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Please check PTZOPTICS.com for the most up to date version of this document 

   

 

 

Rev 1.2 8/20 

 

   

PTZOptics EPTZ NDI

®

|HX ZCAM G2 

 

User Manual 

Model No: PTEPTZ-NDI-ZCAM-G2 

V1.2 

(English) 

 

 

 

Summary of Contents for PTEPTZ-NDI-ZCAM-G2

Page 1: ...Please check PTZOPTICS com for the most up to date version of this document Rev 1 2 8 20 PTZOptics EPTZ NDI HX ZCAM G2 User Manual Model No PTEPTZ NDI ZCAM G2 V1 2 English ...

Page 2: ...mera Please use a soft dry cloth to clean the camera If the camera is very dirty clean it with diluted neutral detergent do not use any type of solvents which may damage the surface Note This is an FCC Class A Digital device As such unintentional electromagnetic radiation may affect the image quality of TV in a home environment Warranty PTZOptics includes a limited parts labor warranty for all PTZ...

Page 3: ...age 22 Noise Reduction 22 Setting 23 Information 23 Restore Default 23 Network Connection 24 Setting up a Network Video Stream 25 Additional Network Info 27 Camera Web Interface 28 Live 28 Directional Arrows 28 Video 29 Image 30 Audio 30 System 30 Network 31 Information 33 Language 33 Network Camera Control Protocol 33 Photobooth Functionality 36 NDI HX Connection 38 Upgrading to NDI HX 38 Mainten...

Page 4: ...is camera Polarity of power supply The power supply output for this product is 12VDC with a maximum current supply of 1A Polarity of the power supply plug is critical and is detailed in the image below Handling Avoid any stress vibration or moisture during transportation storage installation and operation Do not expose camera to any corrosive solid liquid or gas to avoid damage to the casing or co...

Page 5: ...s per second Control of EPTZ and Settings o Allows for NDI HX control through NDI approved platform o PTZOptics VISCA over IP o RS485 remote camera control interface o Web based IP remote camera control o Button controls on back of camera Hold left on Menu Navigation button for 5 seconds to toggle Dynamic or Static IP addressing Hold up on Menu Navigation button for 5 seconds to Zoom In Hold down ...

Page 6: ...es Face Detection Via Future Firmware Update Input Output HD Output 2 x 3G SDI BNC type 800mVp p 75Ω Along to SMPTE 424M standard 1 x RJ45 NDI HX IP Network streaming 10 100 Ethernet Port Network Interface and Output 1 x RJ45 10M 100M Adaptive Ethernet port Audio Input 1 x 3 pin phoenix port audio interface LINE IN NDI HX IP Stream only Unbalanced stereo Control Input Output 1 x RS 485 2pin phoeni...

Page 7: ...ulticast etc General Specifications Power Connector JEITA type DC IN 12V or RJ45 via PoE 802 3af Input Voltage 12VDC 10 8 13 0V DC Current Consumption 0 3A Max Operating Temperature 14 F 104 F 10 C 40 C Storage Temperature 40 F 140 F 40 C 60 C Power Consumption 6W Max MTBF 30000h Dimensions w x h x d in 2 8 x 2 4 x 5 6 6 3 including SDI Dimensions w x h x d mm 72mm x 60mm x 143mm 162mm including S...

Page 8: ...1 DC12V Power Jack 5 RJ45 Network NDI HX Connection 2 USB 2 0 connection Future use 6 Power LED Indicator 3 Phoenix Connector RS485 audio 7 3G SDI Video Output 2 EPTZ View 4 Menu Navigation Buttons 8 3G SDI Video Output 1 Full View 5 2 3 4 1 6 7 8 ...

Page 9: ...VISCA controller with an RS485 serial interface RS485 Communication Control The camera can be controlled via RS485 Half duplex mode with support for VISCA Pelco D or Pelco P protocol The parameters of RS485 are as follows Baud rate 2400 4800 or 9600 bps Start bit 1 bit Data bit 8 bits Stop bit 1 bit Parity bit none ...

