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FS-3700 R4 

Owners Manual 

 

 

 

 

 

 

 

 

 

 

 

Summary of Contents for TEC FS-3700 R4 Series

Page 1: ...FS 3700 R4 Owners Manual...

Page 2: ......

Page 3: ...TEC Electronic Cash Register FS 3700 R4 Series Document No OM 3700 Original September 2005 Revised March 2009...

Page 4: ...reunder shall be limited to repair or replacement of the defective part or parts and such correction shall constitute a fulfillment of its warranty hereunder Toshiba TEC America Retail Information Sys...

Page 5: ...mful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference...

Page 6: ......

Page 7: ...3 Break Out 2 5 2 2 4 Schedule Enforcement 2 5 2 3 Login Logout 2 6 2 3 1 Login 2 7 2 3 2 User Assigned Operator Keys 2 7 2 3 3 One Touch Login 2 7 2 3 4 Logout 2 7 Guest Check Functions 3 1 3 1 New G...

Page 8: ...Modifier 3 18 3 4 5 End Service Round 3 19 3 5 Recall a Check 3 20 3 5 1 By Check Number 3 20 3 5 2 By Table Number 3 21 3 5 3 Recall by Order Type 3 21 3 5 4 Recall Table with Separate Checks 3 22 3...

Page 9: ...to House Charge 3 40 3 10 7 Tender with MEDIA NLU 3 41 3 10 8 Over Tender to Tip with MEDIA NLU 3 41 3 10 9 Split Tender with MEDIA NLU 3 41 3 11 Enter a Refund Check 3 42 3 12 Review a Closed Check 3...

Page 10: ...5 6 Quarter Hour Productivity Report 5 14 5 7 Sales Mix Report 5 15 5 8 Department Sales 5 17 5 9 Major Groups Menu Item Sales 5 19 5 10 System Voids Report 5 21 5 11 Refund Report 5 22 5 12 Financia...

Page 11: ...Chapter 1 FS 3700 R4 Overview...

Page 12: ...Introduction Chapter 1 FS 3700 R4 Overview 1 2 FS 3700 R4 Owner s Manual...

Page 13: ...ramming Manual The FS 3700 R4 system offers a wide array of features that make it easily adaptable to all types of food service applications including fine dine table service dual drive thru quick ser...

Page 14: ...Sample Screens Chapter 1 FS 3700 R4 Overview 1 4 FS 3700 R4 Owner s Manual 1 2 Sample Screens Sample Order Entry Screen...

Page 15: ...ck Window Check header text fonts and value fonts are programmable Check Detail Assign different colors for new items and stored items Change column widths if wanted Change background and grid colors...

Page 16: ...Sample Screens Chapter 1 FS 3700 R4 Overview 1 6 FS 3700 R4 Owner s Manual Sample Pay Screen...

Page 17: ...in the first service round Add to Table Used to add the current check to a stored check that has a table number assigned This function allows the current check to be new in the first service round Ban...

Page 18: ...that is recorded in the Cash Tips field of the employee s report Change Modifier This function is used to change modifiers of a Menu Item in the current round without having to void and reenter the It...

Page 19: ...nables changing the tip amount on a closed with a credit card This function depends on the credit auth system and processor used Credit Authorize Used to get a pre authorization of a credit card for a...

Page 20: ...or the current Guest Check Discount NLU Number Look Up Used to enter a discount on a check when the specific discount is not preset on a screen Press DISCOUNT NLU and select the discount If the discou...

Page 21: ...e Order Type for the current check only Exit Use this function to exit the FS 3700 R4 application Export This key assigns a specific report to a key for exporting Finished Prod Waste 1 8 This key type...

Page 22: ...ed to enter ending counts of Daily Inventory items before the Daily System Z report is ran Inventory Ending Z2 This function is used to enter ending counts of Period 2 Inventory items before the Week...

Page 23: ...viously recorded using the Macro Setup table Meal Period This key is used to override the current Meal Period assigned to a station for one order only Media This key assigns a specific pay type to a b...

Page 24: ...y posts a payment to a house account From within a check press PAY ON ACCT Select the account Pay out the check Pickup This key is used to track when funds from a server are removed from a drawer PLU...

