Quadra-Fire CASTILE Owner'S Manual Installation And Operation Download

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October 27, 2011

CASTILE & SANTA FE PELLET INSERT

Owner’s Manual

Installation and Operation

CASTILEI-CE-MBK

SANTAFEI-CE-MBK

Models:

DO NOT DISCARD THIS MANUAL

NOTICE

• Important operating and

maintenance instruc

tions included.

•

Leave this manual with

party responsible for use

and operation.

•

Read, understand and

follow these instruc

tions for safe installa

tion and operation.

DO NOT

DISCARD

WARNING

Please read this entire manual

before installation and use of this

pellet fuel-burning room heater.

Failure to follow these instructions

could result in property damage,

bodily injury or even death.

•

Do not store or use gasoline or other flam

mable vapors and liquids in the vicinity of this

or any other appliance.

• Do not overfire - If any external part starts to

glow, you are overfiring. Reduce feed rate.

Overfiring will void your warranty.

• Comply with all minimum clearances to com

bustibles as specified. Failure to comply may

cause house fire.

WARNING

Hot glass will cause burns.

• Do not touch glass until it is cooled

• NEVER allow children to touch glass

• Keep children away

• CAREFULLY SUPERVISE children in same room as

fireplace.

• Alert children and adults to hazards of high

temperatures.

High temperatures may ignite clothing or other

flammable materials.

• Keep clothing, furniture, draperies and other flammable

materials away.

HOT SURFACES!

Glass and other surfaces are

hot during operation AND

cool down.

7069-101B

Fuel Type: Wood Pellets, less than 38mm in length,

6mm to 8mm in diameter.
Burning of any other type of fuel voids your warranty.

CAUTION

Check building codes prior to installation.

• All local regulations, including those referring to national and

European standards need to be complied with when installing

the appliance.

• Consult local fire officials or authorities having jurisdiction

about restrictions, installation inspection, and permits.

CAUTION

Summary of Contents for CASTILE

Page 1: ...will void your warranty Comply with all minimum clearances to com bustibles as specified Failure to comply may cause house fire WARNING Hot glass will cause burns Do not touch glass until it is cooled NEVER allow children to touch glass Keep children away CAREFULLY SUPERVISE children in same room as fireplace Alert children and adults to hazards of high temperatures High temperatures may ignite cl...

Page 2: ...Max elektrische voeding 470 W Rated Voltage Tension nominale Nominale spanning 230 V 50 Hz Safety clearance distance back Distance de dégagement de sécurité retour Veiligheidsafstand afstand terug N A Safety clearance distance side Distance de dégagement de sécurité côté Veiligheidsafstand afstand zijde 410 mm Use only recommended fuels Utilisez uniquement des combustibles recommandés Gebruik alle...

Page 3: ...Shutdown Procedures 12 B Quick Reference Maintenance Chart 12 C General Maintenance Cleaning 12 15 D High Ash Fuel Content Maintenance 16 Section 4 Troubleshooting for Homeowner A Frequently Asked Questions 17 Installer s Guide Section 5 Getting Started A Design Installation Location Considerations and Floor Support 18 B Thermostat Location 19 C Tools Supplies Needed 19 D Inspect Appliance and Com...

Page 4: ...Page 4 October 27 2011 R Castile Santa Fe CE Insert 7069 101B ...

Page 5: ...R October 27 2011 Page 5 Castile Santa Fe CE Insert 7069 101B ...

Page 6: ... Install any component not approved by Hearth Home Technologies Install parts or components not Listed or approved Improper installation adjustment alteration service or maintenance can cause injury or property damage For assistance or additional information consult a qualified installer service agency or your dealer 1 Listing and Code Approvals Model Castile or Santa Fe Pellet Insert Appliance Ty...

