Thank you for ordering your new Smeg cooker from John Lewis. In doing so you have qualified for
a free of charge delivery and connection service, including disconnection and disposal of your old
cooker.
Smeg will provide a ‘hook up’ service to connect your new cooker to both the natural gas and/
or electrical supply (please note Smeg will not undertake disconnection or connection to LPG). This
connection service is provided on the understanding that existing fuel supplies have been prepared
to a required standard and fall within the parameters laid out in following information.
Once your order has been processed Smeg logistics will get in touch with you to arrange a home
delivery booking. When a date is agreed they will also give you a follow up call the day before
delivery to update you with a 4hr window. You can also choose to have a call one hour prior to
delivery on the actual day, should you wish.
To ensure everything runs smoothly, when making the booking Smeg will carry out a home delivery
questionnaire to ascertain all information relating to both access at your property & the electrical /
gas supply.
DISCONNECTION: Please note our team can only disconnect gas from a standard bayonet fitting.
Please ensure any cooker for removal is cooled down prior to team arriving.
GAS CONNECTION: Your cooker will be supplied with a one metre long mark 2 BS bayonet hose
with a 1/2” BSP male fitting. Which will be used to connect your cooker to the gas supply.
ELECTRICAL CONNECTION: Please visit www.smeguk.com for information on the electrical loading
requirement for your appliance. Your cooker will be supplied with the appropriate cable to connect
to the electrical supply.
IMPORTANT
Please note this is a delivery, disconnection, disposal and connection service only. The Smeg
engineer will only connect the gas and electric supply. All pipe and cable supply work must be in
place prior to connection, any remedial work required will not be undertaken and the engineer will
not be able to complete connection. Please ensure you refer to the attached connection guide specific
to your model.
SMEG COOKERS
DELIVERY AND CONNECTION PROCEDURE
