Sola HD S4K2U-5C Series User Manual Download

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S4K2U-5C Series Industrial On-Line UPS

230 V, 1000 VA–3000 VA User Manual

Summary of Contents for S4K2U-5C Series

Page 1: ...S4K2U 5C Series Industrial On Line UPS 230 V 1000 VA 3000 VA User Manual ...

Page 2: ...l liability for damages resulting from use of this information or for any errors or omissions The SolaHD and Emerson logos are registered in the U S Patent and Trademark Office All other product or service names are the property of their registered owners 2012 EGS Electrical Group LLC All rights reserved Specifications are subject to change without notice ...

Page 3: ... 3 Appearance Components 10 1 3 1 Front Panel Controls 10 1 3 2 Rear Panel Features 10 1 4 Major Components 12 1 4 1 Surge Protection Device SPD EMI RFI Filters 12 1 4 2 Rectifier Power Factor Correction PFC Circuit 12 1 4 3 Inverter 13 1 4 4 Battery Charger 13 1 4 5 Dc to Dc Converter 13 1 4 6 Battery 13 1 4 7 Dynamic Bypass 13 1 5 Operating Modes 13 1 5 1 Mains V ac Mode 13 1 5 2 Manual Bypass M...

Page 4: ...25 2 6 Connecting Communication Cables 25 2 6 1 Connecting USB Communication Cables 25 2 6 2 Installing the IntelliSlot Card Communication Cables 25 3 0 Control Indicators 26 3 1 Control Buttons 26 3 1 1 On Alarm Silence Manual Battery Test Button 26 3 1 2 Standby Manual Bypass Button 27 3 2 Indicators 27 3 2 1 Battery Level Indicators 27 3 2 2 Load Level Indicators 28 3 2 3 UPS Status Indicators ...

Page 5: ...own 33 5 3 3 On Battery 34 5 3 4 Low Battery 34 6 0 Battery Cabinet 35 7 0 Maintenance 36 7 1 Replacing the Internal Battery Pack 36 7 1 1 Battery Replacement Procedures 36 7 3 Precautions 38 7 4 Checking UPS Status 38 7 5 Checking UPS Functions 38 8 0 Troubleshooting 39 8 1 UPS Symptoms 39 8 1 1 Indicators 39 8 1 2 Audible Alarm 40 8 2 Troubleshooting 40 9 0 Specifications 42 10 0 Warranty Suppor...

Page 6: ...rnal battery and the output receptacles of the UPS may carry live voltage even if the UPS is not connected to mains input power Before moving or rewiring this UPS disconnect mains input power and the battery and make sure that the UPS is completely shut down Otherwise the output terminal may carry live voltage presenting an electric shock hazard To ensure human safety and normal UPS operation the ...

Page 7: ...TAL DEVICE PURSUANT TO Part 15 of FCC rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation Operating this device in a residential area is likely to cause harmful interference that users must correct at their own expense The S4K2U 5...

Page 8: ...n followed by important instructions Ac input Ac output Requests the user to consult the manual Indicates the unit contains a valve regulated lead acid battery Recycle Dc voltage Equipment grounding conductor Bonded to ground Ac voltage ON Alarm Silence Battery Test OFF Bypass WEEE i PbH2SO4 R ...

Page 9: ...and operating mode 1 1 Features The UPS includes the following features Intelligent battery management to extend the battery life Operation and display panel with LED for monitoring load percentage and battery capacity independently Flexible network management with MultiLink software Fan fault self inspection and automated diagnostic function Intelligent fan operation automatically changing rotati...

Page 10: ...tures see Figure 1 The various rack tower models differ largely in the receptacle type Operation and Display Panel Ventilation Slots Figure 1 S4K2U 5C rack tower models front view 1 3 2 Rear Panel Features The rear panel of the S4K2U 5C has these features see Figure 2 USB port Cooling fan Input receptacle Output receptacles Input circuit breaker IntelliSlot port Communication terminal block ...

Page 11: ...eceptacle External Battery Connector Cooling Fan C13 Output Receptacles IntelliSlot Port USB Port Terminal Block Communication Input Circuit Breaker 3000 VA models C20 Input Receptacle Output Circuit Breakers Cooling Fan C13 Output Receptacles IntelliSlot Port USB Port Terminal Block Communication C19 Output Receptacle Input Circuit Breaker External Battery Connector Figure 2 S4K2U 5C 230 V rack t...

