Regency ULTIMATE U38E Owners & Installation Manual Download

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FPI FIREPLACE PRODUCTS INTERNATIONAL LTD. 6988 Venture St., Delta, BC Canada, V4G 1H4

919-973

MODELS: U38E-NG11 Natural Gas U38E-LP11 Propane

03.04.19

ULTIMATE™ U38E Freestanding Gas Stove

Owners &

Installation Manual

www.regency-fire.com

U38-39 Video

- Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other

appliance.

- WHAT TO DO IF YOU SMELL GAS
•

Do not try to light any appliance.

• Do not touch any electrical switch: do not use any phone in your building.

Leave the building immediately.

• Immediately call your gas supplier from a neighbour's phone. Follow the gas supplier's

instructions.

• If you cannot reach you gas supplier, call the fire department.

- Installation and service must be performed by a qualified installer, service agency or the gas supplier.

WARNING
FIRE OR EXPLOSION HAZARD
Failure to follow safety warnings exactly could result in serious
injury, death, or property damage.

Installer

: Please complete the details on the back cover

and leave this manual with the homeowner.

Homeowner:

Please keep these instructions for future reference.

Tested by:

Certified to/Certifié pour: CSA 2.17-2017
ANSI Z21.88-2017
CSA 2.33-2017

Summary of Contents for ULTIMATE U38E

Page 1: ...your building Leave the building immediately Immediately call your gas supplier from a neighbour s phone Follow the gas supplier s instructions If you cannot reach you gas supplier call the fire department Installation and service must be performed by a qualified installer service agency or the gas supplier WARNING FIRE OR EXPLOSION HAZARD Failure to follow safety warnings exactly could result in ...

Page 2: ...ersey Intertek for both safety and efficiency As it also bears our own mark it promises to provide you with economy comfort and security for many trouble free years to follow Please take a moment now to acquaint yourself with these instructions and the many features of your Regency Gas Stove U38 39 Video Thisappliancemayonlybeinstalledinan aftermarketpermanentlylocated manu factured USA only or mo...

Page 3: ...even straight days of inactivity the CPI setting on the remote control transmitter will remain in the CPI continuous pilot position Therefore all that is required to relight the pilot would be to press the on off button on the remote control transmitter from on to off and back to on Once the pilot has re established operation will resume as normal There is no requirement to do anything with the IP...

Page 4: ...20 3 4 4 COLLAR 5 9 3 13 16 30 17 651mm 527mm 127mm 102mm 229mm 762mm 762mm 38mm 800mm 432mm 97mm 121mm 6 152mm OPTIONAL DECORATIVE COLLAR ALL PICTURES DIAGRAMS SHOWN THROUGHOUT THIS MANUAL ARE FOR ILLUSTRATION PURPOSES ONLY ACTUAL PRODUCT MAY VARY DUE TO PRODUCT ENHANCEMENTS 913 16 250mm 108mm 4 1 4 ...

Page 5: ...is vented gas ﬁreplace heater is not for use with air ﬁlters Ne pas util iser de ﬁltre à air avec ce foyer au gaz à évacuation For use with glass doors certiﬁed with the appliance only À utiliser uniquement avec p ortes en verre certiﬁées avec l appareil Part 919 972 Size Printed at 100 Material 2 ml silver matt polyester DPM SMS Dec 05 18 Created decal Jan 08 19 Modiﬁed decal VENTED GAS FIREPLACE...

Page 6: ... KEPT CLEAN DUE TO HIGH TEMPERATURES THE APPLIANCE SHOULD BE LOCATED OUT OF TRAFFIC AND AWAY FROM FURNITURE AND DRAPERIES WARNING FAILURE TO INSTALL THIS APPLIANCE CORRECTLY WILL VOID YOUR WARRANTY AND MAY CAUSE A SERIOUS HOUSE FIRE YOUNG CHILDREN SHOULD BE CARE FULLY SUPERVISED WHEN THEY ARE INTHESAMEAREAASTHEAPPLIANCE TODDLERS YOUNG CHILDREN AND OTHERS MAY BE SUSCEPTIBLETO AC CIDENTAL CONTACT BU...

Page 7: ...ely 4 seconds the spark ignition system will spark for 60 seconds to light the main burner 4 The unit will turn on Lighting Procedure Continuous Pilot Intermittent Pilot CPI IPI selection See remote control instructions for details On Demand Pilot seven day safety timer Important information if using the appliance in CPI continuous pilot mode only This appliance is a ProFlame 2 system fitted with ...

