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About Manuals
This TV comes with the following manuals. Please retain the manuals for future reference.
Note
• Before operating the TV, please read the “Safety Information”.
• Read the supplied safety documentation for additional safety
information.
• Instructions about “Installing the TV to the Wall” are included within this
TV’s instruction manual.
• Images and illustrations used in the Setup Guide and this manual are for
reference only and may differ from the actual product.
• Setting menus are subject to change without notice due to software
updates.
For latest information, visit Sony support website.
Location of the identification label
Labels for the TV Model No. and Power Supply rating are located on the
rear of the TV.
Installation/Set-up
Install and use the TV set in accordance with the instructions below in
order to avoid any risk of fire, electric shock or damage and/or injuries.
Installation
• The TV set should be installed near an easily accessible AC power outlet
(mains socket).
• Place the TV set on a stable, level surface to prevent it from falling over
and causing personal injury or property damage.
• Install the TV where it cannot be pulled, pushed, or knocked over.
• Install the TV so that the TV’s Table-Top Stand does not protrude out
from the TV stand (not supplied). If the Table-Top Stand protrudes out
from the TV stand, it may cause TV set to topple over, fall down, and
cause personal injury or damage to the TV.
Transporting
• Before transporting the TV set, disconnect all cables.
• Two or more persons are needed to transport a large TV set.
• When transporting the TV set by hand, hold it as shown below. Do not
put stress on the panel and the frame around the screen.
• When lifting or moving the TV set, hold it firmly from the bottom.
• When transporting the TV set, do not subject it to jolts or excessive
vibration.
• When transporting the TV set for repairs or when moving, pack it using
the original carton and packing material.
Setup Guide
• TV installation and setup.
Reference Guide (this manual) / Safety Documentation
• Safety information, remote control, troubleshooting, wall-mount installation,
specification, etc.
Help Guide (On screen Manual)
• Settings, functions, Internet connection,
troubleshooting, etc.
• To open it, press
(Input select) on the remote
control and select [Help]. If [Help] does not exist,
select [Edit] and add [Help].
• You can refer to the Help Guide with your
smartphone.
https://rd1.sony.net/help/tv/
jusltn1/h_usltn/
IMPORTANT – Read the End User Software License Agreement
before using your Sony product.
Using your product indicates your
acceptance of the End User Software License Agreement. The software
license agreement between you and Sony is available online at Sony
website (https://www.sony.net/tv-software-licenses/) or on your
product screen. Press
(Quick Settings) on the remote control and
select [Settings]
[System]
[About]
[Legal information]
[End user license agreement].
Safety Information
Topple prevention
(Models with supplied support belt kit)
Refer to the Setup Guide on top of the cushion.
The supplied wood screw is only for affixing to a solid object made of
wood.
(Except models with supplied support belt kit)
Remote Control and TV
The remote control shape, layout, availability and
function of remote control buttons may vary
depending on your region/country/TV model/TV
settings*
1
.
(Power)
TV:
Display TV channel list or switch to input.
(Quick settings):
Display Quick Settings.
(Input select):
Display and select the input
source, etc.
123 (Control menu):
Display the Control menu.
/
/
/
/ :
On screen menu navigation
and selection.
(Back)
(Home)
(Google Assistant) / (Microphone):
Use
Google Assistant*
2
*
3
or voice search*
3
.
+ / – (Volume)
(Mute)*
4
CH + / – (Channel)
/
(Guide):
Display the digital program guide of
TV or Cable/Satellite box*
5
.
App buttons
BUILT-IN MIC SWITCH*
2
:
Turn on/off the built-in
MIC.
(Power)
Remote Control sensor / Light sensor / LED
Built-in MIC*
2
*
3
*
6
:
To enable the built-in MIC,
press the Google Assistant/microphone button on
the remote control and follow the on-screen
instructions.
*1 For other remote control models, refer to the online Help
Guide for details.
*2 Only for limited region/country/model/language.
*3 Google Assistant or voice search requires an Internet
connection.
*4 Accessibility shortcut is available by pressing and holding
(Mute).
*5 [Cable/Satellite box setup] setting is required.
