TCL Alcatel Pixi4-7 3G&VF Service Manual Download

Page: 1 / 30

Service

Manual

TCL

Communication Ltd.

Rev.

9003A/9003X/VF1100 Level 1 Service Manual

Page

1.1

1/30

Pixi4-7 3G&VF

9003A/9003X/VF1100

Note: this manual is non-contractual and TCL Communication Ltd. can modify it without prior

notice on the characteristics of described equipments.

Summary of Contents for Alcatel Pixi4-7 3G&VF

Page 1: ... 1 1 1 30 All rights reserved Transfer copy use or communication of this file is prohibited without authorization Pixi4 7 3G VF 9003A 9003X VF1100 Note this manual is non contractual and TCL Communication Ltd can modify it without prior notice on the characteristics of described equipments ...

Page 2: ... Level 1 Service Manual Page 1 1 2 30 All rights reserved Transfer copy use or communication of this file is prohibited without authorization 1 0 7 Mar 2016 Preliminary Draft Jane Chen Keira Xie Rev Date Modification description Prepared By Checked By Approved By ...

Page 3: ... 11 2 5 3 End user USB cable 12 2 6 Maintenance policy 12 2 6 1 For handset 12 2 6 2 For standard accessories charger headset and USB cable 12 2 6 3 If input the following codes on tablet you can 13 2 6 4 User Data Format reset introduction 13 2 7 Tablet maintenance 16 2 8 Invoice check 16 2 9 IMEI Check 17 2 10 Humidity sensitive sticker Check 18 2 11 Visual Mechanical inspection 19 2 12 Accessor...

Page 4: ...Platform OS Platform MT8321 CPU frequence Quad core 1 3GHz OS Android OS Version V6 0 Design Design dimension L x W x H mm 189 2 107 6 9 15mm Form factor Bar Side Keys Volume Power Key Removable battery cover Non removable Vibrator No Estimated Weight unit g with battery 255g Display Main display vision size unit inch 7 Main display resolution 7 600x1024 WSVGA Main display technology TFT Main disp...

Page 5: ...on in LCD VA Wireless Display Capability Miracast No Bluetooth Tethering Yes Wireless Charging No USB OTG No FM 9003A VF1100 Yes 9003X No Main camera Pixel 9003X VF1100 2 Mpxl for EMEA 9003A 5 Mpxl SW to 8M for LATAM Camera Flash No Auto focus No Digital Zoom 4x Panorama mode support Yes HDR Yes Video capture resolution fps 9003X VF1100 720p 30fps 2 0MP 9003A 1080p 30fps 5 0MP Picture Geo tag supp...

Page 6: ...ion Sensors G sensor Yes Proximity No Light sensor No E Compass No Gyroscope No Pressure sensor No Sensor Hub No Hall IC No Battery Battery capacity mAh 2580mAh Standby time 430hours Talking time Hours 5Hours 3G 10Hours 2G Charging time Hours within 4hours Battery type RF standby mode Soft pack 2 Portable Label 2 1 Label zones Printing zone definition CPE000203AC0 For General 27 22 11 1 5 16 1 5mm...

Page 7: ...td Rev 9003A 9003X VF1100 Level 1 Service Manual Page 1 1 7 30 All rights reserved Transfer copy use or communication of this file is prohibited without authorization Printing zone definition CPE000381AC0 For General 27 22 11 1 5 16 1 5mm ...

Page 8: ...al TCLCommunication Ltd Rev 9003A 9003X VF1100 Level 1 Service Manual Page 1 1 8 30 All rights reserved Transfer copy use or communication of this file is prohibited without authorization 2 2 Commercial Label Samples ...

Page 9: ...ice Manual TCLCommunication Ltd Rev 9003A 9003X VF1100 Level 1 Service Manual Page 1 1 9 30 All rights reserved Transfer copy use or communication of this file is prohibited without authorization 2 3 CU label ...

Page 10: ... 9003X VF1100 Level 1 Service Manual Page 1 1 10 30 All rights reserved Transfer copy use or communication of this file is prohibited without authorization 2 4 L1 Spare Part List Please get the latest SPL in Forlog system 2 5 Accessory 2 5 1 Charger ...

Page 11: ...ce Manual TCLCommunication Ltd Rev 9003A 9003X VF1100 Level 1 Service Manual Page 1 1 11 30 All rights reserved Transfer copy use or communication of this file is prohibited without authorization 2 5 2 Headset ...

Page 12: ...licy This chapter describes the maintenance of the 9003A 9003X VF1100 series device authorized at L1 repair centre The maintenance operations can only be performed in approved repair centres General Main L1 maintenance operations are as following 2 6 1 For handset 1 Warranty check 2 Function test 3 SW downloading 4 Replacement of the defective tablet 2 6 2 For standard accessories charger headset ...

Page 13: ...ication and input 1x1 1 Check SW version End user format Long press volume up key power key 2 6 4 User Data Format reset introduction How to use long press Power Key Volume up key in power off mode to enter recovery mode When to use If you can t start your handset or when you start your handset there will be something wrong with it like can t charge or can t charge normally What does it do when yo...

Page 14: ...0 All rights reserved Transfer copy use or communication of this file is prohibited without authorization 2 Press volume key to select wipe data factory reset press power key to confirm 3 Press volume key to select Yes delete all user data and the press power key to double confirm the factory reset ...

