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CableMaster 

CM800

USER MANUAL

Identify, Monitor, and Correct LAN Issues

•  Pings IPV4 and IPV6 devices to verify DHCP 

and network devices

•  Discovers CDP, LLDP, and VLAN

•  Network Mapping

•  Detects presence and mode of PoE per 

IEEE 802.3af/at and identifies PoE or PoE+

•  Detects and reports current link speed and 

link capabilities for active Ethernet drops, 

up to 1 Gbps

•  Displays length measurement for each pair 

in feet or meters using TDR technology

•  Tests Ethernet cables for opens, shorts, 

miswires, split pairs, and reversals

•  Supports up to 8 testing & ID remotes for 

network & telephone cables

•  Supports up to 20 network & coax ID-only 

mapping remotes

•  Full color graphical wire-mapping

•  Save cable and network tests for 

reviewing, documenting, and printing

•  Multilingual (English, French, Spanish, 

Italian, German)

http://itnetworks.softing.com

Summary of Contents for CableMaster CM800

Page 1: ...apabilities for active Ethernet drops up to 1 Gbps Displays length measurement for each pair in feet or meters using TDR technology Tests Ethernet cables for opens shorts miswires split pairs and reversals Supports up to 8 testing ID remotes for network telephone cables Supports up to 20 network coax ID only mapping remotes Full color graphical wire mapping Save cable and network tests for reviewi...

Page 2: ...11 Cable Testing with Remotes 12 How to Perform a Cable Test 12 Network Power over Ethernet PoE Testing 13 Port Testing 14 DHCP 15 CDP LLDP 15 Link Light 16 Ping IPV4 IPV6 16 List 17 Network Mapping 18 TCP UDP Throughput Test 19 Tone Generator 19 CableMaster 800 850 Application 20 To install the CableMaster 800 850 Application 20 Test Results 20 Saving results to your computer 21 Read previously s...

Page 3: ...TE FIRMWARE 22 Configuration 23 TCP UDP Throughput Test 23 Throughput 23 Glossary 24 MAINTENANCE 26 Batteries 26 Cleaning 26 Storage 26 SPECIFICATIONS 27 CUSTOMER SERVICE 28 Warranty Information 29 Returns 29 ...

Page 4: ...ion color display Easy viewing in any environment Color wire map per TIA568A B codes Makes data visualization detection and saving easy USB RJ45 and coaxial connectors Tests network and coaxial cables easy to export results via USB Tone Generation Trace cable runs and locates faults by sound Network Telephone Testing Remotes Verifies connectivity at the opposite end of a cable and provides identif...

Page 5: ...Symbol Definition The CableMaster 800 850 is designed for use on cabling systems with or without voltage Operating the CableMaster 800 850 when a voltage source exceeds 60 Volts peak AC or DC may pose a safety hazard for the user Do not place equipment and its accessories in the trash Items must be properly disposed of in accordance with local regulations It is not recommended to use the Cable Mas...

Page 6: ...ter 800 Full color LCD display Soft keys perform the function on the display above each button Test Enter Directi on cursors to move in LCD display On Off Back Coax Connector USB Port RJ45 Jack Cable Tracker Tone Generator Probe DESCRIPTION ...

Page 7: ...ting ID Remote Set 1 8 Network ID Only Remote Set 1 20 includes foam holder INCLUDED IN THE KIT CableMaster 800 CableMaster 850 1 network tel testing and ID remote 6xAA batteries 2 RJ45 cables micro USB cable pouch 1 CableTracker CT15 tone probe 8 network tel testing and ID remotes 1 cable assembly RJ45 to alligator clips 1 20 coax ID remotes 6xAA batteries 9 RJ45 cables micro USB cable pouch ...

Page 8: ...n Wire connection is not continuous throughout cable length Short A pair has a low resistance fault This occurs when the wires are making contact with each other due to damage or improper termination Split A cable can be wired with correct continuity but not with correct circuit pairing This most often happens when the cable is terminated consistently at both ends but in the wrong order Length Dis...

