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A N S W E R S

W I T H   I N T E L L I G E N C E

®

T A L K S W I T C H   Q U I C K G U I D E

CONFIGURING
FAX DETECTION

C T.T S 0 0 5 . 5 0 1 4 0 1

U s e   w i t h :

T a l k S w i t c h   2 4 - C A

T a l k S w i t c h   4 8 - C A

T a l k S w i t c h   4 8 - C V A

Summary of Contents for TALKSWITCH 24-CA

Page 1: ...A N S W E R S W I T H I N T E L L I G E N C E T A L K S W I T C H Q U I C K G U I D E CONFIGURING FAX DETECTION CT TS005 501401 Use with TalkSwitch 24 CA TalkSwitch 48 CA TalkSwitch 48 CVA ...

Page 2: ...G Distinctive ring is a service provided by your phone company where a second phone number is added to the same physical telephone line A call to either telephone number will ring the same line each having a different ringing pattern on your phones Here s how the TalkSwitch can handle incoming calls Advantages Does not require a 2nd physical line for faxes More telephone lines can be added as you ...

Page 3: ...re noisy the auto attendant may have difficulty detecting the incoming CNG tone and therefore not route the call to the fax machine Which Option Do You Prefer Option Complete This Step Only Option 1 Dedicated Fax Line Step 2 Option 2 Distinctive Ring Step 3 Option 3 Auto Detection via Auto Attendant Step 5 DEDICATED FAX LINE Connect the fax machine directly to the incoming fax line The remaining i...

Page 4: ...n Telephone Lines See Arrows 2 1 Choose the Line number for the incoming fax Activate the Line Enter the Line telephone number This is the number people use to call your office Enter the distinctive ring number on this line This is the number people will call to get your fax machine STEP C STEP B STEP A Choose System Information and then Fax Information See Arrows 2 1 Enter the Distinctive Ring nu...

Page 5: ...lkSwitch You may wish to add the following telephone equipment It is not necessary to add all these devices or lines WWW TALKSWITCH COM 4 C O N F I G U R I N G F A X D E T E C T I O N Incoming Telephone Line with Distinctive Ring Fax Machine Connected to Extension 118 Incoming Telephone Line with Distinctive Ring Fax Machine Connected to Extension 113 TalkSwitch 24 CA fax connections TalkSwitch 48...

Page 6: ...res the incoming fax line The default configuration assumes that the fax machine is attached to extension 118 TalkSwitch 24 CA users should connect to extension 113 Adjust these values to match the extensions you will plug your fax into WWW TALKSWITCH COM 5 C O N F I G U R I N G F A X D E T E C T I O N STEP A Choose Call Handling and then Auto Attendant See Arrows STEP E STEP C 2 1 Follow these se...

Page 7: ...he data exchange to the TalkSwitch unit and should take only a few seconds to complete WWW TALKSWITCH COM 6 C O N F I G U R I N G F A X D E T E C T I O N STEP E STEP D STEP C STEP B STEP A Choose Call Handling and then Telephone Lines See Arrows 2 1 Choose Line 1 Each line will be configured in succession Select Mode 1 Different Mode Scheduling can be configured later Choose to Play Auto Attendant...

Page 8: ...tendant say The following is an example of a typical Auto Attendant greeting Welcome to the ABC company If you know your party s three digit extension you may dial it now To reach reception press 0 or stay on the line WWW TALKSWITCH COM 7 C O N F I G U R I N G F A X D E T E C T I O N Incoming Telephone Line Fax Machine Connected to Extension 118 Incoming Telephone Line Fax Machine Connected to Ext...

Page 9: ...dants and or TalkSwitch User Guide NOTE Failure to Record an Auto Attendant will cause your office phone to answer with no message The caller will hear dead air and will assume that they are not connected causing them the hang up the phone 1 4 WWW TALKSWITCH COM 8 C O N F I G U R I N G F A X D E T E C T I O N About TalkSwitch TalkSwitch is dedicated to providing small and multi location businesses...

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