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Safety Instructions

 

Using equipment safely 

Your Cable Modem Gateway product has been manufactured to meet European and local safety standards, 
but you must take care if you want it to perform properly and safely.   

It is important that you read this booklet completely, especially the safety instructions below. 

Equipment  connected  to  the  protective  earth  of  the  building  installation  through  the  mains  connection  or 
through  other  equipment  with  a  connection  to  protective  earth  and  to  a  cable  distribution  system  using 
coaxial cable, may in some circumstances create fire hazard. Connection to a cable distribution system has 
therefore  to  be  provided  through  a  device  providing  electrical  isolation  below  a  certain  frequency  range 
(galvanic isolator, see EN 60728-11). 

If you have any doubts about the installation, operation or safety of the product, please contact your supplier. 

 

To avoid the risk of electric shock 

 

Disconnect  the  Cable  Modem  Gateway  product  from  the  mains  supply  before  you  connect  it  to  (or 
disconnect  it  from)  any  other  equipments.  Remember  that  contact  with  Mains  can  be  lethal  or  causes 
severe electric shock. 

 

Never  remove  the  product  cover.  Should  the  product  fail,  contact  the  Customer  Service  to  arrange 
repair or service. 

 

Never allow anyone to push anything into holes, slots or any other opening in the case 

 

Do not block the ventilation slots; never stand it on soft furnishings or carpets 

 

Do not put anything on it which might spill or drip into it (e.g. Lighted candles or containers of liquids). 
Do not expose it to dripping or splashing. If an object or liquid enters inside the Cable Modem, unplug 
it immediately and contact the Customer Service. 

 

Do  not  store  the  Cable  Modem  Gateway  product  in  excessively  hot,  cold  or  damp  conditions.  It  is 
intended to operate at an ambient temperature of less than 35 degrees Celsius and a maximum humidity 
level  of 70%.  In  case of a storm, it is  recommended that  you unplug the  product  from the mains  and 
from the PC set or other equipment. 

 

Leave the mains socket accessible so that you can unplug the set quickly 

 

Telephone jacks Line 1 and Line 2 must not be connected to outside wiring. 

 

Connecting to the mains supply 

 

This appliance is designed to operate in the rated voltage 110 ~ 240 VAC.  

 

If  you  are  in  any  doubt  about  the  mains  lead,  the  plug  or  connection,  please  consult  the  Customer 
Service. 

 

Only the power adapter supplied with the product has to be used. 

 

Ensuring optimum performance 

 

Leave 7cm to 10cm around the appliance to ensure that proper ventilation gets to it.  

 

Do not store your appliance on its side (if not allowed) 

 

To clean the appliance, use a dry, clean soft cloth with no cleaning solvent or abrasive products. Clean 
the ventilation openings regularly.  

 

 

 

Summary of Contents for TC7200.20

Page 1: ...yone to push anything into holes slots or any other opening in the case Do not block the ventilation slots never stand it on soft furnishings or carpets Do not put anything on it which might spill or drip into it e g Lighted candles or containers of liquids Do not expose it to dripping or splashing If an object or liquid enters inside the Cable Modem unplug it immediately and contact the Customer ...

Page 2: ... If you are the owner of the appliance you must deposit it at the appropriate local collection point or leave it with the vendor when buying a new appliance If you are a professional user please follow your supplier s instructions If the appliance is rented to you or left in your care please contact your service provider Please help us protect the environment in which we live Energy savings You ha...

Page 3: ...y with the 2009 125 EC Directive on Energy related Products and the Directive 2011 65 EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment This equipment is intended to be used indoor in a residential or office environment This equipment may by operating in Europe The CE Declaration of Conformity is available on the Website www technicolor com Res...

Page 4: ...r Local Cable Company 15 Connecting the Wireless Voice Gateway to a Single Computer 15 Attaching the Cable TV Wire to the Wireless Voice Gateway 16 Installation procedure for connecting to the Ethernet interface 17 Telephone or Fax Connection 18 Chapter 2 WEB Configuration 19 Accessing the Web Configuration 19 Outline of Web Manager 20 Warning message to change the password 21 Gateway Status Web P...

