Catalog Number: 6000.96
Effective January 1, 2012
LIMITED WARRANTY
HEAT PUMP POOL HEATERS
All R410A Models
United States
(48 Contiguous States and Hawaii)
SCOPE OF WARRANTY
Raypak, Inc. (Raypak) warrants to the original owner that the Heat Pump Pool Heater sold with this
limited warranty certificate (the “Heater”) when installed in any of the contiguous 48 states of the United
States of America or Hawaii with a pool or spa by a properly licensed installer, will be free from defects in
materials and workmanship under normal use and service for the Applicable Warranty Period. In
accordance with the terms of this Limited Warranty, Raypak will, at its option, repair or furnish a
replacement for any defective part of the Heater that fails in normal use and service during the Applicable
Warranty Period. The repair or replacement will be warranted for only the unexpired portion of the
original Applicable Warranty Period.
EFFECTIVE DATE
The Effective Date of this Limited Warranty is the date of original installation if properly documented; if
you are not able to provide documentary proof of the date of original installation, the Effective Date will
be the date of manufacture plus 30 days. All Applicable Warranty Periods specified in this Limited
Warranty are measured from the Effective Date.
APPLICABLE WARRANTY PERIODS
Residential Heaters (all R410A models excluding the Professional Series)
: If the Heater is installed
in a single family residential dwelling, the Applicable Warranty Periods are: two (2) years for labor and
seven (7) years for parts, with no labor coverage in the third through seventh years. Notwithstanding the
foregoing, the titanium tube component of the titanium heat exchanger is warranted for 10 years from the
Effective Date, with no labor coverage in the third through tenth years. If the Heater is installed anywhere
other than a single family residential dwelling, the Applicable Warranty Period for the Heater and its parts
is limited to only one (1) year, parts and labor.
Professional Series Heaters
: The Applicable Warranty Periods are: two (2) years for labor and seven
(7) years for parts, with no labor coverage in the third through seventh years. Notwithstanding the
foregoing, the titanium tube component of the titanium heat exchanger is warranted for 10 years from the
Effective Date, with no labor coverage in the third through tenth years.
LABOR AND SHIPPING COSTS
This Limited Warranty covers the reasonable cost of labor for repairs or replacements covered by this
Limited Warranty, provided that said repairs or replacements are performed by a Raypak designated
service provider during the Applicable Warranty Period and Raypak has pre-authorized said repair or
replacement. This Limited Warranty does
NOT
cover refrigerant or other expendable materials. This
Limited Warranty does
NOT
cover any travel time or other labor costs. This Limited Warranty does
NOT
cover any shipping costs to and from Raypak’s designated service provider or to or from the installation
site. All of the foregoing costs and expenses are your responsibility.
WARRANTY EXCLUSIONS
This Limited Warranty does
NOT
apply:
1. if the Heater has been moved from its original place of installation, or if the original owner no
longer owns the property where the original installation was made;
2. if the Heater is not properly installed with a pool or spa by a qualified licensed installer in
accordance with applicable local codes and ordinances, good trade practices, and the
manufacturer’s installation instructions;
3. if the rating plate(s) or serial number(s) are altered or removed;
