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HN1000/HN3000 Product Manual

Summary of Contents for HN1000

Page 1: ...HN1000 HN3000 Product Manual ...

Page 2: ...2 01 INTRODUCTION 1 03 YOUR uPUNCH ACCOUNT 3 CONTENTS 09 LIMITED WARRANTY 30 04 ADD DEPARTMENTS 7 05 ADD USERS 9 06 SETTING UP THE CLOCK 10 07 USING THE CLOCK 26 10 SAFETY INFORMATION 33 08 REPLACING PRINT RIBBON 29 ...

Page 3: ... 4 easy steps First we ll begin in the Cloud then we ll finish with the Time Clock Once you ve completed the following steps your employees will be ready to use the time clock 1 Create Your Account 2 Add Departments and Employees 3 Set up the Date and Time 4 Set up Your Pay Period 01 CREATE YOUR ACCOUNT SET UP THE DATE AND TIME SET UP YOUR PAY PERIOD ADD DEPARTMENTS AND USERS INTRODUCTION ...

Page 4: ...holes 4 1 4 apart 2 Insert two dowels into the holes then insert two screws into the dowels 3 Hang clock on the screws ideally 36 40 from the base to the ground 02 MOUNTING THE HN SERIES AUTO ALIGN TIME CLOCK Mounting the time clock to the wall is optional and will require two dowels and two screws which are not included ...

Page 5: ...erview page to schedule a free live demo The uPunch Time and Attendance system collects real time punch data then sends it to your cloud account where it can be viewed from any Internet connected device 24 7 Furthermore you can forget costly human errors because it will do all the calculations for you When you re ready to export your data to your payroll provider you re done in seconds Best of all...

Page 6: ... com signup 2 Enter the Dealer ID and Device ID then click Next The Dealer ID can be found on the back cover of this manual The Device ID can be found on the back cover of this manual and on the clock itself If either number is missing please contact Customer Support at support trackmypunch com or 1 800 518 8925 ...

Page 7: ...Punch login address that you and your employees will use to access the account Specify an easy to remember URL extension web address perhaps a shortened company name e g trackmypunch com flowershoppe The URL extension cannot exceed 20 letters or numbers and does not allow special characters or spaces ...

Page 8: ...e the right amount of time cards on hand If you opt in you will be prompted to enter your company details so that we can accurately calculate the number of time cards you will need This information can be updated at any time The auto fulfillment program comes with the added benefit of a free upgrade to a LIFETIME WARRANTY ACCOUNT FEATURES Your FREE uPunch account includes 50 Employees 20 Departmen...

Page 9: ...ales can be SLS 4 Enter the full Department Name Specify additional department settings on this screen now or enter that information later 04 ADDING DEPARTMENTS Departments are used to group users together within the uPunch system You will need to set up at least one department before you add employees to your account Specify other department settings such as Punch Rounding and Overtime Rules duri...

Page 10: ...QUESTIONS Watch our helpful videos at upunch com resources 5 Select a Save Add New to add a new department b Save Continue to add more rules and policies c Save Close to move to the next step ...

Page 11: ...mation 4 Select a Save and Continue to set up the employee s profile b Save and Close to move on to the next steps You can add more details by going back to that user s profile at any time 05 ADDING USERS The uPunch time clock tracks hours worked per day and pay period for up to 50 employees Complete the following steps to add employees to your account ...

Page 12: ...will be used later for tracking time These same buttons are also used in the setup of your time clock To change the settings on your time clock remove the cover with the included key to expose the setup labels that correspond with the IN and OUT buttons 06 SETTING UP THE HN1000 3000 TIME CLOCK The HN Series Auto Align time clock allows users to punch in and out with paper time cards Before your em...

Page 13: ...hed to the left the clock is ready for punching When the Set switch is pushed to the right 0 the clock is in the setup mode and you can begin setting up the menus Button Function Increase value Decrease value ENTER Confirm set value BACK Backspace the set value CLEAR Cancel the set value RESET Restart the time clock MODE Advance to the next menu ...

Page 14: ...ed by menu options The main menu options are numbered HN1 through HN5 Each menu has sub menus called codes displayed in a smaller size at the lower left on the clock display When a code is flashing you can make changes using the and buttons Once you select the desired option press the Enter button To scroll through codes without changing settings press the Enter button The Back button allows you t...

