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Seagate Expansion Portable

User Manual

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Summary of Contents for Expansion

Page 1: ...ansion Portable User Manual Click here to access an up to date online version of this document You will also find the most recent content as well as expandable illustrations easier navigation and search capability ...

Page 2: ... Compatibility with both Windows and Macs Optimized performance for Windows Optimized performance for macOS Learn more Eject via Finder window Eject via Desktop Problem My file transfers are too slow Problem My computer only has USB C ports Problem I must use a USB hub for my USB devices Problem The provided USB cables are too short Problem I m receiving file transfer error messages Problem The ha...

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Page 4: ...A Quick start guide Minimum system requirements Ports You can connect your Seagate device to a computer with a USB A port This device supports connections to computer ports that are USB 3 0 and higher Opera ng system Go to Operating System Requirements for Seagate Hardware Software ...

Page 5: ...he USB A end of the cable to your computer s USB A port Back up ﬁles Expansion Portable is ready for use How to back up files Windows How to back up files macOS You can connect your Seagate device to a USB C port on your computer The USB C port must support USB 3 0 or higher A USB micro B to USB C cable is not included with this device ...

Page 6: ...following exFAT is not compatible or recommended for built in backup utilities such as File History Windows and Time Machine macOS If you want to use one of these backup utilities you should format the drive in the native file system for the computer running the utility exFAT is not a journaled file system which means it can be more susceptible to data corruption when errors occur or the drive is ...

Page 7: ...d format the drive in exFAT If you intend to use your drive with Time Machine The default format for macOS Big Sur version 11 and later is APFS The default format for macOS Catalina version 10 15 and earlier is HFS If you intend to use your drive to move files between Macs running older OS versions consider formatting your drive in HFS rather than APFS macOS file systems and Android Formatting you...

Page 8: ... display all icons in the notification area 3 In the list of devices choose the device you want to eject Windows displays a notification when it is safe to remove the device 4 Disconnect the device from the computer Mac There are several ways you can eject your device from a Mac See below for two options Eject via Finder window 1 Open a Finder window 2 On the sidebar go to Devices and locate the d...

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Page 10: ...rt on your computer or hub A If your hard drive is connected to a Hi Speed 2 0 port or hub the inferior performance is normal Seagate Expansion Portable performance will improve when it is connected to a SuperSpeed USB 3 0 port Otherwise the device operates at slower USB transfer rates Q Are there other USB devices connected to the same port or hub A Disconnect other USB devices and see if the har...

Page 11: ...ems with detection transfer rates or disconnection use the original cable included with your hard drive Problem I m receiving ﬁle transfer error messages Q Did you get an Error 50 message while copying to a FAT32 volume A When copying files or folders from a computer to a FAT32 volume certain characters in the names cannot be copied These characters include but are not limited to Check your files ...

Page 12: ...of device it has an exclamation point question mark or an X Right click this icon and then choose Properties The General tab provides a potential reason why the device is not working as expected Mac Problem The hard drive icon does not appear on my desktop Q Is your Finder configured to hide hard drives on the desktop A Go to Finder and then check Preferences General tab Show these items on the de...

Page 13: ...A Review the installation steps in Getting Started ...

Page 14: ...ed this product s Environmental Protection Use Period EPUP to be 20 years in accordance with the Marking for the Restricted Use of Hazardous Substances in Electronic and Electrical Products SJT 11364 2014 中国 RoHS 2 是指 2016 年 7 月 1 日起施行的工业和信息化部令第 32 号电力电子产品限制使用有害物质管理办法为了符合中国 RoHS 2 的要求我们根据电子电气产品有害物质限制使用标识 SJT 11364 2014 确定本产品的环保使用期 EPUP 为 20 年 Taiwan RoHS Taiwan RoHS refers to the Taiwan Bure...

Page 15: ... presence requirements in Section 5 of CNS 15663 This product is Taiwan RoHS compliant The following table meets the Section 5 Marking of presence requirements 台灣RoHS是指台灣標準局計量檢驗局 BSMI 對標準CNS15663要求的減排電子電氣設備限用化學物質指引從2018 年1月1日起 Seagate產品必須符合CNS15663第5節含有標示要求本產品符合台灣RoHS 下表符合第5節含有標示要求 ...

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