Page 9: ...ery power if no input or activity is performed on the device See setup to adjust the length of time before automatic power down SETUP From the main screen press the soft key on the far right below the setup symbol Use the up and down buttons to navigate through the 5 settings pages Use the left or right arrow buttons to select setting Use the up and down arrow buttons to change the highlighted set...

Page 10: ... to 99 9 LCD Dimmer Timeout Set the desired automatic timeout from 00 5 99 8 minutes To disable the timeout set to 99 9 Language Set the desired language from English default to Spanish French Italian or German Tone Generator Timeout Set the desired automatic timeout 00 5 99 8 minutes To disable the timeout set to 99 9 PoE Test Turn the PoE test On or Off Turning the PoE off will allow the CableMa...

Page 11: ... a safety hazard Poorly terminated RJ plugs can damage the jacks on the CableMaster 800 850 Inspect all RJ plugs before inserting them into the CableMaster 800 850 Make sure you insert the plug into the appropriate jack of the remote or device Do not plug a telephone cable directly into the CableMaster 800 850 use the RJ12 no fault telephone patch cable Cable contacts should be recessed into the p...

Page 12: ...ress the coax soft key To test telephone cable press the Coax soft key then the telephone soft key If a remote is NOT being used one ended test the CableMaster 800 850 will test the length of each pair opens shorts or split pairs Performing a one ended test will not verify connectivity on the opposite end of the cable To calibrate the VOP connect a known length of cable to the CableMaster 800 850 ...

Page 13: ...ximum of 25 5 Watts PoE also has two modes A and B Mode A uses pins 1 and 2 for the positive voltage and pins 3 and 6 for the negative voltage Mode B uses pins 4 and 5 for the positive voltage and pins 7 and 8 for the negative voltage The CableMaster 800 850 tests if either PoE or PoE is present If it is detected it then activates and tests the voltage under minimum and maximum current load and di...

Page 14: ...the Network POE soft key The CableMaster 800 850 will automatically detect and display link capability connection speed PoE mode and PoE Min Max voltages Note if Link Flow Control is displayed but the Link Status is not turn off the PoE test To perform a Network Test only press the PoE off soft key To save the Network PoE data press the Save soft key Use the arrow buttons and the Enter button to n...

Page 15: ...it will be displayed at the bottom of the screen Depending on the switch the Port interface name Port Number may take up to 1 minute to be displayed DHCP Press the DHCP soft key to view DHCP IP addresses and lease time LLDP CDP If the switch you are connected to supports LLDP or CDP press the LLDP or CDP soft key and the information provided by the switch will be displayed VLAN results will be dis...

Page 16: ...IPV6 press the IPV6 soft key Connect the CableMaster 800 850 to a switch router or active network jack From the home screen press the right arrow button to select the Network Discovery icon and press the Enter button or press the Network Discovery soft key The CableMaster 800 850 will display DHCP test information upon entering the IPV4 Device Discovery screen Press the IPV6 soft key to ping IPV6 ...

Page 17: ...ored as Favorites press the Favorites soft key Use the up and down arrow buttons to scroll to the desired IP address Press the Test button to select an IP address then press the Test button again to ping the selected IP FAVORITES From the List screen press the Favorites soft key to view the favorites list Use the up and down arrows to scroll to the desired IP or URL Press the Test button to select...

Page 18: ...ping results press the Save soft key Use the arrow buttons and the Enter button to name the test file Press the Delete soft key or the Delete All soft key to clear an entry Press the Save soft key again to save the file name The CableMaster 800 850 will display Test Saved at the top of the screen Press the Back button to return to the previous screen Additional information can be viewed by selecti...

Page 19: ...om the CableMaster 800 850 through the connected cable The tone is detected by a tone tracer probe sold separately Refer to the Accessories section From the home screen press the Enter button or the Cable Test soft key Press the Tone Generator soft key The CableMaster 800 850 will automatically activate the tone generator upon entering the Tone Generator menu Connect your cable to either the RJ45 ...

