Polycom 1725-16829-001 User Manual Download

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UC Software Release 3.3.1

November, 2010

1725-16829-001 Rev.C

User Guide for the
Polycom

VVX

1500 C Business Media Phone

for Cisco

Unified Communications Manager (SIP)

Summary of Contents for 1725-16829-001

Page 1: ...UC Software Release 3 3 1 November 2010 1725 16829 001 Rev C User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager SIP ...

Page 2: ...ies or the limitation of incidental or consequential damages for certain products supplied to consumers or the limitation of liability for personal injury so the above limitations and exclusions may be limited in their application to you When the implied warranties are not allowed to be excluded in their entirety they will be limited to the duration of the applicable written warranty This warranty...

Page 3: ...nswering 22 Answering Calls 23 Answering When Not in Another Call 24 Answering When in Another Call 25 Answering on a Shared Line 26 Answering Calls Automatically 27 Placing Calls 28 Calling by Dialing Numbers URLs or IP Addresses 29 Calling from Lists Directories and Keys 32 Ending Calls 35 Using a Headset 36 Enabling Headset Memory Mode 36 Using Electronic Hookswitch 37 While Your Phone Rings 37...

Page 4: ...s 57 Viewing Call Lists 58 Managing Call Lists 59 Working with Contact Directory 60 Searching Your Local Contact Directory 60 Adding Contacts to Your Local Contact Directory 61 Adding Contacts Manually 61 Adding Contacts from Call Lists 63 Updating Your Local Contact Directory 64 Deleting Contacts from Your Local Contact Directory 64 Working with Corporate Directory 64 Searching Corporate Director...

Page 5: ...sts with a CMA System 84 Inviting People in the CMA Directory to Your Buddy Status List 85 Removing Buddies from Your Buddy Status List 87 Seeing Who s Available 87 Choosing How You Accept Invitations 90 Accepting and Rejecting Invitations 91 Updating Your Status 92 Dialing Buddies 94 About Your Login Credentials 95 Recording Calls and Conferences 96 Recording Calls 99 Recording Conferences 101 Pa...

Page 6: ...e Frame 119 Changing When and How Video Displays 121 Enabling or Disabling Video 121 Starting and Stopping Near Site Video During a Call 123 Enabling or Disabling Near Site Video for All Calls 123 Changing the Clarity of Near Site Video 125 Changing How You View All Video Calls 126 Displaying Incoming Video Calls in a Large Window 127 Changing How Non PIP Video Displays 128 Changing How the PIP Di...

Page 7: ... 4 What Displays on the Touch Screen on page 5 Navigating Menus Lists and Fields on page 11 Entering Data and Editing Fields on page 14 Tips for When You re in Video Calls on page 19 Cleaning the Touch Screen on page 19 What s New in this Guide The following sections have been added to this edition Choosing Where You Hear Sound Effects on page 70 Calling and Answering from a Locked Phone on page 7...

Page 8: ...agging your finger up or down arrow soft keys no longer display on the touch screen Recording Calls and Conferences on page 96 The recording icons that display on the touch screen have been updated Using the Browser on page 106 When you re in the browser you can scroll by pressing the touch screen with your finger and dragging your finger up or down or to the right or left arrow soft keys no longe...

Page 9: ...o you can listen to phone audio or recorded calls The connector is an unamplified line out connector only 4 USB Connector Allows you to connect a USB flash drive to display pictures on your phone and to record and play back calls 5 LED Indicator The LED flashes red to indicate the following The software is booting A message is waiting The phone is in power saving mode slow flashing red 6 Privacy S...

Page 10: ... you to Enable and disable fields Scroll through values for a field Position the cursor within text you re updating Left Arrow Key Returns to the previous menu Right Arrow Key Selects a highlighted item 2 Select Key Selects a highlighted item 3 Delete Key Deletes displayed data 4 Volume Keys Adjusts the volume of the handset headset speaker and ringer 5 Mute Key Mutes audio transmission locally du...

Page 11: ...lows connection with another party for a conference 10 Hold Key Holds an active call or resumes a held call 11 Do Not Disturb Key Cancels ringing and directs incoming calls to your mailbox The key glows red when activated 12 Headset Key Allows you to place and receive calls through an optionally connected headset The key glows green when headset mode is selected 13 Speakerphone Key Allows for hand...

Page 12: ...he touch screen during a call Feature Description 1 Status bar Displays the time and date the phone s number messages and icons The time and date and phone s number display on the far right of the status bar next to the PIP If there are messages to display for example recording flash drive or status information the messages scroll under the time along with the phone number ...

Page 13: ...all During a video call the active call window can display the near site or the far site 3 Inactive call group Displays calls on hold as well as incoming calls that are not immediately answered 4 Soft keys Keys on the touch screen that you can tap to access phone functions The keys are automatically labeled to identify their context sensitive functions 5 Menu key Opens the Main Menu 6 Line Keys an...

