C
. Use of alcohol, drugs, or medications before or during use of the whirlpool may
lead to unconsciousness and possible drowning. Consult your physician about
your medications before using the whirlpool.
D
. Persons suffering from obesity or with a history of heart disease, circulatory
problems, or diabetes should consult a physician before using the whirlpool.
4. WARNING! RISK OF CHILD DROWNING
!! To reduce the risk of child drowning,
RECEIVING, INSTALLATION, & OPERATING INFORMATION
do not permit children to use the whirlpool unless closely supervised.
WATERTECH WHIRLPOOL BATHS LIMITED LIFETIME WARRANTY
WHAT TO DO WHEN YOU RECEIVE YOUR NEW WATERTECH TUB
WARRANTY COVERAGE
Watertech Whirlpool Bath (the “Company”) offers the following expressed limited lifetime warranty to the original purchaser of
any Watertech Whirlpool Bath who purchases the Bath for personal or single family residential use (“user”): The Company
will repair or replace, at the sole option, the Bath or its equipment in accordance with the following terms and conditions.
IT IS YOUR RESPONSIBILITY TO INSPECT THE TUB:
Notices are placed on and in the tub and shipping
carton advising of this responsibility. The tub owner or installer is responsible to ensure the unit is free of
defects and damage. In the event a problem exists, the unit
must not
be installed. Watertech is not responsible
for defects or damage that could have been discovered, repaired, or avoided by inspection and testing prior to
installation. The tub must be checked thoroughly upon delivery.
LIFETIME WARRANTY ON BATHS
The Company extends to the original purchaser of the Bath a non-transferable limited warranty that the shell will maintain its
structural integrity and configuration and be free of water loss due to a defect in the tub shell. The warranty covers only the
tub shell and the manufacturer installed pump. Our limited warranty on options and accessories is for one year. Warranty
coverage begins on the date the option or accessory was originally
INSPECTION AND CLAIMS PROCEDURE:
Follow the steps below to eliminate any questions about who is
responsible for visible or concealed damage that may have occurred in shipping. Examine the shipping box for
signs of damage or mishandling, i.e. staples pulled loose, flaps unglued, punches to the box, severe
indentations, or crushed corners. If the box is damaged,
purchased by the user
.
WARRANTY LIMITATIONS
Our limited
warranty does not cover defects, damage, or failure caused by the common carrier, installer, user, or other
persons, pets, or rodent, or resulting from, without limitation, any of the following: careless handling (lifting unit by plumbing,
abrading finish, etc) including its own negligence; modification of any type for any reason (including specifications provided
with the unit): connections supplied by the installer of the equipment; improper voltage supply or unit without specified
minimum amount of water or at inappropriate water temperature; use of abrasive or improper cleaners; or acts of God, such
as lightning, floods, earthquakes, etc. In addition, THE COMPANY WILL NOT BE RESPONSIBLE FOR INCIDENTAL, OR
CONSEQUENTAL DAMAGES or losses arising from the cause (e.g. water damage to carpet, ceiling, tiles, marble, loss of
use, etc).This limited warranty does not include: labor, transportation, or other costs incurred in the removal and/or
installation of the original unit and/or installation of a replacement (unit; any costs relating to obtaining access for repair; or
loss of use damage, including loss of sales, profit or
business advantage of any kind under any circumstances. Warranty coverage is
provided in the United States of America
.
the delivery person and receiving person / consignee must note the damage to the box on delivery paperwork
before opening the box. Open the box and inspect the tub for damage. If damage is found, call Watertech at 1-
800-289-8827 before accepting tub. Minor defects such as scuffs, scratches, etc… can be easily taken care of
by one of our service people. All issues need to be resolved before signing delivery paperwork.
CONCEALED DAMAGE:
Watertech allows the consignee / owner no more than 48 hours from time of receipt
to inspect and report any concealed damage (i.e. leaks, broken pipes, etc…) or shortages of merchandise
ordered (i.e. heater, drain, jet trim, etc…). Report concealed damage and shortage to Watertech 1-800-289-
8827.