Page 12: ...c interference EMI and radio frequency interference RFI These features can minimize any surges or interference present in the mains power The filters also prevent surges or interference generated by the UPS from adversely affecting devices connected on the same branch as the UPS 1 4 2 Rectifier Power Factor Correction PFC Circuit In normal operation the S4K2U 5C s rectifier power factor correction...

Page 13: ...4K2U 5C provides an alternate path for mains power to the connected loads in the unlikely event of a UPS malfunc tion Should the S4K2U 5C have an overload overtemperature or UPS failure condition the UPS automatically transfers the connected loads to bypass NOTE The bypass power path does not protect the connected loads from disturbances on the mains 1 5 Operating Modes The UPS operating modes inc...

Page 14: ...ch as idle computers and monitors or add optional external battery cabinets CAUTION Turning off the S4K2U 5C while in Battery Mode will result in loss of output power If the UPS is turned off manually it must be manually restarted after mains power returns If the UPS is turned off by a communication signal or because the batteries are depleted it will operate as selected in the configuration progr...

Page 15: ...d sets four pieces total Terminal block communication terminals Warnings Safety Instructions booklet and WEEE recycling sheet ISO 14001 compliance NOTE The S4K2U 5C external battery cabinet shipping package includes one battery cabinet two spacers for tower configuration and one dc power cable 2 3 Preparation for Installation 2 3 1 Installation Environment Install the UPS indoors in a controlled e...

Page 16: ...r 1 Take out support bases from the accessories see Figure 4 Support Bases Spacers Connectors Figure 4 Support bases 2 If optional external battery cabinets will be connected to the UPS take out the spacers shipped with the battery cabinet 3 Connect the spacers and the support bases as shown in Figure 4 Each S4K2U 5C needs two assembled support bases one in the front and one in the rear 4 Adjust t...

Page 17: ...c Replace the front metal bezel cover on the S4K2U 5C At this point the UPS operation and display panel has been rotated 90 degrees clockwise which provides upright viewing for users 5 Place the S4K2U 5C and any battery cabinets on the support bases Each S4K2U 5C needs two support assemblies as shown in Figure 7 Operation and Display Panel Rotated for Tower Operation Support Bases Support Bases S4...

Page 18: ...r members They are interchangeable between left hand or right hand Mounting hardware includes M4 screws and M5 screws 2 Remove inner member of each bracket assembly by extending it to its outermost position depressing the retaining latch and then pulling inner member from bracket assembly see Figure 8 Inner member Bracket assembly Pull out Retaining latch Figure 8 Pulling inner member from each br...

Page 19: ...assemblies are at the same mounting height on all four rack rails as shown in Figure 10 Rear Member Front Vertical Pole Front Member M5 Screw 4 pcs Slide Figure 10 Installing front member of each bracket assembly 6 Fasten rear member and front member together using four M4 screws and four M4 nuts M4 nuts have been installed on the rear member before delivery per bracket assembly as shown in Figure...

Page 20: ...lling ears 9 Insert the UPS with inner members attached into the bracket assemblies by inserting the top and bottom edges of the inner members into the top and bottom curved tracks of the front members Slide the UPS into the rack as shown in Figure 14 NOTE The ends of the inner members are tapered to allow the rear of the UPS to be angled upward before insertion if space allows Do not use the fact...

Page 21: ... battery cabinet 2 5 1 Connecting Input Plug Loads NOTE Ensure that all the loads are turned off Prepare an input power supply that is properly protected by a circuit breaker in accordance with national and local electrical codes The wall receptacle must be grounded SolaHD recom mends installing an upstream circuit breaker of the same series as the S4K2U 5C s input circuit breaker The upstream bre...

Page 22: ...n Size ground protective earth conductors equal to circuit conductors For wiring information please refer to Table 3 Table 3 Overcurrent Protection Wiring Specifications Model VA Input Current Rating Recommended External Overcurrent Protection Recommended Wire 105 C Copper Wire Maximum Wire Accepted by Terminal Block Terminal Tightening Torque 1000 VA 4 2 A 10 A 16 AWG 1 31 mm2 8 AWG 8 36 mm2 20 i...

Page 23: ...le board UPS Figure 15 Removing the receptacle board 2 Take out the box assembly from the accessories and split it into cover box Base 1 and Base 2 as shown in Figure 16 Set the six screws aside for reassembly of the hardwire box Cover Box Base 2 Base 1 Screw 6 pcs Figure 16 Splitting the box assembly 3 Use two rear panel mounting screws to install Base 1 to the UPS rear panel as shown in Figure 1...

