TSC TTP-244CE series User Manual Download

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USER

’S

MANUAL

TTP-245C / TTP-343C / TTP-244CE

THERMAL TRANSFER / DIRECT THERMAL
BAR CODE PRINTER

Summary of Contents for TTP-244CE series

Page 1: ...USER S MANUAL TTP 245C TTP 343C TTP 244CE THERMAL TRANSFER DIRECT THERMAL BAR CODE PRINTER ...

Page 2: ... 15 3 4 4 Loading Media in Cutter Mode Option 17 3 5 Diagnostic Tool 18 3 5 1 Start the Diagnostic Tool 18 3 5 2 Printer Function Calibrate sensor Ethernet setup RTC setup 19 3 6 Setting Ethernet by Diagnostic Utility 20 3 6 1 Using USB interface to setup Ethernet interface 20 3 6 2 Using RS 232 interface to setup Ethernet interface 21 3 6 3 Using Ethernet interface to setup Ethernet interface 22 ...

Page 3: ...edia Sensor and Calibrate the Black Mark Sensor 31 4 3 5 Set Gap Sensor as Media Sensor and Calibrate the Gap Sensor 31 4 3 6 Skip AUTO BAS 31 5 Troubleshooting 33 5 1 LED Status 33 5 2 Print Quality 34 6 Maintenance 35 Revise History 37 ...

Page 4: ...es not represent a commitment on the part of TSC Auto ID Technology Co Ltd No part of this manual may be reproduced or transmitted in any form by any means for any purpose other than the purchaser s personal use without the expressed written permission of TSC Auto ID Technology Co Ltd ...

Page 5: ... CISPR 22 3rd Edition 1997 Class B ANSI C63 4 2003 Canadian ICES 003 TÜ V Safety EN60950 2000 Wichtige Sicherheits Hinweise 1 Bitte lesen Sie diese Hinweis sorgfältig durch 2 Heben Sie diese Anleitung fűr den späteren Gebrauch auf 3 Vor jedem Reinigen ist das Gerät vom Stromentz zu trennen Verwenden Sie keine Flüssig oder Aerosolreiniger Am besten eignet sich ein angefeuchtetes Tuch zur Reinigung ...

Page 6: ... motor overheat Printer will stop printing automatically about 10 15 minutes until motor is cooling down Please don t turn off power when printer pauses or the data transferred to printer buffer will be lost The maximum printing ratio per dot line is 15 for this printer To print the full web black line the maximum black line height is limited to 40 dots which is 5mm for 203 DPI resolution printer ...

Page 7: ... retain the packaging materials in case you need to reship the printer Unpacking the printer the following items are included in the carton One printer unit One Windows labeling software Windows driver CD disk One quick installation guide One power cord One auto switching power supply One USB interface cable If any parts are missing please contact the Customer Service Department of your purchased ...

Page 8: ...spec SD card capacity Approved SD card manufacturer V1 0 V1 1 128 MB SanDisk Transcend V1 0 V1 1 256 MB SanDisk Transcend Panasonic V1 0 V1 1 512 MB SanDisk Transcend Panasonic V1 0 V1 1 1 GB SanDisk Transcend Panasonic V2 0 SDHC CLASS 4 4 GB V2 0 SDHC CLASS 6 4 GB SanDisk Transcend Panasonic V1 0 V1 1 microSD 128 MB Transcend Panasonic V1 0 V1 1 microSD 256 MB Transcend Panasonic 1 2 6 3 4 5 ...

Page 9: ... Panasonic V1 0 V1 1 miniSD 256 MB Transcend Panasonic V1 0 V1 1 miniSD 512 MB Transcend Panasonic V1 0 V1 1 miniSD 1 GB Transcend Panasonic V2 0 SDHC CLASS 4 miniSD 4 GB Transcend V2 0 SDHC CLASS 6 miniSD 4 GB The DOS FAT file system is supported for the SD card Folders files stored in the SD card should be in the 8 3 filename format The miniSD microSD card to SD card slot adapter is required ...

