Wansview Q3S User Manual Download

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Wansview HD

IP Camera Q3(720P)/Q3S(1080P)

User Manual

Revised on 1st January 2018

www.wansview.com

We keep improving the app, if the app interface is not accordance with the instructions,

please go to wansview website:

http://www.wansview.com

for the latest instructions.

Summary of Contents for Q3S

Page 1: ...3S 1080P User Manual Revised on 1st January 2018 www wansview com We keep improving the app if the app interface is not accordance with the instructions please go to wansview website http www wansview com for the latest instructions ...

Page 2: ......

Page 3: ...icture and Record 15 2 4 SD TF Record and Playback 16 2 5 Alarm Setting 18 2 6 Advanced Settings 20 2 6 1 WiFi Setting 20 2 6 2 User Setting Management 21 2 6 3 Time Setting 22 2 6 4 SD TF Setting 23 2 6 5 Misc Setting 23 2 6 6 Maintenance 25 2 6 7 About Camera 25 2 7 Start Video 26 2 8 Delete device 26 2 9 Message 27 2 10 More 27 3 PC Client Software 29 3 1 Add Camera 29 3 1 1 Add camera in Lan 2...

Page 4: ...ting 35 3 3 2 6 Other Setting 36 3 3 3 Alarm Setting 37 3 3 3 1 Motion Detection 38 3 3 3 2 Audio Detection 38 3 3 3 3 Linkage Alarm 39 3 3 3 4 Alarm Time 41 3 3 4 Web Access 41 3 4 Multi View 42 3 5 Local Setting 42 3 6 Scheduled Recording 43 3 7 Playback 44 3 7 1 Playback Local Record 44 3 7 2 SD Card Record 45 3 8 Lock 46 4 Manage Camera with other Apps and Software Add Camera to iSpy Connect 4...

Page 5: ...www wansview com Service download 2 Change the default password for your camera We suggest that your password is more than 8 10 characters and contains a combination of lowercase characters uppercase characters and numbers Important Safeguards and Warnings 1 Electrical Safety All installation and operation should conform to your local electrical safety codes We assume no liability or responsibilit...

Page 6: ...the camera is placed in a ventilated area to prevent overheating 6 Operation and Maintenance Do not touch the camera sensor or lens directly To clean dust or dirt oﬀ of the lens use an air blower or a microﬁber cloth 7 Accessories Be sure to use only the accessories recommended by the manufacturer Before installation please open the package and check to ensure that all of the components are includ...

Page 7: ...nsor Wi Fi Antenna and built in Speaker and Microphone It supports up to 128 GB SD cards for recording The camera also has a Pan and Tilt function with 350 horizontal pan and 67 vertical tilt Antenna IR light Photoresistant Lens Speaker RJ 45 Reset Power Port Mirco SD Slot Model Q3 X Series Default user admin Default password 123456 DID CAMERA 354584 CEOWH DDNS 010mryg nwsvr1 com 720P wireless PTZ...

Page 8: ... MJPEG PTZ Pan 350 Tilt 76 Zoom 4X LENS Lens Focal Length mm 3 6 MM 3 6 MM Filed of View 65 65 AUDIO Interface Built in Microphone and Speaker Two Way Audio YES NETWORK Ethernet RJ 45 WiFi IEEE802 11b g n 2 4GHz Recommended Distance from Router 15m 50ft Protocol Onvif TCP IP UDP SMTP NTP HTTP DHCP DDNS FTP WPS WPS Push wireless connection Encription 64 128 bit WEP WPA WPA2 PSK Max User Access 4 us...

Page 9: ... closer to the router or reduce resolution and the frame rate fps Users can place indoor cameras in protected outdoor areas such as a covered porch as long as it remains dry and within its operating temperature range of 10 to 50 degrees C The camera is not waterproof and any exposure to moisture and or temperatures outside the operating range will void our one year limited warranty Users can guard...

Page 10: ...HD IP Camera Q3 720P Q3S 1080P 10 2 Camera Management with Smartphones Tablets 2 1 Wansview App for iOS and Android Cable Setup ...