Page 10: ...dicates that two sockets are already being used executing two commands and the command could not be accepted when received Command Canceled z0 6y 04 FF y Socket No Returned when a command which is being executed in a socket specified by the cancel command is canceled The completion message for the command is not returned No Socket z0 6y 05 FF y Socket No Returned when no command is executed in a s...

Page 11: ...8x 01 04 38 10 FF Focus Lock 8x 0a 04 68 02 FF Prevents any other operation or command from adjusting the current focus state Focus Unlock 8x 0a 04 68 03 FF CAM_WB Auto 8x 01 04 35 00 FF Normal Auto Indoor mode 8x 01 04 35 01 FF Indoor mode Outdoor mode 8x 01 04 35 02 FF Outdoor mode OnePush mode 8x 01 04 35 03 FF One Push WB mode Manual 8x 01 04 35 05 FF Manual Control mode Color Temperature 8x 0...

Page 12: ...ht Position CAM_ExpComp On 8x 01 04 3E 02 FF Exposure Compensation On Off Off 8x 01 04 3E 03 FF Reset 8x 01 04 0E 00 FF Exposure Compensation Amount Setting Up 8x 01 04 0E 02 FF Down 8x 01 04 0E 03 FF Direct 8x 01 04 4E 00 00 0p 0q FF pq ExpComp Position CAM_BackLight On 8x 01 04 33 02 FF Back Light Compensation On Off Off 8x 01 04 33 03 FF CAM_Flicker 8x 01 04 23 0p FF p Flicker Settings 0 Off 1 ...

Page 13: ...0F 0F 0F FF CAM_Brightness Direct 8x 01 04 A1 00 00 0p 0q FF pq Brightness Position CAM_Contrast Direct 8x 01 04 A2 00 00 0p 0q FF pq Contrast Position CAM_Flip Off 8x 01 04 A4 00 FF Single Command For Video Flip Flip H 8x 01 04 A4 01 FF Flip V 8x 01 04 A4 02 FF Flip HV 8x 01 04 A4 03 FF CAM_SettingSave Save 8x 01 04 A5 10 FF Save Current Setting CAM_AWBSensitivity High 8x 01 04 A9 00 FF High Norm...

Page 14: ...to Focus y0 50 03 FF Manual Focus CAM_FocusPosInq 8x 09 04 48 FF y0 50 0p 0q 0r 0s FF pqrs Focus Position CAM_WBModeInq 8x 09 04 35 FF y0 50 00 FF Auto y0 50 01 FF Indoor mode y0 50 02 FF Outdoor mode y0 50 03 FF OnePush mode y0 50 05 FF Manual y0 50 20 FF ColorTemperature Mode CAM_RGainInq 8x 09 04 43 FF y0 50 00 00 0p 0q FF pq R Gain CAM_BGainInq 8x 09 04 44 FF y0 50 00 00 0p 0q FF pq B Gain CAM...

Page 15: ...W CAM_LR_ReverseInq 8x 09 04 61 FF y0 50 02 FF On y0 50 03 FF Off CAM_PictureFlipInq 8x 09 04 66 FF y0 50 02 FF On y0 50 03 FF Off CAM_ColorGainInq 8x 09 04 49 FF y0 50 00 00 00 0p FF p Color Gain setting 0h 60 to Eh 200 Pan tiltPosInq 8x 09 06 12 FF y0 50 0w 0w 0w 0w 0z 0z 0z 0z FF wwww Pan Position zzzz Tilt Position CAM_GainLimitInq 8x 09 04 2C FF y0 50 0q FF p Gain Limit CAM_AFSensitivityI nq ...

Page 16: ...xx 0z FF pp R_Gain qq B_Gain r WB Mode s Aperture tt AE Mode u bit2 Back Light u bit1 Exposure Comp vv Shutter Position ww Iris Position xx Bright Position z Exposure Comp Position CAM_OtherBlockInq 8x 09 7E 7E 02 FF y0 50 0p 0q 00 0r 00 00 00 00 00 00 00 00 00 FF p bit0 Power 1 On 0 Off q bit2 LR Reverse 1 On 0 Off r bit3 0 Picture Effect Mode CAM_EnlargementBl ockInq 8x 09 7E 7E 03 FF y0 50 00 0...

