For contact center computer applications
VXI TuffSet USB
V X I C o r p o r a t i o n . O n e F r o n t S t r e e t . R o l l i n s f o r d , N H 0 3 8 6 9 . w w w . v x i c o r p . c o m . 8 0 0 - 7 4 2 - 8 5 8 8 / 6 0 3 - 7 4 2 - 2 8 8 8
High Performance USB Headsets for Internet Telephony (VoIP)
TuffSet USB Headset Features
· Concave ear cushions for greater comfort and better sound
· Flexible gooseneck microphone boom stays in optimum
position for consistent voice input
· Adjustable ratcheting headband stays in place
· Two-year unconditional warranty
· Compatible with Windows 98SE, ME, 2000 and XP
· Full-duplex audio via the USB connection
· Digital Signal Processing (DSP)
· Convenient interchangeability in the contact center: connect
to USB cord or to VXI standard telephone solutions
such as telephone amplifiers or direct plug in cords
· Noise canceling microphone suppresses background noise
for a more professional sounding call
Choose Your USB Headset Style
Note: USB lower cord also sold separately
TuffSet 10-USB Monaural
TuffSet 20-USB Binaural
TuffSet 37-USB Convertible
With headband
sensation of being able to perceive your own
voice in the earpiece, making the VoIP
experience feel much like using a standard
telephone. The high speed, USB connection
bypasses the sound card, thereby removing
the problems of hardware incompatibility and
PC system sound interference which is often
associated with the use of sound cards.
Finally, combine the benefits of DSP and USB
with the user-friendly features of VXI's
professional grade headsets, and you have a
superior handsfree solution for VoIP and other
computer applications. For contact centers
that utilize different types of phone
equipment, you can easily interchange
TuffSet USB headsets between standard
telephones and computer applications
.
With the implementation of Voice over
Internet Protocol (VoIP), PCs already in use
at the workstation are being utilized as IP
Softphones. In order to maintain professional
sounding calls, it is important to employ
devices which are specifically designed to
manage the nuances of VoIP.
VXI's TuffSet USB headsets utilize a 24-bit,
high signal to noise ratio CODEC to convert
the analog microphone signal to digital,
thereby providing a signal that is completely
compatible within the digital environment of
the computer. The 32-bit digital signal
processing (DSP) allows high level audio
conditioning including the removal of voice
echo problems on both ends of the call. It
also adds sidetone, which is the subtle