Page 5: ...g 42 6 Port Triggers 44 7 DMZ Host 46 8 RIP Setup 47 Gateway Firewall 48 1 Web Filter 48 2 TOD Filter 49 3 Local Log 50 4 Remote Log 51 Gateway Parental Control Web Page Group 52 1 Basic 52 Gateway Wireless Web Page Group 53 1 Radio 54 2 Primary Network 56 3 Access Control 61 4 Advanced 62 5 Bridging 64 6 802 11e QoS WMM Settings 65 Gateway USB Web Page Group 66 1 USB Basic settings 66 2 Approved ...

Page 6: ...og 73 4 CM State 74 Chapter 3 Networking 75 Communications 75 Type of Communication 75 Cable Modem CM Section 76 Networking Section 76 Three Networking Modes 76 Cable Modem CM Mode 77 Residential Gateway RG Mode 78 Chapter 4 Additional Information 80 Frequently Asked Questions 80 General Troubleshooting 82 Service Information 83 Glossary 84 ...

Page 7: ...d Memory architecture Integrated IPTV solution Excentis Euro DOCSIS 1 0 1 1 2 0 3 0 Standard Compliant Euro PacketCable 1 0 1 5 Standard Compliant Support Multiple Provisioning mode Standard RJ 45 connector for 10 100 1000BaseT Ethernet with auto negotiation and MDIX functions Support maximum Ethernet cable length up to 100m Category 5 RJ 11 Foreign Exchange Station FXS port for IP telephony Suppo...

Page 8: ...Page 8 85 Propane technology supported enabling the connection of more Internet users without additional network bandwidth Plug and Play ...

Page 9: ...e companies IBM PC COMPATIBLE MACINTOSH CPU Pentium preferred PowerPC or higher System RAM 16MB 32MB preferred 24MB 32MB preferred Operating System Windows NT 2000 Me XP Vista Windows 7 Linux Mac OS 7 6 1 or higher Video VGA or better SVGA preferred VGA or better SVGA built in preferred CD ROM Drive Required Required Ethernet 10BaseT 100BaseT or 1000BaseT 10BaseT 100BaseT or 1000BaseT An Ethernet ...

Page 10: ...dicates the status of Data transmission by the cable modem to the Network Upstream Traffic Online Displays the status of your cable connection The light is off when no cable connection is detected and fully lit when the modem has established a connection with the network and data can be transferred Eth Indicates the state of Ethernet ports Wireless Indicates the traffic on the wireless network Pho...

Page 11: ... 25 second OFF ON ON ON ON X X X X Operational NACO ON ON FLASH FLASH OFF X X X X Operational NACO OFF Channel Bonding Operation FLASH FLASH FLASH FLASH FLASH X X X Wait registration with all DS and all US Lights Flash sequentially from the right to left Minimum duration 3 seconds X X X X OFF X X X From 1 to 4 DS from 1 to 4 LEDs are ON From 5 to 8 DS From 1 to 4 LEDs are flashing Duration 3 secon...

Page 12: ...em USB Host USB 2 0 connector Etherent 4 Gigabit Ethernet ports RJ 45 connector Phone1 Phone2 2 Phone RJ11 Connectors Table 1 2 Rear Panel description Side Panel for WPS Fig 1 3 Side Panel WPS Indicates the status of the WPS functionality WPS button Wi Fi Protected SetupTM This button can be used to Secure the connection with another device PC for example using WPS protocol A long press press 2 mo...

Page 13: ...pter Fig 1 4 Wall Mounting To do this 1 Ensure that the wall you use is smooth flat dry and sturdy and use the 2 screw holes which are 101 6 mm 4 inches apart from each other 2 Fix the screws into wall leaving their heads 3 mm 0 12 inch clear of the wall surface 3 Remove any connections to the unit and locate it over the screw heads When in line gently push the unit on to the wall and move it down...

Page 14: ...ta security secures upstream and downstream communications What the Modem Needs to Do Its Job The Right Cable Company Make sure your local cable company provides data services that use cable TV industry standard DOCSIS Euro DOCSIS compliant and PacketCable Euro PacketCable compliant technology The Internet Telephony Service Provider ISP TSP Your cable company provides you access to an Internet Ser...