Page 15: ...ng your cloud account to manually enter your time and attendance data it s important that you match your uPunch cloud account settings with your uPunch time clock settings SUN R O L O C E T A D BLACK MON TUE WED THU FRI SAT ...

Page 16: ...lay set the last two digits of the current year using the and buttons Press Enter to confirm the setting Setting the Month and Date code 01 After confirming the year the code 01 appears on the display Set the month and date using the and buttons Press Enter to confirm the setting Setting the Hour and Minute code 02 After confirming the month and date the code 02 appears Set the hour HH and minute ...

Page 17: ... Standard time for display on the time clock and printing on the time card Use the and buttons to make your selection then press Enter to confirm the setting STANDARD MILITARY 1 00pm 13 00h 2 00pm 14 00h 3 00pm 15 00h 4 00pm 16 00h 5 00pm 17 00h 6 00pm 18 00h 7 00pm 19 00h 8 00pm 20 00h 9 00pm 21 00h 10 00pm 22 00h 11 00pm 23 00h 12 00am 24 00h ...

Page 18: ...n then press Enter to confirm the setting This may need to be set each year depending on your time zone Year Daylight Savings Time Starts 2018 March 11 2019 March 10 2020 March 8 2021 March 14 2022 March 13 Setting the Hour and Minute of the start of Daylight Savings Time code 05 When the code 05 appears set the hour and minute of the start of Daylight Savings Time HH MM to 2 00am Use the and butt...

Page 19: ...e setting This may need to be set each year depending on your time zone Year Daylight Savings Time Ends 2018 November 4 2019 November 3 2020 November 1 2021 November 7 2022 November 6 Setting the Hour and Minute of the end of Daylight Savings Time code 07 When the code 07 appears set the hour and minute of the end of Daylight Savings Time HH MM to 2 00am Use the and buttons to make your selection ...

Page 20: ...lock will punch in the row that correlates with the current date 2 Monthly Select 02 for the Monthly option then select the date on which the pay period will start 3 Weekly Select 03 for the Weekly option then select the day on which the pay period will start Enter 00 for Sunday 01 for Monday 02 for Tuesday 03 for Wednesday 04 for Thursday 05 for Friday or 06 for Saturday 4 Bi weekly Select 04 for...

Page 21: ...ded Setting Printing Position Adjustment Right Left 0 9 Code 03 This step is optional during initial set up This setting can be changed later if you find that the printing alignment is off If the alignment is incorrect you can adjust the position on the time card where the punches will print When the code 03 appears set the position right left where the punch will print Use the and buttons to make...

Page 22: ...tting alarms for beginning and end of a lunch break 1 When the code 01 appears use the and buttons to select the hour then press Enter to confirm the setting After the hour is set you will set the minute for the alarm 2 Use the and buttons to select the minute then press Enter to confirm the setting After the time is set you will set the days of the week for the alarm 3 Use the and buttons to scro...

Page 23: ...ll and internal alarm 02 External bell 03 Internal alarm 5 Use the and buttons to make your selection then press Enter to confirm the setting Repeat these steps for codes 02 12 if you wish to change the alarm for all 12 groups If you do not wish to set up all 12 alarms you can press the Mode button at any time to skip to the next menu Always make sure you press Enter to save the selection you have...

Page 24: ...ard in the proper column However if your employees work varying days and hours such as in a retail store they will need to manually press time clock buttons when punching in and out For more information see Punching Time Cards 1 Under the HN4 menu when the code 01 appears use the and buttons to select the hour for the first punch For 8 00am set the hour to 08 and then press Enter to confirm the se...

Page 25: ... Enter to confirm these settings Next you will select which column the time clock will punch The options are 01 Column 1 02 Column 2 03 Column 3 04 Column 4 05 Column 5 06 Column 6 5 Use the and buttons to make your selection For the first punch of the day select 01 and press Enter to confirm the setting Repeat these steps for the remaining codes To follow the example in this section you would set...