Page 11: ... special characters and cannot be supported if your WiFi has the two special characters please try to create a Guest WiFi in your router for the camera so camera can be connected to the Guest WiFi and other WiFi devices at home don t need to reconnect 1 Add camera via wired method User can connect the camera with Ethernet cable to view the camera and can set up WiFi using this method Follow the wi...

Page 12: ...re in the same WiFi network user can use Lan Search to search the connected camera 3 Manually input camera information Camera DID can be found from the camera s stickers or Wansview app default Username Password is admin 123456 Name can be any information Attention Please remember tap to save all the settings Model Q3 X Series Default user admin Default password 123456 DID CAMERA 354584 CEOWH DDNS...

Page 13: ...ture Record The record will stop if you leave the live video screen Listen When the Listen is on user can listen what happening on the camera end Talk When enabled the Talk user can hold the Hold Talk to communicate with the people pets on the camera end Restore To restore the Contrast and Brightness to default value Resolution Switch between 1080P and 480P When the network is not good try lower d...

Page 14: ...Mirror If the live video is upside down because of the installation tap and to make it right Exit Turn oﬀ the live feed screen Viewing Camera on Multi View User can monitor several cameras Max 4 at the same time on Multi View 1 Tap More and select Multi View Click on cameras on the list to add the view on the main screen 2 Tap to hide the camera s list 3 Tap to exit multi view mode 4 Press to play...

Page 15: ...n Snapshot to phone and Record to phone To stop recording tap again or exit from the live streaming In Local Picture and Record User can ﬁnd all the pictures and videos taken manually Share pictures and records To share pictures and records follow the steps indicated in the screenshots Tap to share the pictures and to delete pictures ...

Page 16: ... can choose to record or not on the SD card by switching the SD TF Recording button Supports max 128GB micro SD card SD card is not included in the box 1080p 24 hour video can be saved for almost 4days 720P can record about 8 days 480P can record 24 days The new recorded video will automatically overwrite the old ﬁles if the SD card capacity is not enough If SD Card is inserted but cannot read or ...

Page 17: ...IP Camera Q3 720P Q3S 1080P 17 Playback recorded video Access to SD TF Record Playback Choose a day in the calendar then select Schedule or Alarm click Done to see the list of recorded video on the SD card ...

Page 18: ...pe For external source of alert device The external sensor can be always open or always close Motion Detection Enable Motion Detection user can set up camera with motion alarm Motion Detection Sensitivity User can choose Low Middle High sensitivity according to needs Voice Detection Enable Voice Detection user can set up camera with voice alarm Voice Detection Sensitivity User can choose Low Middl...

Page 19: ...ailable for Q3 Q3S Preset Linkage When an alarm is detected the camera will focus on one of the 8 Preset spots see above Speaker Linkage When an alarm is detected the speaker will act as a siren for the chosen length 5 30sec Sender your email address Smtp Server such as smtp mail yahoo com etc Smtp port 465 SSL SSL User name your email address the same with sender Password your email password if y...

Page 20: ...iFi network user can set up WiFi on WiFi Setting Tap WiFi Setting and search the available WiFi choose the WiFi and manually input the WiFi Password then tap to save the WiFi information User can unplug the ethernet cable when the app appears WiFi Set Succeed Note Wansview camera only supports 2 4Ghz WiFi and wiﬁ password should be no longer than 31 characters ...

Page 21: ...change the default username admin and password 123456 or create another user account with certain access rights such as an Operator or Viewer account for other person to view the camera Change Username and password Tap User Setting and choose Administrator Admin user can change the username and password then ...

Page 22: ... the Role Operator or Viewer Administrator Full access rights Operator Can operate on the camera live video screen but not access to other settings like Alarm setting Advanced Settings etc Viewer only can view camera no more operations on the camera video screen Note Password shall be no longer than 20 characters Click Time Setting user can calibrate the time ...

Page 23: ...er to P16 P17 On Misc Setting user can set up OSD On Screen Display Microphone Speaker Volume and AC Frequency OSD Setting Click OSD Setting to set Overlay time Camera time in live streaming recording and pictures Temp and humidity is not available for Q3 Q3S overlay name overlay time ...