Page 15: ...vide data service if the cable account is set up but no telephony service is available You have a cable outlet near your PC and it is ready for Cable Modem service Note It is important to supply power to the modem at all times Keeping your modem plugged in will keep it connected to the Internet This means that it will always be ready whenever you need Important Information Your cable company shoul...

Page 16: ...ected to the jack which should be labeled either IN CABLE IN CATV CATV IN etc b Connected to a wall mounted cable outlet c Coming out from under a baseboard heater or other location See Figure 1 6 for the wiring example Notes For optimum performance be sure to connect your Wireless Voice Gateway to the first point the cable enters your home The splitter must be rated for at least 1GHz Fig 1 6 Basi...

Page 17: ...the modem Note Only use the power supply that comes with the modem Using another power supply can cause damage to the product and will void the warranty Connect an Ethernet cable direct connection see below to the Ethernet port at the back of the computer and the other end to the ETHERNET port on the rear panel of the cable modem The modem will seek the appropriate cable signal on the cable televi...

Page 18: ...tly from the phone fax machine answering machine caller ID box etc to one of the LINE jacks on the Wireless Voice Gateway 2 If there is a phone line in your home which is NOT connected to another telephone service provider connect a standard phone line cord from a jack on this line to one of the LINE jacks of the Wireless Voice Gateway Connect a standard phone line cord directly from the phone fax...

Page 19: ... management capability through a built in HTTP server and a number of diagnostic and configuration web pages You can configure the settings on the web page and apply them to the device Once your host PC is properly configured please proceed as follows 1 Start your web browser and type the private IP address of the Wireless Voice Gateway on the URL field 192 168 0 1 2 After connecting to the device...

Page 20: ...n this example Main Window the current workspace of the web management containing configuration or status information For easy navigation the pages are organized in groups with group in names main menu Individual page names within each group are provided in the sub menu and sidebar So to navigate to a page click the group hyperlink at the top then the sub menu for the function finally choose the t...

Page 21: ... while the password is the default one a warning message is displayed on the top banner of each Web configuration page We want to encourage you to change the password in order to enforce the security of your modem Please refer to the chapter password page 25 for more information ...

Page 22: ...way has operated since last time being powered up and some key information the Cable Modem received during the initialization process with your cable company If Network Access shows Allowed then your cable company has configured your gateway to have Internet connectivity If not you may not have Internet access and should contact your cable company to resolve this Fig 2 3 Gateway Status Software ...

Page 23: ...ent connection status containing startup procedures downstream and upstream status CM online information and so on The information can be useful to your cable company s support technician if you re having problems Fig 2 4 Gateway Status Connection ...

Page 24: ...d on the top banner of each Web configuration page We want to encourage you to change the password in order to enforce the security of your modem The password can be a maximum of 8 characters and is case sensitive In addition this page can be used to restore the gateway to its original factory settings Use this with caution as all the settings you have made will be lost To perform this reset set R...

Page 25: ...If the password is accepted you are required to re log on the web pages Fig 2 6 Password request dialog If the password is no accepted an error message is displayed Please reflash the web and wait for Password dialog pop up then typing the correct username and password again ...

Page 26: ...d press Start Test the Result will be displayed in the lower part of the window Press Abort Test to stop and Clear Results to clear the result contents Note Firewalls may cause pings to fail but still provide you TCP IP access to selected devices behind them Keep this in mind when ping a device that may be behind a firewall Ping is most useful to verify connectivity with PCs which do not have fire...

Page 27: ...Page 27 85 5 Event Log This page displays the contents of the SNMP event log Press Clear Log button to clear the logs Fig 2 8 Gateway Status Event Log ...

Page 28: ...n downstream frequency and or upstream channel ID information here Then click Apply and Reboot button to start scanning the cable network beginning with the values supplied here The value is provided in Hertz So for 603 MHz you must type 603000000 Fig 2 9 Gateway Status Initial Scan ...

Page 29: ...Restore Backup Restore Settings This page allows you to save your current settings locally on your PC or restore settings previously saved The default file name is GatewaySettings bin Fig 2 10 Gateway Status Backup Restore ...