Page 7: ...children in same room as appliance Alert children and adults to hazards of high temperatures High temperatures may ignite clothing or other flammable materials Keep clothing furniture draperies and other flammable materials away WARNING 2 Operating Instructions User s Guide WARNING Do not operate appliance before reading and understanding the operating instructions in the Owner s Manual Failure to...

Page 8: ...liance robbing heat from your home Damp pellet fuel can clog the feed system Size Pellets are either 6 or 8mm in diameter Length should be no more that 38mm Pellet lengths can vary from lot to lot from the same manufacturer Due to length variations the flame height feed rate may need adjusting occasionally See page 10 for instructions Performance Higher ash content requires the ash drawer to be em...

Page 9: ...liance Do NOT store flammable materials in the appliance s vicinity DO NOT USE GASOLINE LANTERN FUEL KEROSENE CHARCOAL LIGHTER FLUID OR SIMILAR LIQUIDS TO START OR FRESHEN UP A FIRE IN THIS HEATER DO NOT BURN GARBAGE OR FLAMMABLE FLUIDS SUCH AS GASOLINE NAPHTHA OR ENGINE OIL DO NOT USE CHEMICALS OF FLUIDS TO START THE FIRE Keep all such liquids well away from the heater while it is in use Combusti...

Page 10: ...with pellets set the thermostat to its lowest setting Plug the power cord into nearby outlet 2 The exhaust blower will stay on for approximately 18 minutes even though the thermostat is not calling for heat This is normal 3 Locate the heat output control switch on the lower right side of the firebox behind decorative front door Set to the HIGH setting and then adjust the thermostat to its highest ...

Page 11: ...ppliance With appliance door open Firepot floor open Cleaning slide plates open Do NOT store fuel Closer than required clearances to com bustibles to appliance Within space required for loading or ash removal Back side of Firepot Firepot floor left open Figure 11 1 DO NOT LEAVE FIREPOT FLOOR OPEN WARNING RISK OF FIRE Keep combustible materials gasoline and other flammable vapors and liquids clear ...

Page 12: ...ch step listed in the chart below Cleaning or Inspection Frequency Daily Weekly Monthly Yearly Ash Pan Drawer Every 5 bags of fuel depend ing on the fuel type or ash build up OR X Ash Removal from Firebox Every 5 bags or more fre quently depending on the fuel type or ash build up OR X Beneath Heat Exchanger Every 1 ton of fuel OR X Blower Combustion Exhaust More frequently depending on the fuel ty...

Page 13: ...y 5 bags or more frequently depending on ash build By Homeowner Locate the ash pan drawer underneath the firepot and slide the ash drawer straight out Empty into a non combustible container and re install ash pan drawer 3 Ash Removal from Firebox Frequency Weekly or 5 bags or more frequently depending on ash build up By Homeowner a There must not be any hot ashes in the firebox during cleaning so ...

Page 14: ...1 Cleaning Rods 10 Heat Exchanger Tubes NOTE Hearth Home Technologies recommends to use a heavy duty vacuum cleaner specifically designed for solid fuel appliance cleaning 8 Cleaning the Hopper Frequency Monthly or after burning 50 bags of fuel By Homeowner After burning approximately 1 ton of fuel you will need to clean the hopper to prevent sawdust build up A combination of sawdust and pellets o...

Page 15: ...Fly Ash Formation Need for Removal in Exhaust Venting System Frequency Yearly or more frequently depending on ash build up By Qualified Service Technician Homeowner Be sure the appliance is allowed to cool has been unplugged and the exhaust blower is off The products of combustion will contain small particles of fly ash The fly ash will collect in the exhaust venting system and restrict the flow o...

Page 16: ...nd possible hopper fires Poor quality pellet fuel or lack of maintenance can create conditions that make the firepot fill quickly with ashes and clinkers This condition makes the appliance susceptible to overfilling the firepot with pellets which may result in smoking sooting and possible hopper fires Figure 16 1 shows an example where the firepot overfills pellets back up into the feed tube and a...