Page 14: ...vate lines Registered shared lines Unregistered lines Lines that have the Always call forwarding type enabled Lines that have Do Not Disturb enabled Line keys are either blue or green Green Indicates that the Line Key has an active call or an incoming call A green Line Key is associated with the calls that currently display on the touch screen active or inactive Blue Indicates that the Line Key do...

Page 15: ...atus when provisioned by a Polycom CMA system On the phone but available for a call Buddy Status when provisioned by a Polycom CMA system In a call or not accepting calls Buddy Status when provisioned by a Polycom CMA system Available for a call but currently idle or away Buddy Status when provisioned by a Polycom CMA system Not available for a call Buddy Status when provisioned by a Polycom CMA s...

Page 16: ...l on hold private line Call on hold shared line Call without Polycom HD Voice private line Call shared line Conference call Do Not Disturb enabled Forward Always Headphones attached Line registered private Line registered shared Line unregistered Login credentials locked Missed calls indicator Mute applied Icon Description ...

Page 17: ... the menu items fields and arrows on the touch screen Press the area of the touch screen where a list displays and then drag your finger up or down Press the keys on the phone console Speed Dial Key USB device attached and idle USB device attached and playing back USB device attached and recording USB device attached and recording paused Video stopped Video stopped and audio muted Icon Description...

Page 18: ...ng Press the area of the touch screen where the list displays and then drag your finger up to move down the list or down to move up the list Press the area of the touch screen above the blue scrolling indicator bar and then drag your finger up to move up the list Or press the area of the touch screen below the blue scrolling indicator bar and then drag your finger down to move down the list The lo...

Page 19: ...ously one of the scroll arrows Select a value for a field From the drop down list tap the value Select an item Do one of the following Tap the item Scroll to the item using or so the item is highlighted and then tap the item tap the Select soft key or press Press the dialpad key that corresponds to the item in the numbered list For example if an item has a number next to it press the corresponding...

Page 20: ...isplays on the touch screen Using the dialpad keys on the phone console Using the Touch Screen Keyboard You can use the touch screen keyboard to quickly update field information To use the touch screen keyboard to update data 1 To update a field tap the field The keyboard icon displays next to the screen title The following figure shows the keyboard icon next to the screen title 2 Tap The keyboard...

Page 21: ... do this Enter uppercase A characters lowercase a characters or a combination of uppercase and lowercase characters 1 If a keyboard with characters does not display tap on the keyboard 2 Tap the abc ABC 123 or Abc soft keys to toggle between lowercase uppercase numeric and titlecase modes You can also tap or to toggle between entering characters in uppercase mode or lowercase mode 3 Using the keyb...

Page 22: ...lay tap 2 Using the keyboard on the touch screen tap the special character s you want Enter text in a particular character encoding 1 Tap the Latin Katakana Unicode Cyrillic or ASCII soft key to select the encoding you want The touch screen s keyboard changes to display the encoding you chose 2 Using the keyboard on the touch screen tap the character s you want Enter a URL 1 Tap the URL soft key 2...

Page 23: ...ss a dialpad key one or more times to enter the characters in either lowercase or uppercase mode or number that display on the dialpad key or 1 Tap the abc soft key one or more times to toggle between and select uppercase ABC soft key numeric 123 soft key titlecase Abc soft key and lowercase abc soft key modes The mode you select displays in the screen title 2 Press a dialpad key one or more times...

Page 24: ...on the dialpad one or more times quickly Each key provides a different set of special characters Enter text in a a particular character encoding 1 Tap the Latin Katakana Unicode Cyrillic or ASCII soft key to select the encoding you want 2 Press a dialpad key one or more times to enter the character you want Enter a URL 1 Tap the URL soft key 2 Press a dialpad key one or more times to enter the num...

Page 25: ...nce call mute your microphone when you re not speaking especially in noisy environments Avoid tapping the microphone or rustling papers near the microphone Make sure that you can see and hear the far site participants Speak in your normal voice without shouting Use natural gestures when you speak For the top ten do s and don ts for when you re in a conference call see Polycom Conference Call Etiqu...

Page 26: ...ager SIP 20 Polycom Inc To clean the touch screen 1 Tap Settings Basic Screen Clean The touch screen is disabled The message Touch screen is disabled Press any key to exit displays 2 Wipe the glass with a clean lint free cloth 3 To enable the touch screen again press any key on the phone console ...

Page 27: ...g on page 22 While Your Phone Rings on page 37 During Calls on page 38 Changing the Way Calls are Answered on page 50 Working with Call Lists on page 57 Working with Contact Directory on page 60 Working with Corporate Directory on page 64 Controlling What is Heard on page 67 Managing Speed Dials on page 70 Accessing Voice and Video Mail on page 73 Working with Multiple and Shared Lines on page 73 ...

Page 28: ... calls in a large window in the center of the touch screen Inactive calls calls on hold or incoming calls that you don t immediately answer for a particular Line Key display in a row above the soft keys the inactive call group The following figure shows one active call and two calls on hold for Line Key 2076 Your phone distributes incoming calls for lines that have multiple Line Keys evenly across...

