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TEENAGE MUTANT

 

 

NINJA TURTLES

 

SERVICE AND OPERATION MANUAL

Games configured for North America operate on 60 cycle electricity only. These games will not operate in countries with 50 cycle electricity (Europe, UK, Australia).

WARNING

 

IMPORTANT HEALTH WARNING: PHOTOSENSITIVE SEIZURES - A very small percentage of people may experience a seizure when exposed to certain visual images, 

including flashing lights or patterns. Even people with no history of seizures of epilepsy may have an undiagnosed condition that can cause “photosensitive epileptic 

seizures” due to certain visual images, flashing lights or patterns. Symptoms can include lightheadedness, altered vision, eye or face twitching, jerking or shaking of arms or 

legs, disorientation, confusion, momentary loss of awareness, and loss of consciousness or convulsions that can lead to injury from falling down or striking nearby objects.
IMMEDIATELY STOP PLAYING AND CONSULT A DOCTOR IF YOU EXPERIENCE ANY OF THESE SYMPTOMS.

1-800-KICKERS - [email protected] 

www.sternpinball.com - facebook.com/sternpinball 

MANUAL #780-50Q5-00 

TEENAGE MUTANT NINJA TURTLES #500-55Q5-01

© 2020 Viacom Overseas Holdings C.V. All Rights Reserved. Teenage Mutant Ninja Turtles, and all related titles, logos and characters are trademarks of Viacom Overseas Holdings C.V.
© 2020 Viacom International Inc. All Rights Reserved. Nickelodeon and all related titles, logos and characters are trademarks of Viacom International Inc.

Stern Pinball machines are assembled in Elk Grove Village, Illinois, USA.  Stern Pinball has inspected each game element to ensure it meets our quality standards.
Each pinball machine has unique characteristics that make it a one-of-a-kind American made product.  Each will have variations in appearance resulting from differences 

in the machine’s particular wood parts, individual printed art and mechanical assemblies.  No playfield is perfectly flat and varies depending on the season.  Game play will 

result in playfield dimpling as the harder steel ball contacts the wood and coating; over time multiple dimples will blend to make them less noticeable.  Normal plastic insert 

crazing (tiny stress cracks) and ghosting (small cloudy areas around insert edges) are often seen in pinball machines, due to a combination of plastic mold stress, pushing of 

inserts into purposely undersized holes, and heating and breaking of inserts’ plastic “skin” when the playfield is sanded. 

 

SERVICE AND OPERATION MANUAL

ATTENTION!  IMPORTANT WARRANTY INFORMATION

The electronics system, node network architecture, mechanical devices and associated software control systems in this pinball machine are designed to work with genuine 

Stern Pinball accessories and devices.
Installation of non-authorized accessories, lamps, LED’s, motors or other devices or modification of electro-mechanical devices may damage the system and will void your 

warranty. 

Summary of Contents for 500-55Q5-01

Page 1: ...l Rights Reserved Nickelodeon and all related titles logos and characters are trademarks of Viacom International Inc Stern Pinball machines are assembled in Elk Grove Village Illinois USA Stern Pinbal...

Page 2: ...ttom 39 5 5 Backbox Parts 40 5 6 Speaker Panel Parts 40 5 7 Cabinet Parts 41 5 8 Ball Shooter Assembly 42 5 9 Auto Launch Assembly 42 5 10 Ball Trough Assembly 43 5 11 Slingshot Assembly 43 5 12 Flipp...

Page 3: ...taking care to avoid the box staples 3 Remove the four 4 foam pieces and two 2 narrow box tubes which contain the four 4 identical legs with levelers 4 DO NOT CUT STRAPPING YET Keep backbox secured in...

Page 4: ...ox 23 Replace the cash box lid and retaining clip for future use 24 Locate the two 2 backbox bolts in the cash box 25 Carefully raise backbox to upright position while ensuring that cables are not pin...

Page 5: ...r lane to float between the two 2 black lines This will place the playfield at the recommended 6 5 pitch Playfield angles greater than 6 5 can be achieved by turning out the rear leg level er s for in...

