RollSeal RS-500 Series Troubleshooting Manual Download

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Part No 4801-5158 Rev 1-2017

Owners Manual

RS 500/600 Series Doors

RS-500/600 Doors

Troubleshooting Guide

RollSeal

1733 County Road 68

Bremen, Alabama 35033

256-287-7000

Summary of Contents for RS-500 Series

Page 1: ...Part No 4801 5158 Rev 1 2017 Owners Manual RS 500 600 Series Doors RS 500 600 Doors Troubleshooting Guide RollSeal 1733 County Road 68 Bremen Alabama 35033 256 287 7000 ...

Page 2: ... Position Test 26 16 4 Sequential SWX Test and Manual Position Test 26 16 5 Timed Direction Test 26 17 Adjusting the Home Safety and Leading Edge Switches 27 17 1 2005 and Earlier Switch Adjustment 28 17 2 2006 and Later Switch Adjustment 29 18 Brake Relay Test 30 18 2 Brake Rectifier 32 19 Emergency Egress Optional Feature 34 19 1 Resetting Egress 34 19 2 Egress Bracket Removal 35 19 3 Egress Bra...

Page 3: ...ring Should Be In Accordance with National Electrical Codes Or Other Local Codes Warning The Installer Is Responsible For Complying With All Relevant Regulations Such As National Wiring Regulations And Accident Prevention Regulations Particular Attention Must Be Given To The Cross sectional Areas Of Conductors The Selection Of Fuses Or Other Protection And Protective Earth Ground Connections Warni...

Page 4: ...power until instructed to do so 3 Locate the control station a within sight of the door b at a minimum height of 5 feet so small children cannot reach it and c away from all moving parts of the door Remove all ropes and remove or make inoperative all locks connected to the garage door before installing opener 4 For products having a manual release instruct the end user on the operation of the manu...

Page 5: ...tion when using this release when the door is open 6 KEEP DOORS PROPERLY OPERATING AND BALANCED See Door Manufacturer s Owner s Manual An improperly operating or balanced door can cause severe injury or death Have trained door systems technician make repairs to cables spring assemblies and other hardware 7 Install the Entrapment Warning label next to the control button in a prominent location Inst...

Page 6: ...ensions dans le pouvoir câblent et certains parties de la promenade en voiture peuvent résulter dans la mort Wle henever la promenade en voiture a été utilisé il doit être isolé et détaché pendant 5 procès avant que tout travail commence Danger Seulement familier électrique de personnel qualifié avec la construction et opération de cet équipement et les hasards ont enveloppé devoir installer arran...

Page 7: ...élécommande où a fourni loin des enfants 3 Le personnel devrait garder loin une porte dans mouvement et subsistance la porte en mouvement dans vue jusqu à est complètement fermé ou avoir ouvert CES AUCUNS DOIVENT CROISER LE CHEMIN D UNE PORTE EN MOUVEMENT 4 Éprouvez les traits de sécurité de la porte au moins une fois par mois Après qu arrangeant la vitesse ou la fin de course retest les traits de...

Page 8: ...e the manufacturer that appears below directed to the attention of Customer Service Manager This limited warranty is expressly in lieu of any and all representations and warranties expressed or implied including any implied warranty of merchantability or fitness for a particular purpose The remedy set forth in this limited warranty shall be the exclusive remedy available to any person No person ha...

Page 9: ... provide safe opening and closing of the door by using a number of internal safety devices plus those features provided in the components of the RS 500 600 Door The SC 325 SC 650 Controllers can control the opening and closing speeds of the door count the number of door operations and provide status information for remote monitoring of the door position In addition the SC 325 SC 650 Controllers ca...

Page 10: ...number of encoded pulses that the Encoder sends to the Controller NOTE The term Position Units is used throughout this document and refers to the position of the door in units of Counts A Count of zero is assigned to the full open position where the Home Switch operates and the highest count is assigned to the full closed position The maximum number of Counts that the SC 325 SC 650 will read depen...

Page 11: ...5158 Rev 1 2017 RS500 600 Series Doors Page 11 5 SC 325 V1 Controller Layout WARNING Ensure The Drive AC Selection Jumper AND PCB 154 AC Selection Switch Are Set Accordingly BEFORE Power Is Applied To The Controller ...

Page 12: ... 600 Series Doors Part No 4801 5158 Rev 1 2017 6 SC 325 V2 Controller Layout WARNING Ensure The Drive AC Selection Jumper AND PCB 154 AC Selection Switch Are Set Accordingly BEFORE Power Is Applied To The Controller ...

Page 13: ...58 Rev 1 2017 RS500 600 Series Doors Page 13 7 SC 650 V1 V2 Controller Layout WARNING Ensure The Drive AC Selection Jumper AND PCB 154 AC Selection Switch Are Set Accordingly BEFORE Power Is Applied To The Controller ...

