TeleCorder TCwL-B4 User Manual Download

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Tele

Corder

TCwL-B4

Voice Logging

Recorder

Tele

Corder

Four Channels — Internal Hard Drive stores the most recent 11,000

Conversation Hours — Access recordings via USB & LAN

User Manual

Version 2.43, Revision 4, USA

Summary of Contents for TCwL-B4

Page 1: ...leCorder TCwL B4 Voice Logging Recorder TeleCorder Four Channels Internal Hard Drive stores the most recent 11 000 Conversation Hours Access recordings via USB LAN User Manual Version 2 43 Revision 4 USA ...

Page 2: ...vated Recording 8 3 6 3 Turn Off Delay Time VAR Space Time 8 3 6 4 VAR Timeout 8 3 6 5 Save or Delete Recordings Less Than 8 Seconds 9 3 6 6 Hardware Information 9 3 6 7 Date Time Setting and Calibrating Time Keeping Accuracy 9 3 6 8 Audio Recording Mode Quality of Recordings 10 3 6 9 Limitation for List Displaying 10 3 6 10 Caller ID Detection Settings 10 3 6 11 About TeleCorder PC Software 10 3 ...

Page 3: ... Recordings 19 5 1 20 Caller ID Detection Settings 19 5 1 21 About TeleCorder PC Software 19 5 1 22 Quit or Exit the Hardware Info Settings Window 19 5 1 23 Lock Unlock with Password 19 5 1 24 Modify Password 19 5 1 25 USB Password 19 5 1 26 Play Recordings from the List and Copy to PC 20 5 1 27 Monitoring Port Activity and Listening over LAN 21 6 Guarantee Liability 22 7 Specifications 22 8 Conta...

Page 4: ...Mbps 9 Port Monitoring and Listening via LAN 9 After the recorder is installed it is always monitoring inputs and recording when activity is present The software does not have to be open on a PC for it to function as a recorder The PC software is only used for setup playback of recorded conversations searching calls and copying recordings to the PC The TCwL B4 recorder does not rely on the PC for ...

Page 5: ...nes two way radios amplified microphones telephone handset or headset audio analog or digital phones using direct connection to earpiece audio or optional TSA 3LM or TSA SLM adapters etc 2 1 1 Connecting Audio Sources to the Four Channel TeleCorder Model TCwL B4 Each modular phone jack on the back of the TeleCorder TCwL B4 has connections for two phone lines or other audio sources When looking at ...

Page 6: ...s needed The TeleCorder connects in parallel to your audio sources 2 2 Power Connection Plug the supplied 5 volt power supply photo at right into a standard 110v AC outlet and connect its output cable to the Power 5vDC jack on the back of the TeleCorder A blue LED on the front of the recorder will indicate that power is connected It can take up to 30 seconds to boot up There are LEDs on the front ...

Page 7: ...efer to manual Section 3 below for detailed information 3 Setup via USB Connection to PC 3 1 Open Software and run the TeleCorder icon on your PC desktop or from the programs list if the icon is not on your desktop See manual Section 5 1 2 for screen image when connected to the recorder via USB 3 2 Recording Process When connected to standard telephone lines the TeleCorder will automatically recor...

Page 8: ...called turn off delay Phone Line Recording Voice Activated Recording VAR Requirement to Start Phone Line DC voltage lower than the threshold 20v DC Audio level on input is loud enough or louder than preset threshold required to start recording Requirement to Stop Phone Line DC voltage higher than the threshold 20v DC Audio level is lower than preset level required to continue recording for the sel...

Page 9: ...levels and or higher background noise levels for recording from a noisy phone line when voltage sensing cannot be used due to non standard voltages or with normal speaker audio from a radio L3 Low Sensitivity suitable for very high audio levels and high background noise levels Recording may stop if audio levels are too weak phone recording with non standard and very noisy DC voltages or extra loud...

Page 10: ...be calibrated for higher accuracy using the Reflash Utility V1 55 that was installed onto your PC see Section 2 5 and 4 1 of this manual Changes to the RTC calibration numbers should be done carefully after observing if the clock is gaining or losing time over many days Changing the calibration numbers after monitoring accuracy for a period less than a minimum of one or two days will not produce a...

Page 11: ...ring you must turn this feature on Otherwise if erroneous caller numbers are sometimes received you should turn this feature off Pre Ring FSK Detection If the local caller ID mode is FSK and sent before the ring you must turn this feature on Otherwise if erroneous caller numbers are sometimes received you should turn this feature off Forced FSK Between Rings If your caller ID signaling is FSK and ...

Page 12: ...twork switch or to the LAN port on the back of your PC and then to the LAN port on the TCwL B4 Check to see that the cable connection indicator RED LED and activity GREEN LED are lit on the back of the unit Then proceed to run the Reflash Utility to find the recorder on the LAN With the recorder connected to your network LAN or Ethernet port on a PC open the TC Reflash Utility that was installed o...