Page 6: ...LAY START 20 000 000 6 DYNAMIC REPLAY START 60 000 000 7 REPLAY LEVEL 1 15 000 000 8 REPLAY LEVEL 2 30 000 000 9 REPLAY LEVEL 3 45 000 000 10 REPLAY LEVEL 4 60 000 000 11 REPLAY BOOST YES 12 SPECIAL L...

Page 7: ...he legs must be re moved follow the remaining steps 2 REMOVE THE LEGS AND STAND UP 1 3 TRANSPORTING THE GAME 2 3 4 6 Remove the legs rear legs first Use a stool or a friend to support the rear of the...

Page 8: ...machine inside and out and check leg levelers for free operation Visual check for loose or broken playfield and cabinet parts and repair as necessary Electrical check Plug into grounded outlet and che...

Page 9: ...lize Ethernet or TCP IP protocols or signaling stan dards SPIKE nodes are not compatible with standard computer networking equipment CAUTION Plugging a SPIKE Node or CPU board into a standard Ethernet...

Page 10: ...r motor Each device has a common 48V power source that is then connected to ground by a dedicated control transistor Each driver is protected against shorting static elec tricity and over current cond...

Page 11: ...te 1 RGB Playfield 520 8450 00 8c n a Right LED Board Playfield 520 8447 00 8c1 n a LED Board 1 White 2 RGB Playfield 520 8453 00 Node 9 OFF OFF ON OFF Playfield 48V Core Driver Node Playfield 520 701...

Page 12: ...DR 6 090 5032 ND 9 Lower Lock 8 CN7 4 YEL BRN 48V 1 GRY ORG Playfield Coil 26 1200 8 DR 7 090 5044 ND 10 Upper Lock 8 CN7 2 YEL RED 48V 1 GRY ORG Playfield Coil 26 1200 8 DR 8 090 5044 ND 11 Left Pop...

Page 13: ...IKE SYSTEM AND NODE GUIDE 13 TEENAGE MUTANT NINJA TURTLES MANUAL 500 55Q5 01 2020 Viacom International Inc All Rights Reserved Figure 3 2 1 Playfield driver locations top view DRIVER REFERENCE CONTINU...

Page 14: ...1 12 BLK GRY Playfield Rollover 9 SW 27 500 9935 04 15 Trough 6 8 8a CN14 Playfield Opto 8 SW 32 520 5344 00 tx 520 1051 00 rx 16 Trough 5 8 8a CN14 Playfield Opto 8 SW 33 520 5344 00 tx 520 1051 00 r...

Page 15: ...515 0215 01 rx 54 55 Right Ramp Enter 8 CN13 3 PNK RED 10 BLK BRN Playfield Micro 8 SW 1 180 5087 00 56 Ramp Right Exit 9 CN11 6 TAN GRN 11 12 BLK GRY Playfield Micro 9 SW 19 180 5087 00 57 58 59 60 6...

Page 16: ...Tilt 1 CN5 4 LGN RED 3 BLK Cabinet 1 SW 22 95 96 97 98 C1 DIP 1 0 CPU Node 0 SW 0 C2 DIP 2 0 CPU Node 0 SW 1 C3 DIP 3 0 CPU Node 0 SW 2 C4 DIP 4 0 CPU Node 0 SW 3 C5 DIP 5 0 CPU Node 0 SW 4 C6 DIP 6...

Page 17: ...IKE SYSTEM AND NODE GUIDE 17 TEENAGE MUTANT NINJA TURTLES MANUAL 500 55Q5 01 2020 Viacom International Inc All Rights Reserved SWITCH REFERENCE CONTINUED Figure 3 3 1 Playfield switch locations top vi...

Page 18: ...GRY 1 2 RED Playfield Feature White 8 LP 58 520 5307 00 20 21 22 Team Up R 8 b CN3 2 RED GRY 1 RED Playfield Feature RGB 8 LP 11 520 5333 00 23 Team Up G 8 b CN3 3 GRN GRY 1 RED Playfield Feature RGB...