Page 14: ...wchart Three Dashes Alternates between Three Dashes and a Numerical 178 Actual Position Check incoming voltage at L1 L2 to Motor Drive Board If voltage present replace Drive Board If no voltage check incoming power supply When trying to Jog Door what is the status of ST LED See Section 0 Error Code Yes Yes Is the Power LED on the Motor Drive Board steady Green Will the door run in Jog Mode See Sec...

Page 15: ...From Page 14 When does the Obstruction LED come on While Opened While Closing Adjust the Leading Edge Switch See Section 17 Replace Control Door Assembly No No Perform test in Sections 15 16 Does door operate properly Replace Control Door Assembly No Will the Obstruction LED go out while activating the Leading Edge Switch Check for short in Leading Edge circuit If OK replace Control Door Assembly ...

Page 16: ...n however the speed of the door will be reduced When the door has returned from the Home Switch position to the Open Limit position the Display Indicator will show the Actual Position of the door This indicates that the door has reset its position and is ready for normal operation If the Door Encoder fails the control will not be able to recognize the position of the door This problem can also ari...

Page 17: ...See Diagram 11B Diagram 11C EC2 Closing Safety Switch Safety Switch Safety Switch arm may be loose Retighten See Section 17 Faulty connections check DC Harness Grey Cable at the door and the DC connections on the PCB154 See Diagram 11B Diagram 11C EO3 Opening Safety Switch Home Safety Manually release Brake and pull panel below Home Switch See Diagram 11A Check DC Harness connection especially if ...

Page 18: ...iagram 11C ECF1 None Brake To prove the Brake is not releasing automatically disengage manual brake release See Diagram 11A and attempt to operate door If it operates one or more of the following is the problem Brake Relay Check Brake Relay on PCB154 Control Board See Section 18 Brake Rectifier Check Brake Rectifier in motor See Section 18 ECF1 Brake Assembly Make sure Brake is not adjusted too ti...

Page 19: ...ors Page 19 Feedback Errors Cont Code Condition Panel Movement Problem Area Possible Solutions ECF2 Closing Direction Fault Up Drive Reverse two phases to the motor Down Encoder Signal Wires A B reversed See Diagram 11C Disengage Brake AC DC Harness ...

Page 20: ...Page 20 RS500 600 Series Doors Part No 4801 5158 Rev 1 2017 AC DC Harness ...

Page 21: ...tructions to adjust brake 1 Close door curtain to fully lowered position 2 Engage Brake lever 3 Disconnect electrical power to motor 4 Remove four Phillips screws A 5 Remove cover B 6 Straighten the bent tab C of spider nut 7 Tighten spider nut C snuggly against blower wheel Make sure a tab of spider nut is aligned with a notch in the shaft 8 Bend tab C upward into notch of shaft 9 Replace cover B...

Page 22: ...open position to reset its memory The door will always follow this procedure after exiting the Jog Mode 14 SC 325 SC 650 Drive Diagnostics LEDs KB Drive Diagnostic LEDs Door Idle PWR LED ST LED Operating Condition Possible Causes OFF OFF Drive is Off No AC Power Applied Fuse Blown Defective Drive Green Steady Yellow Normal Condition Green Quick Flash Red Yellow AC Input Under voltage Input AC 115 ...

Page 23: ...e Delay Exits Time Delay Closes Door Should Terminate Timed Cycle MANUAL Opening N A N A N A N A Stops Door after 1 2 Seconds When Stop is pressed door stops pressing the Manual button again will cause the door to reverse direction at that point MANUAL Closing N A Opens then starts Time Delay N A N A Stops Door Immediately While Completely Open after MANUAL Closes N A N A Closes Door N A While OPE...

Page 24: ...ual switch has fourth priority NOTE This input will be reconfigured for use with the Interlock circuit if the P4 setting is programmed to anything other than zero See SC 325 SC 650 Controllers Owners Manual for more information on controller settings 15 3 Timed Switch Input Test The Timed Switch is intended for the connection of automatic door operating equipment such as motion detectors or floor ...

Page 25: ...st Momentarily place the jumper on the pins of Out to Open The door should open to its full open position Care should be taken that this wire only touches these two points Voltage Selection Switch J9 Brake Auxiliary RLY2 RLY1 J8 J6 Connector B 1ph Drive J1 V6 Drive Jumper J7 J3 J11 J5 J2 ENCODER SAFETY BEAM DC Power 12V Gnd Lead Edge J12 F1 LIMITS Sequential SWX DIRECTION SWX J10 Connector A V6 Dr...

Page 26: ...e jumper on the pins of Out to Manual The door should open or close to its full limit position The direction will depend on the last signal or input it received from this location Each time you make contact on this point the door will move opposite of the previous move Care should be taken that this wire only touches these two points 16 5 Timed Direction Test The door must be closed before perform...

