Only use 9V 3A adaptors
if you want to power the
sensor with an adapter.
Any other equipment
may damage the
sensor.
Ultima Go Quick Installation Guide
2.
3.
Use a UPS for
uninterrupted power.
Frequent power cuts
may damage the
sensor board.
Important Notes!
Requirements
1. A Laptop to connect and configure the sensor.
2. A POE Injector or an adaptor to power the sensor during configuration. (Not included in the box, you will
need to purchase it separately).
3. A laser meter to measure the ceiling height.
4. Ethernet cable to install between the switch/modem and the sensor location.
5. Ethernet crimp tool and a cable tester to test the cable health.
6. A ladder to climb the ceiling.
1. Upon receiving the sensor, please request your credentials for the sensor
immediately.
2. Send an email to your authorized reseller.
3. If you are a direct customer of V-Count, please email [email protected] with the
following format.
Subject: Sensor Credentials Request for (Company Name) (Serial No)
Content: Provide a contact e-mail and a phone number.
What is included in the box:
Ultima AI Sensor
4 screws
Labels for cables
7 cm bracket
Credential request
Serial No is on the back of the sensor or on the box under the name MAC ID. It’s
a 12 digit hexadecimal number starting with OO:15: FD…
V-Count sensors will need an internet connection to send counting statistics to V-Count
servers so that you can browse them through our analytics platform on the web. Please
install ethernet cables from the location switch to the sensor location.
Step 2 – Ethernet & Power Cabling
Sensor location should
be aligned centrally in
the entrance. For more
complex entrances,
please see the “Need
Support” section of this
document.
Alignment
There’s no chance for
door(s) to block the
sensor view. You may
determine the position
60cm away from the
door (on the inside of
the building).
Sliding Door
There’s no chance for
doors to block the
sensor view. You may
determine the position
60 cm away from the
door (through inside of
the building)
Door Opening Outside
Installation Steps
Step 1 - Determine the sensor location (Do not mount the sensor yet)
V-Count people counting sensors are usually installed at the location entrances near the doors. Sensor
location should be selected carefully, or doors may block the sensor view and may decrease counting quality.
Here are 3 different types of scenarios you may have:
There’s a chance the
door(s) may block
the sensor view.
Open the door(s)
and measure 60cm
away from door
endings.
Door Opening Inside
1.
If your switch is not a POE switch, you should also
install power cables and power the sensor with an
adapter.
If your switch is a POE switch, you will need a splitter on
the sensor side. You can split the data and power and
use it with the sensor. Please remember to send the
voltage to 9V.
