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Basic Manual

Cell phone and PHS operators collect and recycle unused 
telephones, batteries and battery chargers at stores bearing 
the        logo regardless of brand and manufacturer to protect 
the environment and reuse valuable resources.

濡れた状 態での充 電は、
異 常 な発 熱・焼 損 などの
原因となり大変危険です。

Customer Service Center

For inquiries, call:

For general information, charges, and operation assistance

 (toll free)

From fixed-line phones:

From au cell phones:

 area code not required

 area code not required

From fixed-line phones:

From au cell phones:

In case above numbers are not available, call toll-free:

0120-977-033

 (except Okinawa)

0120-977-699

 (Okinawa)

For service cancelation procedure in case of loss or theft

 (toll free)

 on your au cellphone.

Keitai Guarantee Service Center

For loss, theft or damage

 (toll free)

From fixed-line phones/au cell phones:

Business hours: 9:00 to 20:00 (7 days a week)

Business hours: 9:00 to 20:00 (7 days a week)

Business hours: 24 hours (7 days a week)

0120-925-919

 The company names and product names appearing in this manual are 

trademarks or registered trademarks of their respective holders.

 For exemptions, refer to “Notes on Usage” available on the au homepage.

October 2016, 1st Edition
Sold by: KDDI CORPORATION,

OKINAWA CELLULAR TELEPHONE COMPANY

Manufactured by: SHARP CORPORATION

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Summary of Contents for Aquos U SHV37

Page 1: ...ailable call toll free 0120 977 033 except Okinawa 0120 977 699 Okinawa For service cancelation procedure in case of loss or theft toll free on your au cellphone Keitai Guarantee Service Center For loss theft or damage toll free From fixed line phones au cell phones Business hours 9 00 to 20 00 7 days a week Business hours 9 00 to 20 00 7 days a week Business hours 24 hours 7 days a week 0120 925 9...

Page 2: ...plication Japanese English Version You can use the Instruction Manual application Japanese version on the product to check detailed operational procedures Also you can activate intended functions from an explanation screen depending on the functions On the home screen Apps Sheet 取扱説明書 Instruction Manual Also you can use the Instruction Manual application English version on the product to check ope...

Page 3: ...nd finally f hold down for at least 2 seconds Hold f down for at least 2 seconds Explanations of this manual are based on the case when the color of the main unit is Lime Gold as an example Explanations of this manual are based on the case when the product is held vertically If you hold it horizontally menu items icons on screen keys etc may be different Descriptions in this manual are based on op...

Page 4: ...hile walking Move to areas where you will not inconvenience others on bullet trains in hotel lobbies etc Refrain from talking in a loud voice Check whether sound from earphones etc is audible when near others on a train Obtain the permission of other people before you take their photos with the cell phone s camera Keep general morals when you use the camera function Some people close to you in cro...

Page 5: ... function properly since the geomagnetic sensor is affected by the magnetism of connected devices Use the product after removing the cable The back cover of the product cannot be removed Removing it forcibly may cause damage or a fault The battery is built into the product and cannot be removed by the customer To force the power off refer to Turning the Power Off Forcibly zP 9 au Nano IC Card 04 m...

Page 6: ...from the speaker at your ear Placing stickers etc over the proximity sensor light sensor may prevent the product from operating properly Covering earpiece receiver speaker or mouthpiece microphone with stickers fingers etc may hinder product performance Internal antenna Wi Fi Bluetooth antennas GPS antenna Antennas are built into the product Do not cover with hand during calls or data communicatio...

Page 7: ...pen the au Nano IC Card 04 microSD memory card cover zP 5 B Slowly pull the au Nano IC Card 04 tray straight out by hooking a finger on it C Remove the au Nano IC Card 04 from the au Nano IC Card 04 tray D Slowly insert the au Nano IC Card 04 tray into the au Nano IC Card 04 tray slot taking care not to let the tray be caught on the metal parts on both sides of the slot Confirm the position of the...

Page 8: ...4 microSD memory card cover zP 5 B Slowly push the microSD memory card in all the way After it clicks let the microSD memory card come back out a little without releasing it Releasing the card when it is pushed deeply into the slot may cause it to pop out C Slowly pull the microSD memory card straight out D Close the au Nano IC Card 04 microSD memory card cover Using a microSD Memory Card Attachin...

Page 9: ...roSD memory card may become warm after a long time use but this is not a fault Charging Charging The product may become warm while charging but this is normal Depending on the operation procedure and usage environment the temperature inside the product may get high and the product may even get heated In such case charging may stop for security reasons Charging the internal battery while using the ...

Page 10: ...urn the product off A f hold down for at least 8 seconds Release your finger after the product vibrates to turn the power off Although you can charge the internal battery while the power is turned on charging time lengthens Charging with a PC If you use the microUSB cable to charge the internal battery it may take the internal battery longer to be fully charged than if you use the specified AC ada...

Page 11: ...immediately unlock the screen A Wallpaper B Address Book Plus Display information registered in the address book Frequently used contacts such as favorites can be displayed in the notifications area When the product is turned off you can boot it in safe mode by f hold down for at least 2 seconds to turn it on and then holding down d until the lock screen is displayed after the SHARP logo appears I...