Page 19: ...3 5 BLU GRN 1 RED Playfield Feature White 8 LP 62 520 8460 00 76 77 78 Bebop R 9 a CN6 3 RED WHT 1 2 RED Playfield Feature RGB 9 LP 55 520 8453 00 79 Bebop G 9 a CN6 4 GRN WHT 1 2 RED Playfield Featur...

Page 20: ...1 520 8453 00 124 Krang B 9 a CN4 6 BLU VIO 1 2 3 RED Playfield Feature RGB 9 LP 42 520 8453 00 125 Foot Combo 2 loop 9 a CN4 7 ORG YEL 1 2 3 RED Playfield Feature White 9 LP 43 520 8453 00 126 Mondo...

Page 21: ...Flash White 9 LP 30 113 5045 08 166 167 168 Right Ramp Flash 8 b CN6 13 ORG GRN 1 2 RED Playfield Flash White 8 LP 39 113 5045 08 169 170 Van Flash 9 a CN3 8 YEL WHT 1 2 RED Playfield Flash White 9 LP...

Page 22: ...2 SPIKE SYSTEM AND NODE GUIDE TEENAGE MUTANT NINJA TURTLES MANUAL 500 55Q5 01 2020 Viacom International Inc All Rights Reserved LIGHT REFERENCE CONTINUED Figure 3 4 1 Playfield light locations top vie...

Page 23: ...es 3 3V 3 3V Logic Red ON Logic power supply is good OFF Logic power supply bad call tech support 5V 5V Logic Red ON Logic power supply is good OFF Logic power supply bad call tech support 12V 12V Bac...

Page 24: ...Greece ON ON ON ON OFF OFF OFF OFF Italy OFF OFF OFF ON OFF OFF OFF OFF Japan ON OFF ON OFF ON OFF OFF OFF Middle East ON ON ON OFF ON OFF OFF OFF Netherlands OFF OFF ON OFF OFF OFF OFF OFF New Zealan...

Page 25: ...ELECTRONIC PINOUTS AND SCHEMATICS 25 TEENAGE MUTANT NINJA TURTLES MANUAL 500 55Q5 01 2020 Viacom International Inc All Rights Reserved USA INTERNATIONAL NON EURO STANDARD PRICING SELECT TABLE...

Page 26: ...01 09 Y Euro 10 1 1 00 3 2 00 7 3 00 755 5401 10 Y Euro 11 1 1 00 4 2 00 755 5401 11 Y Euro 12 2 1 00 4 2 00 6 3 00 9 4 00 755 5401 12 Y For a different Euro Pricing Scheme other than Factory Default...

Page 27: ...In 7 Plunge 2 Switch 8 Plunge 1 Switch 9 N C 10 N C 11 N C 12 N C CN8 100 10 Pin Header dual row Electronic Coin Mech 1 Ground 2 12V 3 Coin 5 4 Coin 6 5 N C 6 Coin Enable Inhibit 7 Coin 1 8 Coin 2 9...

Page 28: ...Switch GRY YEL 7 Ground BLK GRN 8 Ground BLK GRN 9 Ground BLK GRN CN11 100 12 Pin Header 1 V 2 8 SW 26 Switch LGN BLK 3 8 SW 27 Switch 4 8 SW 17 Switch LGN RED 5 8 SW 18 Switch LGN ORG 6 8 SW 19 Swit...

Page 29: ...3 9 SW 29 Switch GRY BRN 4 9 SW 30 Switch GRY RED 5 9 SW 31 Switch GRY ORG 6 9 SW 16 Switch GRY YEL 7 Ground BLK BLU 8 Ground BLK BLU 9 Ground BLK BLU CN11 100 12 Pin Header 1 V RED 2 9 SW 26 Switch 3...

Page 30: ...5 VDC RED 3 LED 22 RED ORG 4 LED 23 GRN ORG 5 LED 24 BLU ORG 6 LED 25 YEL GRY 7 LED 26 YEL WHT 8 LED 27 RED VIO 9 LED 28 GRN VIO 10 LED 29 BLU VIO 11 LED 30 ORG BRN 12 LED 31 ORG RED 13 LED 32 ORG GR...

