Viking "T" SERIES Service Manual Download

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Preferred Service

SMO-0001

May 2009

This manual covers general and

speciﬁc information including, but not

limited to the following model:

VGBQ030-2T

VGBQ300-2RT (1)

VGIQ300-2RT (1)

VGBQ410-3RT

VGBQ412-2RT

VGIQ410-3RT (1)

VGIQ412-2RT (1)

VGBQ530-4RT

VGBQ532-3RT

VGIQ530-4RT (1)

VGIQ532-3RT (1)

Outdoor Gas Grills

(T-Series)

Service

Manual

This manual is to be used by qualiﬁed appliance technicians only.
Viking does not assume any responsibility for property damage
or personal injury for improper service procedures done by an
unqualiﬁed person.

(VGBQ530-4RT model shown)

Summary of Contents for "T" SERIES

Page 1: ...VGBQ410 3RT VGBQ412 2RT VGIQ410 3RT 1 VGIQ412 2RT 1 VGBQ530 4RT VGBQ532 3RT VGIQ530 4RT 1 VGIQ532 3RT 1 Outdoor Gas Grills T Series Service Manual This manual is to be used by qualiﬁed appliance technicians only Viking does not assume any responsibility for property damage or personal injury for improper service procedures done by an unqualiﬁed person VGBQ530 4RT model shown ...

Page 2: ...ghting Grill 11 Using Grill 12 Smoker Burner and Smoker Box 12 Rotisserie 13 SERVICE DIAGNOSTICS AND PROCEDURES Control Panels 14 Parts Location Control Panel 16 Parts Location Rear View 17 Control Pane Components Access 18 Electronic Ignition Switch 18 Ignition Module 19 Igniter 20 Infrared Igniter 21 Rotisserie Igniter 22 Parts Location Burners 24 Side Burner 25 Grill Burner 26 Infrared Rotisser...

Page 3: ...L SHEETS BEFORE BEGINNING REPAIRS Pride and workmanship go into every product to provide our customers with quality appliances It is possible however that during the lifetime of a product service may be required Products should be serviced only by a qualiﬁed authorized service technician who is familiar with the safety procedures required to perform the repair and is equipped with the proper tools...

Page 4: ...ct extends beyond normal residential use Examples are but not limited to bed and breakfasts ﬁre stations private clubs churches etc This warranty excludes all commercial locations such as restaurants food service locations and institutional food service locations This warranty extends to the original purchaser of the product warranted hereunder and to each transferee owner of the product during th...

Page 5: ...Range Corporation Provide model and serial number and date of original purchase For the name of your nearest authorized Viking Range Corporation service agency call the dealer from whom the product was purchased or Viking Range Corporation IMPORTANT Retain proof of original purchase to establish warranty period The return of the Owner Registration Card is not a condition of warranty coverage You s...

Page 6: ...er cord supply cord with 3 prong grounded plug attached to rotisserie motor except 030 Grill burner rating 25 000 BTU Nat 22 500 BTU LP 7 3 kW Nat 6 5 kW LP TruSear burner rating If applicable N A 30 000 BTU Nat LP 8 3 kW Nat LP Smoker burner rating If applicable 12 500 Nat 10 500 LP BTU 3 7 kW Nat 3 1 kW LP N A 12 500 Nat 10 500 LP BTU 3 7 kW Nat 3 1 kW LP Side burner rating If applicable 2 15 00...

Page 7: ...ition 120VAC 60HZ 2 61 0 cm power cord supply cord with 3 prong grounded plug attached to rotisserie motor except 030 Grill burner rating 25 000 BTU Nat 22 500 BTU LP 7 3 kW Nat 6 5 kW LP TruSear burner rating If applicable 30 000 BTU Nat LP 8 3 kW Nat LP 30 000 BTU Nat LP 8 3 kW Nat LP Smoker burner rating If applicable 12 500 Nat 10 500 LP BTU 3 7 kW Nat 3 1 kW LP Side burner rating If applicabl...

Page 8: ...ld Pressure Natural gas 4 0 W C P LP Propane 10 0 W C P WARNING FOR YOUR SAFETY If not installed operated and maintained in accordance with the manufacturer s instructions this product could expose you to substances in fuel or fuel combustion which can cause death or serious illness and which are known to cause cancer birth defects or other reproductive harm For example benzene is a chemical which...

