TD iCT250 Quick Start Manual Download | Manualshive

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For the TD iCT250:

•

with PINpad

•

without PINpad

* PINpad not shown

TD iCT250

Quick Start Guide

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Summary of Contents for iCT250

Page 1: ...For the TD iCT250 with PINpad without PINpad PINpad not shown TD iCT250 Quick Start Guide...

Page 2: ...en permission of an authorized representative of The Toronto Dominion Bank NOTICE The Toronto Dominion Bank reserves the right to make changes to specifications at any time and without notice The Toro...

Page 3: ...Cardholder Privacy and Security 6 Terminal security 6 Fraud prevention 7 Manually entered credit card numbers 7 Call for authorization 7 Financial Transactions 7 Accepted card types 8 PINpad transacti...

Page 4: ...Changing the terminal communication method 20 More features and functionality 20 Troubleshooting 21 What problems can I easily resolve 21 Why isn t my terminal powering on 21 Why don t I see a connect...

Page 5: ...ions for customer s using credit or debit cards Depending on your settings some card types may not be accepted by your terminal Please please go to our online documentation at www tdmerchantsolutions...

Page 6: ...to the terminal The Terminal 1 Paper chamber flap 2 Function keys The F1 and F4 keys can be used as shortcuts and to select onscreen options See page 3 for more information 3 Navigation keys Use the F...

Page 7: ...the Idle screen On it are a number of important icons They are left to right 1 Communication icon The icon indicates whether the terminal is connected to the network It will be one of two colours gre...

Page 8: ...tions on available on the terminal refer to page 22 for a complete menu breakdown Navigation Once you get to the desired screen use the following keys to navigate it Press the F2 or F3 arrow keys to s...

Page 9: ...ur terminal it is used by the customer to enter information and select options regarding the transaction If you don t have a PINpad the customer will use the terminal to enter information 1 Function k...

Page 10: ...user IDs or passwords and to prevent unauthorized use In any event the Merchant will be liable for any unauthorized use of the terminal or any user IDs or passwords There are three user security setti...

Page 11: ...ming a card not present purchase Disabled Force post purchase This is the ability to perform a transaction with a manually entered authorization number versus the transaction being authorized automati...

Page 12: ...verwritten whenever a day close is performed It s better if you call in to make these changes so that they are permanent Partial authorizations This option allows for partial payments If the instituti...

Page 13: ...sert card a The customer inserts their credit card b The customer enters their PIN and presses OK c The screen shows that authorization number the transaction total and the receipts print Swipe card a...

Page 14: ...or No b Customer enters selects the tip amount option and presses OK c Customer confirms the dollar amount and presses Accept or Change 4 Perform one of the following payment methods Contactless a Th...

Page 15: ...Force Ph Mail 2 Enter the dollar amount and press OK 3 Perform one of the following payment methods Swipe card a Verify the card info with what is on the screen and press OK Go to step 4 Manually ent...

Page 16: ...t and press OK b If more than one transaction appears scroll to the desired one and press Select Go to step 3 by Account credit cards only This recalls any transaction for the entered card account num...

Page 17: ...ods Insert card a Verify the card info with what is on the screen and press OK b The customer may be required to enter their PIN Go to step 5 Swipe card a Verify the card info with what is on the scre...

Page 18: ...ble receipts select the desired one and press OK Go to step 3 Invoice a Enter the invoice number and press OK Go to step 3 Account a Swipe the card or enter the account number and press OK Go to step...

Page 19: ...Number Terminal ID SALE 06 16 2016 12 41 02 Acct 455763 1632 S Card Type VI Name nnnnnnn Trace 010103 Inv 109 Auth 089090 RRN 001003099 Sale 9 00 TOTAL 9 00 00 APPROVED THANK YOU Retain this copy for...

Page 20: ...atches Prints selected reports Checks for mail and downloads Downloads available updates Starts a new business day on the terminal by opening a new batch 1 Press the Admin key Business Day Menu End of...

Page 21: ...er the report is for an individual ID or all IDs DISPLAY or PRINT your report transactions by operator ID and for the current business day Operator Detail Same as above transactions by card type opera...

Page 22: ...press OK 4 Select one of the following options a Transaction Details b Totals 5 Do one of the following a Enter an Operator ID and press OK b Press OK for a report showing all operators 6 Enter the s...

Page 23: ...ctivity log The activity log provides the ability to display print or delete a report log showing all restricted access activity on the terminal 1 Press the Admin key Other Functions Activity Log 2 En...

Page 24: ...et connection Suggested communication setting No Yes Ethernet Only Yes No Dial Only Yes Yes Eth w dial F back 1 Press the Admin key Setup Menu Communications Menu Comms Type Setting 2 Select one of th...

Page 25: ...card more quickly or more slowly or from the top of the reader towards you 2 Request another form of payment If this card can be read the problem is with the first card 3 Use a cleaning card to clean...

Page 26: ...your Internet connection working properly Verify this with another device 2 Is your modem router working correctly Unplug and plug back in your modem router and wait for three to four minutes 3 Ensure...

Page 27: ...Amount by Account by Invoice by Trace PreAuthOpen Inv PreAuthOpen Detail Setup Menu Customization Receipt Options Receipt Banner Preprint Receipt Delay Receipt Order Language Options Use ID Password A...

Page 28: ...ete Operator Wording Unlock User ID Report Communications Comms Type Setting IP Address Type Dial Menu Dynamic IP Static IP Prefix Code Long Distance Prefix Predial Dial Retry Dial Tone Baud Dial Mode...

Page 29: ...ID follow these steps Press Correction to change any entry Letters Spaces Special characters 1 Press the key that has the desired letter on it For example press 2 key to enter C 2 Press the F key unti...

Page 30: ...long the top of terminal and remove the old paper roll 2 Unwrap a new paper roll and place it in the paper chamber so that the loose end of the paper feeds up from under the paper roll towards you 3 P...

Page 31: ...ies 24 hours a day seven days a week General Merchant Inquiries Monday Friday 8 a m 8 p m ET Printer Stationery Supplies Monday Friday 8 a m 5 p m ET Documentation Portal This guide covers the most co...

Page 32: ...535392 0620...

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