Page 24: ... O Cable placement Figure 19 UPS I O terminal block 6 Use two rear panel mounting screws to install Base 2 to the UPS rear panel as shown in Figure 20 Base 2 Screw 2 pcs Figure 20 Installing Base 2 7 Insert the input and output cables hardware into the slots on Base 2 and Base 1 Hand tighten the securing nuts to Base 2 and Base 1 8 Set the box onto the Base 1 and Base 2 cable hardware assemblies U...

Page 25: ...ber of external battery cabinets connected to the S4K2U 5C See Table 14 for approximate battery run times 2 6 Connecting Communication Cables Communication cable connection includes USB and option card cables 2 6 1 Connecting USB Communication Cables 1 Take the USB communication cables out of the accessories box 2 Insert one end of the USB communication cable into the USB port on the rear panel of...

Page 26: ... On Alarm Silence Manual Battery Test Button The On Alarm Silence Manual Battery Test button controls output power to connected load s and has three functions see Table 4 Table 4 Functions of the On Alarm Silence Manual Battery Test Button Function Operation Description On Press the button once for 3 seconds To start the UPS Alarm Silence1 Press the button for at least half a second To silence the...

Page 27: ...ill be ignored 4 Perform all necessary shutdown procedures on connected loads before turning off the UPS 3 2 Indicators The operation and display panel has seven indicators see Figure 23 The indicators can be divided into two groups according to the applications level indicators and UPS status indicators 3 2 1 Battery Level Indicators The Battery Level indicator is composed of five sets of LED bar...

Page 28: ...shows the symbols and their meanings Table 6 UPS Status Indicators UPS Status Indicator Icon Color Description Fault indicator Red On if the UPS has detected a fault off if there is no fault Ac Input indicator Green On when the mains input power is normal off during mains failure flashing when mains power is outside the specifications Battery indicator Amber On when the battery is supplying power ...

Page 29: ...onnected loads 4 Check the status indicators to determine whether the S4K2U 5C is operating normally 5 Check the load level indicators to verify that the connected load does not exceed the UPS s rated capacity The UPS is now providing conditioned power to the load 4 3 Manual Battery Test To initiate a manual battery test press the On Alarm Silence Manual Battery Test button for at least half a sec...

Page 30: ...nual Bypass button once hold it for about 2 seconds If manual bypass is not available disregard the first step 2 To shut down the UPS press the Standby Manual Bypass button twice within 4 seconds hold the button for about a half a second each time Power to the connected loads is now off 4 6 Disconnecting Input Power from the S4K2U 5C 1 Once the UPS has been shut down as detailed in 4 5 Shut Down t...

Page 31: ...0 systems Follow the instructions provided with the IntelliSlot card to configure MultiLink the UPS or any additional ancillary product for the S4K2U 5C These instructions are also available at www solahd com 5 1 1 MultiLink MultiLink monitors the UPS continuously and can shut down your computer or server in the event of an extended power failure MultiLink can be configured to shut down the UPS as...

Page 32: ...Enable output Set the Auto Battery test to 7 14 21 or 28 days Select the number of external battery cabinets connected to the UPS to adjust the remaining run time calculated by software products Select one of multiple output voltages to match various voltages see Table 7 Table 7 Output Voltage Option All Models Factory Default V ac Output Voltage Option V ac 230 220 230 240 WARNING The output volt...

Page 33: ...ending on the settings in the configuration program A current limited source for the optocoupler 12 V dc 50 mA will be available from the UPS The connection to the UPS for remote connection will be via terminal block connector Any Mode Shutdown wiring must conform to all national regional and local wiring regulations WARNING When the Auto Enable output option is selected and the UPS output is disa...

Page 34: ...wn the S4K2U 5C will still shut down and must remain shut down for 10 seconds Whether the UPS turns back on when the power is restored depends on the auto restart setting 5 3 3 On Battery On Battery signal is a Normally Open NO dry contact When the UPS is supplying output power from the battery this dry contact will be closed 5 3 4 Low Battery Low Battery signal is a Normally Open NO dry contact W...

Page 35: ...tery cabinet specifications refer to Table 12 For battery run times refer to Table 14 Battery Ports Input Breaker Figure 27 Battery cabinet WARNING Do not contact the battery ports and ground without wearing protective gloves and clothing and taking other precautions against electrical shock The battery loop and ac input are not insulated which may cause a dangerous voltage between the battery por...