Page 9: ... cut or remove the grounding prong from this plug Keep all electric cords away from the heated surfaces of the grill CAUTION Before placing into operation always check for gas leaks with a soapy water solution DO NOT USE AN OPEN FLAME TO CHECK FOR LEAKS WARNING Keep electrical supply cord and the fuel supply hose away from heated surfaces WARNING Spider And Insect Infestation Spiders and insects c...

Page 10: ...es Rotisserie L P Gas Stainless Steel Infrared Grill Model Serial Number Matrix The model number and serial number for your appliance can be found by sliding out and completely removing the drip tray and looking under the left front bottom of the burner box Model Numbers Serial Numbers Serial Number Month Day Year of Manufacture 02 10 09 C00006566 ...

Page 11: ...i Ê ÃÊ ÕV Ê ÃÊ possible when cooking so smoke is exhausted out the back of the grill This allows optimum performance of the hood UÊÊ Ê Ê ÕÀ ÊLÀiiâÞÊV Ì Ã ÊÌ iÊ iÀv À ViÊ vÊ the outdoor hood may be compromised Lighting Grill When lighting a burner always pay close attention to what you are doing Be certain you are pressing the battery ignition button corresponding to the burner you are lighting Lig...

Page 12: ...urner can be lit by holding a lit match next to the burner ports Lighting Infrared Rotisserie Burner The location of the infrared burner makes it more susceptible to strong wind conditions more so than the protected grill burners For this reason you should avoid using it during windy conditions Open the canopy Push in and turn the rotisserie control knob until the HIGH position on the knob aligns ...

Page 13: ...n to start the chips smoking then reduce the heat to a lower level to prevent them from drying out and ﬂaming If the wood chips do ﬂame up add a small amount of water to extinguish the ﬂame Use caution when adding water to a hot box to avoid steam burns This tray may also be ﬁlled with water to produce steam Whether smoking or steaming the grill should remain closed as much as possible to maximize...

Page 14: ...itch Ignition Switch VGBQ412 2RT Grill Grill Ignition Switch VGBQ0302T Grill Grill Ignition Switch VGIQ300 2RT 1 VGBQ300 2RT Rotisserie Grill Grill Smoker Tru Sear Infrared Grill VGIQ410 3RT Grill Grill Grill Smoker Rotisserie Rotisserie Grill Smoker Grill VGBQ410 3RT Tru Sear Infrared Ignition Switch Ignition Switch VGIQ300 2RT Rotisserie Grill Smoker ...

Page 15: ...tisserie Rotisserie Grill Smoker Ignition Switch Ignition Switch VGIQ412 2RT VGBQ530 4RT Tru Sear Infrared Grill Grill Grill Rotisserie Rotisserie Grill Smoker Ignition Switch VGIQ530 4RT Side Front Side Rear Grill Grill Grill Rotisserie Grill Smoker Ignition Switch VGBQ532 3RT Side Front Side Rear Tru Sear Infrared Grill Grill Rotisserie Grill Smoker Ignition Switch VGIQ532 3RT ...

Page 16: ...ts Location Control Access Panel Removed VGIQ530 4RT model shown Rotisserie Valve Rotisserie Valve Grill Valve Grill Igniter Ignition Module Grill Igniter Grill Valve Infrared Igniter Infrared Burner Valve Ignition Module Grill Igniter Grill Valve Grill Valve Grill Igniter ...

Page 17: ...ervice 17 Service Diagnostics and Procedures Parts Location Rear Access Panel Removed VGIQ530 4RT model shown Right Side Rotisserie Igniter Left Side Rotisserie Igniter Right Side Rotisserie Burner Left Side Rotisserie Burner ...

Page 18: ...ocation may differ by model 4 Lower the control panel Electronic Ignition Switch The grill has an electronic ignition system When the ignition switch is pushed in switch contacts close and 9 VDC is supplied to the igniters via the ignition module To access Ignition Switch 1 Access control panel components see Control Panel Components Access section Locate ignition switch s 2 Remove nut securing sw...