Page 15: ...03X VF1100 Level 1 Service Manual Page 1 1 15 30 All rights reserved Transfer copy use or communication of this file is prohibited without authorization 4 Factory reset complete press volume key to select reboot system now and press power key to confirm ...

Page 16: ...nance 1 Equipments for handset test Battery with full power One SIM card 2 It is recommended the following tools One PC with Windows 2000 NT XP Windows 7 One ampere meter for charger current test 2 8 Invoice check 1 Check warranty status of Handset by POP Proof of Purchase firstly 2 If the end user lost his POP then consider the data code on commercial label as the purchasing day Note Coding day C...

Page 17: ...8 19 20 B C D E F G H I J K 21 22 23 24 25 26 27 28 29 30 L M N O P Q R S T U 31 V mouth 1 2 3 4 5 6 7 8 9 10 E F G H I J K L M N 11 12 O P year 3 4 5 6 7 8 9 10 11 12 M N O P Q R S T U V 13 14 15 16 W X Y Z 2 9 IMEI Check 1 Power on the handset enter Settings About tablet Status IMEI information 2 Input 0X0 0 on calculator screen 3 There are three IMEI sticker positions on the device Position 1 i...

Page 18: ...zation If the IMEI sticker in the back casing is not lost We should make sure that the IMEI number MUST be the same with the one on the IMEI sticker if not it s out of warranty policy 2 10 Humidity sensitive sticker Check If humidity sensitive label is not good the device will be considered as out of guarantee Liquid was detected by humidity sensitive label Position of humidity sensitive sticker ...

Page 19: ... on any surface including the front casing decorate frame battery cover LCD Lens keypad 4 Scratch length 3mm Scratches on any surface including the front casing furnished frame battery cover LCD Lens keypad 5 Distortion Bend twisted or crushed on the h s cover casing or connectors 6 Broken LCD broken casing broken cover broken 7 Dropped Keypad tear off LCD lens connectors fallen off 8 Gap External...

Page 20: ...2 13 Tablet maintenance procedure 1 Check that the SIM card and SD card are set correctly 2 Power on the tablet 3 If the tablet asks to input NCK code which means it is SIM locked and can only be worked with dedicated SIM card Use the correct SIM card 4 Enter the phone code if necessary 5 If power on test step by step with the auto test code Open Calculator application and input 0x0 0 to enter MMI...

Page 21: ...LUE if it functions well II Press Pass to continue III You will see the LCD display greychart if it functions well IV Press Pass to continue V You will see the LCD display black if it functions well VI Press Pass to continue VII You will see the LCD display white if it functions well VIII Press Pass to continue IX You will see the LCD display grey if it functions well X Press Pass to continue KEYB...

Page 22: ...front camera catch if it functions well II Press Pass to continue AUDIO I You will hear piece of record from receiver if it functions well II Press Pass to continue III You will hear piece of record from speaker if it functions well IV Press Pass to continue MIC I Press start to record sound and then press Play you will hear the record sound if it functions well II Press PASS to continue Accessory...

Page 23: ...e FM I You will hear the sound from on channel when you insert earphoneif it functions well The Volume Down and Volume Up will display grey when you adjust the volume if it functions well II Remove the ear phone then press Pass to continue USB Charger I Insert USB cable according to instruction then it will say USB OK Charger OK II Remove USB cable according to instruction III Press Pass to contin...

Page 24: ...will detect it if functions well II Press Pass to continue Battery Temperature I It will display Battery temperature should between 20 50 current is xxx Battery content should between 30 80 current is xxx Battery Voltage is 4 197V Battery Present is xxx if it functions well II Press Pass to continue Bluetooth I Bluetooth will search automatically and it will display device address if it functions ...

Page 25: ...ss Pass to continue BATTERY CTRL I You will see the battery status information II Press Exit to continue Factory Reset It will do the factory reset automatically if you press the item EXIT I End the TEST and go back the calculator screen 3 Software download It is authorized to download software for the handset which needs to be updated This downloading tool is called Sugar MTK_SP V3 3 5 Handset So...

Page 26: ...Transfer copy use or communication of this file is prohibited without authorization 3 2 Handset driver installation Double click to install the Sugar MTK_SP V3 3 5 then select the Install driver check box for the driver installation 3 3 SW download process I Login the Sugar MTK_SP then select the 9003A 9003X VF1100 model ...

Page 27: ...100 Level 1 Service Manual Page 1 1 27 30 All rights reserved Transfer copy use or communication of this file is prohibited without authorization II Click the Get Status button it will display the SW version IMEI Cu ref etc of the handset press Yes to continue ...

Page 28: ...n Ltd Rev 9003A 9003X VF1100 Level 1 Service Manual Page 1 1 28 30 All rights reserved Transfer copy use or communication of this file is prohibited without authorization III Click the Upgrade button Online upgrade process starting Yes ...

Page 29: ...Manual TCLCommunication Ltd Rev 9003A 9003X VF1100 Level 1 Service Manual Page 1 1 29 30 All rights reserved Transfer copy use or communication of this file is prohibited without authorization IV Upgrade finished ...

Page 30: ...al Page 1 1 30 30 All rights reserved Transfer copy use or communication of this file is prohibited without authorization If you have any question or problem please feel free to contact us Thanks for your cooperation TCL Communication Ltd Global Customer Service TS Dept Mar 3th 2015 ...

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