Page 17: ...ual 81 01 04 38 10 FF Focus Lock 81 0a 04 68 02 FF Prevents any other operation or command from adjusting the current focus state Focus Unlock 81 0a 04 68 03 FF CAM_WB Auto 81 01 04 35 00 FF Normal Auto Indoor mode 81 01 04 35 01 FF Indoor mode Outdoor mode 81 01 04 35 02 FF Outdoor mode OnePush mode 81 01 04 35 03 FF One Push WB mode Manual 81 01 04 35 05 FF Manual Control mode Color Temperature ...

Page 18: ...F Direct 81 01 04 0D 00 00 0p 0q FF pq Bright Position CAM_ExpComp On 81 01 04 3E 02 FF Exposure Compensation On Off Off 81 01 04 3E 03 FF Reset 81 01 04 0E 00 FF Exposure Compensation Amount Setting Up 81 01 04 0E 02 FF Down 81 01 04 0E 03 FF Direct 81 01 04 4E 00 00 0p 0q FF pq ExpComp Position CAM_BackLight On 81 01 04 33 02 FF Back Light Compensation On Off Off 81 01 04 33 03 FF CAM_Flicker 81...

Page 19: ... Tilt Position LimitClear 81 01 06 07 01 0W 07 0F 0F 0F 07 0F 0F 0F FF CAM_Brightness Direct 81 01 04 A1 00 00 0p 0q FF pq Brightness Position CAM_Contrast Direct 81 01 04 A2 00 00 0p 0q FF pq Contrast Position CAM_Flip Off 81 01 04 A4 00 FF Single Command For Video Flip Flip H 81 01 04 A4 01 FF Flip V 81 01 04 A4 02 FF Flip HV 81 01 04 A4 03 FF CAM_SettingSave Save 81 01 04 A5 10 FF Save Current ...

Page 20: ...Position CAM_FocusAFMode Inq 81 09 04 38 FF 90 50 02 FF Auto Focus 90 50 03 FF Manual Focus CAM_FocusPosInq 81 09 04 48 FF 90 50 0p 0q 0r 0s FF pqrs Focus Position CAM_WBModeInq 81 09 04 35 FF 90 50 00 FF Auto 90 50 01 FF Indoor mode 90 50 02 FF Outdoor mode 90 50 03 FF OnePush mode 90 50 05 FF Manual 90 50 20 FF ColorTemperature Mode CAM_RGainInq 81 09 04 43 FF 90 50 00 00 0p 0q FF pq R Gain CAM_...

Page 21: ...FF 90 50 02 FF On 90 50 03 FF Off CAM_PictureEffectM odeInq 81 09 04 63 FF 90 50 02 FF Off 90 50 04 FF B W CAM_LR_ReverseInq 81 09 04 61 FF 90 50 02 FF On 90 50 03 FF Off CAM_PictureFlipInq 81 09 04 66 FF 90 50 02 FF On 90 50 03 FF Off CAM_ColorGainInq 81 09 04 49 FF 90 50 00 00 00 0p FF p Color Gain setting 0h 60 to Eh 200 Pan tiltPosInq 81 09 06 12 FF 90 50 0w 0w 0w 0w 0z 0z 0z 0z FF wwww Pan Po...

Page 22: ...om Out 0xFF Address 0x00 0x40 0x00 0x00 SUM Focus Far 0xFF Address 0x00 0x80 0x00 0x00 SUM Focus Near 0xFF Address 0x01 0x00 0x00 0x00 SUM Set Preset 0xFF Address 0x00 0x03 0x00 Preset ID SUM Clear Preset 0xFF Address 0x00 0x05 0x00 Preset ID SUM Call Preset 0xFF Address 0x00 0x07 0x00 Preset ID SUM Auto Focus 0xFF Address 0x00 0x2B 0x00 0x01 SUM Manual Focus 0xFF Address 0x00 0x2B 0x00 0x02 SUM Q...