RESPONSIBILITIES OF OTHERS
Inspecting the unit prior to installation is the responsibility of the installer or building contractor who acts on behalf of the user.
They are responsible for ensuring the unit is free of defect or damage. Notices are placed on and in the unit and on the
shipping carton advising the installer of this responsibility. In the event of a problem, the unit must not be installed.
FAILURE OF THE CONSIGNEE TO INSPECT AND REPORT ANY
CONCEALED DAMAGE WITHIN THE 48 HOUR PERIOD PLACES FULL
RESPONSIBILITY FOR ANY CONCEALED DAMAGE ON THE CONSIGNEE.
The Company is not responsible for failures or damage that could have been
PRE-TEST YOUR TUB:
You must check your tub for damage and leaks within 48 hours of receipt
.
Watertech tubs go through rigorous testing for plumbing leaks and proper operation prior to shipping, but as a
secondary precaution, the tub must be re-tested for leaks, proper drainage, and proper operation within the
allotted 48 hours and before installation. Test your tub in a location that will not be damaged by spilled water
such as a basement, driveway, or a garage. Pre-testing your tub allows you to find any plumbing connections
that might have worked loose during shipping.
discovered, repaired, or avoided by proper inspection and testing (including proper water testing) prior
to installation and before final enclosure failure to do so voids warranty
.
Damage occurring in transit is the responsibility of the carrier, delivery person, or seller of the product. The buyer or those
acting on their behalf must inspect the bath for damage and shortages before signing any receiving documents. The
receiving person must note any damage to the shipping box (i.e. punctures, indentations, crushed areas, etc…) on the
receiving documents. The shipping box should then be opened and the receiving person and delivery person must visually
inspect the bath for damage and note on the receiving documents any damage or shortages of merchandise. If damage or
shortages art found, call Watertech Whirlpool Bath at 1-800-289-8827 to discuss the issues found before signing the
receiving documents. Minor issues can be easily addressed by one of our field representatives. All issues, problems, and
concerns need to be resolved before signing any receiving documents. Watertech allows buyer or those acting on his behalf
an additional 48 hours after signing receiving documents to re-inspect, note any shortages, and inspect and water test the
bath for leaks and damages that were concealed or overlooked during the
initial inspection. It is the buyer’s responsibility to
report any damage or shortages during the 48 hour period
.
HOW TO PRE-TEST YOUR TUB:
Place the tub on a firm flat surface. Level the top deck of the tub in all
directions and tape over the drain. Fill the tub above the highest jet. Let tub sit for 15 minutes then check all
fittings, connections, jets, suctions, hoses, etc for drips and leaks. If no leaks are detected plug the pump motor
into a 110 volt GFCI protected outlet. Allow the pump to run for 15 minutes. Re-inspect the tub for leaks. If no
leaks are detected, drain the bath and begin installation.
Phone 1-800-289-8827 Fax 1-423-926-438
Information should be reported to both seller and Watertech
It is the responsibility of the installer, building contractor, or user to provide access for service. The Company is not
responsible for any costs relating to obtaining access for repair. The user shall bear such costs and, if appropriate, must
seek recovery from the installer.
IF ANY PROBLEMS ARE DISCOVERED DO NOT INSTALL THE TUB UNTIL YOU HAVE
SPOKEN WITH A WATERTECH REPRESENTATIVE AT 1-800-289-8827
WATERTECH IS NOT RESPONSIBLE FOR DAMAGE THAT COULD HAVE
BEEN DISCOVERED, REPAIRED, OR AVOIDED BY INSPECTING & TESTING
PRIOR TO INSTALLATION.
Damage occurring to the unit during installation is the responsibility of the installer and/or building contractor and damage
occurring thereafter is the responsibility of the user. For the customer’s benefit, the Company maintains a list of
independent service personnel to perform required warranty service repairs. Such firms are not agents or representatives of
the Company and cannot bind the Company by words or conduct.
8
WATERTECH WHIRLPOOL BATH 2507 Plymouth Road Johnson City, Tennessee 37601
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