...

Page 26: ...used without prior trimming Pull the pointed end of the anchor through the upper hole on the receiv er located at the end of the earwire The angled grip should be pointing towards the device Continue pulling until the anchor is stopped by the grip at the end Your ear set is now ready for use and is positioned so that it rests comfortably in your ear ...

Page 27: ... device Continue pulling until the anchor is stopped by the grip at the end Now turn the ear set around Then guide the pointed end of the an chor through the lower hole to form a loop When the loop is the correct size cut any excess off leaving only the loop The anchor loop has the correct size when it supports the position of the ear tip in the ear canal and the ear set sits secure ly in and on t...

Page 28: ...t the end of the anchor loop is flush with the small hole and there are no sharp edges Use the tip of your fin ger to check for sharp edges If part of the anchor sticks out through the hole creating an uneven surface this may cause irritation of the ear ...

Page 29: ...29 RC DEX REMOTE CONTROL A remote control is supplied with your devices Please refer to the RC DEX for Widex tinnitus devices user instructions for further informa tion ...

Page 30: ...he NanoCare wax guard is blocked Change the wax guard Your ear is blocked by earwax Contact your ENT doctor physician Your hearing tinnitus may have changed Contact your hearing care professional The device whistles continuously Your ear is blocked by earwax Contact your ENT doctor physician The ear tip is not correctly placed in your ear canal Take the ear tip out and reinsert it The ear tip fit ...

Page 31: ...ond with a corresponding change in vol ume or pro gram to the RC DEX a The RC DEX is used beyond the transmission range 1 m b Strong electro magnetic interfer ence in the vicinity c The RC DEX and the devices are not matched a Move the RC DEX closer to the devices b Move away from known source of EM interference c Check with dispenser to make sure RC DEX is matched with the devices ...

Page 32: ...ts case in a dry loca tion out of reach of children and pets Do not expose the device to extreme temperatures or high humidity Make sure to dry the device thoroughly after heavy perspiration such as that which may occur during intense physical activity e g playing sports Avoid dropping your device perform cleaning and battery changes while holding the device above a soft surface Do not wear your d...

Page 33: ...them and do not let them see where you keep your battery supply Discard used batteries carefully Batteries are very small and can easily be mistaken for pills or the like Never put a battery or device in your mouth for any reason as you may risk swallowing it Risk of explosion if battery is replaced by an incorrect type or recharged Dispose of used batteries according to the in structions Never al...

Page 34: ...l for advice on how to disinfect the various device parts Do not under any circumstances use alcohol chlorine or similar substances Regular use of a de humidifier is recommended to help avoid malfunction of the hearing aid Do not use Widex tinnitus devices in mines or other areas with explosive gases Do not wear your device during radiation X rays MRIs CT or other medical treatments and scans The ...

Page 35: ...g netic radiation from other products such as alarm systems room surveillance equipment and mobile phones Although your device has been designed to comply with the most stringent international electromagnetic compatibili ty standards the possibility cannot be excluded that it may cause interference with other equipment such as medical de vices Never try to open or repair the device yourself ...

Page 36: ...arwax Contact your physician ENT doctor if you suspect that a plug of earwax has accumulated in your ear Earwax may not only reduce your own hearing but also the effect of the device considerably It is a good idea to ask your physician to clean your ears a couple of times a year ...

Page 37: ...gned to provide reasonable protection against harmful interfer ence in a residential installation This equipment gener ates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruc tions may cause harmful interference to radio communi cations However there is no guarantee that interference will not occur in a particular installation If this equipment...

Page 38: ...nada Statement Déclaration d industrie Canada Under Industry Canada regulations this radio transmitter may only operate using an antenna of a type and maxi mum or lesser gain approved for the transmitter by In dustry Canada To reduce potential radio interference to other users the antenna type and its gain should be so chosen that the equivalent isotropically radiated power e i r p is not more tha...

Page 39: ... et son gain de sorte que la puissance iso trope rayonnée équivalente p i r e ne dépasse pas l intensité nécessaire à l établissement d une communica tion satisfaisante Le présent appareil est conforme aux CNR d Industrie Canada applicables aux appareils radio exempts de li cence L exploitation est autorisée aux deux conditions suivantes 1 l appareil ne doit pas produire de brouillage et 2 l utili...

Page 40: ...idex A S declares that this C2 PA is in com pliance with the essential requirements and other rele vant provisions of Directive 1999 5 EC A copy of the Declaration of Conformity can be found at http www widex com ...

Page 41: ...41 Tinnitus devices accessories and batter ies should not be disposed of with normal household waste Please consult your na tional Widex distributor for advice on how to dispose of these items ...

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Page 44: ... 9 514 0171 001m Printed by HTO 2012 09 9 514 0236 001 01 01v Manufacturer ...

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