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HS-264

User Guide

Document Version: 2

29/09/2022

Summary of Contents for SilentNAS HS-264

Page 1: ...HS 264 User Guide Document Version 2 29 09 2022...

Page 2: ...nstalling QTS Using the Cloud Key 20 4 Basic Operations Power Button 24 Reset Button 24 LEDs 25 Audio Alert 26 5 NAS Migration NAS Migration Requirements 27 Status and Setting Changes after NAS Migrat...

Page 3: ...o 35 QNAP ID 35 QTS 35 8 Notices Limited Warranty 36 Disclaimer 36 Copyright and Trademarks 36 GNU Public License 37 CE Notice 44 UKCA Notice 44 FCC Notice 44 VCCI Notice 45 BSMI Notice 45 SJ T 11364...

Page 4: ...at the user has a basic understanding of storage and backup concepts Document Conventions Symbol Description Notes provide default configuration settings and other supplementary information Important...

Page 5: ...ice center for maintenance or replacement Any attempt to repair or perform maintenance procedures on the product by you or an unauthorized third party invalidates the warranty QNAP is not responsible...

Page 6: ...supports the following network connectivity speeds 2 5 GbE 1 GbE 100 Mb and 10 Mb External I O Ports Expansion Slots USB ports 2 x USB 3 2 Gen 2 Type A HDMI ports 2 x HDMI Interface Buttons Power Rese...

Page 7: ...same type Operating temperature 0 C to 40 C 32 F to 104 F Relative humidity Non condensing relative humidity 5 to 95 Wet bulb temperature 27 C 80 6 F Tip Model specifications are subject to change wit...

Page 8: ...s image shows the HS 264 without the front cover attached No Component No Component 1 Drive bay 1 4 Drive bay latch 2 Drive bay latch 5 Drive bay 2 3 Status LED 6 IR sensor Rear Panel HS 264 User Guid...

Page 9: ...be stored in a secure location with restricted access controlled through the use of a tool lock and key or any means of security Only qualified skilled and authorized persons with knowledge of all res...

Page 10: ...icals Free from objects that may obstruct NAS ventilation or apply pressure to the NAS or power cord Hardware and peripherals Storage drives For the list of compatible drive models go to https www qna...

Page 11: ...6 Install QTS For details see QTS Installation 7 Log on to QTS HS 264 User Guide Product Overview 10...

Page 12: ...HS 264 is compatible with 3 5 inch and 2 5 inch hard drives and 2 5 inch solid state drives Installing 3 5 inch Drives on 3 5 inch Trays Warning Installing a drive deletes all data on the drive Observ...

Page 13: ...a Place the drive on the tray so that the holes on the bottom of the drive are aligned with the holes on the bottom of the tray b Attach the screws 5 Insert the tray into the bay HS 264 User Guide Ins...

Page 14: ...nch Drives on 3 5 inch Trays Warning Installing a drive deletes all data on the drive Observe electrostatic discharge ESD procedures to avoid damage to components 1 Power off the NAS 2 Remove the fron...

Page 15: ...tch and pulling the tray 4 Install a drive on the tray a Place the drive on the tray so that the holes on the bottom of the drive are aligned with the holes on the bottom of the tray b Attach the scre...

Page 16: ...5 Insert the tray into the bay 6 Attach the front cover HS 264 User Guide Installation and Configuration 15...

Page 17: ...terface Supports SATA HDD SDD USB 3 2 Gen 2 Type A to Type C cable TR 004 Uses a USB 3 2 Gen 1 Type C interface Supports SATA HDD SDD USB 3 2 Gen 2 Type A to Type C cable TR 004U Uses a USB 3 2 Gen 1...

Page 18: ...b Go to Main Menu Storage Snapshots Overview System c Verify that the expansion units are listed QTS Installation The HS 264 uses the QNAP QTS operating system You can install QTS using any of the fol...

Page 19: ...nt 1 Power on the NAS 2 Connect the NAS to your local area network 3 Run Qfinder Pro on a computer that is connected to the same local area network Note To download Qfinder Pro go to https www qnap co...

Page 20: ...NAP recommends connecting to an NTP server to ensure that the NAS follows the Coordinated Universal Time UTC standard Methods User Actions Synchronize with computer or device time Select Same as the c...

Page 21: ...lick Apply A confirmation message appears Warning Clicking Confirm deletes all data on the drive before installing QTS 17 Click Confirm QTS is installed Installing QTS Using the Cloud Key Warning Inst...