Page 31: ...G 11 LED 18 YEL ORG 12 LED 19 YEL GRN 13 LED 20 14 GND CN3 100 10 Pin Header 1 5 VDC RED 2 5 VDC RED 3 LED 21 RED YEL 4 LED 22 GRN YEL 5 LED 23 BLU YEL 6 LED 24 YEL VIO 7 LED 25 YEL GRY 8 LED 26 YEL W...

Page 32: ...ED 2 LED 1 YEL ORG 3 LED 2 YEL RED 4 LED 3 R RED BRN 5 LED 3 G GRN BRN 6 LED 3 B BLU BRN ID Type Pin Description Wire Color CN1 100 6 Pin Header 1 5 VDC RED 2 LED 1 YEL WHT 3 LED 2 YEL GRY 4 LED 3 R R...

Page 33: ...00 ID Type Pin Description Wire Color CN1 100 6 Pin Header 1 5 VDC RED 2 LED 1 YEL GRY 3 LED 2 YEL VIO 4 LED 3 R RED YEL 5 LED 3 G GRN YEL 6 LED 3 B BLU YEL 4 13 LED BOARD 1 WHITE 2 RGB 9A3 520 8453...

Page 34: ...olor CN1 100 5 Pin Header 1 Ground BLK RED 2 Sw 3 WHT GRN 3 Sw 2 WHT YEL 4 Sw 1 WHT ORG 5 5 VDC IN RED ID Type Pin Description Wire Color CN1 100 3 Pin Header 1 Ground BLK RED 2 N C 3 5 VDC IN RED ID...

Page 35: ...WHT 3 Earth Ground In GRN 4 DC Ground BLK 5 DC Ground BLK 6 DC Ground BLK 7 48 V System Power GRY 8 48 V System Power GRY 9 48 V System Power GRY ID Type Pin Description Wire Color CN1 100 3 Pin Heade...

Page 36: ...DS MAY THEN BE ATTACHED TO GROUNDING STUD REPLACE ALL FUSES WITH CORRECT CURRENT RATINGS Part Number Description 034 6012 00 Line Cord 3m 5 15P USA 034 6012 01 Line Cord 3m CEE77P EUROPE 034 6012 02 L...

Page 37: ...1 3 Other rubber part numbers and usage 5 2 RUBBER SIZE CHART Figure 5 2 1 Rubber ring inner diameter sizing tool Hold ring up to chart and read largest size on inside of ring Dimensions are Inner Di...

Page 38: ...tion Card 1 3 755 7665 00 SPI Card 1 4 535 8385 00 Welded Hanger Bracket 2 5 260 5000 00 Pinballs 6 6 500 6815 00 Bubble Level Assembly 1 7 535 8145 00 Shooter Lane Ramp 1 8 550 5031 05 Blue Hood 1 9...

Page 39: ...s 4 2 8 9 6 5 7 8 9 10 10 3 1 5 5 1 6 6 ID Part Number Description Qty 1 520 7017 72 Core Node Driver Board 1 2 520 8446 00 LED Board 8b 1 3 520 8448 00 LED Board 9a 1 4 520 8447 00 LED Board 8c 1 5 5...

Page 40: ...t Backbox Decal 1 8 820 76Q5 02 Right Backbox Decal 1 ID Part Number Description Qty 1 509 1003 01 CPU Node Board 1 2 520 8096 00 Power Distribution Board 1 3 011 5003 00 Power Supply 48V 500W 1 4 515...

Page 41: ...2 00 1 4 20 X 1 2 Carriage Bolt 2 11 545 5017 00 Plastic Channel 2 12 545 5038 00 Glass Rear Extrusion 1 13 535 7297 02 Side Armor Wrinkle Black 2 14 500 6146 00 07 Ball Shooter Assembly 1 15 535 5027...

Page 42: ...00 PIN KICKER ARM AUTO PLUNGER 1 9 232 5300 00 SCREW 8 32 X 1 4 PPH SEMS 4 10 530 7835 00 PIVOT AUTO PLUNGER 1 11 545 5423 00 NYLINER 1 4 SHAFT 4L1 FF 1 12 237 5937 02 SCREW 2 56 X 1 2 HWH MS 2 13 535...