Page 23: ...xAF XOR Set Preset 0xA0 Address 0x00 0x03 0x00 Preset ID 0xAF XOR Clear Preset 0xA0 Address 0x00 0x05 0x00 Preset ID 0xAF XOR Call Preset 0xA0 Address 0x00 0x07 0x00 Preset ID 0xAF XOR Auto Focus 0xA0 Address 0x00 0x2B 0x00 0x01 0xAF XOR Manual Focus 0xA0 Address 0x00 0x2B 0x00 0x02 0xAF XOR Query Pan Position 0xA0 Address 0x00 0x51 0x00 0x00 0xAF XOR Query Pan Position Response 0xA0 Address 0x00 ...

Page 24: ...ompensation optional items On Off Effective only in Auto mode Bright Intensity control optional items 00 17 Effective only in Bright mode Gain Limit Maximum gain limit optional items 0 15 Effective only in Auto WDR Bright mode Anti Flicker Anti flicker optional items Off 50Hz 60Hz Effective only in Auto Bright mode Shutter Shutter value optional items 1 30 1 60 1 90 1 100 1 125 1 180 1 250 1 350 1...

Page 25: ...MAGE Move the main menu cursor to IMAGE and press the HOME key to enter the image page as shown in the following figure Luminance Brightness adjustment optional items 0 14 Contrast Contrast adjustment optional items 0 14 Sharpness Sharpness adjustment optional items 0 14 Flip H Image flipped horizontally optional items On Off Flip V Image Flip Vertical optional items On Off Gamma Optional items De...

Page 26: ...ff Zoom Limit Optional Items 1 5x 2x 3x 4x 8x 7 INFORMATION Move the main menu cursor to INFORMATION and press the HOME key to enter the communication setup page as shown in the following figure 8 RESTORE DEFAULT Move the main menu cursor to RESTORE DEFAULT and press the HOME key to enter the restore default page as shown in the following figure NOISE REDUCTION NR2D Level Close NR3D Level 2 Select...

Page 27: ...onnect camera to your network via a CAT5 or CAT6 patch cable or directly to your PC via a CAT5 or CAT6 cross over cable 2 Turn on camera power 3 If successful the orange network light will illuminate and the green light will start flashing If unsuccessful the cable is bad you are using the wrong cable or you have connected to an inactive network jack 3 Network Connection Connection method between ...

Page 28: ...click Search 4 The next thing you would want to do is change your cameras IP address to be in the same range as your network The camera comes with a default IP address of 192 168 100 99 a See the Additional Network Info section to identify your network scheme 5 Right click on the camera you wish to change the IP address of and select Config a You have two 2 options for assigning the IP address of ...

Page 29: ...se Internet Explorder i For more detail go to help ptzoptics com 7 From the Web Interface you can control the camera using the arrows on the left side You can also adjust many of your camera s settings via this IP interface 8 You can now receive an RTSP stream from your camera To view the RTSP stream type in rtsp Camera IP address 554 1 for the first HD stream and rtsp Camera IP address 554 2 for ...

Page 30: ... 2 Type in ipconfig and press Enter on your keyboard 3 Scroll down to IPv4 Address This is your computer s local IP address 4 In the example above the PC s local address is 192 168 111 219 making the IP range 192 168 111 Mac 1 Open a new finder window and go to Applications then Utilities and select the Terminal program 2 Type in IP config get if addr en0 and press Enter on your keyboard 3 In the ...

Page 31: ...in to close Directional Arrows Use the Directional Arrows to electronically pan tilt and zoom the camera Alternatively use the Up Down Left Right buttons to traverse the OSD Menu Home Button Use the Home Button to send the video to the home position fully zoomed out and make selections within the OSD Menu Zoom In Use the Zoom Out button for narrow tele views of the scene Zoom Out Use the Zoom In b...

Page 32: ...408 640x360 480x270 320x240 320x180 The third stream supports 1024x576 960x540 720x576 50Hz 720x480 60Hz 720x408 640x360 480x270 320x240 320x180 Bit Rate Adjust the maximum bit rate of the network video The higher the bit rate the clearer the image will be Bit rates set too high can congest the network and cause the video to not transmit properly causing the video to appear worse Range 32 20480 kb...