Page 25: ...g tracked by the check number Example Login Press RECALL CHECK A list of this employee s open checks displays Touch the button of the check wanted This key can be used to recall closed checks by index...

Page 26: ...ss the button of the item to be reordered Reorder Item This key type is used to add another of an item or items that have already been entered on the check Example to order another round of drinks Pro...

Page 27: ...rrent seat number selected This key type is only used if the Use Seat s flag is set in the System Setup table Seat Selector This key is used to preset seat numbers for use when entering items on check...

Page 28: ...Used prior to paying out a check to consolidate like items on the screen Items will consolidate on kitchen printers if System Setup option Consolidate Ticket is set Can be set as a requirement prior...

Page 29: ...m the check All taxable totals are moved to non taxable totals Tax Exempt 1 8 These eight function keys are used to remove sales tax applied to the specified Tax Table Each Menu Item Department is lin...

Page 30: ...that has the required quantity set to zero When all modifiers from the Department screen are entered press TOTAL to indicate the entry is complete Trnsfer All Checks Used to transfer ALL checks from...

Page 31: ...file Backspace key to erase numeric entries For example when signing into the system if an incorrect ID number is entered press the VOID key one time for each incorrect digit entered Backup key when...

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Page 33: ...Chapter 2 Access the System...

Page 34: ...Manager Overrides Chapter 2 Access the System 2 2 FS 3700 R4 Owner s Manual...

Page 35: ...ystem in Function Setup Access to different function levels are determined by the Security levels assigned to each Job Code If an employee attempts using a function for which he has an insufficient se...

Page 36: ...king in Clock In Only If YES the Employee cannot log in to the system at all This option is commonly used for kitchen employees who do not enter guest checks Procedure 1 Index employee I D 2 Press CLO...

Page 37: ...ecks be closed The minimum time before the employee may clock back in can be set in System Setup Labor 2 Minimum Break Time If an employee attempts to clock in before the set time a manager approval m...

Page 38: ...nd return to the Job Code s default screen after a check service round is completed The PGM AUTOLOGOUT function in Job Codes Main will automatically log the employee out from Manager Mode if a station...

Page 39: ...set for the terminal To log in employees press the button assigned with their employee I D 2 3 3 One Touch Login With this feature the system generates the operator keys for each applicable employee T...

Page 40: ...Login Logout Chapter 2 Access the System 2 8 FS 3700 R4 Owner s Manual NOTES...

Page 41: ...Chapter 3 Guest Check Functions...

Page 42: ...New Guest Checks Chapter 3 Guest Check Functions 3 2 FS 3700 R4 Owner s Manual...

Page 43: ...are started using START ORDER Auto Start Order YES A new check is automatically started when the employee logins 3 1 3 Check Flow 1 Start a new check either by pressing START ORDER or logging in 2 Rep...

Page 44: ...tting PROMPT TABLE in Station Setup can require a Table number entry before a menu item is entered With this option set the table number entry is required if immediately paying out the check A table n...

Page 45: ...of guest with Order Type Setup Options2 DEFAULT GUESTS flag set so the server does not have to make an entry The GUEST COUNT key does not apply if the Terminal Setup Main option CUST CNT METHOD is set...

Page 46: ...n be prompted to enter the Order Type for each guest check An Order Type can be required as an entry for a particular workstation The DEFAULT ORDER TYPE in Job Code Setup for the employee s Job Code m...

Page 47: ...a prompt will automatically display when the service round is completed Procedure 1 Enter menu items on to the check 2 End the service round by pressing TOTAL PRINT CHECK or a MEDIA key 3 A window di...

Page 48: ...or One Check Only 1 Press a MEAL PERIOD key which has been set for the Meal Period wanted for this check The override setting reverts back to the preset Meal Period after the check is sent For All Che...

Page 49: ...ation entered is saved with the check It prints on the remote kitchen slip and the guest receipt When the check is recalled using RECALL CHECK the information entered displays on the check s button in...

Page 50: ...en with buttons for Soup Salads Apps Entrees Desserts and Beverages 3 3 1 Preset Menu Item 1 Press the MENU ITEM key for the item wanted 2 If prompted index a Manager Code and press ENTER 3 The menu i...