Page 43: ...00 RETAINING RING 1 4 DIA 2 11 515 5338 00 PLUNGER LINK ASSEMBLY 1 12 266 5020 00 COMP SPRING CONICAL 1 13 036 5604 00 4 GENERIC JUMPER 2 1 2 3 4 5 6 8 10 10 11 12 7 9 1 2 3 4 5 6 8 10 10 11 12 7 9 I...

Page 44: ...PER PAD 1 12 237 6144 00 SET SCREW 10 32 x 3 4 SOCKET 2 13 515 7203 01 PLUNGER CRANK ASSEMBLY LEFT 1 14 515 5133 06 06 FLIPPER BAT AND SHAFT 1 500 6307 10 FLIPPER REBUILD KIT LEFT Refer to game rubber...

Page 45: ...1 515 6459 04 ND BUMPER BOTTOM ASSY NO DIODE 1 ID Part Number Description Qty 7 500 9934 01 POP BUMPER SWITCH ASSY 2 LUG LEFT 1 8 240 5005 00 6 32 NYLON STOP NUT 3 9 090 5044 ND COIL 26 1200 1 10 237...

Page 46: ...45 5607 05 BUMPER SKIRT TRIMMED 45 DEG 1 4 266 5048 00 COMPRESSION SPRING POP BUMPER BODY 1 5 511 1982 00 POP BUMPER FLASH LED PCB W WIRES 1 1 3 2 4 ID Part Number Description Qty 1 535 2358 00 BRACKE...

Page 47: ...1 2 HWH MS 2 3 535 6539 00 SWITCH BODY PROTECT PLATE 1 4 180 5157 01 SHOOTER SWITCH SHORT ARM 1 5 18 AUTO LAUNCH SWITCH BRACKET ASSEMBLY 511 2997 00 5 19 SKILL SHOT LIGHT ASSEMBLY 500 2522 00 1 2 3 4...

Page 48: ...1 2 511 2919 00 ASSY MAGNET COIL SUPPORT FOR DC MOTOR 1 3 237 5903 00 SCREW 8 32 X 3 8 HWH 2 5 23 MAGNET COIL SUPPORT FOR DC MOTOR ASSEMBLY 511 2919 00 4 4 3 2 1 ID Part Number Description Qty 1 535 2...

Page 49: ...T LEFT SIDE ASSEMBLY 511 9714 Q6 6 1 3 2 5 4 ITEM NO PART NUMBER DESCRIPTION QTY 1 535 1953 00 BRACKET DUAL TARGET 1 2 510 7755 00 ASSEMBLY DUAL TARGET GRANDPA 1 3 820 1119 16 DECAL SET 16 1 4 535 982...

Page 50: ...CH GATE 1 4 237 5937 02 SCREW 2 56 X 1 2 HWH MS 2 5 535 6539 00 SWITCH BODY PROTECT PLATE 1 5 28 ROLL UNDER GATE W SIGN ASSEMBLY 511 2943 01 3 2 1 ITEM NO PART NUMBER DESCRIPTION QTY 1 511 2942 00 ASS...

Page 51: ...ty 1 515 2339 00 ASSEMBLY BACK STOP DUAL RAMP STOP 1 2 535 2350 00 SHAFT SUPPORT DUAL RAMP STOP 1 3 090 5072 03 MINIATURE COIL 29 1400 1 4 535 2351 00 STOP PLATE DUAL RAMP STOP 1 5 530 1092 00 SHAFT D...

Page 52: ...0 01 SCREW 6 32 X 1 4 PPH MS BLACK 2 8 830 1090 40 PLASTIC SET 40 1 9 000 0650 00 DOUBLE SIDED ADHESIVE TAPE 3 8 WIDE ROLL 0 26FT 5 34 RIGHT RAMP ASSEMBLY 500 9897 01 7 7 10 11 9 15 19 16 13 1 8 8 6 5...