Page 10: ...n rewind gear 3 Gap sensor receiver 4 Media holder 5 Media holder lock switch 6 Gap sensor transmitter 7 Printhead 8 Ribbon supply hub 9 Top cover support 10 Media guide adjustment knob 11 Black mark sensor 12 Platen roller 9 11 10 5 4 3 8 7 1 2 12 6 ...

Page 11: ...5 2 2 3 Rear View 1 Ethernet interface 2 USB interface 3 Centronics interface 4 RS 232C interface 5 Power jack socket 6 Power switch 7 Fan fold paper entrance chute 1 3 5 4 2 6 7 ...

Page 12: ...ovided USB cable 4 Plug the power cord into the AC power cord socket at the rear of the printer and then plug the power cord into a properly grounded power outlet Note Please switch OFF printer power switch prior to plug in the power cord to printer power jack Power Supply Plug Power Switch USB interface RS 232C interface Centronics interface Ethernet RJ 45 interface ...

Page 13: ...of the printer then lift the top cover to the maximum open angle 2 A top cover support at the rear of the printer will engage with lower inner cover to hold the printer top cover open 3 Hold the top cover and press the top cover support to disengage the top cover support with lower inner cover Gently close the top cover ...

Page 14: ...ccess cover can be opened while opens the top cover Ribbon access cover can be closed while top cover is open or close 2 In peeler and cutter mode please open the top cover then the ribbon access cover can be opened or closed 3 Insert the ribbon right side onto the supply hub Align the notches on the left side and mount onto the spokes 4 Insert the paper core right side onto the rewind hub Align t...

Page 15: ... onto the ribbon rewind paper core 6 Turn the ribbon rewind gear until the ribbon plastic leader is thoroughly wound and the black section of the ribbon covers the print head Close the ribbon access cover and the top cover ...

Page 16: ...10 Loading Path for Ribbon ...

Page 17: ... hold open the media holders 3 Place the roll between the holders and close them onto the core 4 Press down the media holder lock switch to hold the label roll firmly 5 Place the paper printing side face up through the media sensor and place the label leading edge onto the platen roller Move the media guides to fit the label width by turning the guide adjuster knob Disengage the top cover support ...

Page 18: ...selected sensor Start the Diagnostic tool Select the Printer Configuration tab Click the Calibrate Sensor button Please refer to the diagnostic utility quick start guide for more information Note Please calibrate the gap black mark sensor when changing media Loading path for roll labels ...

Page 19: ...ll it on the external paper roll mount 3 Open the printer s top cover and separate the media holders to fit the media width 4 Press down the media holder lock switch to fix the media holder 5 Feeds the media through the rear external label entrance chute And place the paper printing side face up through the media sensor and place the label leading edge onto the platen roller ...

Page 20: ...over gently 8 Use Diagnostic Tool to set the media sensor type and calibrate the selected sensor Start the Diagnostic tool Select the Printer Configuration tab Click the Calibrate Sensor button Please refer to the diagnostic utility quick start guide for more information Note Please calibrate the gap black mark sensor when changing media ...

Page 21: ...gnostic Tool to set the media sensor type and calibrate the selected sensor Start the Diagnostic tool Select the Printer Configuration tab Click the Calibrate Sensor button Please refer to the diagnostic utility quick start guide for more information 5 Open the peel off panel by pulling it out 6 Lead the media through the backing paper opening beneath the peel off roller 7 Push the peel off panel ...

Page 22: ...ose the top cover gently 9 Peeling will automatically start Press the FEED button to test Note Please calibrate the gap black mark sensor when changing media This peel off module is supported for the thermal plain label only Backing paper Liner ...

Page 23: ... adjuster knob 4 Disengage the top cover support and close the top cover gently 5 Use Diagnostic Tool to set the media sensor type and calibrate the selected sensor Start the Diagnostic tool Select the Printer Configuration tab Click the Calibrate Sensor button Please refer to the diagnostic utility quick start guide for more information Note Please calibrate the gap black mark sensor when changin...