Page 13: ...ver the LAN make your setting changes select the Reset by IP button then select the Change Device Settings As Wanted button Close the SW and reopen to verify changes 4 1 1 Reflash Utility Application Notes Version 1 55 TCwL B4 can be connected via USB or LAN The utility will check for recorders from USB at boot stage automatically first If no USB is detected you can force it to search for the reco...

Page 14: ...ng you can click the Change Device Settings As Wanted button to save the new settings into the device NOTE Be aware that the new settings will take effect after the device restart power off and on The new settings will be saved in files named TCwLSettingsDefault ept and TCwLSettingsUser ept The files are saved to your PC You may load these settings back into the logger as necessary It is very impo...

Page 15: ...der operation 5 1 1 Connection Connect the TeleCorder to the USB port in your PC using the provided USB cable The PC used for managing playing must be equipped with an available USB port sound card as well as speakers and use Windows operating system Win 2000 XP Vista Win 7 If the recorder is connected to your network LAN you can use supplied software and the LAN connection to access the recorder ...

Page 16: ...hannel number 5 Un answered List provides a list of calls on phone lines that were not answered Note Unanswered Listing is not supported with TCwL B4 6 Quit exits the re order window 5 1 5 Find You can search the records using a specific port channel number caller number dialed number and or within a date and time range that you input In the dialogue box you can enter search conditions such as dat...

Page 17: ...he following functions z All Copy all of the records listed in the form including both the ones displayed and the ones not displayed This button would be used to copy all recordings retrieved by a search z Last Month The software will search again from all of the records in the TeleCorder within the 1st and 31st of last month then perform a batch job to generate the wave files This function is spe...

Page 18: ... when converting single files or batches of files to wave files It provides a medium amount of boost for weak audio DEEPER DAVA Mode may have more noise This setting provides a higher level of boost to weak audio but may also increase weak background noise levels 5 1 8 Print and Save the List of Records The displayed list on the screen can be printed or saved into a txt file No matter how the call...

Page 19: ...program and try again You may also need to unplug and re connect the TeleCorder power to successfully change the TeleCorder operating parameters 5 1 15 VAR Turn Off Delay If any channels have VAR selected for recording start stop select one of the turn off delay options VAR Turn Off Delay 4 12 32 or 100 seconds This setting will help to prevent recordings from ending during quiet periods Click the...

Page 20: ...indow 5 1 23 Lock Unlock This button provides access to security settings for the recorder Lock After the recorder is locked it will ask the user to input a password each time a user tries to access the recorder A password must be entered to use this function Unlock To unlock the recorder so that a password is not needed the password must be entered 5 1 24 Modify Password The recorder comes with a...

Page 21: ...The functions of these buttons are aVa1 aVa2 The aVa buttons or digital audio volume adjustments are used to equalize unbalanced audio While it will attempt to balance a call when there is difference in audio levels it may not be able to bring extremely weak audio up enough to balance it These volume adjustments only work in playback Click the aVa1 button and the recorded audio will be processed a...

Page 22: ...not have to be open on a PC for the recorder to function as a recorder The PC software is only used for setup via USB and via USB to playback recorded conversations search the recordings and copy the recordings from the hard drive inside of the recorder to a PC 5 1 27 Monitoring Port Activity Listening over LAN If the PC is accessing the recorder over the LAN there will be a button in the lower le...

Page 23: ...as specified 28 80 MB hour Voice quality OK G 726 2bit ADPCM mode as specified 7 20 MB hour Voice qualityvery good G 726 3bitADPCMmode 75 as specified 10 84MB hr Voice quality excellent 8bit linear PCM mode 33 as specified 28 80 MB hour Frequency Response 340 3 400Hz 3db Sampling Rate 8 000Hz Recording Trigger Off Hook phone line voltage sensing for start stop 20vDC or VOX VAR audio activated for ...

Page 24: ...necting recorders to the handset or headset circuit of a phone that does not have normal side tone no mouthpiece audio is present on the earpiece of the phone It can be used with telephone styles that have a standard modular handset or headset jack 4P4C If the phone you wish to monitor has side tone as with most business phones you should use the less expensive TSA 3LM adapter RSA U5 Two way Radio...

Page 25: ...n the recorders internal HDD and the ability to view the last 65 000 calls 6 Avoid shaking the TeleCorder and keep it in an environment with moderate temperature and humidity that is suitable for electronic equipment 7 There are no user serviceable parts inside of the recorder Refer servicing to qualified service personnel If the clock does not maintain the correct time and date without external p...

Page 26: ...eleCorder Voice Logging Recorders are distributed in the U S A by 581 LIBERTY HIGHWAY P O BOX 623 PUTNAM CT 06260 860 928 0377 FAX 860 928 6477 support omnicronelectronics com www omnicronelectronics com ...

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