Page 22: ...arranty The QNAP Warranty Service window opens in a new web page Important You can check your device warranty policy or purchase an extended warranty plan at QNAP Warranty Service 9 Close the warranty...

Page 23: ...automatically The NAS time will be the same as the NTP server 13 Click Next The Configure the network settings screen appears 14 Configure the network settings using any of the following methods Metho...

Page 24: ...Review the settings 18 Click Apply A confirmation message appears Warning Clicking Confirm deletes all data on the drive before installing QTS 19 Click Confirm QTS is installed HS 264 User Guide Inst...

Page 25: ...thout special characters For example if the first MAC address is 00 08 9B F6 15 75 then the admin password would be 00089BF61575 Tip You can find the first MAC address with Qfinder Pro or attached to...

Page 26: ...d when accessing read write the data A bad sector is detected on the hard drive The NAS is in degraded read only mode two member drives failed in RAID 5 or RAID 6 but the data can still be read A hard...

Page 27: ...oots The operating system was updated 3 The NAS data cannot be copied to the external storage device connected to the front USB port Long beep 1 5 seconds 2 The disk volume is about to reach its full...

Page 28: ...o an ARM NAS The destination NAS must run on the same QTS version as the source NAS or later The destination NAS must have sufficient free drive bays to accommodate all the drives that you are migrati...

Page 29: ...nfigured Licenses Licenses are not migrated Warning To prevent losing all your software licenses QNAP recommends deactivating licenses on the source NAS before data migration Applications If the desti...

Page 30: ...n NAS using HBS 3 Preparing the Destination NAS 1 Log on to QTS 2 Create one or more storage pools For details see the Creating a Storage Pool topic in the QTS user guide 3 Create one or more volumes...

Page 31: ...Space window appears 6 Select the destination NAS as the destination storage space and specify the following Setting Description Name The name used to identify the storage space IP address Host name T...

Page 32: ...13 Click Next The Rules screen appears 14 Optional Configure job rules 15 Click Next The Summary screen appears 16 Review the job summary 17 Click Create The source NAS runs the created one way sync...

Page 33: ...S log on to QTS b Go to Control Panel Privilege Users c Click Create and then click Import Export Users d Select Import user and user group settings Note You can select whether to send a notification...

Page 34: ...e the failed drive 4 Prepare a new hard drive with a capacity that is the same as or larger than the failed hard drive 5 Remove the failed drive from the device 6 Wait for 20 seconds or until the devi...

Page 35: ...d qnap com Compatibility List https www qnap com compatibility NAS Migration Compatibility https www qnap com go nas migration Expansion Unit Compatibility https www qnap com go compatibility expansio...

Page 36: ...Link Enables you to access QNAP devices over the internet without configuring complex port forwarding settings Qfinder Pro QNAP utility that lets you locate and access QNAP NAS devices in your local a...

Page 37: ...consequential damages resulting from the use of the product its accompanying software or its documentation QNAP makes no warranty or representation expressed implied or statutory with respect to its...

Page 38: ...eived You must make sure that they too receive or can get the source code And you must show them these terms so they know their rights Developers that use the GNU GPL protect your rights with two step...

Page 39: ...in the normal form of packaging a Major Component but which is not part of that Major Component and b serves only to enable use of the work with that Major Component or to implement a Standard Interf...

Page 40: ...ing Modified Source Versions You may convey a work based on the Program or the modifications to produce it from the Program in the form of source code under the terms of section 4 provided that you al...

Page 41: ...m Library need not be included in conveying the object code work A User Product is either 1 a consumer product which means any tangible personal property which is normally used for personal family or...

Page 42: ...ble ways as different from the original version or d Limiting the use for publicity purposes of names of licensors or authors of the material or e Declining to grant rights under trademark law for use...

Page 43: ...t with reasonable efforts You may not impose any further restrictions on the exercise of the rights granted or affirmed under this License For example you may not impose a license fee royalty or other...

Page 44: ...other pertinent obligations then as a consequence you may not convey it at all For example if you agree to terms that obligate you to collect a royalty for further conveying from those to whom you con...

Page 45: ...NG RENDERED INACCURATE OR LOSSES SUSTAINED BY YOU OR THIRD PARTIES OR A FAILURE OF THE PROGRAM TO OPERATE WITH ANY OTHER PROGRAMS EVEN IF SUCH HOLDER OR OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY...

Page 46: ...guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipm...

Page 47: ...11364 2006 RoHS RoHS Pb Hg Cd CR VI PBB PBDE 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 O SJ T11363 2006 X SJ T11363 2006 HS 264 User Guide Notice...

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