Page 8: ...onal injury or loss of life Improper installation adjustment alteration service or maintenance can cause injury or property damage Refer to the owner s information manual provided with this appliance For assistance or additional information consult a qualified installer service agency or gas supplier AVERTISSEMENT Quiconque ne respecte pas scrupuleusement les instructions de la présente notice ris...

Page 9: ...roflame Transmitter Figure 2 Transmitter LCD Display TECHNICAL DATA REMOTE CONTROL Supply Voltage 4 5V three 1 5V AAA batteries Ambient temperature ratings 0 50o C 32 122o F Radio Frequency 315 MHZ ATTENTION Turn OFF the main gas supply of the appliance during installation or maintenance of the Receiver device Turn OFF main gas supply to the appliance prior to removing or rein serting the batterie...

Page 10: ... flame height by one step until the flame is turned off The Up Arrow Key will increase the flame height each time it is pressed If the Up Arrow Key is pressed while the system is on but the flame is off the flame will come on in the high position Fig 7 8 A single beep will confirm reception of the command Fig 7 Fig 8 Room Thermostat Transmitter Operation The Remote Control can operate as a room th...

Page 11: ...roflame system The fan speed can be adjustedthroughsix 6 speeds ToactivatethisfunctionusetheModeKey fig 1 to index to the fan control icon Fig 13 Use the Up Down Arrow Keys fig 1 to turn on off or adjust the fan speed fig 14 A single beep will confirm reception of the command Figure 13 Figure 14 Remote dimmer control Light The auxiliary function controls the AUX power outlet by the dimmable light ...

Page 12: ...IPI to a continuous pilot ignition system CPI by using remote control as noted above The benefits of having as CPI are as follows Keeps venting primed for trouble free start up under colder weather conditions or inversions Keeps the unit glass warm which decreases the amount of condensa tion on start up Provides owners with flexibility to choose a traditional continuous pilot The primary benefit o...

Page 13: ... above grade directly in line with the exhaust vent terminal for the horizontally vented gas fueled heating appliance or equipment The sign shall read in print size no less than one half 1 2 inch in size GAS VENT DIRECTLY BELOW KEEP CLEAR OF ALL OBSTRUCTIONS 4 INSPECTION The state or local gas inspector of the side wall horizontally vented gas fueled equipment shall not approve the installation un...

Page 14: ...ould any solid fuels wood paper cardboard coal etc be used in this appliance 16 The appliance area must be kept clear and free of combustible materials gases and other flammable vapours and liquids 17 Do not connect this gas appliance to chimney flue serving a separate sold fuel burning appli ance 18 WARNING Operation of this appliance when not connected to a properly installed and maintained vent...

Page 15: ... mesh grill at the out side termination Do not remove the knockout Clearances to Combustibles The clearances listed below are MINIMUM dis tances Measure the clearance to both the appli ance and the chimney connector The farthest distance is correct if the two clearances do not coincide For example if the appliance is set as indicated in one of the figures but the connector is tooclose movethestove...

Page 16: ...rer s requirements and local building codes In cold climates we recom mend the use of insulated B vent chase and liners For altitudes above 2000 ft we recommend that a minimum flue height of 12 ft is used Flue Mounting Bracket Attach the flue mounting bracket with the enclosed screw as shown in the diagram Draft Hood This heater has a draft hood built in It must not be altered obstructed or blocke...

Page 17: ...sure see the System Data Table System Data U38E 11 with 38 000 BTU U38E NG11 For 0 to 2000 feet altitude U38E LP11 For 0 to 4500 feet alttitude Burner Inlet Orifice Sizes Natural Gas Propane Burner 32 50 Max Input Natural Gas 38 000 Btu h Propane 34 000 Btu h Min Input Natural Gas 26 000 Btu h Propane 27 500 Btu h Supply Pressure Natural Gas min 7 w c Propane min 11 w c Manifold Pressure Natural G...

Page 18: ...ot orifice 10 Unscrew the pilot orifice with the allen key and replace with the LPG pilot orifice in the kit 11 Reinstall new burner orifice LPG stamped 50 and tighten 13 Check for gas leaks with a proper soapy solution or leak detector 14 Check for proper spark between the ignitor and pilot cap Refer to Lighting Procedure section of the manual for lighting sequence 15 Check pilot flames Correct f...

Page 19: ...ly remove the logs and lava rock 3 Remove burner See diagram below Burner Orifice 4 Remove burner orifice with a 1 2 wrench and discard 5 Reinstall new burner orifice NG stamped 37 or LP stamped 52 and tighten 6 Reverse steps 3 and 2 7 Adjust Vent restrictor setting To set the Vent restriction as indicated in the diagram simply loosen the screws and push the vent restrictor platetothecorrectpositi...