Page 51: ...Priced Menu Item With PREFIX PRICE to No 1 Press the MENU ITEM key for the Open Priced Menu Item 2 Screen prompts Enter sales price 3 Index the price for this item and press ENTER 3 3 5 Scalable Menu...

Page 52: ...If this Forced Display allows more than one selection the screen will clear after that number of choices is made If there is no limit to the number of selections from the Forced Display a TOTAL key s...

Page 53: ...ted to print on Presentation Checks Entering checks by seat numbers is also very helpful when splitting the check into separate checks for payment To use Seat numbers for sorting on remote printers th...

Page 54: ...u item s 3 Continue until all items are entered Change Seat Number Procedure 1 Enter items assigning seat numbers as each is entered or enter all items with the default seat number of 1 2 Touch the li...

Page 55: ...fiers through Forced Displays an option in the Menu Item Setup Sizing Stay Down Size can be set so the size level remains the same until all modifiers from the Forced Display are entered Sample Proced...

Page 56: ...id Current Round Function 96 Void Prior Round 1 Enter menu items on a new check or recall a check from a previous round 2 Touch the item s to be removed from the check The item s touched becomes highl...

Page 57: ...NSTR and DELETE 3 Touch the modifier wanted to change 4 Press INSTR Buttons display for each Department set as a Special Instruction 5 Touch the button for the Department wanted Items in that Departme...

Page 58: ...r s Manual 3 4 4 Replace a Modifier 1 Enter menu items with modifiers 2 Press CHANGE MODIFIER 3 Touch the modifier wanted to replace 4 Press EDIT The forced display from which the modifier was entered...

Page 59: ...Complete any required prompts i e Table Guest Order 3 End the service round by pressing one of the following key types TOTAL Sends menu items entered this round to remote printers Clears the check fr...

Page 60: ...r is responsible for recalling and tendering checks started by other servers Example The server is the cashier for a dual drive thru NOTE Checks can only be opened at one workstation at a time 3 5 1 B...

Page 61: ...k wanted Using a Table Selector Key 1 Press a TABLE SELECTOR key that has an open check 2 If the table only has one check it will appear on screen otherwise a list of open checks assigned to the table...

Page 62: ...the guest checks scan the guest check 3 5 6 Recall with Dual Drive Thru A Dual Drive Thru application uses two options The Terminal Setup Main Monitor Term field enables a terminal s orders of a cert...

Page 63: ...ew checks entered Use the scroll bar if necessary to view all check windows 5 Touch a menu item to highlight it Highlighting a primary Menu Item automatically highlights its modifiers 6 Touch the wind...

Page 64: ...from this check and press ENTER A screen displays with a check window for the number of new checks entered Use the scroll bar if necessary to view all check windows 4 Touch a menu item to highlight i...

Page 65: ...for each check as prompted When there is one check remaining the system puts the balance on it the last check 7 The system displays buttons for each resulting check The first original check contains...

Page 66: ...of employees Touch the employee name of the server who the check is being transferred TO 4 If the default Order Type for the new server requires a table number and the check does not have one assigne...

Page 67: ...the keypad and press ENTER 6 If the default Order Type for the server picking up the check requires a number of guest entry and the check does not have one assigned screen prompts Enter guest count 7...

Page 68: ...eck 5 End the service round by pressing TOTAL MEDIA or PRINT CHECK 3 8 2 Add New Check to Stored Check This procedure is used to add the current check to a stored check The current check must be a new...

Page 69: ...d to combine more checks 6 End the service round by pressing TOTAL MEDIA or PRINT CHECK 3 8 4 Add New Check to Stored Check with Table This procedure is identical to using ADD TO CHECK except it is us...

Page 70: ...d check 2 Index the table number of the check to which the current check will be combined 3 Press TABLE For a recalled check the screen prompts Change Table Press YES 4 Press TOTAL to clear the screen...

Page 71: ...1 Recall the check 2 Touch the item s to be removed from the check Highlighting a primary Menu Item automatically highlights its modifiers 3 Press VOID 4 If prompted index a manager approval I D and p...

Page 72: ...s an Item or Subtotal discount with the ITEM DISC option in Discount Setup Main An Item Discount applies only to the selected item entered on the check The item can be a specific Menu Item or any item...