Page 12: ...vate SHCamera You can switch the display language for function names and other items to English A On the home screen Apps Sheet B 設定 Settings C 言語と入力 Language input D 言語 Language E English Feel Home is a home screen that consists of the Desktop Sheet the Apps Sheet and the dock You can tap widgets shortcuts on the Desktop Sheet and icons on the Apps Sheet to use functions You can also register sho...

Page 13: ...t Settings Apps Default Apps Assist voice input Assist app select an application to activate Using the Status Bar Icons Icon Description Missed call New E mail message New SMS message New PC mail message New Gmail message Making a call talking receiving a call Talking in high quality sound with a model supporting VoLTE provided by au Call on hold Answering memo information Available space on the i...

Page 14: ...deleted Slide the displayed area up to view hidden notifications Slide notifications up or down using two fingers or pinch in pinch out to switch between detailed and simple views Long touch notification Tap to make notification settings for the application B Clear all Tap it to clear all the notifications You may not be able to delete a notification depending on the notification C Brightness adju...

Page 15: ...te in the same way Setting Functions to Use You can make settings for the functions to use by following steps below as well Setting functions to use by application A On the home screen Apps Sheet Settings Apps B Select an application Permissions C Select a function Setting applications to use by function A On the home screen Apps Sheet Settings Apps App permissions B Select a function C Select an ...

Page 16: ...ou will be informed on au homepage etc For details contact an au shop or Customer Service Center call toll free 157 In addition users of the SHV37 will receive a notice from au when software update is necessary to improve the functionality of the SHV37 It is recommended to back up your data before updating software If the software update is performed the product will restart before and after the u...

Page 17: ...nd target data Is a microSD memory card inserted properly zP 7 Make sure data is not saved on the internal memory Data can be saved on the internal memory besides a microSD memory card Cannot operate the keys touch panel Turn off the power and then turn it on Is the power turned on zP 9 Cannot charge the battery Is the power plug of the specified charger sold separately securely plugged into an ou...

Page 18: ...t empty zP 8 When making a call a beeping sound is heard from the earpiece and a connection cannot be established Is reception good enough zP 12 Is the product within the service area zP 12 The wireless line is busy or the other party is on another line Try again later After Sales Service During the warranty period Repairs will be done based on the Company s terms of services of the free of charge...

Page 19: ...unction is suspected or in case of theft or loss contact an au shop or PiPit au After Sales Service Information You can apply for membership only at the time of purchasing your au cell phone Once you cancel the membership you cannot reapply for it until you purchase an au cell phone next time Note that when changing the model or purchasing an extra cell phone this service only covers the most rece...

Page 20: ...ation 2 Discount for nonuse of substitute 3 are applied 4 000 yen Benefit for longtime au user 1 2 000 yen 7 000 yen Benefit for longtime au user 1 5 000 yen Only Discount for nonuse of substitute 3 is applied 4 500 yen Benefit for longtime au user 1 2 500 yen 7 500 yen Benefit for longtime au user 1 5 500 yen Replacement mobile phone delivery service When you have trouble with your au cell phone ...

Page 21: ...old separately Common AC Adapter 03 Pink 0301PPA sold separately Common AC Adapter 03 Blue 0301PLA sold separately AC Adapter JUPITRIS White L02P001W sold separately AC Adapter JUPITRIS Red L02P001R sold separately AC Adapter JUPITRIS Blue L02P001L sold separately AC Adapter JUPITRIS Pink L02P001P sold separately AC Adapter JUPITRIS Champagne L02P001N sold separately Illustrations and forms may no...

Page 22: ... time overseas GSM Approx 1 070 hours Continuous tethering time Approx 900 min Maximum Wi Fi tethered connections 10 devices Charging time Common AC adapter 05 sold separately Approx 140 min Camera device Out camera CMOS image sensor In camera CMOS image sensor Effective pixels Out camera Approx 13 10 million pixels In camera Approx 5 00 million pixels Bluetooth function Communication method Bluet...

Page 23: ...ower required to communicate with a base station Therefore in general the closer you are to a base station the lower the power output of the cell phone This cell phone can be used in positions other than against your head Use a carrying case or similar accessory that holds the phone at least 1 5 cm separated from the body and ensure no metal parts are located between you and the cell phone Under t...

Page 24: ...e following internet address http www sharp co jp k tai Headset Handsfree φ3 5 audio jack Bluetooth microUSB cable For Charging Peripherals etc microSD memory card microSD microSDHC microSDXC nano UIM card au Nano IC Card non au Nano IC Cards non au Nano IC Cards can be used after SIM unlocking the handset GSM 900 Tx 880 2 to 914 8 MHz Rx 925 2 to 959 8 MHz DCS 1800 Tx 1710 2 to 1784 8 MHz Rx 1805...

Page 25: ...y Use of other accessories may not ensure compliance with RF exposure guidelines As SAR is measured utilizing the devices highest transmitting power the actual SAR of this device while operating is typically below that indicated above This is due to automatic changes to the power level of the device to ensure it only uses the minimum level required to reach the network The World Health Organizatio...

Page 26: ...not expressly approved by the manufacturer could void the user s authority to operate the equipment FCC RF Exposure Information Your handset is a radio transmitter and receiver It is designed and manufactured not to exceed the emission limits for exposure to radio frequency RF energy set by the Federal Communications Commission of the U S Government The guidelines are based on standards that were ...

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