Page 29: ...blue Line Key don t currently display on the touch screen Line Keys also have a status indicator a vertical bar on the far right of the Line Key The status indicator can be Solid green A dial tone is available dialing is in progress or a call is active Flashing green An incoming call Solid red A remote shared line is active Flashing red A call one or more is on hold This section explains the follo...

Page 30: ...r call you can answer a call in three ways Using the handset Using the speakerphone Using the headset In all cases the active call displays on the touch screen together with the call duration and who the call is from The following figure shows an active video call In addition to the usual incoming call indicators the incoming call window green Line Key and flashing green status indicator your syst...

Page 31: ...wer a call using the headset Do one of the following Press or If Headset Memory Mode is activated tap the Line Key with the status indicator that is flashing green or tap the Answer soft key Answering When in Another Call If you have an active call and an incoming call arrives on the same or a different Line Key the following happens A call waiting tone beeps Note If your speakerphone doesn t work...

Page 32: ...nswer the call or wait for someone else to answer it To answer an incoming call on a shared line Tap the Line Key with the status indicator that is flashing green or tap the Answer soft key If you place the call on hold anyone who shares your line can take the call by tapping the Line Key associated with the held call represented by a flashing red status indicator For more information about shared...

Page 33: ...o enable your phone to automatically answer calls 1 Tap Settings Basic Preferences Auto Answer 2 From the auto Answer screen do the following To enable your phone to automatically answer SIP calls tap Auto Answer SIP Calls and then tap the field s highlighted grey box From the drop down list tap Yes The default setting is No To enable your phone to automatically answer all H 323 calls tap Auto Ans...

Page 34: ...call by entering a URL or IP address by dialing from a list or directory or using the Speed Dial Key or Redial key During a call you can alternate between handset headset or speakerphone modes by picking up the handset or pressing or For example if you re using the handset you can switch to headset mode by pressing or switch to speakerphone mode by pressing Your phone monitors the duration of all ...

Page 35: ...8 minutes 33 seconds and 7 minutes 1 second respectively This section explains the following Calling by Dialing Numbers URLs or IP Addresses on page 29 Calling from Lists Directories and Keys on page 32 Calling by Dialing Numbers URLs or IP Addresses You can dial numbers URLs or IP addresses using your handset speakerphone or headset Calling Using the Handset You can use the handset to dial a numb...

Page 36: ...ou can use the speakerphone to dial a number URL or IP address Note Your system administrator sets up your phone to automatically place the call after you enter a certain number of digits If your phone does not automatically place the call after you enter a phone number tap the Send soft key If the call is placed before you enter all the digits you have to place the call as follows enter the phone...

Page 37: ...or IP address See Entering Data and Editing Fields on page 14 4 Tap the Send soft key Calling Using a Headset You can use the headset to dial a number URL or IP address Note Your system administrator sets up your phone to automatically place the call after you enter a certain number of digits If your phone does not automatically place the call after you enter a phone number tap the Send soft key I...

Page 38: ... key 4 Enter the URL or IP address See Entering Data and Editing Fields on page 14 5 Tap the Send soft key Calling from Lists Directories and Keys You can place calls from a call list missed placed or received directory local Contact Directory or Corporate Directory or from a Speed Dial Key or list using your handset speakerphone or headset Note Your system administrator sets up your phone to auto...

Page 39: ...Tap Features Contact Directory 2 From the Directory screen tap the contact you want to call Or search for the contact see Searching Your Local Contact Directory on page 60 3 To place the call tap the Dial soft key pick up the handset or press To place a call from the Corporate Directory 1 Tap Features Corporate Directory The Corporate Directory search screen displays 2 Search for the contact you w...

Page 40: ...ial Keys see Managing Speed Dials on page 70 Placing a call from the Speed Dial Information screen To place a call using speed dial Do one of the following Tap the contact s Speed Dial Key In the following figure Speed Dial Keys are assigned to Lauren Gates Jack Jones Milton Stone Teresa Swift and Z Wong or Note A contact may not have a speed dial number To find out what a contact s speed dial ind...

Page 41: ...le screen and then press on the phone console From the Speed Dial Information screen tap the Dial soft key pick up the handset or press The call is placed Calling by Redialling To redial a number press A call to your last placed call is attempted Ending Calls To end a call Do one of the following Tap the End Call soft key If you re in handset mode replace the handset If you re in speakerphone mode...

Page 42: ...o Headset Memory Mode you must activate it again To enable Headset Memory Mode 1 Tap Settings Basic Preferences Headset Headset Memory 2 From the Headset Memory Mode screen tap Enabled and then tap the Select soft key 3 To activate Headset Memory Mode press twice All calls will now go to your headset If you tap the Line Key with the flashing green status indicator or the Answer soft key to receive...

Page 43: ... page 38 Ignoring or Silencing Incoming Calls Ignore or silence a call to do the following Minimize the incoming call window so it doesn t display in the large window in the center of the touch screen Stop your phone from ringing When you ignore or silence a call you stop your phone from ringing but you can still answer the call the call s visual notification will still display To ignore or silenc...