Page 24: ... this convenient tool you can explore the printer status and settings and troubleshoot the printer Note This utility works with printer firmware V6 00 and later versions 3 5 1 Start the Diagnostic Tool 1 Double click on the Diagnostic tool icon to start the software 2 There are four features Printer Configuration File Manager Bitmap Font Manager Command Tool included in the Diagnostic utility Feat...

Page 25: ... the IP address subnet mask gateway for the on board Ethernet Please refer to next section RTC Time Synchronize printer Real Time Clock with PC Print Test Page Print a test page Reset Printer Reboot printer Factory Default Initialize the printer and restore the settings to factory default Dump Text To activate the printer dump mode Ignore AUTO BAS Ignore the downloaded AUTO BAS program Configurati...

Page 26: ...1 Connect the USB cable between the computer and the printer 2 Turn on the printer power 3 Start the Diagnostic Utility by double clicking on the icon Note This utility works with printer firmware V6 00 and later versions 4 The Diagnostic Utility default interface setting is USB interface If USB interface is connected with printer no other settings need to be changed in the interface field 5 Click...

Page 27: ... the icon Note This utility works with printer firmware V6 00 and later versions 4 Select COM as interface then click on the Setup button to setup the serial port baud rate parity check data bits stop bit and flow control parameters 5 Click on the Ethernet Setup button from printer function of Printer Configuration tab to setup the IP address subnet mask and the gateway for the on board Ethernet ...

Page 28: ...setup the IP address subnet mask and gateway for the on board Ethernet 5 Click the Discover Device button to explore the printers that exist on the network 6 Select the printer in the left side of listed printers the correspondent IP address will be shown in the right side IP address Printer Name field 7 Click Change IP Address to configure the IP address obtained by DHCP or static The default IP ...

Page 29: ...he Ethernet interface setup and go back to Diagnostic Tool main screen Factory Default button This function will reset the IP subnet mask gateway parameters obtained by DHCP and reset the printer name Web setup button Except to use the Diagnostic Utility to setup the printer you can also explore and configure the printer settings and status or update the firmware with the IE or Firefox web browser...

Page 30: ...fication SD card spec SD card capacity Approved SD card manufacturer V1 0 V1 1 128 MB SanDisk Transcend V1 0 V1 1 256 MB SanDisk Transcend Panasonic V1 0 V1 1 512 MB SanDisk Transcend Panasonic V1 0 V1 1 1 GB SanDisk Transcend Panasonic V2 0 SDHC CLASS 4 4 GB V2 0 SDHC CLASS 6 4 GB SanDisk Transcend Panasonic V1 0 V1 1 microSD 128 MB Transcend Panasonic ...

Page 31: ...miniSD 128 MB Transcend Panasonic V1 0 V1 1 miniSD 256 MB Transcend Panasonic V1 0 V1 1 miniSD 512 MB Transcend Panasonic V1 0 V1 1 miniSD 1 GB Transcend Panasonic V2 0 SDHC CLASS 4 miniSD 4 GB Transcend V2 0 SDHC CLASS 6 miniSD 4 GB The DOS FAT file system is supported for the SD card Folders files stored in the SD card should be in the 8 3 filename format The miniSD microSD card to SD card slot ...

Page 32: ...Solid This illuminates printer head open cutter error Red Flash This illuminates a printing error such as head open paper empty paper jam ribbon empty or memory error etc 4 2 Regular button function 1 Feed labels When the printer is ready press the button to feed one label to the beginning of next label 2 Pause the printing job When the printer is printing press the button to pause a print job Whe...

Page 33: ...Black Mark Sensor Calibration Gap black mark sensor sensitivity should be calibrated at the following conditions 1 A brand new printer 2 Change label stock 3 Printer initialization Please follow the steps below to calibrate the ribbon and gap black mark sensor 1 Turn off the power switch 2 Hold on the button then turn on the power switch 3 Release the button when LED becomes red and blinking Any r...