Page 27: ... which the curtain opens The Leading Edge Switch is a switch that stops the curtain in the event of a doorway obstruction The Safety Switch is a failsafe switch that stops the curtain in the unlikely event of malfunction of the Home Switch NOTE When the Safety Switch is activated the door will no longer operate until corrected The Controller Display will indicate an Error Code if the Home or Safet...

Page 28: ...nged in January 2006 The switch setting will depend on the year model of the door Notice the difference in the two brackets used and how the switch is mounted to it 2005 and Earlier 2006 and Later 17 1 2005 and Earlier Switch Adjustment Adjust the Leading Edge Switch at 180 degrees from its mounted position ...

Page 29: ...0 600 Series Doors Page 29 17 2 2006 and Later Switch Adjustment Adjust the Leading Edge Switch at 170 degrees from its mounted position After adjusting the Leading Edge Switch make sure it is positioned downward against the door panel ...

Page 30: ...truggle to operate or could cause the drive board to trip This situation could create an Error code of EOF1 or ECF1 in the Controller Display To test the brake relay 1 Remove Quick Connect connector from the PCB 154 Board See Diagram 18A 2 The door must be operated in one direction while in Jog Mode See Section 13 3 While pressing the up or down arrow while in Jog Mode place a jumper across the co...

Page 31: ...Part No 4801 5158 Rev 1 2017 RS500 600 Series Doors Page 31 Brake Rectifier Jumper ...

Page 32: ...ed to the gear motor brake Unloaded Not connected to the gear motor brake When the Brake Rectifier is activated it supplies voltage to the brake inside the gear motor and the brake is released The yellow and white wires supply voltage to the Brake Rectifier This voltage is dependent on what type of power supply was given to the Controller either 115 VAC or 230 VAC The two blue wires on the brake r...

Page 33: ...VAC Power Supply Can Result In Damage To The Mechanical Brake And Or Brake Rectifier Resulting In Door Failure The SC 325 SC 650 Controllers and RS 500 600 Doors can be field upgraded to accommodate either 115 VAC or 230 VAC power supply If the desired power supply voltage is different from the factory preset prewired voltage the appropriate version Brake Rectifier must be ordered separately field...

Page 34: ...n the future If the Egress Alarm remains active after resetting the Egress Strap remove the head unit cover and inspect the Egress Bracket where the strap comes into the head unit Make sure the Egress Strap and roller assembly are allowing the Sensor to release See Diagram 19C and Diagram 19D 1 Firmly hold Egress Strap 2 Press the Cam Buckle Release 3 Gradually feed Egress Strap through Cam Buckle...

Page 35: ...he wires on the sensor Note This sensor is used to activate optional buzzer Not all doors are equipped with wires for this sensor 19 3 Egress Bracket Installation 1 Attach the new Egress Bracket with 4 nuts See Diagrams 1B and 1C 2 Attach the 2 wires to the sensor as noted when removing the Egress Bracket See Diagram 19C and Diagram 19D Note This sensor is used to activate optional buzzer Not all ...

Page 36: ... Door Wiring Diagram See Page 37 See Page 37 Note If Your Serial Comes After 0010156 You May Have A Motor That Requires The Blue W White Stripe Wire To Be Changed From T8 T2 To Now Use T9 T3 Instead The Blue W Red Stripe Now Uses T8 And T2 WARNING Head Unit Must Be Properly Grounded ...

Page 37: ...Part No 4801 5158 Rev 1 2017 RS500 600 Series Doors Page 37 21 RollSeal Smart Controller Wiring Diagram See Page 36 See Page 36 ...

Page 38: ...Page 38 RS500 600 Series Doors Part No 4801 5158 Rev 1 2017 21 1 Warning Light Control Wiring 21 2 Interlocking Two Automatic Doors ...

Page 39: ...Part No 4801 5158 Rev 1 2017 RS500 600 Series Doors Page 39 22 RollSeal CMS Condensation Management System Wiring Diagram 23 Optional Accessory Wiring 23 1 Falcon XL and EX Motion Sensors ...

Page 40: ...Page 40 RS500 600 Series Doors Part No 4801 5158 Rev 1 2017 23 2 Falcon IS40 Infrared and Microwave Sensor 23 3 IRIS Infrared and Microwave Sensor ...

Page 41: ...Part No 4801 5158 Rev 1 2017 RS500 600 Series Doors Page 41 23 4 Matrix2 Loop Sensor ...

Page 42: ...Page 42 RS500 600 Series Doors Part No 4801 5158 Rev 1 2017 24 Switches and Remote Receiver 24 1 Controller and Brother Motor ...

Page 43: ...Part No 4801 5158 Rev 1 2017 RS500 600 Series Doors Page 43 ...

Page 44: ...Page 44 RS500 600 Series Doors Part No 4801 5158 Rev 1 2017 ...

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