Page 30: ...h an expiration time To change the IP address that your gateway will use on the LAN side enter it into the IP Address box and then click Apply IP Address and Subnet Mask A private IP address and Subnet Mask for LAN sub netting For example 192 168 0 1 255 255 255 0 DHCP Server Select the check point of Yes or No to enable or disable a simple DHCP server for LAN Configure the IP address numbers for ...

Page 31: ...he WAN connection type DHCP for example you can release and renew the WAN lease by pressing the buttons You can enter a spoofed MAC address that causes your gateway networking stack to use that MAC address when communicating instead of the usual WAN MAC address e g if the MAC address is 00 10 18 de ad 03 this spoofed MAC address could be 00 11 e3 df ad 05 or any desired MAC address Fig 2 12 Gatewa...

Page 32: ...urrent system time You can cancel an IP address lease by selecting it in the DHCP Client Lease Info list and then clicking the Force Available button If you do so you may have to perform a DHCP Renew on that PC so that it can obtain a new lease Fig 2 13 Gateway Network Computers ...

Page 33: ...basic setting Choose Disabled to close the basic setting Username The username that you registered with your DDNS provider Password The password that you registered with your DDNS provider Host Name The domain name or host name that is registered with your DDNS provider Status It shows the DDNS service status whether it is enabled or disabled Click Apply to save the changes ...

Page 34: ...ime This page allows configuration and display of the system time obtained from network servers via Simple Network Time Protocol The system has to be reset for any changes to take effect Fig 2 15 Gateway Network Time ...

Page 35: ...pload transmit rate through FTP Choose known FTP server and FileName with correct usernamne and password then choose direction to Download or Upload Press the Start button to start Fig 2 16 Gateway Network FTP Diagnostics You will see the result on the page when transmit done ...

Page 36: ... each Ethernet Port Per default each Ethernet port is routed If you enable the Passthrough the Ethernet Port will have a direct connection to the Network Note that access to this web access can be denied by your Cable operator Fig 2 17 Gateway Network Port base Passthrough ...

Page 37: ...g enabled your gateway will not respond to pings it receives effectively hiding your gateway Ipsec PassThrough enables IpSec type packets to pass WAN LAN IpSec IP Security is a security mechanism used in Virtual Private Networks VPNs PPTP PassThrough enables PPTP type packets to pass WAN LAN PPTP Point to Point Tunneling Protocol is another mechanism sometimes used in VPNs Remote Config Management...

Page 38: ...080 to reach your gateway Multicast Enable enables multicast traffic to pass WAN LAN You may need to enable this to see some types of broadcast streaming and content on the Internet UPnP Universal Plug and Play UPnP helps devices such as Internet appliances and computers access the network and connect to other devices as needed UPnP devices can automatically discover the services from other regist...

Page 39: ...he IP address ranges of PCs on your LAN that you don t want to have outbound access to the WAN These PCs can still communicate with each other on your LAN but packets they send to WAN addresses are blocked by the gateway Fig 2 19 Gateway Advanced IP Filtering ...

Page 40: ...dress of specific PCs on your LAN that you do not wish to have outbound access to the WAN As with IP filtering these PCs can still communicate with each other through the gateway but packets they send to WAN addresses are blocked Fig 2 20 Gateway Advanced MAC Filtering ...

Page 41: ...end to these destination ports will be blocked For example you could block access to worldwide web browsing http port 80 but still allow email service SMTP port 25 and POP 3 port 110 To enable port filtering set Start Port and End Port for each range and click Apply To block only one port set both Start and End ports with the same value Fig 2 21 Gateway Advanced Port Filtering ...

Page 42: ...matches one you specify This page allows you to specify up to rules For example to specify that outsiders should have access to an FTP server you have running at 192 168 0 5 create a rule with that address and Start Port 20 and End Port 21 FTP port ranges and Protocol TCP FTP runs over TCP and the other transport protocol UDP and click Apply This will cause inbound packets that match to be forward...

Page 43: ...et up IP Address 0 0 0 0 means allow all IP address This will cause inbound packets that match to be forwarded to that PC rather than blocked As these connections are not tracked no entry is made for them in the Connection Table The same IP address can be entered multiple times with different ports ...

