QNAP TS 31P2 Series User Manual Download

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TS-x31P2

TS-231P2
TS-431P2

User Guide

Document Version: 1
28/08/2017

Summary of Contents for TS 31P2 Series

Page 1: ...TS x31P2 TS 231P2 TS 431P2 User Guide Document Version 1 28 08 2017 ...

Page 2: ...y Modules 15 QTS Installation 24 Installing QTS Using Qfinder Pro 24 Installing QTS Using the Cloud Key 25 4 Basic Operations Power Button 28 Reset Button 28 USB One Touch Copy Button 28 LEDs 29 Beep Alarm 30 5 Troubleshooting Forcing Qfinder Pro or myQNAPcloud to Locate the NAS 32 Hot swapping Failed Drives 32 Recovering Unintentionally Removed Healthy Drives 33 Support and Other Resources 33 6 G...

Page 3: ...FCC Notice 43 CE Notice 43 SJ T 11364 2006 44 2 ...

Page 4: ... that the user has a basic understanding of storage and backup concepts Document Conventions Symbol Description Notes provide default configuration settings and other supplementary information Important notes provide information on required configuration settings and other critical information Tips provide recommendations or alternative methods of performing a task or configuring settings Warnings...

Page 5: ...lications Component TS 231P2 TS 431P2 Ordering P N TS 231P2 1G TS 231P2 4G TS 431P2 1G TS 431P2 4G Processor CPU Annapurna Labs Alpine AL 314 quad core 1 7 GHz Architecture 64 bit Encryption engine AES 256 Memory Pre installed memory TS 231P2 1G 1 GB 1 x 1 GB of DDR3 SODIMM TS 231P2 4G 4 GB 1 x 4 GB of DDR3 SODIMM TS 431P2 1G 1 GB 1 x 1 GB of DDR3 SODIMM TS 431P2 4G 4 GB 1 x 4 GB of DDR3 SODIMM To...

Page 6: ...und level Sound pressure LpAm bystander position 19 2 dB with 2 hard drives installed Sound pressure LpAm bystander position 19 5 dB with 4 hard drives installed Operating temperature 0 to 40 C 32 to 104 F Relative humidity Non condensing relative humidity 5 to 95 Wet bulb temperature 27 C 80 6 F Security slot Kensington security slot Note Model specifications are subject to change without prior n...

Page 7: ...s for 3 5 inch drives 20 Quick Installation Guide QIG 1 Components Front Panel TS 431P2 No Component No Component 1 Status LED 6 Drive 3 LED 2 LAN LED 7 Drive 4 LED 3 USB LED 8 Power button 4 Drive 1 LED 9 USB One Touch Copy button 5 Drive 2 LED 10 USB 3 0 One Touch Copy port TS x31P2 User Guide Product Overview 6 ...

Page 8: ...Back Panel TS 431P2 No Component No Component 1 Reset button 4 Power port 2 Gigabit RJ45 Ethernet ports 5 Kensington security slot 3 USB 3 0 ports TS x31P2 User Guide Product Overview 7 ...

Page 9: ...System Board Note The image does not include the chassis TS 431P2 No Component No Component 1 Memory slot Drive Numbering TS 231P2 TS x31P2 User Guide Product Overview 8 ...

Page 10: ...ves go to https www qnap com compatibility Network cable Tools Phillips 1 or 2 screwdriver Anti static wrist strap Setting Up the NAS 1 Place your NAS device in an environment that meets the requirements For details see Installation Requirements 2 Install the drives For details see Installing 3 5 inch Hard Drives and Installing 2 5 inch Hard Drives or Solid State Drives 3 Connect the power cord an...

Page 11: ...6 Log on to QTS TS x31P2 User Guide Product Overview 10 ...

Page 12: ...e bays support SSD cache acceleration Installing 3 5 inch Hard Drives Warning Installing a drive deletes all data on the drive Observe electrostatic discharge ESD procedures to avoid damage to components 1 Power off the NAS 2 Remove the drive tray a Pull the handle to release the tray b Pull the tray out 3 Install a drive on the tray a Place the tray on the drive so that the holes on the tray are ...

Page 13: ...4 Load the drive tray into the drive bay a Insert the tray into the bay b Push the handle until it is locked into place 5 Power on the NAS TS x31P2 User Guide Installation and Configuration 12 ...

Page 14: ...o avoid damage to components 1 Power off the NAS 2 Remove the drive tray a Pull the handle to release the tray b Pull the tray out 3 Install a drive on the tray a Place the tray on the drive so that the holes on the tray are aligned with those on the drive b Attach the screws to lock the drive to the tray TS x31P2 User Guide Installation and Configuration 13 ...

Page 15: ...4 Load the drive tray into the drive bay a Insert the tray into the bay b Push the handle until it is locked into place 5 Power on the NAS TS x31P2 User Guide Installation and Configuration 14 ...