Page 20: ...upport A B 3 Place the Middle Left Log B on the two pins as shown The gas log kit contains the following a 02 65 Rear Log b 02 56 Middle Left Log c 02 44 Front Left Log d 02 46 Left Top Log e 02 45 Front Right Log f 02 47 Center Log g 02 48 Middle Right Log C 4 Place Front Left Log C onto the 2 front pins as shown Cutout Pin D B A 5 Place the Left Top Log D on the pin on Log B and on top of the cu...

Page 21: ...burner tray E Bracket The bottom right edge of Log G must sit snugly against the bracket Side View G 9 TaketheEmbaglow steelwoollikematerial lightlyseparate it and set a small amount over the visible burner ports in front and between the front left log and the log under the Y log indicated in the picture IMPORTANT DO NOT compress this material down on the burner ports Embaglow 10 Next take the whi...

Page 22: ... burner to the other If there is any flame hesitation check that area for any blockage of the burner port F 0 2 4 7 E 02 45 A 02 65 G 02 48 D 0 2 4 6 B 02 56 C 02 44 11 Using the harder coal like embers carefully spread these around the OUTSIDE of the burner 1 cup on each side Do not place or use these hard material embers on top of the burner Coal Embers outside burner only ...

Page 23: ...ddle Left Log B on the two pins as shown The driftwood log kit contains the following A Rear Log B Middle Left Log C Front Left Log D Left Top Log E Front Right Log F Center Log G Middle Right Log C 4 Place Front Left Log C onto the 2 front pins as shown Cutout Pin D B A 5 Place the Left Top Log D on the pin on Log B and on top of the cut out on Log A C 1 Carefully remove the logs from the box and...

Page 24: ...er tray E Bracket The bottom right edge of Log G must sit snugly against the bracket Side View G 9 TaketheEmbaglow steelwoollikematerial lightlyseparate it and set a small amount over the visible burner ports in front and between the front left log and the log under the Y log indicated in the picture IMPORTANT DO NOT compress this material down on the burner ports Embaglow 10 Next take the white P...

Page 25: ...lows smoothly from one end of burner to the other If there is any flame hesitation check that area for any burner port blockage 11 Using the harder coal like embers carefully spread these around the OUTSIDE of the burner 1 cup on each side Do not place or use these hard material embers on top of the burner Coal Embers outside burner only ...

Page 26: ...rtooeasytoclose you may want to adjust them by loosening the latch catch See diagram 3 Diagram 2 Diagram 3 5 Remove the blue plastic protective coating from the glass 6 Testthesealaroundthedoorbyplacingapiece of paper between the unit and the door close the door and try to pull the paper out If it slips out easily then the door is not properly sealed Tighten or loosen the latch See diagram 3 2 Sli...

Page 27: ... WARNING Electrical Grounding Instructions This appliance is equipped with a three pronged grounding plug for your protection against shock hazard and should be plugged directly into a properly grounded three prong recep tacle Do not cut or remove the grounding prong from this plug Note 4 AA Batteries must be installed into the back up battery compartment however for this unit to operate when powe...

Page 28: ...28 Regency U38E 11 ULTIMATE Freestanding Gas Stove operating instructions Wiring Diagram with Optional thermostat EXTERNAL ANTENNA GREY RED RED GREY Thermostat Optional Millivolt Spill Switch ...

Page 29: ... head screws 1 Open up front pedestal door Remove 2 Phillips head screws to remove cover plate Place screws to the side See diagram 1 Diagram 2 Battery compartment door Battery compartment tabs 2 Press down on both tabs to remove battery compartment door See diagrams 2 and 3 Diagram 4 Diagram 3 Battery door removed 3 Install 4 AA batteries ensuring they are polarity correct See diagram 4 4 Reverse...

Page 30: ...with4AAback up batteriesinstalled seeBack upBatterysection for details during power outages Only the fan and light will not operate until power is restored If the remote is misplaced the unit can be shut off by flipping the main ON OFF switch located behindthefrontcoverplate totheOFFposition IMPORTANT The remote control system supplied with this appliance has several options for starting operating...

Page 31: ...TAY AWAYTOAVOIDBURNSORCLOTH ING IGNITION YOUNG CHILDREN SHOULD BE CAREFULLY SUPER VISED WHEN THEY ARE IN THE SAME ROOM AS THE APPLIANCE 8 Each time the appliance is lit it may cause con densation and fog the glass This condensation and fog is normal and will disappear in a few minutes as the glass heats up Never operate the appliance without the glass properly secured in place 2 Cleanglass neverwh...