Page 44: ...ntering into Trigger Start Port and Tigger End Port the range of destination ports your game will be sending to and entering into Target Start Port the range of destination ports the other player on the WAN side will be sending to ports your PC s game receives on Application programs like games publish this information in user manuals Later each time you play the game the gateway automatically cre...

Page 45: ... up IP Address 0 0 0 0 means allow all IP address This will cause inbound packets that match to be forwarded to that PC rather than blocked As these connections are not tracked no entry is made for them in the Connection Table The same IP address can be entered multiple times with different ports ...

Page 46: ...from the WAN side for all ports e g if you put an HTTP server on this machine anyone will be able to access that HTTP server by using your gateway IP address as the destination A setting of 0 indicates NO DMZ PC Host is another Internet term for a PC connected to the Internet Fig 2 24 Gateway Advanced DMZ Host ...

Page 47: ... one LAN local area network is installed The RIP protocol provides the gateway a means to advertise available IP routes to these LANs to your cable operator so packets can be routed properly in this situation Your cable operator will advise you during installation if any setting changes are required here Fig 2 25 Gateway Advanced RIP Setup ...

Page 48: ...you want to have forwarded or blocked You can activate settings by checking them and clicking Apply The web related filtering features you can activate from the Web Content Filter page include Filter Proxy Filter Cookies Filter Java Applets Filter ActiveX Filter Popup Windows and Firewall Protection If you want the gateway to exclude your selected filters to certain computers on your LAN enter the...

Page 49: ...k specific LAN side PCs from accessing the Internet but only at specific days and times Specify a PC by its hardware MAC address and then use the tools to specify blocking time Finally click the Apply button to save your settings Fig 2 27 Gateway Firewall TOD Filtering ...

Page 50: ...e so it can direct the email to it Enable Email Alerts has the gateway forward email notices when Firewall protection events occur Click E mail Log to immediately send the email log Click Clear Log to clear the table of entries for a fresh start The log of these events is also visible on the screen For each blocking event type that has taken place since the table was last cleared the table shows D...

Page 51: ...specify the IP address where a SysLog server is located on the LAN Side and select different types of firewall events that may occur Then each time such an event occurs notification is automatically sent to this log server Fig 2 29 Gateway Firewall Remote Log ...

Page 52: ...teway packet types you want to have forwarded or blocked You can activate settings by checking them and clicking Apply Here are some of your choices on the Parental Control page Activate Keyword Blocking and specify some keywords in the Keyword List to cause blocking of web pages on the WAN side with the specified keyword in the content Activate Domain Blocking and specify some Domain Names e g ww...

Page 53: ...f your wireless PC is experiencing very sluggish or dramatically slower communication compared with the speed you achieve on your PC that is wired to the gateway try changing the channel number See the 802 11b g n Basic Web Page discussion below for details Authentication Authentication enables you to restrict your gateway from communicating with any remote wireless PCs that aren t yours The follo...

Page 54: ...this field automatically Output Power This setting decides the output power of this device You may use it to economize on electricity by selecting lower percentage of power output Control the range of the AP by adjusting the radio output power 802 11 Band It Support 2 4 GHz and 5 GHz band This default band was 2 4 GHz 802 11 n mode It may help you to Enable or Disable the 11N mode To enable you ne...

Page 55: ...Disable default was enabled Restore Wireless defaults To recover to the default settings press this button to retrieve the settings then click Apply Setting Description Value List or Range Default Network Name SSID Set the Network Name also known as SSID of this network Up to 32 character string containing ASCII characters only TECHNICOLOR Network Type Select Closed to hide the network from active...

Page 56: ...is page allows you to configure the Network Authentication It provides several different modes of wireless security You will have to enter proper information according to the mode you select Fig 2 32 Gateway Wireless Primary Network ...

Page 57: ... designed to be easily set up for home users RADIUS Server RADIUS Server is a protocol for carrying authentication authorization and configuration information between a Network Access Server which desires to authenticate its links and a shared Authentication Server Please key in the IP Address for the RADIUS Server RADIUS Port Besides the IP address of the RADIUS Server you have to enter the port ...