Page 24: ... Talk and Listen is too low user can adjust it from Volume Setting AC Frequency User can adjust the power frequency power frequencies include 50HZ 220V voltage selects 50HZ 60HZ 110V Voltage selects 60HZ For 60HZ the highest frame rate can be 30fps and 50HZ is 25fps ...

Page 25: ...o set up again If camera restores to factory default the set up procedure needs to be repeated again after reboots Here user can check the camera information such as Firmware P2P version IP Address and Mac Address For Wan IP address if the Lan ip address is not port forwarded in router the camera connected with it cannot be accessed from outside network ...

Page 26: ...HD IP Camera Q3 720P Q3S 1080P 26 2 7 Start Video 2 8 Delete device Tap Start Video to broadcast the camera live streaming Tap Delete device user can delete the camera from the app ...

Page 27: ...essage 2 10 More On the Message user can check the alarm message Record and pictures are the local ﬁles recorded from the wansview app Multi View Please refer to P 14 Push Set Currently not available About Can check the wansview app version ...

Page 28: ...up WiFi 1 Tap More WiFi conﬁguration the wiﬁ name is located enter your wiﬁ password correctly tap Conﬁguration for 3 5 times if the Blue led is ﬂashing quickly which means the camera is receiving WiFi information or connecting to the WiFi and wait for a while then go back to Camera list page 2 Tap to Add Camera by Add Already Connected Network Camera then follow P12 to Add camera ...

Page 29: ...a 2 Search the camera in Lan DID number will be searched if use DID P2P to search while Search IP will get IP Address 3 Click the searched camera and the camera information will be ﬁlled automatically 4 Input the camera s password default is 123456 5 Hit Add 6 Save Success will appear click OK to close the dialog ...

Page 30: ... camera information Tips DID number can be checked from stickers on the back of the camera You can check the DID from Wansview app If you have already added the camera on the mobile phone wansview app 3 Hit Add 4 Save Success will appear click OK to close the dialog When the camera is connected double click the camera or right click and choose Play to play the video ...

Page 31: ...S 1080P 31 3 2 2 Stop Video Click to stop the video or right click the camera and choose Stop When play the video but only shows black please go to Setting Other Setting to choose the No GPU Display in the Video Display mode ...

Page 32: ...e can change the Device Name and Group and edit the username and password if input wrong or changed delete the device or Save the parameters you have edited Attention Resolution cannot be adjusted during recording user needs to stop the recording then switch the resolution Play stop Snap Record Listen Talk Mirror Flip Resolution up down left right ...

Page 33: ...nced Settings user can check camera ﬁrmware version set up time create other account for operater or Visitor set up WiFi and SD card recording etc User can check the camera status and Mac address and check the camera s ﬁrmware version User can select a speciﬁc time zone or sync the time to PC or to a NTP Server ...

Page 34: ...rd and give a right to this account Tips Administrator All settings can be edited Operator Can operate all the icons such as listen talk ﬂip mirror on the live video page Visitor Can only watch live video User can also edit the account information such as change the user name and password and change the role for each account then Save And Delete some accounts if you need ...

Page 35: ...rch the available WiFi and choose the one you want to connect then input the WiFi password click the icon behind to conﬁrm if the password is correct Save then Test 3 3 2 5 SD TF Setting Open the Plan Record it will record continuously to SD card each record length can be set between 2 15 minutes The video stream can be recorded at 1080p 720p 480p and 240p ...

Page 36: ...t up the Overlay name and Overlay time so user can check name and time on the video screen If Overlay name and Overlay time and Display temperature and humidity are checked at the same the Device name will show Temperature and Humidity Note The temperature and humidity are unavailable on this model 2 Audio User can adjust the power frequency Power frequencies include 50HZ 220V voltage selects 50HZ...

Page 37: ...ency Power frequencies include 50HZ 220V voltage selects 50HZ 60HZ 110V voltage selects 60HZ 60HZ used in Japan Canada etc 4 Maintenance User can reboot and reset restore the camera Tips To reset the camera the camera will restore to factory setting In the Alarm Setting use can set up the Alarm alert ...