Page 44: ... Party on page 53 To forward an incoming call to another party 1 While your phone rings tap the Forward soft key 2 Enter the phone number to forward the incoming call to Your phone displays the last number you forwarded calls to 3 Tap the Forward soft key The incoming call is forwarded to the other party If call forwarding is disabled all future calls will not be forwarded and forwarding will rema...

Page 45: ...Hold The following figure shows a call on hold The hold icon and the flashing red status indicator display on the Line Key Tap the Resume soft key press again or tap the Line Key to retrieve the call If you have more than one call on hold tap the call you want to resume and then tap the Resume soft key If you tap the Line Key the first call in the inactive call group for the Line Key will automati...

Page 46: ...Key displays a counter showing the number of calls for the Line Key If all the calls for a Line Key are inactive the status indicator for the Line Key glows red If the Line Key has an active call the status indicator glows green The following figure shows four calls on hold for Line Key 2076 To select a call on hold tap the call on hold New soft keys will display that apply to the selected call To...

Page 47: ...For more information see Ending Conference Calls on page 45 Performing a Consultative Transfer Perform a consultative transfer if you want to talk to the party to whom you re transferring the call To perform a consultative transfer 1 During a call tap the Transfer soft key or press The active call is placed on hold 2 From the Transfer to screen place a call to the party to whom you want to transfe...

Page 48: ...ange video with only one conference participant even if more than one participant can send video The participant with whom you exchange video depends on how you set up the conference You also have the option of choosing the participant with whom to exchange video During a conference you have access to the conference management feature This feature allows you to manage each participant in the confe...

Page 49: ...ld The Conference with screen displays 3 Call the second party See Placing Calls on page 28 4 When the second party answers tap the Conference soft key or press again to join all parties in the conference If the second participant can exchange video you will exchange video with the second participant If the second participant cannot exchange video but the first participant can you will exchange vi...

Page 50: ...hich you handled the last active call If the participant who was previously on hold can exchange video you will exchange video with that participant If the participant who was on hold cannot exchange video you will exchange video with the other participant Holding and Resuming Conference Calls When you place a conference call on hold you place all other conference participants on hold To place a s...

Page 51: ...ap the End Call soft key By default the other parties remain connected Splitting Conference Calls into Two Calls on Hold When a conference is established a Split soft key is available When you split a conference you end the conference and place all parties on hold The Split soft key is available during conference calls and when a conference call is on hold To split a conference call During a confe...

Page 52: ...ation about a participant Choose the participant with whom to exchange video To manage a participant tap the window of the participant you want to manage The participant s window will be highlighted and the soft keys will update to show Far Mute Hold Remove Information and Back The following figure shows the soft keys that display when you manage a conference call participant in this case Jack Jon...

Page 53: ...d party cannot hear any participant and no participant can hear the held party Remove Removes the selected conference participant from the conference ends the conference call and creates an active call between you and the other participant Information Provides additional information about the selected conference participant Back Displays the conference call soft keys again Hold End Call Manage Spl...

Page 54: ...ring Conference Calls During a conference call that includes a video endpoint you can tap the Video soft key if you aren t managing a conference participant or press to display soft keys that allow you to start and stop near site video display video on the full screen or swap the windows that near site and far site video display in For more information see Customizing Video During Calls on page 48...

Page 55: ...e near site in either the PIP or in the larger window in the center of the touch screen Full Screen Displays the video that is in the center of the screen on the full screen The PIP still displays in the corner but the soft keys are hidden Depending on the video endpoint you may or may not see the black bars To display the site in the center of the touch screen and to access soft keys again tap th...

Page 56: ...ing All Calls to Another Party You can set up your phone to forward all calls to another number Your phone will forward calls even if you enable the Do Not Disturb feature You can also forward calls on a call by call basis For more information see Forwarding Calls While Your Phone Rings on page 38 Note You don t have to access the video soft keys to display video on the full screen During a video ...

Page 57: ... a call 3 Do one of the following If you selected Always enter a number to forward all future incoming calls to If you selected No Answer do the following In the Contact field enter a number to forward all unanswered incoming calls to Tap the Forward After Rings field and then enter how many rings to wait before forwarding the call one ring is approximately six seconds A value of 2 is recommended ...

Page 58: ...Tap Features Forward or From the idle screen tap the Forward soft key If your phone is set up with a single line the Forwarding Type Select screen displays If your phone is set up with multiple lines the Line Select screen displays Tap the line for which you want to disable call forwarding The Forwarding Type Select screen displays 2 From the Forwarding Type Select screen tap the forwarding type y...

Page 59: ... Enabled 4 Tap the Save soft key 5 Tap to return to the idle screen Diverting Calls from a Contact to Another Party You can transfer all incoming calls from a particular contact to a third party To divert incoming calls from a contact to a third party 1 Tap Features Contact Directory 2 From the Directory screen tap the contact for whom you want to transfer calls 3 From the Edit Contact screen do t...

Page 60: ... receive while Do Not Disturb is enabled will be logged in your Missed Calls list see Viewing Call Lists on page 58 Missed calls will be identified by the missed call icon on the status bar If you have chosen to forward your calls to another number calls will be sent to that number if you enable the Do Not Disturb feature Note Do Not Disturb is an optional feature that your system administrator se...