Page 33: ... Sample Rate Options include 44 1K 48K Bit Rate Options include 96K 128K 256K Input Type Line in Input Vol L Volume of left channel 0 30 db Input Vol R Volume of right channel 0 30 db ADTS Options Enable Disable ADTS System Work Mode Options include RTSP SDK Multicast Reboot Used to power cycle the camera Username Username to login to device Username admin Password Password to login to device Defa...

Page 34: ... Settings section allows you to adjust the IP parameters of the camera The default IP address of the camera is 192 168 100 99 You cannot change the MAC address IP Configuration Type Fixed IPAddress Static Dynamic IPAddress DHCP IPAddress Camera s IP address ...

Page 35: ...the two 2 RTMPS stream s video and audio sources First Stream Enable Disable Stream 1 Video Audio First Stream MRL Text field for RTMPS Stream 1 s Media Resource Locator MRL Second Stream Enable Disable Stream 2 Video Audio Second Stream MRL Text field for RTMPS Stream 2 s Media Resource Locator MRL Third Stream Enable Disable Stream 3 Video Audio Third Stream MRL Text field for RTMPS Stream 3 s M...

Page 36: ... supports various PTZ control methods including RS232 RS485 IR remote control web interface HTTP CGI and TCP UDP protocol The camera includes an internal TCP server The default port number is 5678 When client and server set up a TCP connection the client sends PTZ command to the internal server and the server will then parse and execute the PTZ commands The camera includes an internal UDP server T...

Page 37: ... cgi bin param cgi pan_tiltdrive_reset Direct Position Recall Control http Camera IP cgi bin ptzctrl cgi ptzcmd Mode Pan Speed Tilt Speed Pan Position Tilt Position Mode ABS REL Pan Speed 1 Slowest 24 Fastest Tilt Speed 1 Slowest 20 Fastest Pan Position 0001 First step pan right 0990 Last step pan right FFFE First step pan left F670 Last step pan left Tilt Position 0001 First step tilt up 0510 Las...

Page 38: ...tp Camera IP cgi bin param cgi post_image_value Mode State Mode FLIP MIRROR State 1 Flip Mirror 0 Default Default Image Settings http Camera IP cgi bin param cgi get_image_default_conf HTTP CGI Inquiries Video http Camera IP cgi bin param cgi get_media_video Network Video Configuration Audio http Camera IP cgi bin param cgi get_media_audio Network Audio Configuration Network http Camera IP cgi bin...

Page 39: ...eing captured To retrieve your series of four 4 still images you will need to open a standard web browser with network access to the camera and use the following HTTP strings to retrieve the still image files as desired Image 1 http Camera IP photo1 jpg Image 2 http Camera IP photo2 jpg Image 3 http Camera IP photo3 jpg Image 4 http Camera IP photo4 jpg Videos You have two 2 options to initiate a ...

Page 40: ...era and use the following HTTP strings to retrieve the still image files as desired Video 1 http Camera IP video1 mp4 Video 2 http Camera IP video2 mp4 Video 3 http Camera IP video3 mp4 Video 4 http Camera IP video4 mp4 Video note It can take the camera time for the video files to be fully captured and processed If they are not retrievable please wait an additional 30 60 seconds for the process to...

Page 41: ...ize the camera s device friendly name Upgrading the NDI HX If you have a PTZOptics non NDI camera you can upgrade it by following the four 4 steps below 1 Purchase a PTZOptics NDI License Visit https ptzoptics com where to buy for more information 2 Open NDI Studio Monitor and select the camera you wish to upgrade 3 Click the Register button in the bottom right section of Studio Monitor 4 Enter yo...

Page 42: ...se to powerful electromagnetic radiation such as TV or radio transmitters etc Troubleshooting No image 1 Check whether the power cord is connected voltage is OK POWER lamp is lit 2 Check that the SDI cable is connected correctly 1 If SDI make sure that the destination device is accessing the SDI port that you plugged into Abnormal display of image 1 Check setting of rotary dial on rear of camera B...

Page 43: ...communication port on the controlling device is activated e g Com port on PC 5 Verify that all communication settings in the OSD Setup Menu correlate to the commands being used e g VISCA address Copyright Notice The entire contents of this manual whose copyright belongs to PTZOptics may not be cloned copied or translated in any way without the explicit permission of the company Product specificati...

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