*6 Power consumption will increase when the built-in MIC is
enabled as it is always listening.
Installing the TV to the Wall
Using the optional Wall-Mount Bracket (SU-WL850
or SU-WL450)* (not supplied)
To Customers:
For product protection and safety reasons, Sony
strongly recommends that installation of your TV be
performed by Sony dealers or licensed contractors. Do
not attempt to install it yourself.
To Sony Dealers and Contractors:
Provide full attention to safety during the installation,
periodic maintenance and examination of this
product.
Wall-Mount Bracket Installation Information
For instructions on Wall-Mount Bracket installation,
see the Installation Information (Wall-Mount Bracket)
on the product page for your TV model.
https://www.sony-asia.com/support
• Follow the instruction guide provided with the Wall-
Mount Bracket for your model. Sufficient expertise is
required in installing this TV, especially to determine
the strength of the wall for withstanding the TV’s
weight.
• Sony is not liable for any damage or injury caused by
mishandling or improper installation.
• Only qualified service personnel should carry out
wall-mount installations.
• For safety reasons, it is strongly recommended that
you use Sony accessories, including:
—Wall-Mount Bracket SU-WL850
—Wall-Mount Bracket SU-WL450
• Be sure to use the screws supplied with the Wall-
Mount Bracket when attaching the Wall-Mount
Bracket to the TV set. The supplied screws are
designed as indicated by illustration when measured
from the attaching surface of the Wall-Mount
Bracket.
The diameter and length of the screws differ
depending on the Wall-Mount Bracket model.
Use of screws other than those supplied may result
in internal damage to the TV set or cause it to fall,
etc.
• Be sure to store the unused screws and Table-Top
Stand in a safe place until you are ready to attach the
Table-Top Stand. Keep the screws away from small
children.
* Only for limited region/country/model.
Optional Camera and Microphone
Unit Cable Management
Troubleshooting
General troubleshooting for issues like: black screen,
no sound, frozen picture, TV does not respond, or
network is lost, do the following steps.
1
Restart your TV by pressing the power button on
the remote control for about five seconds. The TV
will restart. If the TV does not recover, try
unplugging the AC power cord (mains lead) then
press the power button on the TV and release it.
Wait for two minutes, and plug in the AC power
cord (mains lead).
Or, press the power button on the TV for about
40 seconds until the TV turns off.
2
Refer to the Help menu shown below.
3
Connect your TV to the Internet and perform a
software update. Sony recommends you to keep
your TV software updated. Software updates
provide new features and performance
improvements.
4
Visit Sony support website (information provided at
the end of this manual).
When you plug in the TV, the TV may not be able to
turn on for a while even if you press the power
button on the remote control or the TV.
It takes time to initialize the system. Wait for about one
minute, then operate it again.
The remote control does not function.
• Replace the batteries.
The parental lock password has been forgotten.
• Enter 4357 for the PIN and enter the new PIN.
This receiver complies with the minimum requirements as specified in
National Telecommunications Commission, Memorandum Circular 02-
03-2016, Regarding the Sale and Labeling of ISDB-T Receivers,
including Memorandum Circular No. 01-0302017, Amending Certain
Provisions of Section 2 of NTC Memorandum Circular No. 02-03-2016
(Sale and Labeling of ISDB-T Receivers).
For more information, refer to the Help
Guide.
Press
(Input select) on the remote
control and select [Help]. If [Help] does
not exist, select [Edit] and add [Help].
1
2
4
VS
10 mm - 12 mm
M6 screw
(not supplied)
Cord
(not supplied)
Screw
(not supplied)
1.5 N·m
{15 kgf·cm}
(supplied)
ȩ
Ȫ
ȫ
Ȭ
MIC
̚
̙
̘
̛
For more information on
troubleshooting, refer to the Help Guide.
Press
(Input select) on the remote
control and select [Help]. If [Help] does
not exist, select [Edit] and add [Help].
VS
Screw (M6)
Wall-Mount Bracket
10 mm - 12 mm
Television
5-037-349-
11
(1)
KD-75X80K / 65X80K / 55X80K / 50X80K / 43X80K
Reference Guide