TeraBee People Counting L Installation Manual Download | Manualshive

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Terabee People Counting L

Installation Guide

v1.0

Technical support:

[email protected]

Sales and commercial support:

[email protected]

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Summary of Contents for People Counting L

Page 1: ...Terabee People Counting L Installation Guide v1 0 Technical support support terabee com Sales and commercial support terabee sales terabee com...

Page 2: ...ccurate count for all your people counting use cases We hope you will enjoy using our People Counting L as much as we have enjoyed designing it If you have any questions or remarks regarding the produ...

Page 3: ...3 Set up using a Computer 13 3 2 4 Next step after setting up your device 15 4 Additional Information 16 4 1 Installation Height and Wall Clearance 16 4 2 Manually entering points in the In Area field...

Page 4: ...Counter device x1 People Counter ID card x1 Mounting plate x1 Concrete screws and wall plug x3 Plaster screws and wall plug x3 Copyright Terabee 2020 Terabee 90 Rue Henri Fabre 01630 St Genis Pouilly...

Page 5: ...in accordance with the monitoring area coverage Power over Ethernet PoE is available at the point of installation For more information please check our Necessary Prerequisites and Guidelines for Succe...

Page 6: ...ews and wall plug x3 For false ceiling plaster screws and wall plug x3 Not included Drilling machine Drill bit size 6 mm for concrete ceiling Drill bit size 8 mm for false ceiling Plaster Mallet or Ha...

Page 7: ...if the device is installed on the opposite side from the direction of the door swing Follow these guidelines to install your People Counting L 1 Measure the ceiling height in order to estimate the req...

Page 8: ...th the openings on the back of the device 8 Turn the product to the right until you hear a click 9 Connect a RJ45 cat6 or above with PoE IEEE 802 3af and proceed to the configuration Note If your IT n...

Page 9: ...ed Smartphone or Computer 3 2 2 Set up using a Smartphone With your smartphone connect to the device via the Terabee People Counting Setup App Make sure both the device and your smartphone are connect...

Page 10: ...ing on the Add device button Flash the QR code located on the People Counter ID card or enter the URL manually The URL should be in the following format http terabee device_id local Enter the followin...

Page 11: ...have to set The camera height and exclusion height in meters The reset hour at which the device will reset the daily count advised to be when the area is normally empty Once you have entered all the...

Page 12: ...will access a list where all the devices are recorded A green tick indicates that the configuration process has been correctly achieved Copyright Terabee 2020 Terabee 90 Rue Henri Fabre 01630 St Geni...

Page 13: ...People Counter ID card or enter the web address manually you will access the Web GUI configuration tool The URL should be in the following format http terabee device_id local 2 Once on the login page...

Page 14: ...llation height in millimeters at which the device is installed from 2400 to 3200 mm 6 Exclusion height Height in millimeters below which there will be no detections starting from the ground 7 Reset ho...

Page 15: ...e If you do not receive the IoT Platform Guide please contact your commercial representative or our support team at support terabee com We highly recommend writing the information related to your devi...

Page 16: ...and the minimum and maximum installation height Installation Height m Door or corridor width m Min Clearance from wall m 2 40 Minimum installation Height 1 50 0 3 2 50 1 55 0 3 2 60 1 60 0 4 2 70 1 7...

Page 17: ...Ports Outbound 53 DNS 80 443 HTTP 1883 8883 MQTT Inbound None Domains to whitelist terabee com 4 3 3 Data traffic Current estimate is roughly 20 MiB daily 15 MiB down and 5 MiB up Copyright Terabee 20...

Page 18: ...or Status Power Off Device is not powered Green Device is powered Status Off Device is starting or is off Red Counting software could not start or stopped unexpectedly Yellow Counting software startin...

Page 19: ...ice using the mobile application or a computer 2 Check that the parameters are ok 3 Click on submit button to restart the device If this sequence does not work contact our support team at support tera...

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