Page 58: ...never be used twice AES provides security between client workstations operating in ad hoc mode It uses a mathematical ciphering algorithm that employs variable key sizes of 128 192 or 256 bits RADIUS Server RADIUS Port RADIUS Key Please refer to the previous page Group Key Rotation Interval Key in the time for the WAP group key rotation interval The unit is second With increasing rekey interval us...

Page 59: ...you can adjust including WPA WPA2 Encryption WPA Pre Shared Key and Group key Rotation Interval WPA Pre Shared Key Please type the key to be between 8 and 63 characters or 64 hexadecimal digits Only the devices with a matching key that you set here can join this network Fig 2 34 WPA PSK WPA2 PSK ...

Page 60: ...g settings Shared Key Authentication Decide whether to set the shared key Optional or Required by selecting from the drop down menu Network Key 1 to 4 The system allows you to enter four sets of the WEP key For 64 bit WEP mode the key length is 5 characters or 10 hexadecimal digits As for 128 bit WEP mode the key length is 13 characters or 26 hexadecimal digits Current Network Key Select one set o...

Page 61: ... the list to access this device MAC Address Your Gateway identifies wireless PCs by their Wireless MAC Address This address consists of a string of 6 pairs of numbers 0 9 and letters A F such as 00 90 4B F0 FF 50 It is usually printed on the Wireless card of the device e g the PCMCIA card in a laptop Enter the MAC addresses of the connected clients into the fields and then click Apply to add them ...

Page 62: ... individual throughput speeds of each client on the network can improve by up to 27 in 802 11g only networks and up to 75 in mixed networks comprised of 802 11g and 802 11b standard equipment 802 11n Protection This method provides 802 11g and 802 11b devices can co exist in the same network without speaking at the same time Default is Auto Basic Rate Set The rates that for all clients want to ass...

Page 63: ... Wireless Voice Gateway will be delivered and how often that delivery occurs Value range 1 255 Fragmentation Threshold Set the number of the fragmenting frames to make the data to be delivered without errors induced by the interference Frames longer than the value you set here are fragmented before the initial transmission into fragments no longer than the value of the threshold Value range 256 23...

Page 64: ...e placed in a mode that allows the gateway to communicate with other extender wireless access points either exclusively or mixed with communications to local PCs Use this page to designate the Remote Bridges the gateway is allowed to communicate with and to select the Wireless Bridging mode Fig 2 38 Gateway Wireless Bridging Wireless Bridging Choose Disabled to shutdown this function select Enable...

Page 65: ... network traffic and prevents packet collisions and delays thus improving VoIP calls and watching video over WLANs Enable WMM This field allows you to enable WMM to improve multimedia transmission Enable WMM No Acknowledgement This field allows you to enable WMM No Acknowledgement Power Save Support This field allows you to enable WMM Power Save Support Fig 2 39 Gateway Wireless WMM ...

Page 66: ...es can be enabled for all or approved one Approved Devices button to Approve Devices page Enable USB Devices to be Shared Storage Yes or No to decide if sharing storage Storage Configuration button to Storage Basic page to set detail configuration Enable the Media Server DLNA DLNA Digital Living Network Alliance Media Service Configuration button to Media Server page Fig 2 40 Gateway USB USB Basic...

Page 67: ...e configuration of the USB storage devices shared over the network Add Available USB Devices as Approved USB Devices then apply changes If you want to remove USB devices propose you press Safely Remove Device button first Fig 2 41 Gateway USB Approved Devices ...

Page 68: ... of the USB folders shared over the network Basic option defines shared files in all approved devices and specified folders or only specified folders You can edit Shared Network Folders and observe the detail of folders Fig 2 42 Gateway USB Storage Basic ...

Page 69: ...Page 69 85 4 Storage Advanced This page shows the status of the folders shared over the network Advanced option provides FTP option to share files as a FTP server Fig 2 43 Gateway USB Storage Advanced ...

Page 70: ...the cable modem s media server Choose Scan all Files will scan your approved USB devices for sharing files Scan Files by Type for specific file type or all of types for sharing Choose file types form Available File Types to Selected File Types Fig 2 44 Gateway USB Media Server ...