Page 17: ...t 3 Excessive build up of ash See solution 4 The lower burn settings will produce more ash the higher burn settings produce less The more it burns on low the more frequent cleaning of the glass is required 4 Glass has turned dirty 3 Excessive build up of ash The lower burn settings will produce more ash the higher burn settings produce less The more it burns on low the more frequent clean ing of t...

Page 18: ...fect the loca tion of the vent termination Marginal Location Below peak Location NOT recommended Not the highest point of the roof Wind loading possible Multi level Roofs Windward Leeward Recommended Outside Air Intake on windward side NOT recommended Outside Air Intake on leeward side Recommended Location Above peak Recommended Insulated exterior chase in cooler climates Recommended Location Abov...

Page 19: ...aler any parts damaged in shipment All labels have been removed from the glass door Plated surfaces have been wiped clean with a soft cloth if applicable Read all the instructions before starting the installation Follow these instructions carefully during the installation to ensure maximum safety and benefit Follow pipe manufacturer instructions for installation and air clearance requirments E Pre...

Page 20: ...l Size A B Metal Surround w Cast Trim STD 1080mm 762mm Metal Surround w Cast Trim LRG 1219mm 864mm Metal Surround w Standard Trim STD 1092mm 787mm Metal Surround w Standard Trim LRG 1294mm 864mm A B 21 1 2 546mm 28 7 8 733mm 23 5 8 600mm 8 203mm C L Figure 20 4 Top View 12 3 4 324mm 8 5 8 219mm 23 584mm 25 3 8 645mm Figure 20 5 Side View Figure 20 6 Front View Panel A B Standard 762mm 1016mm Large...

Page 21: ...lation This insert is listed to UL 1482 Standard and is approved for installation into listed factory built zero clearance fire places listed to UL 127 conforming to the following speci fications and instructions The original factory built clearance fireplace chimney cap must be re installed after installing the approved chimney liner meeting type UL 103 HT requirements 2100 F per UL 1777 If the c...

Page 22: ...ervice shall be the same as minimum clearance to vinyl soffits Clearance of a termination cap above electrical service will be 305mm minimum Location of the vent termination must not obstruct or interfere with access to the electrical service 7 Vent Information B Avoiding Smoke and Odors Negative Pressure Shut Down and Electrical Power Failure To reduce the probability of back drafting or burn bac...

Page 23: ...rmance of the chimney system caused by Inadequate draft due to environmental conditions Downdrafts Tight sealing construction of the structure Mechanical exhausting devices D Draft To minimize the effects of negative air pressure Install the outside air kit with the intake facing prevailing winds during the heating season Ensure adequate outdoor air for all combustion appliances and exhaust equipm...

Page 24: ... FLUE DAMPER IN THE EXHAUST VENTING SYSTEM OF THIS UNIT 6 DO NOT CONNECT THIS UNIT TO A CHIMNEY FLUE SERVING ANOTHER APPLIANCE NOTE All pipe must be welded seam pipe whenever pos sible Seal pipe joints with high temperature silicone 260 C minimum rated only Do not put silicone inside of pipe Vent surfaces get HOT can cause burns if touched Non combustible shielding or guards may be required WARNIN...

Page 25: ...l vent runs can accumulate ash and will need to be cleaned more often Try to keep them as short as possible 45 elbow is equivalent to 30 48cm of straight pipe 90 elbow is equivalent to 91 44cm of straight pipe Miniumum Vertical Vent for Three Elbows 0 00 1 00 2 00 3 00 4 00 5 00 6 00 7 00 0 1 2 3 4 Length of Horizontal Sections M Minimum Vertical Rise M Miniumum Vertical Vent for Two Elbows 0 00 1...

Page 26: ...NOTE Use metal plate around exhaust vent pipe and seal all edges with non flammable insu lation such as mineral wool or ceramic Do not use high temperature caulking materials to seal any edge to prevent future service ability Fire Risk Inspection of Chimney Masonry chimney must be in good condition Meets minimum standard of NFPA 211 Factory built chimney must be a minimum 152mm UL103 HT WARNING Ou...

