ANZ TOKEN USER GUIDE
DIGIPASS
®
270 XPRESS
TURN TOKEN ON AND OFF
To turn on:
Hold down
then press
To turn off:
Your token will automatically switch off if you have
not pressed any buttons for 20 seconds.
Alternatively, you can hold down
UNBLOCK YOUR TOKEN
Your token will arrive blocked, and will also become
blocked if you enter your PIN incorrectly 5 times. You will
know the token is blocked because the following screen
will be displayed
To unblock your token:
1. On the Token Log On Method section of your ANZ
digital channel log on page, click the
Unblock Token
link
2. Follow the instructions on screen to unblock your
token and set your PIN
3. You will know your PIN has successfully been set
when the following screen is displayed, prompting
you to select the function you require
If you require assistance unblocking your token, please
contact your local ANZ Customer Service Centre
CHANGE TOKEN PIN
You can change your token PIN at any time.
To change your PIN:
1. Turn your token on and enter your current PIN
2. Hold down
for 2 seconds
3. Enter and re-enter a 6-digit number you wish to use
as your new PIN
4. You will know your PIN has successfully been set
when the following screen is displayed, prompting
you to select the function you require
5. The token will not accept PINs it determines to be
weak or unsafe, such as 987654 and 111111. If the
token displays the following message
you
must enter and re-enter a different 6-digit number.
GENERATE A ONE TIME PASSWORD
1. Switch on your token and enter your 6-digit PIN
2. The token will display
3. Press
to generate a 6-digit OTP.
GENERATE A 1-VALUE TRANSACTION
SIGNATURE RESPONSE CODE
1. Switch on your token and enter your 6-digit PIN
2. The token will display
3. Press
to generate an
Online Response Code
or
to generate an
Online Response Code
4. Enter the 6-digit value displayed in your ANZ digital
channel into the token and press
5. Once the token displays enter
press
6. A 7-digit value will be displayed on your token. Enter this
value into the Response Code field in your ANZ digital
channel
GENERATE A 3-VALUE TRANSACTION
SIGNATURE RESPONSE CODE
1. Switch on your token and enter your 6-digit PIN
2. The token will display
3. Press
to generate an
Online Response Code
4. Enter the 6-digit value displayed in your ANZ digital
channel into the token
5. The token will then prompt you to enter the second
6-digit value displayed in your ANZ digital channel
6. Enter the second value into the token and press
7. The token will then prompt you to enter the third 6-digit
value displayed in your ANZ digital channel. Enter the
third value into the token and press
8. A 7-digit value will be displayed on your token. Enter this
value into the
Response Code
field in your ANZ digital
channel
To protect yourself against cybercrime, you must:
• Protect your Token as you would your
credit card
• Store your Token securely when you have
finished your online banking session
• Not share your Token or PIN with anyone
• Immediately advise ANZ if your Token is lost
or has been stolen.
!
IMPORTANT