Page 26: ...when they punch out 15 minutes early or more in the afternoon So you will set the clock to change the punch color to red from 8 15am 11 30am because you want to make sure the punch color is black again before anyone punches out for lunch You will then set the clock to change the punch color to red from 1 30pm 4 45pm This will highlight any punches that take place between the lunch hour and 4 45pm ...

Page 27: ...ay press the Back button to disable Saturday Monday through Friday are still selected 4 Press Enter to confirm these settings Next you will select which color you wish to print at this time The options are 01 Red 02 Black 5 Use the and buttons to make your selection To switch the color to red select 01 and then press Enter to confirm the setting Repeat these steps for the remaining codes To follow...

Page 28: ...the 2nd day of the month and so on Example 2 If you have set up weekly pay periods and have selected Sunday as the first day of the pay period row 1 will show punches for Sunday row 2 will show punches for Monday and so on If you use weekly pay periods you may use the reverse side for the following pay period row 16 will reflect the first day of the next pay period Example 3 If you have set up biw...

Page 29: ...lly shifting columns on the HN Series Auto Align time clock 1 To punch in at the beginning of a shift press the IN button on the far left of the keypad and insert the time card The punch will print in the first column 2 The next time you punch out whether it is for a break lunch or at the end of the shift press the OUT button that corresponds with the second column Insert the time card and the pun...

Page 30: ...e clock will display the following error code ER 01 Wrong side of time card inserted ER 21 Battery needs to be charged ER 91 Print Head Motor Issue wrong position left and right ER 92 Card Feed Motor Issue wrong position up and down RESETTING THE HN SERIES AUTO ALIGN TIME CLOCK To simply restart the time clock press the Reset button To restore the default values move the Set switch to the 0 positi...

Page 31: ...ion use the handle to take out the cartridge Insert a new cartridge between the ribbon guide and the printer head Push the cartridge head until it clicks into place Turn the knob clockwise to fasten the ribbon NOTE We strongly recommend that you use genuine manufacturer time recorder ribbons Using non genuine or non compatible ribbons will void your warranty and may damage your printer REPLACING H...

Page 32: ...c legal rights and particular end users may also have other rights which may vary from jurisdiction to jurisdiction WWTech will also provide one year of free customer and technical support via telephone and email C DISCLAIMER OF ALL OTHER WARRANTIES NO OTHER WARRANTIES EXPRESSED OR IMPLIED ARE GIVEN AND WWTECH EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES INCLUDING AND WITHOUT LIMITATION THE IMPLIED WA...

Page 33: ...imitation of incidental or consequential damages so the above limitation or exclusion may not apply to particular end users E May Void the Warranty This Limited Warranty shall be null and void in the following circumstances 1 Modification or repair by the end user or any non authorized WWTech service provider or 2 Improper use or installation or damage by accident or neglect by the end user or any...

Page 34: ...ing carton or equivalent Damage in transit is end user s responsibility and may be cause to void the warranty claim G Transportation Costs WWTech will pay surface freight to return products covered by the 30 day Limited Warranty However if WWTech determines in the exercise of its reasonable but sole discretion that the product or part returned for warranty service is not defective or does not othe...

Page 35: ...uld be followed including the following 1 Read all instructions before operating 2 This time clock must be properly installed and located in accordance with these instructions before used 3 Do not use outdoors uPUNCH SAFETY INFORMATION IMPORTANT SAFEGUARDS FOR SAFE OPERATION USE SAVE THESE INSTRUCTIONS CAUTION WARNING DANGEROUS VOLTAGE DO NOT CONNECT DAMAGED SUPPLY CORD 10 ...

Page 36: ...ter or any liquid 5 Do not place objects into the time clock 6 For best operation plug the time clock into its own electrical outlet 7 Do not operate the time clock with a damaged cord or plug 8 If an extension cord is used the marked electrical rating of the extension cord should be at least as great as the electrical rating of the time clock 9 Plug the time clock into a surge protector or uninte...

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Page 38: ... 30pm Pacific Call 800 518 8925 Text 760 701 5102 Email support trackmypunch com Visit support trackmypunch com Designed Developed and Supported by Workwell Technologies Inc Workwell Technologies Inc All rights reserved 2777 Loker Avenue Suite A Carlsbad CA 92010 workwelltech com Rev 06 2018 ...

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