Page 53: ...LY TAPERED 1 7 5 3 4 2 3 8 1 6 ITEM NO PART NUMBER DESCRIPTION QTY 1 535 2352 00 BRACKET RAMP BALL STOP 1 2 090 5044 ND COIL 26 1200 NO DIODE 1 3 535 5203 03 COIL RETAINING BRACKET 2 4 545 5847 04 COI...

Page 54: ...5001 00 6 WASHER 2 6 240 5005 00 6 32 NYLON STOP NUT 2 ID Part Number Description Qty 1 830 1090 02 PLASTIC SET 02 1 2 550 5031 05 MINI MARS W EARS BLUE SB 1 3 520 7000 00 SINGLE FLASH LED BOARD 1 4 2...

Page 55: ...6 00 SCREW 6 32 X 1 9 240 5005 00 6 32 NYLON STO ID Part Number Description Qty 1 830 1098 05A PLASTIC SET 05A 1 2 242 5001 00 6 WASHER 5 3 232 5201 00 SCREW 6 32 X 3 8 PPH MS SEMS 3 4 254 5008 02 HEX...

Page 56: ...1090 17 PLASTIC SET 17 1 2 254 5008 02 HEX SPACER 5 8 2 3 242 5001 00 6 WASHER 4 4 232 5201 00 SCREW 6 32 X 3 8 PPH MS SEMS 2 ID Part Number Description Qty 1 830 1090 17 PLASTIC SET 17 1 2 254 5008...

Page 57: ...NUMBER DESCRIPTION QTY 1 830 1098 20A PLASTIC SET 20A 1 2 240 5005 00 6 32 NYLON STOP NUT 2 3 242 5001 00 6 WASHER 2 4 232 5202 00 SCREW 6 32 X 1 2 PPH MS SEMS 2 5 520 7000 00 SINGLE FLASH LED BOARD...

Page 58: ...4 PPH MS 2 4 240 5005 00 6 32 NYLON STOP NUT 2 ID Part Number Description Qty 1 830 1090 23 PLASTIC SET 23 1 2 520 8460 00 PCA LED UPPER TMNT 1 3 237 5504 00 SCREW 6 32 X 3 4 PPH MS 2 4 240 5005 00 6...

Page 59: ...2 5 242 5001 00 6 WASHER 2 6 240 5005 00 6 32 NYLON STOP NUT 2 ID Part Number Description Qty 1 830 1090 35 PLASTIC SET 35 1 2 550 5031 02 MINI MARS W EARS RED SB 1 3 520 7000 00 SINGLE FLASH LED BOAR...

Page 60: ...3 820 1119 23 DECAL SET 23 1 4 820 1119 24 DECAL SET 24 1 5 820 1119 25 DECAL SET 25 1 6 820 1119 26 DECAL SET 26 1 ID Part Number Description Qty 1 550 7464 00 PARTY WAGON TOY 1 2 820 1119 22 DECAL S...

Page 61: ...IC 31 RIVETED ASSEMBLY 1 10 535 2052 00 BRACKET RAMP SUPPORT 1 11 234 5101 00 SCREW 8 X 1 2 SLT HWH AB ZINC 2 12 535 2288 00 HANDLE BACKPANEL 1 13 237 5995 00 SCREW 10 32 X 1 2 HWH N S SERR ZI 2 14 24...

Page 62: ...VAC 250 VAC Line Frequency 60 Hz 50 Hz 60 Hz Line Power Current attract mode 70 W 0 6 A 120 VAC 70 W 0 3 A 240 VAC Line Power Current nominal 360 W 3 A 120 VAC 360 W 1 5 A 240 VAC Line Power Current p...

Page 63: ...y experience a seizure when exposed to certain visual images including flashing lights or patterns Even people with no history of seizures of epilepsy may have an undiagnosed condition that can cause...

Page 64: ...1 800 KICKERS PARTS SERVICE STERNPINBALL COM WWW STERNPINBALL COM FACEBOOK COM STERNPINBALL TEENAGE MUTANT NINJA TURTLES 500 55Q5 01 MANUAL 780 50Q5 00 780 50Q5 00...

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