THOMSON THG571 User Manual Download | Manualshive

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User manual

SATELLITE

TELECOM

CABLE

TERRESTRIAL

THG571 - Voice Over IP Cable Modem

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Summary of Contents for THG571

Page 1: ...User manual SATELLITE TELECOM CABLE TERRESTRIAL THG571 Voice Over IP Cable Modem ...

Page 2: ...contain parts that are necessary in order for the system to work properly but which can become a health and environmental hazard if they are not handled or disposed of in the proper way Consequently please do not throw out your inoperative appliance with the household waste If you are the owner of the appliance you must deposit it at the appropriate local collection point or leave it with the vend...

Page 3: ... a line cord meeting IEC227 H03 VV F or IEC227 H03 VVH2 F having conductors with a cross sectional area not less than 75mm 2 Operating Information Operating Temperature 0 to 40 C 32 to 104 F Storage Temperature 20 to 70 C 4 to 158 F If you purchased this product at a retail outlet please read the following Product Registration Please fill out the product registration card that came with this produ...

Page 4: ... THE MODEM NEEDS TO DO ITS JOB 7 CONTACT YOUR LOCAL CABLE COMPANY 8 CONNECTING THE CABLE MODEM 9 CONNECTING THE CABLE MODEM TO A SINGLE COMPUTER 9 ATTACHING THE CABLE TV WIRE TO THE CABLE MODEM 9 IMPORTANT CONNECTION INFORMATION 10 ETHERNET CONNECTION TO ONE COMPUTER 10 CONNECTING MORE THAN ONE COMPUTER TO THE CABLE MODEM 11 TELEPHONE OR FAX CONNECTION 12 ACTIVATING THE CABLE MODEM 13 ACTIVATING T...

Page 5: ...nts Table of Contents Table of Contents Table of Contents v FREQUENTLY ASKED QUESTIONS 18 GENERAL TROUBLESHOOTING 19 FCC DECLARATION OF CONFORMITY AND INDUSTRY CANADA INFORMATION 20 SERVICE INFORMATION 20 GLOSSARY 21 ...

Page 6: ...r handset answering phone etc of up to 500 feet AWG 26 0 4mm Support simultaneous voice and data communications Two simultaneous voice conversations in the different FXS ports with different CODEC PCM A law PCM µ law G 723 1 G 729 G 729a G 729e G 728 G 726 iLBC and BV16 Echo Cancellation Voice Active Detection VAD DTMF detection and generation Comfort Noise Generation CNG Support V 90 fax and mode...

Page 7: ...after the diagnostics page is displayed Computer Requirements Personal computer with the following minimum system requirements note that the minimum requirements may vary by Cable Company IBM PC COMPATIBLE MACINTOSH CPU Pentium preferred PowerPC or higher System RAM 16MB 32MB preferred 24MB 32MB preferred Operating System Windows 2000 XP VISTA Mac OS 7 6 1 or higher Available Disk Space 125MB 50MB...

Page 8: ...D be ON 1 sec and OFF 1 sec TFTP status LED SHOULD be ON 0 25 sec and OFF 0 25 sec ON ON ON ON X X X Operational NACO ON ON FLASH FLASH OFF X X X Operational NACO OFF Channel Bonding Operation FLASH FLASH FLASH FLASH FLASH X X Wait registration with all DS and all US Lights Flash sequentially from the right to left right to left right to left right to left Minimum duration 3 seconds X X X X OFF X ...

Page 9: ...X X X Installation D3 0 DS US Partial service ON ON ON ON X X X No US DS Channel Bonding but Registered with D30 mode MTA initialization ON ON ON ON X FLASH OFF MTA DHCP ON ON ON ON X OFF FLASH MTA SNMP TFTP ON ON ON ON X FLASH FLASH RSIP for NCS Register for SIP CPE Operation ON X X X OFF ON FLASH X X OFF No Ethernet carrier present ON Ethernet carrier present not traffic FLASH Ethernet TX RX tra...

Page 10: ... Setup 5 Rear Panel TEL 1 and TEL 2 RJ 11 Phone set connector GIGA ETHERNET Ethernet 10 100 1000BaseT RJ 45 connector Reset Reboot CM CABLE F Connector 12VDC AC power socket On off switch Switch to power on off this cable modem ...

Page 11: ... 3 5 mm length 10 mm There are 2 slots on the underside of the CABLE MODEM that can be used for wall mounting Note When wall mounting the unit ensure that it is within reach of the power outlet To do this 1 For THE CABLE MODEM ensure that the wall you use is smooth flat dry and sturdy and use the 2 screws holes 2 The unit can be to use solid concrete wall and or hard wood wall ...