Page 61: ... enable Do Not Disturb Press To disable Do Not Disturb Tap or press Multiple Lines and Do Not Disturb Your system administrator can enable your phone so that you can enable Do Not Disturb on a line by line basis The Do Not Disturb icon will display on each Line Key for which Do Not Disturb is enabled Note By default the Do Not Disturb feature applies to all lines on your phone For more information...

Page 62: ...turb screen tap the Enable soft key The Do Not Disturb icon displays on each Line Key for the line you selected The following figure shows Do Not Disturb enabled for one line only Note You can automatically enable or disable Do Not Disturb for all lines To automatically enable Do Not Disturb for all lines tap the Set All soft key To automatically disable the feature for all lines tap the Clear All...

Page 63: ...y an icon with a counter indicating the number of new missed calls you have To view information about the missed call s tap the icon on the touch screen or navigate see Viewing Call Lists on page 58 to your Missed Calls list After you view the missed calls the icon on the touch screen disappears The following figure shows the missed calls icon on the touch screen Note You can automatically enable ...

Page 64: ...y access missed calls from the idle screen To view a call list Do one of the following Tap Features Call Lists Missed Calls Received Calls or Placed Calls or From the idle screen use these shortcuts To view this call list Do this Received Calls Press Missed Calls Press or If you haven t viewed the missed call yet tap the missed call icon that displays on the status bar on the touch screen Placed C...

Page 65: ...d manage the calls in a call list tap either Missed Calls Received Calls or Placed Calls Your call list information displays Press or to scroll to a call You can do the following To place the call tap the Dial soft key To edit the phone number if necessary before you place the call or store the call details in your Contact Directory tap the Edit soft key To return to the Call Lists menu tap the Ba...

Page 66: ...lists or from a Corporate Directory See Adding Contacts to Your Local Contact Directory on page 61 Update contact information See Updating Your Local Contact Directory on page 64 Delete contacts See Deleting Contacts from Your Local Contact Directory on page 64 Searching Your Local Contact Directory Search for a contact by scrolling through the directory or entering specific search criteria To sea...

Page 67: ...ring Data and Editing Fields on page 14 You can enter a maximum of 32 characters Optional Tap the Last Name field and then enter the last name of the contact see Entering Data and Editing Fields on page 14 You can enter a maximum of 32 characters Required Tap the Contact field and then enter the contact s phone number You can enter a maximum of 128 characters The phone number must be unique and mu...

Page 68: ...upports the H 323 protocol For more information see Placing Calls Using the H 323 Protocol on page 81 Tap the Protocol Type field and then tap the field s highlighted grey box From the drop down list tap SIP H 323 or Unspecified The default setting is Unspecified If you select SIP the phone will attempt to use the SIP protocol to place calls to this contact SIP will display next to the contact on ...

Page 69: ...dle screen Adding Contacts from Call Lists You can save call information from a call list to your local Contact Directory The contact s first and last names if available and contact number are saved To add a contact from a call list 1 Display a call list See Viewing Call Lists on page 58 2 Press or to scroll to the call you want to save to your local Contact Directory and then tap the Save soft ke...

Page 70: ...s Manually on page 61 step 3 5 Tap the Save soft key 6 Tap to return to the idle screen Deleting Contacts from Your Local Contact Directory You can delete contacts from your local Contact Directory To delete a contact 1 Tap Features Contact Directory 2 From the Directory screen tap the contact you want to delete Or search for the contact see Searching Your Local Contact Directory on page 60 3 Tap ...

Page 71: ...ory search screen displays 2 From the Corporate Directory search screen perform a quick search or an advanced search A quick search allows you to search using the contact s last name if the directory is alphabetized by last name or first name if the directory is alphabetized by first name An advanced search uses any combination of the contact s first and last names phone numbers address and title ...

Page 72: ... and last names if available and contact number are saved To add a contact to your local Contact Directory 1 Tap Features Corporate Directory The Corporate Directory search screen displays 2 Search for the contact See Searching Corporate Directory on page 65 3 Tap the contact s entry 4 From the Contact screen tap the Save soft key to save the contact to the local Contact Directory Saved displays o...

Page 73: ...ect soft key 3 To save the new setting tap the Back soft key To view a blank search screen again 1 Tap Settings Basic Preferences Corporate Directory View Persistency 2 Tap Disabled and then tap the Select soft key 3 To save the new setting tap the Back soft key Controlling What is Heard You can change what you hear by doing the following Changing the Ring Tone on page 68 Changing the Speaker Volu...

Page 74: ...s instead and you have to select the line to which to apply the ring type Then the Ring Type screen displays 2 From the Ring Type screen tap the ring type you want and then tap the Select soft key To hear the ring type before you change it tap the Play soft key The default ring type is Low Trill 3 Tap to return to the idle screen Setting Ring Tones for Contacts You can set a distinctive ring tone ...