Page 20: ...html to download the CableMaster 800 850 software application Save the Net Testet Software zip file to your computer s desktop Right click on the zip file and click on Extract All Double click on the CableMaster 800 850 x xx folder Double click on setup exe to begin the installation TEST RESULTS Open the CableMaster 800 850 application by double clicking on the application shortcut on your desktop...

Page 21: ...E CABLE TESTS TO THE CABLEMASTER 800 850 Connect the CableMaster 800 850 to your computer using the included micro USB cable Open the CableMaster 800 850 software application Click on File Open and select the desired test Click on Write Net Tester and the contents of the currently displayed tests will be written to the CableMaster 800 850 PRINTING TEST RESULTS Click on the desired test or press an...

Page 22: ...in Download icon The CableMaster 800 850 screen will go dark and it will begin the firmware installation the screen will remain dark during the installation The CableMaster 800 850 application will display a progress bar to indicate the download progress Once completed the CableMaster 800 850 application will display Success along with the installation date and time in the Status Log window The Ca...

Page 23: ...cable From the home screen press the Device Discovery soft key then press the TCP UDP soft key Click Start on the application to begin the Throughput test The test can also be initiated using the CableMaster 800 850 by pressing the Test button THROUGHPUT Measure the throughput of a specified amount of data Adjust the CableMaster 800 850 Brightness scale left or right 0 100 or use the up and down a...

Page 24: ...t has been correctly wired pin to pin at both ends but not in correct color code When this happens signals from one circuit pair becomes cross coupled with another that creates signal corruption and slow data speed symptoms MDI Straight Cable connection Pin 1 and 2 used for receiving data Pins 3 and 6 used for transmitting data MDI X Crossover Cable connection Pin 3 and 6 used for receiving data P...

Page 25: ...lly distributing network configuration parameters such as IP addresses for interfaces and services With DHCP computers request IP addresses and networking parameters automatically from a DHCP server reducing the need for a network administrator or a user from having to configure these settings manually LLDP Link Layer Discovery Protocol is a vendor neutral link layer protocol in the Internet Proto...

Page 26: ...cover too much Warning Do not use carbon batteries Do not mix new batteries with old batteries due to the risk of battery leakage CLEANING Use a clean damp cloth to clean the CableMaster 800 850 Before cleaning disconnect all cables from the CableMaster 800 850 Failing to disconnect cables can damage the device and cause personal injury Do not use harsh cleaners abrasives or solvents STORAGE When ...

Page 27: ... Voltage Parameters refer to the maximum voltage that can be applied to any 2 connector pins without causing damage to the tester RJ Jack 66 VDC or 55 VAC F Connector 50 VDC or VAC Save Test Results Stores up to 256 Cable or Network tests with user defined names Tone Generation Tone Frequencies 730 Hz and 1440 Hz Languages English French Spanish Italian and German Battery Life For 6 x AA 9 VDC 2 2...

Page 28: ...m CableMaster 800 CUSTOMER SERVICE CONTACTING SOFTING IT NETWORKS For technical information and support please contact the Softing Office in your country Please see the last page of this manual or go to http itnetworks softing com ...

Page 29: ... first obtain a Return Authorization number from our Customer Service by calling 49 89 45656660 The RMA must be clearly marked on the shipping label To Softing IT Networks GmbH Richard Reitzner Allee 6 85540 Haar Germany RMA Nr XXXXXX For North American Customers Return of Equipment To return a product to Softing inc first obtain a Return Authorization number from our Customer Service by calling 1...

Page 30: ...AST AFRICA Germany Softing IT Networks GmbH Haar Munich Phone 49 89 45 656 660 E mail info itnetworks softing com France Softing SARL Créteil Île de France Phone 33145172805 E mail info france softing com Italy Softing Italia Srl Cesano Boscone Milano Phone 39 02 4505171 E mail info softingitalia it Austria Buxbaum Automation GmbH Eisenstadt Phone 43 2682 7045 60 E mail office myautomation at For ...

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