Page 16: ...s can result in serious injury or death Observe electrostatic discharge ESD procedures to avoid damage to components 1 Power off the NAS 2 Unplug the power cord from the electrical outlet 3 Disconnect all cables and external attachments 4 Remove the drive trays a Pull the handle to release the tray b Pull the tray out Important Remember the number of each drive The drive trays will need to be retu...

Page 17: ...eft side c Slide the case cover to the right so that the triangle icon is aligned with the unlock icon d Pull the case cover up until it completely detaches from the chassis 6 Remove the screws that secure the drive bay chassis to the back side of the NAS TS x31P2 User Guide Installation and Configuration 16 ...

Page 18: ...7 Remove the screws that secure the drive tray chassis to the NAS TS x31P2 User Guide Installation and Configuration 17 ...

Page 19: ...he drive tray chassis up until it completely detaches from the NAS 9 Remove an existing module a Push the retention clips outward simultaneously to release the module TS x31P2 User Guide Installation and Configuration 18 ...

Page 20: ...ased may damage the module and the motherboard c Hold the module by the edges and then carefully slide it out of the slot 10 Install a new module a Align the notch with the ridge in the slot b Insert the module into the slot c Verify that the metal connectors are completely inserted into the slot TS x31P2 User Guide Installation and Configuration 19 ...

Page 21: ...e drive tray chassis onto the NAS a Align the SATA connector on the drive tray chassis with the SATA port on the system board b Carefully insert the SATA connector into the SATA port 12 Attach the screws that secure the drive tray chassis to the NAS TS x31P2 User Guide Installation and Configuration 20 ...

Page 22: ...13 Attach the screws that secure the drive tray chassis to the back side of the NAS TS x31P2 User Guide Installation and Configuration 21 ...

Page 23: ... the chassis b Slide the case cover onto the chassis c Slide the case cover to the left so that the triangle icon is aligned with the lock icon d Place the NAS on its bottom side e Attach the screws that secure the case cover to the chassis TS x31P2 User Guide Installation and Configuration 22 ...

Page 24: ...le until it is locked into place 16 Connect all cables and external attachments 17 Power on the NAS 18 Verify that the module is recognized by the NAS a Log on to QTS as administrator b Go to Control Panel System System Status Hardware Information TS x31P2 User Guide Installation and Configuration 23 ...

Page 25: ...e Smart Installation Guide wizard For details see Installing QTS Using the Cloud Key Computer or mobile device Network cable myQNAPcloud account CloudKey Installing QTS Using Qfinder Pro Warning Installing QTS deletes all data on the drives Back up your data before proceeding 1 Power on the NAS 2 Connect the NAS to your local area network 3 Run Qfinder Pro on a computer that is connected to the sa...

Page 26: ...want to use to create a RAID group c Optional Select a RAID type Note The Smart Installation Guide automatically selects the optimal RAID type based on the number of the selected disks d Optional Select Encrypted Disk Volume and Bad Block Scan 15 Click Next 16 Review the settings 17 Click Apply A confirmation message appears Warning Clicking Confirm deletes all data on the drive before installing ...

Page 27: ...access the NAS without having to configure port forwarding on your router You can remotely access the NAS by logging into QTS or by using mobile apps You can also enable CloudLink by installing the CloudLink app on the NAS 8 Click Next The Smart Installation Guide opens in the default web browser 9 Click Start Smart Installation Guide 10 Specify the following information NAS name Specify a name wi...

Page 28: ...elect a RAID type Note The Smart Installation Guide automatically selects the optimal RAID type based on the number of the selected disks d Optional Select Encrypted Disk Volume and Bad Block Scan 19 Click Next 20 Review the settings 21 Click Apply A confirmation message appears Warning Clicking Confirm deletes all data on the drive before installing QTS 22 Click Confirm QTS is installed TS x31P2 ...

Page 29: ...dmin TCP IP configuration Obtain IP address settings automatically via DHCP Disable jumbo frames If port trunking is enabled multi LAN models only the port trunking mode is reset to Active Backup Failover System port 8080 system service port Security level Low Allow all connections LCD panel password blank VLAN Disabled Advanced system reset Press and hold the button for 15 seconds The default fac...

Page 30: ...s Green The NAS is ready Flashes green 2 times per second The NAS is not configured A drive on the NAS is not formatted Red The drive is invalid A disk volume has reached its full capacity A disk volume is about to reach its full capacity The system fan is not functioning An error occurred when accessing read write the data A bad sector is detected on a drive The NAS is in degraded read only mode ...

Page 31: ...n mounted successfully on the USB One Touch Copy port Flashes Blue 2 times per second A USB external storage device connected to the USB One Touch Copy port is being mounted A USB external storage device connected to the USB One Touch Copy port is being disconnected A USB external storage device connected to the USB One Touch Copy port is being accessed Off No USB external storage device is connec...