Page 34: ...he button then turn on the power switch 3 Release the button when LED becomes amber and blinking Any amber will do during the 5 blinks The LED color will be changed as following order Amber red 5 blinks amber 5 blinks green 5 blinks green amber 5 blinks red amber 5 blinks solid green 4 It calibrates the sensor and measures the label length and prints internal settings then enter the dump mode Note...

Page 35: ...rd firmware checksum Serial port setting Code page Country code Print speed Print darkness Label size width height Gap size vertical gap offset Sensor sensitivity File management information Dump mode Printer will enter dump mode after printing printer configuration In the dump mode all characters will be printed in 2 columns as following The left side characters are received from your system and ...

Page 36: ...rocedures 1 Turn off the power switch 2 Hold on the button then turn on the power switch 3 Release the button when LED turns green after 5 amber blinks Any green will do during the 5 blinks The LED color will be changed as following Amber red 5 blinks amber 5 blinks green 5 blinks green amber 5 blinks red amber 5 blinks solid green Printer configuration will be restore to defaults as below after i...

Page 37: ... 5 green blinks Any green amber will do during the 5 blinks The LED color will be changed as following Amber red 5 blinks amber 5 blinks green 5 blinks green amber 5 blinks red amber 5 blinks solid green 4 3 5 Set Gap Sensor as Media Sensor and Calibrate the Gap Sensor Please follow the steps as below 1 Turn off the power switch 2 Hold on the button then turn on the power switch 3 Release the butt...

Page 38: ...se follow the procedures below to skip an AUTO BAS program 1 Turn off printer power 2 Press the FEED button and then turn on power 3 Release the FEED button when LED becomes solid green The LED color will be changed as following Amber red 5 blinks amber 5 blinks green 5 blinks green amber 5 blinks red amber 5 blinks solid green 4 Printer will be interrupted to run the AUTO BAS program ...

Page 39: ... connections from the power cord to the power supply and from the power supply to the printer power jack if they are connected securely Solid Green ON The printer is ready to use No action necessary Green with blinking Pause The printer is paused Press the FEED button to resume for printing Red with blinking Error The out of label or ribbon or the printer setting is not correct 1 Out of label or r...

Page 40: ...may go wrong Please do the initialization and gap black mark calibration Paper Jam Gap black mark sensor sensitivity is not set properly sensor sensitivity is not enough Calibrate the gap black mark sensor Make sure label size is set properly Set label size exactly as installed paper in the labeling software or program Labels may be stuck inside the printer mechanism near the sensor area Remove th...

Page 41: ... one minute 3 Use a cotton swab and 100 ethanol to clean the print head surface Clean the print head when changing a new label roll Platen Roller 1 Turn the power off 2 Rotate the platen roller and wipe it thoroughly with 100 ethanol and a cotton swab or lint free cloth Clean the platen roller when changing a new label roll Tear Bar Peel Bar Use the lint free cloth with 100 ethanol to wipe it As n...

Page 42: ...printer motor overheat Printer will stop printing automatically about 10 15 minutes until motor is cooling down Please don t turn off power when printer pauses or the data transferred to printer buffer will be lost The maximum printing ratio per dot line is 15 for this printer To print the full web black line the maximum black line height is limited to 40 dots which is 5mm for 203 DPI resolution p...

Page 43: ...2009 2 4 Revise section 3 4 4 Loading media in cutter mode Option Camille 2009 3 11 Revise sections 2 2 1 3 6 Recommended SD card specification Camille 2009 6 19 Revise section 1 2 Camille 2009 10 13 Revise section 3 5 Add section 3 6 Camille 2010 9 1 Revise section 3 4 3 Loading media in peel off mode Camille 2010 11 23 Revise section 1 2 and 3 1 Camille 2011 1 25 Modify TSC address Camille ...

Page 44: ...1st Rd Wujie Township New Taipei City 23141 Taiwan R O C Yilan County 26841 Taiwan R O C TEL 886 2 2218 6789 TEL 886 3 990 6677 FAX 886 2 2218 5678 FAX 886 3 990 5577 Web site www tscprinters com E mail printer_sales tscprinters com tech_support tscprinters com TSC Auto ID Technology Co Ltd ...

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