Page 73: ...tment It is entered on a check immediately following the item 1 Touch the item on the check 2 Press the DISCOUNT key wanted or press DISCOUNT NLU then touch the discount wanted 3 If prompted index a m...

Page 74: ...I D number Procedure 1 Enter item s to the check 2 Press the DISCOUNT key programmed for Recipient or press DISCOUNT NLU then touch the discount wanted 3 If prompted index a manager I D and press ENTE...

Page 75: ...al menu items cannot be added to a check after using a tax exempt key Procedure 1 Enter item s or recall the check 2 To exempt tax Press TAX EXEMPT to remove all tax from the check Press a TAX EXEMPT...

Page 76: ...2 When the number of guests is at least the number entered there the system automatically adds a gratuity to the check The Order Type Setup table should have options set to Require Guest Count Prompt...

Page 77: ...RGE TIP key 3 Screen prompts Enter tip Note that the default tip amount for the check is already entered in the prompt screen 4 Press ENTER to accept the default amount or index a new amount then pres...

Page 78: ...t of transaction YES NO The default DENOMINATION setting NO YES Screen prompts Enter Amount Index the tender amount and press ENTER OR Press ENTER to tender for the transaction amount NO NO Screen pro...

Page 79: ...TIP or CHARGE TIP 3 Press the MEDIA key 3 10 3 Over Tender to Tip This option uses POST TO TIP field in Media Setup Change 1 Enter item s or recall the check 2 Index the total amount received includi...

Page 80: ...PRINT CHECK or TOTAL to end the service round 3 10 6 Tender to House Charge House Charge accounts are entered in the Charge Account Setup Table The media used should have the CHARGE ACCT field set in...

Page 81: ...TENDER is NO screen prompts Enter amount 4 Index the amount and press ENTER 3 10 8 Over Tender to Tip with MEDIA NLU Set SPEED TENDER and PAY IN FULL in Media Setup Options to NO POST TO TIP in Media...

Page 82: ...Procedure 1 Login the server who rang the original items 2 Press REFUND A Refund check is started All values will be negative 3 If prompted index a manager I D number and press ENTER 4 Enter items to...

Page 83: ...Chapter 4 Functions Outside of a Sale...

Page 84: ...Finished Product Waste Chapter 4 Functions Outside of a Sale 4 2 FS 3700 R4 Owner s Manual...

Page 85: ...will update the waste totals This procedure is used when an item is entered on a check and prepared but then voided from the check It is used so the raw products of the menu items can be subtracted f...

Page 86: ...e Setup Options The PRINT LPU CHIT option in System Setup Options 2 can be set so a receipt is printed with each Loan or Pickup 4 2 1 Loan Procedure 1 Press LOAN 2 If prompted index a manager I D numb...

Page 87: ...e of information Procedure 1 Press PICKUP 2 If prompted index a manager I D number and press ENTER NOTE The Pickup will be posted to the employee logged on to the workstation not the approving manager...

Page 88: ...awer and press ENTER 4 Screen displays amount entered and prompts YES or NO to confirm the amount 5 Press YES to confirm the amount 6 Receipt prints on the report printer 4 3 2 Paid In The Paid In key...

Page 89: ...ECT List of Departments display Press ID to list the department in ID order or DESCRIPTION to list the departments in alphabetical order Select a Department to display its menu items Search this optio...

Page 90: ...ndex a manager I D number and press ENTER 3 Screen prompts Select Employee 4 Index the I D number of the employee receiving the tip 5 Screen prompts Enter Amount 6 Index the amount of the tip payout a...

Page 91: ...reen 2 Select the employee The employee s current shifts display on the right side of the screen 3 Touch the shift to be changed 4 From the menu bar at the top of the screen select the change type New...

Page 92: ...1 Press CLOCK IN 2 A prompt for the date displays Enter the new date or press ENTER to use the default date displayed 3 A prompt for the time displays Enter the time for the Clock In using military t...

Page 93: ...Tips and Gross Receipts 1 Press EDIT PAYROLL TOTALS A list of employees displays on the left side of the screen 2 Select the employee 3 Select the Period to be changed Daily Weekly or Period 4 Index t...