Page 32: ...t to reach its full capacity The disk volume has reached its full capacity The drives are in degraded mode The user started the drive rebuilding process A drive is plugged in or out 1 The NAS was powered off by force shutdown hardware shutdown The NAS was powered on successfully and is ready TS x31P2 User Guide Basic Operations 31 ...

Page 33: ...ns RAID 1 One member drive fails RAID 5 One member drive fails RAID 6 One or two member drives fail 1 Log on to QTS 2 Go to Main Menu Storage Manager Storage Disks VJBOD 3 Locate the failed drive 4 Prepare a new hard drive with a capacity that is the same as or larger than the failed hard drive 5 Remove the failed drive from the NAS 6 Wait for 20 seconds or until the NAS beeps twice 7 Remove the f...

Page 34: ...de or an inactive RAID 0 and JBOD configuration to normal Disk Volume RAID Recovery Support Maximum Number of Removed Drives Single No N A JBOD Yes 1 RAID 0 Yes 1 RAID 1 Yes 1 RAID 5 Yes 2 RAID 6 Yes 3 RAID 10 No N A Support and Other Resources QNAP provides the following resources Resource URL Documentation http docs qnap com Help Desk http helpdesk qnap com Downloads http download qnap com Commu...

Page 35: ...complex port forwarding settings myQNAPcloud Provides various remote access services such as DDNS and CloudLink myQNAPcloud ID Email address that was used to register for a myQNAPcloud account Qfinder Pro Enables you to locate and access the QNAP NAS devices in your local area network QTS QNAP NAS operating system TS x31P2 User Guide Glossary 34 ...

Page 36: ...n QNAP makes no warranty or representation expressed implied or statutory with respect to its products or the contents or use of this documentation and all accompanying software and specifically disclaims its quality performance merchantability or fitness for any particular purpose QNAP reserves the right to revise or update its products software or documentation without obligation to notify any i...

Page 37: ... this version of the GPL to prohibit the practice for those products If such problems arise substantially in other domains we stand ready to extend this provision to those domains in future versions of the GPL as needed to protect the freedom of users Finally every program is threatened constantly by software patents States should not allow patents to restrict development and use of software on ge...

Page 38: ...the work The Corresponding Source need not include anything that users can regenerate automatically from other parts of the Corresponding Source The Corresponding Source for a work in source code form is that same work 3 Basic Permissions All rights granted under this License are granted for the term of copyright on the Program and are irrevocable provided the stated conditions are met This Licens...

Page 39: ...e not combined with it such as to form a larger program in or on a volume of a storage or distribution medium is called an aggregate if the compilation and its resulting copyright are not used to limit the access or legal rights of the compilation s users beyond what the individual works permit Inclusion of a covered work in an aggregate does not cause this License to apply to the other parts of t...

Page 40: ...ccurs as part of a transaction in which the right of possession and use of the User Product is transferred to the recipient in perpetuity or for a fixed term regardless of how the transaction is characterized the Corresponding Source conveyed under this section must be accompanied by the Installation Information But this requirement does not apply if neither you nor any third party retains the abi...

Page 41: ...covered work except as expressly provided under this License Any attempt otherwise to propagate or modify it is void and will automatically terminate your rights under this License including any patent licenses granted under the third paragraph of section 11 However if you cease all violation of this License then your license from a particular copyright holder is reinstated a provisionally unless ...

Page 42: ... such an agreement or commitment not to enforce a patent against the party If you convey a covered work knowingly relying on a patent license and the Corresponding Source of the work is not available for anyone to copy free of charge and under the terms of this License through a publicly available network server or other readily accessible means then you must either 1 cause the Corresponding Sourc...

Page 43: ... published by the Free Software Foundation If the Program specifies that a proxy can decide which future versions of the GNU General Public License can be used that proxy s public statement of acceptance of a version permanently authorizes you to choose that version for the Program Later license versions may give you additional or different permissions However no additional obligations are imposed...

Page 44: ...e harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocat...

Page 45: ...管这些元件将会单独标示出来部件名称有毒有害物质或元素铅 Pb 汞 Hg 镉 Cd 六价铬 CR VI 多溴联苯 PBB 多溴二苯醚 PBDE 壳体 0 0 0 0 0 0 显示 0 0 0 0 0 0 印刷电路板 0 0 0 0 0 0 金属螺帽 0 0 0 0 0 0 电缆组装 0 0 0 0 0 0 风扇组装 0 0 0 0 0 0 电力供应组装 0 0 0 0 0 0 电池 0 0 0 0 0 0 O 表示该有毒有害物质在该部件所有物质材料中的含量均在 SJ T11363 2006 标准规定的限量要求以下 X 表示该有毒有害物质至少在该部件的某一均质材料中的含量超出 SJ T11363 2006 标准规定的限量要求 TS x31P2 User Guide Notices 44 ...

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