Page 71: ...N This page displays the basic LAN status of this device including the downstream and upstream status device information and interface parameters You can select specific interface from the Interface Name drop down menu Fig 2 45 VoIP Basic Basic LAN ...

Page 72: ...Page 72 85 2 Hardware Info The hardware Info is displayed on this page Fig 2 46 VoIP Basic Hardware Info ...

Page 73: ...Page 73 85 3 Event Log The Docsis and PacketCable event logs are displayed on this web page Fig 2 47 VoIP Basic Event log DOCSIS Fig 2 48 VoIP Basic Event log PacketCable ...

Page 74: ...Page 74 85 4 CM State This page shows the current state of the cable modem Fig 2 49 VoIP Basic Cm state ...

Page 75: ... web site and the contents of that page sent to your PC 2 Communication between your cable company and the cable modem side Example When your cable modem starts up it must initialize with the cable company which requires the cable company to communicate directly with the cable modem itself 3 Communication between your PCs and the networking side Example The Wireless Cable Gateway offers a number o...

Page 76: ...fixed into network devices at the time of their manufacture 00 90 64 12 B1 91 is an example of a MAC address Data packets enter and exit a device through one of its network interfaces The gateway offers Ethernet and 802 11b g n wireless network interfaces on the LAN side and the DOCSIS network interface on the WAN side When a packet enters a network interface it is offered to all the TCP IP stacks...

Page 77: ...ss Cable gateway IP Stack 2 for use by you the end user to communicate with the cable modem and Networking sections to access the internal web page diagnostics and configuration This stack uses a fixed IP address 192 168 100 1 It uses a MAC address 00 10 95 FF FF FE With CM Mode your cable company must provide one IP address for the CM section plus one for each PC you connect from their pool of av...

Page 78: ...modem mode RG Residential Gateway Mode provides basic home networking plus NAT Network Address Translation In this mode three IP stacks are active IP Stack 1 for use by the cable company to communicate with the Cable Modem section only This stack receives its IP address from the cable company during CM initialization It uses the MAC address printed on the label attached to the Wireless Cable Gatew...

Page 79: ...he MAC address is 00 90 64 12 B1 91 this MAC address would be 00 90 64 12 B1 93 IP Stack 5 for use by you to locally i e from somewhere on the LAN side in your home communicate with the Cable Modem and Networking sections to access the internal web page diagnostics and configuration This stack is also used by the gateway s networking section to route packets between the gateway s Networking sectio...

Page 80: ...my friends through the Wireless Voice Gateway at the same time A Absolutely Q What do you mean by Broadband A Simply put it means you ll be getting information through a bigger pipe with more bandwidth than a standard phone line can offer A wider broader band means more information more quickly Q What is Euro DOCSIS and what does it mean A Data over Cable Service Interface Specifications is the in...

Page 81: ...ging data reducing the number of overhead control packets so that more useful data can be sent during a given amount of time Monthly subscription fee applies Additional equipment required Contact your Cable Company and ISP for any restrictions or additional fees ...

Page 82: ...al cable but if you re using a cable other than the one your Cable Company recommends or if the terminal connections are loose it may not work Check with your Cable Company to determine whether you re using the correct cable If you subscribe to video service over cable the cable signal may not be reaching the modem Confirm that good quality cable television pictures are available to the coaxial co...

Page 83: ...vice for the Digital Cable Modem may be provided through your cable provider or its authorized representative For information on 1 Ordering Service 2 Obtaining Customer Support or 3 Additional Service Information please contact your cable company If you purchased your Wireless Voice Gateway from a retailer see the enclosed warranty card ...

Page 84: ...onnect multiple computers to the Wireless Voice Gateway IP Address A unique 32 bit address assigned to every device in a network An IP Internet Protocol address has two parts a network address and a host address This modem receives a new IP address from your cable operator via DHCP each time it goes through Initialization Mode Key exchange The swapping of mathematical values between entities on a ...

Page 85: ...on that provides telephone services such as dial tone local service long distance billing and records and maintenance Universal Serial Bus USB USB is a plug and play interface between a computer and add on devices such as a Wireless Voice Gateway Xpress Technology One of the popular performance enhancing WiFi technologies designed to improve wireless network efficiency and boost throughput It is m...

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