Page 27: ... type of installation to ensure adequate room for outside air venting Check building codes prior to installation Installation MUST comply with local regional state and national codes and regulations Consult local building fire officials or authorities having jurisdiction about restrictions installation inspection and permits CAUTION Outside Air Termination at Chimney Top 12 305mm min below 12 305m...

Page 28: ... wall 5 Attach hose to outside termination cap with second hose clamp 6 Secure termination cap to outside surface 7 Secure trim ring to interior wall Tools Needed Phillips head screwdriver wire cutters hole saw or jig saw CAUTION Never draw outside combustion air from Wall floor or ceiling cavity Enclosed space such as an attic or garage The leveling bolts are located at the rear of the appliance ...

Page 29: ... variance in your straight edge 5 The double sided tape that holds front and side trims to scissors has a powerful bonding adhesive Adjust ments are extremely difficult once trim has adhered to tape Do a dry run first without removing paper from tape 6 Place cut edge of trim under top lip and into position on scissors Place side pieces on first and then front piece The front piece overlaps side pi...

Page 30: ...Cast Trim Footer Panel Leg 1 Remove contents from box and lay on protective surface to avoid scratching the paint 2 Lay hearth support s front and sides face down Bend the tab down toward the inside 3 The side pieces are shipped flat It is much easier to manually flex the sides into a bowed position before installing 4 Lay 1 cast ring face up which will become the bottom ring when installed Attach...

Page 31: ...ast sides before attaching the surround and trim Lift up the top to expose the thumb screws at the top of cast side Figure 34 4 5 Remove the thumb screw and top bracket and then remove the cast side Lay it down on a soft surface to avoid scratching the cast 6 Slide surround and trim over the top of the insert into place Surround attachs to insert at the top and bottom of insert side Figure 34 4 7 ...

Page 32: ... 2 7 Place the cast footers under the metal sides aligning the top and bottom holes in the cast footers and metal sides 8 The 9 mounting clips are shipped in one long strip Hand break apart or use pliers 9 Each clip has a clearance notch to allow room for the cast on the insert Place the clip so the notch is facing the outer edges of the surrounds Figure 32 3 10 It is best to install all of the 1 ...

Page 33: ...the panels to the insert 2 screws per leg as shown in Figure 36 3 3 Connect the trim pieces together using the L Brack ets supplied Figure 36 4 4 Slide the trim over the top of the panels 5 Install the access panels At the bottom of the access panel there are 2 hooks that slip into a slot at the bottom of the side panel and a magnet at the top that holds the access panel in place Figure 36 3 Figur...

Page 34: ... sides of the firebox Figure 37 2 5 To clean the logs use a vaccum and a soft brush attach ment or a paint brush Two Piece Log Set Installation Figure 37 2 J Optional Log Set Placement Instructions CAUTION Logs are FRAGILE Use extreme care when handling or cleaning logs NOTE Due to the abrasive nature of a pellet appliance fire the logs are not covered under warranty Any placement vari ation other...

Page 35: ...nd not in direct line with the appliance convection air Remove any packaging from inside the thermostat before using NOTE If the thermostat is located too close to the appliance you may need to set the temperature setting slightly higher to maintain the desired tem perature in your home K Thermostat Installation Figure 38 1 Shock hazard Do NOT remove grounding prong from plug Plug directly into pr...

Page 36: ...nited States 6830000 and 5582117 or other U S and foreign patents pending Date purchased installed Serial Number Location on appliance Dealership purchased from Dealer phone Notes We recommend that you record the following pertinent information for your CASTILE or SANTA FE INSERT NOTICE DO NOT DISCARD THIS MANUAL Important operating and maintenance instruc tions included Leave this manual with par...

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