Page 12: ... company uses to transport video signals What the Modem Needs to Do Its Job The Right Cable Company Make sure your local cable company provides data services that use cable industry standard DOCSIS Euro DOCSIS technology compatible with your cable modem The Internet Service Provider ISP Your cable company provides you access to an Internet Service Provider ISP The ISP is your gateway to the Intern...

Page 13: ...vice Note It is important to supply power to the modem at all times Keeping your modem plugged in will keep it connected to the Internet This means that it will always be ready when you are Important Information Your cable company should always be consulted before installing a new cable outlet Do not attempt any rewiring without contacting your cable company first Please verify the following on th...

Page 14: ...connect your cable modem for the best possible connection Attaching the Cable TV wire to the Cable Modem 1 Locate the Cable TV wire You may find it one of three ways A Connected directly to a TV a Cable TV converter box or VCR The line will be connected to the jack which should be labeled either IN CABLE IN CATV CATV IN etc B Connected to a wall mounted cable outlet C Coming out from under a baseb...

Page 15: ...y into the power AC jack on the cable modem and the two prong plug into the AC outlet Note Use only the power supply that accompanied this unit Using other adapters may damage the unit 3 Connect one end of the Ethernet cable straight wired see below to the Ethernet port on the back of your computer and the other end to the ETHERNET port on the cable modem s back panel Make sure that the Ethernet c...

Page 16: ... to the hub 10 100 1000BaseT Hub or Switch Straight through or standard category 5 Ethernet cable one for each computer to be connected If you have a hub with an uplink port a straight through cable can be used in combination with that port in lieu of the crossover cable An uplink port has a small switch on it to change the polarity of the connection It can accept either a crossover or a straight ...

Page 17: ... directly from the phone fax machine answering machine caller ID box etc to one of the LINE jacks on the EMTA 2 If there is a phone line in your home which is NOT connected to another telephone service provider connect a standard phone line cord from a jack on this line to one of the LINE jacks of the EMTA Connect a standard phone line cord directly from the phone fax machine answering machine cal...

Page 18: ...ected to the power it goes through several steps before it can be used Each of these steps is represented by a different pattern of flashing lights on the front of the modem Note All indicators flash once prior to the initialization sequence If all of the lights are flashing sequentially it means the EMTA is automatically updating its system software Please wait for the lights to stop flashing You...

Page 19: ...c Status Web Page Group Basic Status Web Page Group Basic Status Web Page Group Basic Status Web Page Group Basic LAN The screen will be shown as below This page displays the RF parameters the status of the EMTA and the interface parameters ...

Page 20: ...e offers the hardware info for this device containing the system information MTA serial number firmware name and build time and so on Event Log This page records the event log for DOCSIS and PacketCable You can clear the logs by pressing the Clear Log button ...

Page 21: ...Chapter 1 Connections and Setup 16 CM State You can find the EMTA state on this page ...

Page 22: ...7 Initial Scan To speed up the modem s first time startup enter known downstream frequency and or upstream channel ID information here Then click Apply button to start scanning the cable network beginning with the values supplied here ...

Page 23: ...r local cable company provides your internet service offering a wide range of services including email chat and news and information services and a connection to the World Wide Web Q Can I watch TV and surf the Internet at the same time A Absolutely Q Can I run more than one computer on the modem A Yes a single cable modem can support up to 32 computers using Ethernet connectivity Q What do you me...

Page 24: ...s be sure to verify that your computer has a properly installed Ethernet card and the driver software to support it Check to see that you are using the right type of Ethernet cable The modem won t register a cable connection Online light not on continuously If the modem is in Initialization Mode the ONLINE lights will be flashing Call your Cable Company if it has not completed this 5 step process ...

Page 25: ...cur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try and correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect this equipment...

Page 26: ...r 100BaseT or 1000BaseT LAN cable F Connector A type of coaxial connector labeled CABLE IN on the rear of the cable modem that connects the modem to the cable system HTTP HyperText Transfer Protocol Invisible to the user HTTP is used by servers and clients to communicate and display information on a client browser Hub A device used to connect multiple computers to the cable modem IP Address A uniq...

Page 27: ...MS6 1201500SSH Australian plug AMS6 1201500SBH United kingdom plug AMS6 1201500SKH Korea plug AMS6 1201500SCH China plug AMS6 1201500SXH Brazil plug AMS6 1201500SRH Russia plug AMS6 1201500SAH Argentina plug AMS6 1201500SVH European Singapore plug AMS6 1201500SHH Thailand plug Please do not send any products to the Indianapolis address listed in this manual or on the carton This will only add dela...

Page 28: ...otos and features subject to change without notice Illustration of product finish may vary from actual color For more information Technicolor 1 rue Jeanned Arc 92443 Issy les Moulineaux France Tel 33 0 1 41 86 50 00 Fax 33 0 1 41 86 56 59 www thomson broadband com ...

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