Page 94: ...Chapter 4 Functions Outside of a Sale 4 12 FS 3700 R4 Owner s Manual 4 7 Labor Schedule Refer to the FS 3700 R4 Labor Schedule Owner s Guide for detailed instructions on setting up and maintaining a...

Page 95: ...Chapter 4 Functions Outside of a Sale Labor Schedule FS 3700 R4 Owner s Manual 4 13...

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Page 97: ...Chapter 5 Reports...

Page 98: ...Reports Overview Chapter 5 Reports 5 2 FS 3700 R4 Owner s Manual...

Page 99: ...descriptions Period 1 2 or 3 Select a specific period for System Sales reports Filter Selects a specific value for Revenue Center Sales Terminal Sales and Employee Sales reports Shift Selects a specif...

Page 100: ...al Terminal reports The previous shift totals will still be included in the System Report Terminal Sales This report group is totals of each individual POS Terminal in the system Daily reports only Em...

Page 101: ...Chapter 5 Reports Reports Overview FS 3700 R4 Owner s Manual 5 5...

Page 102: ...rd Batch Detail Credit Card Batch Summary Credit Card Close Batch Credit Card System Info Customer Summary Department Sales Discount Recipient Financial Half Hour Productivity Hourly Productivity Inve...

Page 103: ...isting Detail Clocked In Cur Week Schedule Current Schedule by Empl Current Schedule by Job Department Setup Discount Setup Employee Pay Employee Setup Employee Tips Hourly Labor Inventory Category Se...

Page 104: ...arried Over Amounts of checks left open during a Reset are included on the next day s reports and are labeled Carried Over 5 1 4 Print or View Reports Report Launcher key All reports are available fro...

Page 105: ...ance with each other Any extra notes included for a particular line is right justified close to that line in the report A wavy line in the middle of a report indicates that part of it was cut out so a...

Page 106: ...09 16 82 0 010004 3 09 0009 11 21 0 010009 22 49 0003 5 61 0 010010 23 03 0003 3 49 7 010012 23 06 0003 7 50 5 Total 44 63 Total number and amount of Open Checks Table The table number of this check i...

Page 107: ...49 010002 0003 2 03 0 00 5 61 010005 0009 3 19 0 00 11 21 010006 0001 3 44 0 00 6 92 010007 0001 3 45 0 00 8 66 010008 0009 4 32 0 00 5 61 010011 0003 23 04 0 00 5 38 Total 0 00 46 66 Total number and...

Page 108: ...1 53 Atlanta GA TEC Diner 09 10 3 18 66 29 27 10 11 2 34 52 54 14 Breakfast 5 53 18 83 41 Total 6 63 76 Time Periods determined by OPEN and CLOSE options in the System Setup table If any sales are out...

Page 109: ...ner 09 10 3 18 66 29 27 30 0 0 00 0 00 60 3 18 66 100 00 10 11 2 34 52 54 14 30 0 0 00 0 00 60 2 34 52 100 00 Breakfast 5 53 18 83 41 Total 6 63 76 Time Periods determined by OPEN and CLOSE options in...

Page 110: ...0 0 00 0 00 30 0 0 00 0 00 45 2 9 28 49 73 60 1 9 38 50 27 10 11 2 34 52 54 14 15 0 0 00 0 00 30 0 0 00 0 00 45 0 0 00 0 00 60 2 34 52 100 00 Breakfast 5 53 18 83 41 Total 6 63 76 Time Periods determi...

Page 111: ...s option set in the Menu Setup table will be detailed Net Sales and Total Sold on the Employee Report only include items with the Track Employee flag set Net Sales on the System Terminal and Revenue C...

Page 112: ...selling price of the total number of items sold Sold The number of the Menu Item sold and the number sold as a percent of total items sold for the period Gross Revenue The amount of revenue generated...

Page 113: ...level of the Menu file The Menu is structured so Menu Items are grouped into Departments and Departments are grouped into Major Groups 1 22 07 11 12pm 001 SYS DEPT From 1 22 07 0 35 To 1 22 07 23 12 A...

Page 114: ...sold for the period Gross Revenue The amount of revenue generated by each Department and the revenue for the Department as a percent of total Item Discounts The dollar amounts of this Department s sal...