Page 19: ...nts Access section Disconnect wiring and remove control panel 2 Locate ignition module s 3 Remove two screws securing ignition module 4 Slide module out and disconnect wiring 5 Reverse procedure to reassemble Each position provides spark to a different component of the grill Verify the 9 VDC battery is proper If voltage is proper and no spark is present at the igniter check the switch igniter and ...

Page 20: ... panel components see Control Panel Components Access section Disconnect wiring and remove control panel 2 Locate igniter s 3 Remove screw securing igniter 4 Disconnect wiring and slide igniter out 5 Reverse procedure to reassemble If the igniter fails to spark ﬁrst do a resistance check on the igniter If the igniter shows 0 Ω check ignition module wiring and battery If power is supplied to the ig...

Page 21: ...Disconnect wiring and remove control panel 2 Locate infrared Igniter s 3 Remove grill grates and ﬂavor generator plates 4 Remove two screws securing igniter cover remove igniter cover 5 Remove screw securing igniter 6 Disconnect wiring and slide igniter out 7 Reverse procedure to reassemble If the igniter fails to spark ﬁrst do a resistance check on the igniter If the igniter shows 0 Ω check ignit...

Page 22: ...ne minute The red glow will even out in about ﬁve minutes To access the Rotisserie Igniter 1 Open lid and remove upper rack 2 Locate rotisserie igniter cover s Remove three screws securing rack support and two screws securing igniter cover 3 Remove rack holder and igniter cover 4 Remove screw securing front of igniter 5 Remove screws and rear access panel Locate and remove screw securing rear of i...

Page 23: ... Procedures Rotisserie Igniter continued If the igniter fails to spark ﬁrst do a resistance check on the igniter If the igniter shows 0 Ω check ignition module wiring and battery If power is supplied to the igniter and no spark replace the igniter Test Points ...

Page 24: ...rners VGIQ530 4RT model shown Left Side Rotisserie Igniter and Thermocouple Right Side Rotisserie Igniter and Thermocouple Infrared Sear Burner Left Side Rotisserie Burner Right Side Rotisserie Burner Left Side Dual Grill Burner Right Side Dual Grill Burner Right Side Single Grill Burner ...

Page 25: ...iter wire and remove burner 5 Remove two screws securing igniter to burner 6 Reverse procedure to reassemble If burner does not ignite verify spark and gas ﬂow at burner Visually look for a spark at the burner If no spark is found ohm igniter and verify no cracks If igniter is proper verify spark switch wiring and power source If power is supplied spark wires are intact and still no spark replace ...

Page 26: ...de the valve allows gas to ﬂow and when the gas comes in contact with a spark from the igniter or ﬂame from the ﬂash tube ignition occurs To access the grill burner 1 Open canopy and remove grill grates 2 Remove ﬂavor generator plates 3 Remove nuts on drip guards 4 Remove drip guards 5 Remove nut from rear of each single burner 6 Remove two nuts from front of dual burner ...

Page 27: ... pressing the electronic ignition button the igniter receives a voltage from the ignition module creating a spark The burner then lights The second operation is to push and hold the rotisserie control knob in about 5 seconds longer or until the burner remains lit up to 30 seconds As the rotisserie knob is held millivolts are being sent from the thermocouple to the gas valve The voltage source is s...

Page 28: ...procedure to reassemble If burner fails to light verify spark at igniter and gas ﬂow If no spark at igniter verify the igniter has 0 Ω and no visual cracks If igniter is proper and still no spark verify igniter wires and ignition module If wiring is good and the battery is proper at the module replace the module If no gas ﬂow verify the supply tube is not kinked or restricted that the supply is su...

Page 29: ...nd remove the skewer from the motor gear box 3 Loosen the thumb screws securing the motor and remove 4 Reverse procedure to reassemble If the rotisserie does not turn verify 120VAC to the motor If power is supplied and the motor does not turn check the motor switch and power cord The switch should read 0 Ω in the on position and open in the off position Ensure the cord is securely attached If the ...

Page 30: ...e is yellow or orange with gas odor present Burner inlet Air shutter Verify no obstructions are present Verify proper adjustment Low heat with knob on High Gas supply line Gas supply Gas pressure Burner Oriﬁce Air Shutter Verify the line is not restricted Verify adequate sufﬁcient supply Verify proper gas pressure Verify no debris or obstructions Verify opening is not too far open or too far close...

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