Page 32: ...he burner box and can be accessed from the side or from the front when the louvers are removed To adjust the aeration use the allen key to turn the turning gear which will adjust the air shutter Open the air shutter for a blue flame or close it for a yellower flame Clockwise to open counter clockwise to close Caution Carbon will be produced if the air shutter is closed too much Note Any damage due...

Page 33: ...oor 1 Remove the door from the unit and place on a soft surface to prevent scratching 2 Pull out the door gasket 3 Remove the nuts holding the glass retainers in place 4 Remove the glass retainers sides top and bottom and the door catch plate 5 Replace the glass The glass must have gas keting around it 6 Reversetheprevioussteps replacetheretainers and fasten with the nuts but do not overtighten as...

Page 34: ... instructions NOTE Always shut off the gas and electrical supply before remov ing the valve 1 Remove safety screen and open front pedestal door You may want to put a soft cloth on the base of the unit so that when the pedestal door is open it doesn t scratch the paint 2 Undo the four screws holding the control panel in place 3 Disconnect all the receiver wires from the back of the panel and then r...

Page 35: ... 560 055 Fan Access Door 10 730 034 Gasket for Fan Access Door 730 517 P Fan Assembly 11 910 331 P Fan Motor 120 Volt 12 911 179 Power Cord IFC Proflame II 120 Volt 15 Pedestal Assembly 16 730 039 Pedestal Door 17 904 257 Pedestal Door Magnet 18 732 084 Pedestal Back 19 733 011 Front Control Panel Plate 20 730 531 Short Side Panel Door Assy each 21 560 031 Hinge for Side Panel each 23 904 258 Side...

Page 36: ...embly Male 85 911 010 Stepper Motor NG For 885 886 SIT 0 907 013 911 011 Stepper Motor LP For 885 886 SIT 0 907 012 911 187 Remote Battery Compartment 911 175 Remote handheld GTMF 911 127 Battery Compartment Door 910 036 Pilot Orifice LP 51 0 977 165 910 037 Pilot Orifice NG 30 0 977 167 911 039 Pilot Hood 753 977 Conversion Kit LP 911 093 120 Volt Power Cord 10 foot extension 911 137 Pilot Clip N...

Page 37: ...ly 732 943 Black Wrap Door Complete 732 944 Brushed Nickel Wrap Door Complete 101 732 570 Door Gasket Kit 105 Ceramic Paper 107 936 243 Glass Gasket 111 Door Frame Fibre Paper 208 940 325 P Wrap Glass 209 732 020 Door Mounting Bracket Not available as a replacement part Part Description ...

Page 38: ...Control Boards Wiring Switches Blowers Blower Control Module Battery Pack Remote Control Systems 2 Enamel Panels 1 Venting Venting Components 1 All Stainless steel surrounds 1 All Firebox Media Crystals Firebeads Volcanic Ceramic Spa Stones 1 All hardware 1 Mesh Glass Safety Barriers 1 Accent Light Bulbs 1 Glass Crazing 1 Conditions Warranty protects against defect in manufacture or FPI factory as...

Page 39: ...drafts installation error installation by an unqualified installer incorrect chimney components including but not limited to cap size or type operator error abuse misuse use of improper fuels lack of regular maintenance and upkeep acts of God weather related problems from hurricanes tornados earthquakes floods lightning strikes bolts or acts of terrorism or war which result in malfunction of the a...

Page 40: ...e the U S should consult their local provincial or national legal codes for additional terms which may be applicable to this warranty How to Obtain Warranty Service Customers should contact the authorized selling dealer to obtain warranty service In the event the authorized selling dealer is unable to provide warranty service please contact FPI by mail at the address listed below Please include a ...

Page 41: ...elow in order for us to serve you better Warranty Registration Form or Register online immediately at the above Web Site Warranty Details Serial Number required Purchase Date required mm dd yyyy Product Details Product Model required Dealer Details Dealer Name required Dealer Address Dealer Phone Installer Date Installed mm dd yyyy Your Contact Details required Name Address Phone Email For purchas...

Page 42: ...42 Regency U38E 11 ULTIMATE Freestanding Gas Stove warranty ...

Page 43: ...Regency U38E 11 ULTIMATE Freestanding Gas Stove 43 ...

Page 44: ...mation Dealer Name Address _______________________________________________ ___________________________________________________________________ Installer ____________________________________________________________ Phone ____________________________________________________________ Date Installed _______________________________________________________ Serial No ______________________________________...

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