Page 115: ...table Major Groups are the highest level of the Menu file The Menu is structured so Menu Items are grouped into Departments and Departments are grouped into Major Groups 1 22 07 11 11pm 001 SYS MAJOR...

Page 116: ...l items sold for the period Gross Revenue The amount of revenue generated by each Major Group and the revenue for the Major Group as a percent of total Item Discounts The dollar amounts of this Major...

Page 117: ...ice round The report lists voids plus a total by approving manager 1 22 07 11 10pm 001 SYS VOIDS From 1 22 07 0 35 To 1 22 07 23 10 Atlanta GA TEC Diner Manager 1 The approving Manager s name 3 19 100...

Page 118: ...rt lists refunds by approving manager and gives totals for each manager as well as a total of all Refunds 1 22 07 11 10pm 001 SYS VOIDS From 1 22 07 0 35 To 1 22 07 23 10 Atlanta GA TEC Diner Manager...

Page 119: ...T option in System Setup is set These fields do not appear on the Employee Financial Report Readings Opening 0 00 Closing 100 82 Menu Item Sales before Voids Refunds or Discounts Tax and Tips Trn Open...

Page 120: ...6 29 Gsts Avg Chk 7 6 29 Avg Trn Time 0 41 Balance This section contains a method of balancing the readings adjustment to the system s reported Gross Sales It does not print if the NRGT is not being u...

Page 121: ...in checks with Charge Tips Declared Tips Cash Tips Charge Tips Prints if MIN TIP is set in System Setup Deposit This section is created from entries made in the Deposit function Media types that displ...

Page 122: ...to track sales Track System Sales for the System Revenue Center and Terminal reports and Track Employee Sales for the Employee report will appear on this report Major Groups Items sold Gross Revenue...

Page 123: ...ns Summarizes the use of functions that are flagged to track usage Track System for the System Revenue Center and Terminal reports and Track Employee for the Employee report defined in the Function Se...

Page 124: ...0 35 To 1 22 07 23 10 Atlanta GA TEC Diner Breakfast 65 40 Tcks Avg Tck 8 8 18 Gsts Avg Chk 8 8 18 Lunch 20 74 Tcks Avg Tck 4 5 19 Gsts Avg Chk 4 5 19 Total 86 14 Tcks Avg Tck 12 7 18 Gsts Avg Chk 12...

Page 125: ...system 1 22 07 11 13pm 001 SYS MEDIA From 1 22 07 0 35 To 1 22 07 23 13 Atlanta GA TEC Diner Server1 Shift 1 Cash 1 4 00 Check 2 15 58 Total 3 11 58 Pickup 1 4 00 Gross Sales 15 58 Server Name Employ...

Page 126: ...t on the Financial and Media Reports 1 22 07 11 21pm 001 SYS LOAN PICKUP From 1 22 07 0 35 To 1 22 07 23 21 Atlanta GA TEC Diner 1 22 07 4 43 Loan 1 5 00 1 22 07 4 45 Loan 1 25 00 1 22 07 4 47 Loan 1...

Page 127: ...7 11 13pm 001 SYS SALES TAX From 1 22 07 0 35 To 1 22 07 23 13 Atlanta GA TEC Diner Tax 1 Taxable 44 03 Non Taxable 0 00 Sales Tax 2 63 Total Taxable 44 03 Non Taxable 0 00 Sales Tax 2 63 Taxable Sale...

Page 128: ...a check is tendered with a media that is set with the CHARGE ACCT option in Media Setup Options Accounts are created in the Charge Account Setup table 1 23 07 12 26am 001 CHRG ACCT BALANCE From 1 23...

Page 129: ...t will be included on this report sorted by the person receiving the discount 1 24 07 4 48pm 004 DISCOUNT RECIPIENT From 1 23 07 0 33 TO 1 23 07 16 23 Atlanta GA TEC Diner 10 Emp Disc 1 1 00 6 Emp Dis...

Page 130: ...ss are set in Report Setup X Report 5 20 Z Report System Revenue Center Terminal Employee The Z Report allows an employee to print a pre defined sequence of reports with a single command In addition Z...

Page 131: ...AB Option Description Report Setup Z Report Reports to include in each Z Exports Create Export Exports Append Export Files Exports Fixed Position Export Exports Export Line Header Location Sales Week...

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