Page 75: ...parties cannot hear you Microphone Mute applies to all modes handset headset and speakerphone You can still hear all other parties while mute is enabled To mute the microphone During a call including a conference call press The Mute key glows red and displays next to near site video The other party or parties cannot hear you To turn off Microphone Mute Press again The red light behind the Mute key...

Page 76: ...r sound effects 1 Tap Settings Basic Preferences Audible Ringer 2 From the Audible Ringer screen select where you want to hear sound effects To hear sound effects only from the phone s loudspeaker select Speaker To hear sound effects only from the handset select Handset To hear sound effects only from the headset select Headset To hear sound effects only from the device you re currently using to h...

Page 77: ...ng to the speed dial index number the lowest speed dial index number displays first To re order Speed Dial Keys see Updating Speed Dial Keys on page 72 For information on assigning or updating speed dial index numbers see Updating Your Local Contact Directory on page 64 For information on placing calls using speed dials see Calling by Speed Dialing on page 34 Adding Speed Dial Keys Each time you a...

Page 78: ...speed dial index number If you delete a speed dial index number for a contact the contact s Speed Dial Key is replaced by the contact who has the closest speed dial index number To update a speed dial index for an existing contact 1 Tap Features Contact Directory 2 From the Directory screen tap the contact whose speed dial index you want to update and then tap the Edit soft key 3 From the Edit Con...

Page 79: ...n support up to six different lines Lines are assigned to the Line Keys on your phone Typically the top most Line Key is reserved for the principal directory number DN of the phone When the phone is idle Line Keys can display the following icons For information on icons that display when the phone has a call see Phone Icons on page 9 Note Voice and video mail is an optional feature that your syste...

Page 80: ...r calls You can set up any available key that is one that is not assigned to a line as a Speed Dial Key Speed Dial Keys display The following figure shows a phone set up with one phone line 2076 Since one Line Key is taken there are five keys available that you can assign as Speed Dial Keys In this example five Speed Dial Keys are set up Unregistered lines Lines that have the Always call forwardin...

Page 81: ...re a line an incoming call to that number will cause both phones to ring The call can be answered on either phone but not on both Calls on shared lines can be transferred placed on hold or added to a conference If you have an incoming call on a shared line you can tap the Silence soft key to stop your phone from ringing The call s visual notification will still display The following table shows th...

Page 82: ...be locked when the phone starts up again unless your phone is configured to start up unlocked When your phone is locked the messages The phone is locked and Authorized calls only scroll on the status bar Messages that displayed before the phone was locked don t display About Your User Password You are assigned a user password so you can answer calls from your locked phone and unlock the phone By d...

Page 83: ... Settings Basic Lock Phone 2 From the Lock Phone screen select how you want incoming calls handled when your phone is locked Allow ringing when locked Select this option if you want your phone to ring when you have an incoming call If you choose this option you can answer a call by entering your password DND when locked Select this option if you don t want your phone to ring You won t have the opt...

Page 84: ...ng from a Locked Phone From a locked phone anyone can dial the standard emergency number for example 911 and up to five authorized numbers that an administrator can set up You cannot call any other numbers from a locked phone If you set up your phone so you can answer incoming calls when your phone is locked you can answer calls by entering your user password To call an authorized number from a lo...

Page 85: ...a list of authorized numbers that you can call tap the New Call soft key from the idle screen when your phone is locked The call is placed To answer a call on a locked phone 1 While the phone rings tap the Answer soft key 2 From the Answer the Call screen enter your password and then tap the Enter soft key If you press the Cancel soft key instead the Answer the Call screen disappears and the incom...

Page 86: ...User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager SIP 80 Polycom Inc ...

Page 87: ... Calls Using the H 323 Protocol Handling calls that use the H 323 protocol is an optional feature that your system administrator enables Your system may not support it or have an H 323 license For more information contact your system administrator If your phone supports the H 323 protocol be aware of the following limitations You cannot forward or transfer H 323 calls You cannot set up forwarding ...

Page 88: ...to choose a protocol before you place a call using one of the following methods Soft key method Soft keys display to allow you to choose the protocol Tap the Use SIP Use H 323 or Use Auto soft key one or more times to toggle between Use SIP to place a SIP call Use H 323 to place an H 323 call or Use Auto to allow your phone to automatically select the protocol to use The protocol you select displa...

Page 89: ... If your phone is provisioned by a CMA system you have access to a CMA Directory that lists people and groups in your organization You can search for and dial people from this directory To search and dial from the CMA Directory 1 Do one of the following Tap Features CMA Directory or Press and then tap CMA Directory 2 From the Search CMA screen perform a quick search or group search to find a perso...

Page 90: ...ap the Dial soft key and the message Resource unavailable displays the endpoint you re trying to dial is currently offline and unavailable for a call If you tap the Dial soft key and the message Directory Server not responding displays and CMA Directory not registered scrolls on the status bar access to the CMA Directory is unavailable and the call won t be placed Using Buddy Status Lists with a C...

