Ridgeback Errand User Manual Download

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USERMANUAL

Ridgeback - Errand

Pictures in this user manual are for illustrative purposes only and subject to change

Summary of Contents for Errand

Page 1: ...USERMANUAL Ridgeback Errand Pictures in this user manual are for illustrative purposes only and subject to change ...

Page 2: ...oubleshooting in App 9 Troubleshooting 10 Mounting dismounting of battery 11 Battery charger 11 Charging 12 Battery capacity and use 13 Winter storage 14 Transportaion of e bike 15 Road traffic law 15 Insurance 15 Disposal 16 Class 1 description 17 UK declaration of conformity 17 Technical data 18 Battery specifications 19 ...

Page 3: ...OT attempt to recharge non rechargeable batteries with the battery charger For safety reasons if charging the battery indoors then the battery should be recharged in a room with a fire alarm installed Do not place the charger or the battery near flammable materials Ensure the battery and charger are placed on a fireproof surface before charging Only charge the battery with the included charger Do ...

Page 4: ...he battery is integrated in the frame In that way the weight distribution is optimal The bike is UKCA marked and produced according to the guidelines in the standard BS 15194 2017 Note Use of a bike trailer in combination with the e bike is not allowed Always use original spare parts when replacing electrical components Do NOT clean the e bike with a high pressure cleaner If the electrical system ...

Page 5: ... pedalling and the motor will start assisting according to the assist level selected 3 Adjust the assist level with the Up and Down arrows 4 The assist function will cut off when the user stops pedalling or when the bike exceeds 24 6 km h Check page 6 and 7 for a more thorough explanation covering the buttons ...

Page 6: ... state of charge 5 levels of green light after buttons are pressed indicate assist level Error codes are integrated to the display and displayed by flashing LED s Attention If the first LED in the battery indicator starts to flash this indicates that the system has detected an error BATTERY ASSIST INDICATOR ON OFF UP DOWN ...

Page 7: ...to 6 km h without the use of the pedals and regardless of the assist level setting This function is for example used on hills and other rough paths When the phone is connected by Bluetooth it is possible to access more real time features such as Current speed Trip counter Assist type eco speed dist Map Basic functions timer battery status assist level osv The system includes 3 different assist typ...

Page 8: ...instructions Start by turning on the display on the bike Tap the new bike in the app and a list of available bikes will now appear on the screen Select your bike and complete the onscreen instructions It is possible to rename the bike while it is added to the bike list Return to the home screen and select your newly added bike Your electric bike is now connected Note With the app you have the opti...

Page 9: ...EVELS BIKE MODES AND THE MAP https youtu be cZkBSOM0j0U Troubleshooting in APP If problems occur when using the app try the following list to troubleshoot 1 Turn on Bluetooth in the mobile settings 2 Restart the app 3 Update Connect to the latest version 4 Make sure the Smartphone is not connect in both the app and under bluetooth settings 5 Disable uninstall other apps using Bluetooth Contact you...

Page 10: ...on Check the light connection for moisture Contact retailer 6 Speed sensor error Check the display connection for moisture Contact retailer 7 Battery error Contact retailer 8 Overload Check connections Restart the bike Contact retailer 9 Communication error Check the display connection for moisture Contact retailer 10 Battery voltage to high Contact your dealer 11 Display error Check the display c...

Page 11: ... battery in place 3 Remove the battery by turning the key left and push the battery up and out Note The USB plug is for service and NOT for charging of other devices Controller bracket Chargeplug Battery charger The charger will be supplied with one out of three different charging sockets illus trated below Charging sockets Single 3 Pins 4 Pins Charging socket Power connector Power Charge diode ...

Page 12: ... the battery is connected to the charger and the diode lights red then the battery should be recharged When the Power Charge LED shows green the battery has been recharged Turn the power off before disconnecting the charger from the battery General To keep the battery in good condition we recommend that you ocassionally charge the battery for a minimum of 24 hours after the green light appears The...

Page 13: ... capacity of the batteries decreases over time Several factors such as low temperatures tire pressure weather road conditions user weight and own physical effort has an influence on the range of the battery As a user you therefore have a big influence on the range Battery registration Register your battery at www Promovec com and to receive a 2 year capacity guarantee In addition Promovec A S offe...

Page 14: ... needed Do NOT use a high pressure cleaner when cleaning the bike as it may damage the electrical components Frame number The electric bicycle is provided with a frame number It is located under the crank Winter storage If the electric bike is set aside for storage more than one month it will be enough to recharge the battery once a month for 24 hours to keep the battery in good condition The batt...

Page 15: ... must be carried out in a responsible manner We recommend that the bike is transported with an approved bicycle carrier marked with TÜV and is specially made for electric bike The reason being that electric bikes are heavier compared to traditional bike which requires a bicycle carrier with a larger load capacity Before transporting your electric bike remove the battery and cover the bike for any ...

Page 16: ...rding to local guidelines within your area Sort and dispose of worn parts in the following manner Environmentally hazardous waste Batteries Electronics Motor display cables og lights Plast Grip fenders and chaincase Rubber Tires The rest of the E Bike Metal This is to ensure an effective management off our common natural resources and the way we dispose of toxic waste and pollutants Batteries are ...

Page 17: ...d at the responsibility of the manufacturer In case the product is modified in any kind or way which is not coordinated with the Promovec A S this declaration of conformity is no longer valid Declaration of conformity according to Supply of Machinery Safety Regulations 2008 Electromagnetic Compatibility Regulations 2016 Design meet requirements in BS 15194 2017 Approvals The e bike bicycle is UKCA...

Page 18: ...ight Max 100 kg Frame size 445 mm Handlebar Oversize 31 8 45 680 mm Handlebar stem Ahead adjustable Motor Rear hub motor 250W Assist 5 levels Battery Downtube 2 Display Connect Wheel 20 inches Tyre Schwalbe Big Apple 20 2 00 Gears 8 Speed Derailleur Brakes Disc Colors Red Blue Black Weight Check label on e bike Max user mass 100 kg Max total weight Check label on e bike ...

Page 19: ...l Capacity 6 6 36V Li ION 237 Watt hours Detachable Weight 2 5 kg Nominal Capacity 10 4 36V Li ION 374 4 Watt hours Detachable Weight 3 0 kg Nominal Capacity 12 8 Ah 36V Li ION 460 8 Watt hours Detachable Weight 3 0 kg Charger Swift mode Splashproof Charging time 4 5 hours ...

Page 20: ...mpany stamp Date company stamp Date company stamp In order to maintain and preserve electric bike s condition we recommend an inspection two times a year or at least once a year The inspection should include a check of brakes tires steering and cables A service check can be ordered at your dealer SERVICES ...

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