Page 38: ...portant places tick each window move your mouse to the lower right corner and drag it can adjust the size of the window and can move it to the needed area User can choose the sensitivity from low middle and high The high sensitivity will be easy to get alarm I O Detection and Temperature Detection are disabled in this model 3 3 3 2 Audio Detection ...

Page 39: ...ty is detected simultaneously by the audio detection and motion detection will the alarm action be triggered 1 Email setting Email address your email address Email Password your email password if you are using Gmail please generate an app password and using the app password Download a document from our website on how to set up app password Smtp Server such as smtp gmail com etc Smtp port 465 or 58...

Page 40: ...be the same with Email address 2 FTP Setting FTP Server Address This ﬁeld allows the user to designate an IP address or DDNS address for the FTP server Server Port This ﬁeld allows the user to designate the port number for the FTP server User Name Input FTP user name Password Input FTP password Path Specify a folder for storing video and pictures for example Q3 alarm Note If you want to save the a...

Page 41: ...en color means the time is armed User can choose All Time or Clear Time and can also choose a speciﬁc time 15 mintues for a interval The user can drag the mouse to perform continuous selection of the arming time If the camera is added via IP Address right click and select web access can access the camera with default browser Tips The Edge is not supported please use Internet Explorer or Firefox or...

Page 42: ...nds About software Basic setting User can set up lock screen password in case you won t let others to see the video Record setting User can set the Record path and each recorded video can be set from 5 60 minutes Recorded video can be overwrited or stopped if the computer disk storage is not enough Language setting The language can be switched from English and Chinese More Languages will be added ...

Page 43: ...ion of date and time user can edit the name 2 Select time User can select all if want to record 24 7 and clear it to choose a speciﬁc time by dragging or single click the time interval 3 Save Save the record name and time interval you set up 4 Double click the Record name to choose it as the record plan 5 Apply Click Apply a will appear in front of the Record plan it means the scheduled recording ...

Page 44: ...cted the camera you want to check 2 Select the Media Type Video or Image 3 Select the video in an exact date you want to playback 4 Recorded video list will be shown Video starts with P for Scheduled Recording and H for Manually Recording 5 Double click the recorded video name video will be broadcast User can select a certain or all the video and delete it from the list and the record path ...

Page 45: ...ck 2 Select the Media Type Plan or Alarm 3 Select the video in an exact date you want to playback 4 Recorded video list will be shown if it is not shown please tap to show the list Video starts with nrc for Scheduled Recording and arc for alarm Recording 5 Double click the recorded video name video will be broadcast ...

Page 46: ...e default lock password is 123456 Steps 1 Add IP Camera 2 In the Video Source mask select the FFMPEG H2 264 tab 3 In the URL ﬁeld type rtsp user password IP port live ch0 or ch1 or ch2 4 RTSP Mode select TCP 5 Test 6 Click OK 7 In the following mask click ﬁnish 8 The camera is online User your user Password your password IP your camera s IP get it from the app Port your camera s port get it from t...

Page 47: ...net Cable Add Camera by wizard In camera setup choose Camera Type network IP Camera Manufacturer Other Click Next Choose setup Sighthound video with a network camera that is already working Click Next Select your camera by the IP Click next Input User and Password Follow the wizard Add Camera by RSTP In camera setup choose Camera Type network IP Camera Manufacturer Wansview Click Next Select Camer...

Page 48: ...pp Advanced Setting About Camera If your computer is located outside the network where the camera is installed user needs to use camera s wan IP address and need to manually input the camera s lan ip address in the Port Forwarding Section Please consult your router user guide or search online to view the camera The login mask will appear Then there are two view modes we recommend using View Video ...

Page 49: ...m http user password ip port mjpeg stream cgi chn 0 Snap Shot http user password ip port mjpeg snap cgi chn 0 RTSP rtsp user password IP rtsp port live ch0 The User manual is a printed version Therefore it represents the App and PC software features As we are constantly improving our cameras please always refer to our up to date online manual www wansview com ...

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