Page 91: ... added to the person s status list For information about the icons that display to indicate buddy status see Seeing Who s Available on page 87 If the person s system isn t configured to accept invitations automatically the name in your Buddy Status list is identified with the Invited icon Then one of the following will happen If the person accepts your invitation your Buddy Status list and Speed D...

Page 92: ...isn t already highlighted scroll to the person using or If your search returns too many results to display the message Too many results received Enter more characters displays To limit your search results enter more characters in the Search box and then tap the Submit soft key or To perform a group search tap the Groups soft key From the Groups screen tap the group you want to view All the people ...

Page 93: ...l Keys As well you remove yourself from your buddy s status list To remove a buddy from your Buddy Status list 1 From the idle screen do one of the following Tap the Buddies soft key or Tap Features Presence Buddy Status 2 From the Buddy Status screen press or to select the buddy you want to remove from the list and then tap the Delete soft key The buddy s name is removed from your Buddy Status li...

Page 94: ...tatus list For example the first contact in your Buddy Status list is assigned the first available Speed Dial Key If a buddy you re monitoring has more than one endpoint and one endpoint changes to Offline then that buddy s endpoint will be removed from your Buddy Status list When the status changes the buddy s endpoint will display in your Buddy Status list again Buddy s Icon Buddy Status Availab...

Page 95: ...Stone is offline and unavailable for a call Teresa Swift is available for a call Z Wong is busy and not accepting calls Viewing Buddies from the Buddy Status List If you can t monitor all your buddies from the idle screen because you have more buddies than available Speed Dial Keys use the Buddy Status list To view a buddy from your Buddy Status list From the idle screen do one of the following Ta...

Page 96: ...our status can do so without your permission If you set up your phone to prompt you when an invitation arrives you can accept or reject each invitation that arrives By default your phone prompts you to accept or reject each invitation For information on how to handle invitations see Accepting and Rejecting Invitations on page 91 When you accept an invitation either automatically or through a promp...

Page 97: ... join the status list of any person who wants to monitor you and the person who sent the invitation will automatically join your Buddy Status list Accepting and Rejecting Invitations If your phone is set up to prompt you each time an invitation arrives see Choosing How You Accept Invitations on page 90 you can either accept or reject invitations from people who have added you to their status lists...

Page 98: ...he person doesn t join your Buddy Status list Updating Your Status Update your status so that your buddies can monitor your status from their phones You can choose one of the following status options online busy be right back away out to lunch or do not disturb Your phone sends status to your buddies based on the option you choose Your phone also sends certain status information to your buddies au...

Page 99: ...ct soft key 3 Tap to return to the idle screen Status you choose What the status means What displays on your buddy s phone Online You re available for a call Busy You re not accepting calls Your phone will still ring unless you ve enabled forwarding or Do Not Disturb Be right back You re available for a call but you re currently idle or away from your phone Away You re available for a call but you...

Page 100: ...e default status the presence status does not display on the screen Dialing Buddies You can dial a buddy from the Buddy Status list or from the buddy s Speed Dial key You can also dial contacts from the CMA Directory For more information see Searching and Dialing from the CMA Directory on page 83 To dial from the Buddy Status list 1 From the idle screen tap the Buddies soft key 2 From the Buddy St...

Page 101: ...ials screen The message Login Credentials have failed Please update them if information is incorrect displays for 10 seconds The messages CMA authentication failed Invalid login credentials and CMA Presence not registered scroll on the status bar When you try to search the CMA Directory the message Login Error displays on the touch screen Your Buddy Status list doesn t list any records The Line Ke...

Page 102: ...port When you record a video call your phone will only record the audio component For a list of supported USB flash drives to record phone audio see Technical Bulletin 38084 Supported USB Devices for SoundPoint IP 650 and 670 and Polycom VVX 1500 Phones at http www polycom com support voice soundpoint_ip VoIP_Technical_Bulletin s_pub html You may be required by federal state and or local laws to n...

Page 103: ...for example dialing of digits or ringing from another party s phone that occur before a call connects are not recorded Local tones and indications for example DTMF tones when dialing are not recorded However tones from another party s phone may be recorded You control recording by tapping the Start Pause Resume and Stop soft keys All active calls that occur on your phone between the time you tap t...

Page 104: ... cancelled If the USB flash drive becomes full during recording recording stops and the following message displays USB device is full Recording stopped If you remove the USB flash drive during recording recording stops and the following message displays USB device removed unsafely Recording cancelled If you attach an unsupported USB flash drive the following message displays along with information...

Page 105: ... tap the Record soft key The Start soft key displays 2 To start recording tap the Start soft key Polycom recommends that you don t remove the USB flash drive while recording The file being recorded will be incomplete and cannot be played back later There is a small probability that the USB flash drive itself may be damaged by this action ...

Page 106: ...access the top level soft keys for example Hold End Call Transfer and Conference tap the Back soft key To access the Stop and Pause soft keys again tap the Record soft key 3 To stop recording do one of the following Tap the Stop soft key Then tap the Back soft key to access the top level soft keys To end the call tap the Back soft key and then tap the End Call soft key To end the call hang up ...

