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Service Manual

Model Number:

EWMC-CC-SS

EWMC-BLK-SS

UL Part Number

6901820100

6901820300

7400310000R01

In keeping with our policy of continuous product development, we reserve the right to make changes without notice.
© 2012 Dimplex North America Limited

Dimplex North America Limited

1367 Industrial Road   Cambridge ON Canada N1R 7G8
1-888-346-7539   www.dimplex.com

REV PCN

DATE

00

-

2-APR-12

IMPORTANT SAFETY INFORMATION

: Always read this manual first before attempting to service this fireplace. For your 

safety, always comply with all warnings and safety instructions contained in this manual to prevent personal injury or prop-

erty damage.

Summary of Contents for EWMC-BLK-SS

Page 1: ...2012 Dimplex North America Limited Dimplex North America Limited 1367 Industrial Road Cambridge ON Canada N1R 7G8 1 888 346 7539 www dimplex com REV PCN DATE 00 2 APR 12 IMPORTANT SAFETY INFORMATION Always read this manual first before attempting to service this fireplace For your safety always comply with all warnings and safety instructions contained in this manual to prevent personal injury or ...

Page 2: ...ning Procedures and techniques which if not carefully followed will expose the user to the risk of fire serious injury or death OPERATION 3 MAINTENANCE 5 EXPLODED PARTS DIAGRAM 6 WIRING DIAGRAM 7 SWITCH REPLACEMENT Heat On Off and 3 Position 8 THERMOSTAT CONTROL REPLACEMENT 8 FLICKER MOTOR FLICKER ROD REPLACEMENT 8 HEATER ASSEMBLY REPLACEMENT 9 REMOTE CONTROL REPLACEMENT 9 POWER CORD REPLACEMENT 1...

Page 3: ...n on Resetting the Temperature Cutoff Switch Should the heater overheat an automatic cut out will turn OPERATION There are two different control configurations depending on the age of your model In both cases the controls are located inside the door panel on the lower portion of the corner wall mounted electric fireplace Figure 1 2 Manual Controls on Front Face Figure 1 A 3 Position Switch The swi...

Page 4: ...flame effect remains on the heater is set to the high heat setting and all three red indicator lights are activated NOTE The blower speed does not change when switching from low heat to high heat Remote Control Initialization Reprogramming There are two different remote controls depending on the age of your model Follow these steps for remote control initialization and if required re initializatio...

Page 5: ... Reach inside opening to remove the bulb s Remove 6 the nearest bulb before attempting to remove the fur ther bulb Bulbs are unscrewed in counter clockwise direction Insert new bulb s 7 Assemble in reverse order and re hang on the wall 8 Plug in the corner wall mounted electric fireplace 9 To replace the light bulbs with controls beside log Unplug the unit from the outlet 1 Open latched door 2 Rem...

Page 6: ...100RP THERMOSTAT 5 2300150100RP 3 POSITION SWITCH 6 2800071100RP ON OFF SWITCH 7 2800070700RP WIRE HARNESS 8 2500170100RP REMOTE CONTROL 9 3000370600RP REMOTE CONTROL RECEIVER 10 3000430800RP POWER CORD 11 4100010300RP REFLECTOR ASSEMBLY 12 5900080600RP FLICKER MOTOR 13 2000140300RP FRONT GLASS 14 5900460100RP THERMOSTAT KNOB 15 8800000300RP LATCH DOOR ASSEMBLY 16 8800520100RP WALL BRACKET HARDWAR...

Page 7: ...7 WIRING DIAGRAM Lampholder wire assembly RECEIVER REMOTE CONTROL Flicker Motor Cord Wide blade N Narrow Blade L Switch Lamp Switch THERMOSTAT Blower Motor Element Bank Wire of wide blade of plug ...

Page 8: ...tric shock or damage to persons Tools Required Phillips head Screwdriver Remove unit from corner and lay unit on its side 1 Open latched door 2 Remove the three 3 mounting bracket screws and set 3 aside mounting bracket Figure 7 Remove the two 2 log set screws and remove the log 4 set IMPORTANT Only handle the Log Set by the Ember Bed Locate the thermostat control and pull off the thermo 5 stat co...

Page 9: ...er as above 13 NOTE When placing log set back into unit ensure the log sits in between the two 2 vertical mounting flanges HEATER ASSEMBLY REPLACEMENT Warning If the fireplace was operating prior to servicing allow at least 10 minutes for light bulbs and heating elements to cool off to avoid accidental burning of skin Warning Disconnect power before attempting any maintenance or cleaning to reduce...

Page 10: ...to the top heater pan ensure that the three 3 heater assembly wires are clear of the fan wheel on the heater assembly Additional wiring tie wraps may be required Reassemble in the reverse order as above 13 NOTE When installing the replacement remote control receiver ensure the red heat indicator lights are installed into their original mounting locations POWER CORD REPLACEMENT Warning If the firep...

Page 11: ...hock or damage to persons Tools Required Phillips head Screwdriver Remove wall mounted unit from corner and lay unit on 1 its side Open latched door 2 Remove door chain bolt and nut from back panel as 3 sembly Remove top partially reflective glass bracket from back 4 panel and set aside Remove partially reflective glass from unit and remove 5 black rubber channels from partially reflective glass I...

Page 12: ...earance Fireplace does not turn on Manu ally Improper operation Refer to Operation Section No incoming power from the electrical wall socket Check Fuse Breaker Panel Defective 3 Position or On Off Switch Replace 3 Position or On Off Switch Defective remote control receiver Replace remote control receiver and initialize to re mote control Loose wiring Check wiring connections Fireplace does not tur...

Page 13: ...the heater is initially turned on The heater is burning off any dust accumulated during manufacturing or operation Defective heater assembly Replace heater assembly Heater fan turns on but heater lacks heat Improper operation Refer to Operation Section Loose wiring Trace wiring in unit Defective thermostat if applicable Replace thermostat Defective heater assembly Replace heater assembly Heating e...

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