Page 36: ... local regulations 7 1 1 Battery Replacement Procedures 1 Remove the front metal bezel cover from the UPS 2 Loosen and remove the six screws on the battery door as shown in Figure 28 3 Lay the battery door and screws aside for reassembly Front Metal Bezel Cover Battery Door Figure 28 Removing the front metal bezel cover and battery door WARNING The battery can present a risk of electrical shock an...

Page 37: ...sure they are the same type and model If they are the same proceed with Step 7 if they are different stop and contact your local SolaHD representative or SolaHD Technical Support immediately 7 Line up and slide in the new internal battery pack 8 Reconnect the polarized battery connector and receptacle 9 Gently push the battery wire and internal battery pack back into the UPS 10 Reattach the front ...

Page 38: ...s the Fault Indicator on Is the UPS sounding an alarm Check if the UPS is operating in Bypass Mode Normally the UPS operates in Normal Mode if it is operating in Bypass Mode stop and contact your local SolaHD representative or SolaHD Technical Support Check if the battery is discharging When the mains input is normal the battery should not discharge If the UPS is operating in Battery Mode stop and...

Page 39: ...overload Half second beep every half second A On bypass due to overtemperature condition 1 second beep every 4 seconds B On bypass due to dc bus overvoltage 1 second beep every 4 seconds C On bypass due to dc dc power supply failure 1 second beep every 4 seconds D PFC failure 1 second beep every 4 seconds E On bypass due to inverter failure 1 second beep every 4 seconds A C UPS failed battery test...

Page 40: ...l number This information is located on the top panel of the UPS Table 10 Troubleshooting Problem Cause Solution UPS fails to start when the On Alarm Silence Manual Battery Test button is pressed UPS is short circuited or overloaded Ensure the UPS is off Disconnect all loads and ensure nothing is lodged in the output recep tacles Ensure loads are not defective or shorted internally Battery indicat...

Page 41: ...iagnostic A and C indica tors are illuminated UPS failed the battery test Replace the batteries Contact your local dealer SolaHD representative or SolaHD Technical Support for replacement battery packs Fault and Bypass indicators and Diagnostic C and E indicator are illuminated UPS shut down by a command from the communication port s UPS has received a signal or command from the attached computer ...

Page 42: ...C 320 C20 OUTPUT AC PARAMETERS Output receptacles IEC 320 C13 x 6 IEC 320 C13 x 6 IEC 320 C19 x 1 Voltage 208 220 230 240 V ac user configurable 3 Frequency 50 Hz or 60 Hz Waveform Sine wave Overload 200 for 2 seconds 150 for 1 minute with transfer to bypass 200 for 2 seconds 150 for 50 seconds with transfer to bypass 200 for 2 seconds 150 for 55 seconds with transfer to bypass Power factor 0 90 B...

Page 43: ... 3 3 602 x 430 x 85 23 7 x 16 9 x 3 3 Shipping 717 x 570 x 262 28 2 x 22 4 x 10 3 717 x 570 x 262 28 2 x 22 4 x 10 3 WEIGHT kg lb Unit 32 0 70 5 42 4 93 5 Shipping 35 0 77 2 46 0 101 4 BATTERY PARAMETERS Type Valve regulated non spillable lead acid Qty x V x Rating 2 x 4 x 12 V x 9 0 Ah 2 x 6 x 12 V x 9 0 Ah Battery mfr Part number Panasonic UP RW1245 CSB HR 1234W F2 Backup time See Table 14 ENVIR...

Page 44: ...tery 1 external battery cabinet 10 214 166 182 20 153 121 123 30 124 79 79 40 100 41 53 50 79 38 46 60 66 34 38 70 41 30 31 80 38 25 26 90 36 21 21 100 34 17 18 Internal battery 2 external battery cabinets 10 337 306 311 20 216 159 160 30 166 133 134 40 152 105 105 50 136 81 81 60 121 67 68 70 104 40 52 80 93 38 47 90 79 36 43 100 71 33 38 Internal battery 3 external battery cabinets 10 480 331 33...

Page 45: ...MANUAL 45 10 0 Warranty Support 10 1 Warranty Information Please see the Terms Conditions of Sale 10 2 Technical Support Phone 800 377 4384 or 847 268 6651 E mail solahd technicalservices emerson com Web site www solahd com ...

Page 46: ...P N A272 213 Rev 3 09 2012 SolaHD 1 800 377 4384 US 1 847 268 6651 International www solahd com ...

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