Page 107: ... will be recorded in the same file When the conference call is resumed recording of the conference resumes Pausing and Resuming Recording You can pause recording by tapping the Pause soft key When you tap the Resume soft key recording continues within the same wav file To pause a recording Tap the Pause soft key The Paused Recording icon displays on the status bar when you pause recording Polycom ...

Page 108: ...e USB flash drive is connected to your phone you can play back calls that you recorded on your phone You can browse the recorded files stored as wav files on the USB flash drive You can also open rename and delete the recorded files If there are no supported wav files on the USB flash drive the message Unsupported wav file format appears on the screen Playback occurs in real time To adjust the vol...

Page 109: ... particular Line Key for the held call playback stops and the call resumes You cannot place a call while playback is in progress using the dialpad However you can place a call using a Speed Dial Key or Line Key You can answer calls while playback is in progress see Answering a Call While Playing Back Recorded Calls on page 105 You can also play back recorded files on other devices such as a Window...

Page 110: ...ings screen tap the file you want to play back and then tap the Open soft key The filename you selected displays The length of the file in hours minutes and seconds and the size of the file also display 3 Tap the Play soft key Playing displays on the screen The position indicator in hours minutes and seconds above the progress bar changes as the file plays back in real time While the recording pla...

Page 111: ...r a call using the handset Do one of the following If you were listening to the file with the speakerphone or a headset lift the handset or If you were listening to the file through the handset tap the Line Key with the flashing green status indicator To answer a call using the headset Do one of the following If you were listening to the file with the speakerphone or a handset press or If you were...

Page 112: ...ht or left A scrolling indicator on the far right of the touch screen indicates your position on the Web page To stop a scrolling page tap the touch screen From the main Web Browser you can access navigation and editing soft keys These soft keys display in a tool bar along the bottom of the touch screen The tool bar hides after it displays for three seconds unless you ve tapped a text box that req...

Page 113: ...e screen Tap this soft key To do this Go back to the previous Web page Refresh the current Web page Return to the main Web Browser s home page Display the tool bar permanently without it hiding every three seconds When the tool bar is permanently enabled the icon changes to Enable the tool bar to hide every three seconds Note To display a hidden tool bar press the touch screen until the tool bar d...

Page 114: ...is or or Toggle between number lowercase or uppercase mode Tap the soft key one or more times to select the mode you want or or or or Toggle between different character encodings Tap the soft key one or more times to select the encoding you want Display a keyboard on the touch screen so you can enter numbers letters and characters in a text box To hide the keyboard tap this soft key Hide the text ...

Page 115: ...or may ask you to restart your phone if your phone malfunctions or to assist in troubleshooting To restart the phone 1 Tap Settings Basic Restart Phone The message Are you sure displays 2 If you still want to restart the phone tap the Yes soft key The restart process begins The process ends when the idle screen displays Before you restart your phone contact your system administrator If your phone ...

Page 116: ...User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager SIP 110 Polycom Inc ...

Page 117: ...Changing the Language on page 111 Changing the Time and Date Display on page 112 Changing the Brightness of the Touch Screen on page 113 Changing the Background Picture on page 114 Displaying Screen Savers on page 117 Using Your Phone as a Picture Frame on page 119 Changing When and How Video Displays on page 121 Changing Power Saving Settings on page 132 Changing the Language Your phone supports ...

Page 118: ...ing whether to display the day month or year You can also turn the time and date display off so it doesn t display on the screen Select and set options that are right for you The following figure shows a phone that uses the 12 AM PM time format and the Jan 1 date format To update the time and date display 1 Tap Settings Basic Preferences Time Date 2 From the Time Date screen do one of the followin...

Page 119: ... low intensity or turn the backlight off entirely When you modify the Maximum Intensity you modify the entire backlight intensity scale For example if you decrease the Maximum Intensity the low medium and high values for the Backlight On intensity and the Backlight Idle intensity will decrease proportionally The Backlight On intensity applies to following events Any key press Incoming calls Ending...

Page 120: ... Intensity screen press and drag the slider or tap the Up or Down soft keys to increase or decrease the maximum intensity 8 Tap the Ok soft key 9 Tap to return to the idle screen Changing the Background Picture You can change the background picture that displays on your phone By default your screen displays a blue patterned background that is named Default Your system administrator sets up the bac...

Page 121: ...tion as well as other options that your system administrator may have added to your phone If you set an image on your USB flash drive as your background image the image will display in the list as Local File 2 Tap the background image you want and then tap the Select soft key 3 Tap to return to the idle screen Note Depending on how your system is set up you may have to tap Settings Basic Preferenc...

Page 122: ...d to your phone You have specified the folder the picture is in on your USB flash drive For more information on placing a picture on your USB flash drive connecting the USB flash drive to your phone and specifying a folder see Displaying Screen Savers on page 117 To use a picture on your USB flash drive as the background picture on your phone 1 Do one of the following From the idle screen tap Pict...

Page 123: ...reen saver of your pictures 1 Place one or more pictures on a USB flash drive either in the root directory or in a folder The pictures must have the following file type and size File type BMP JPEG or PNG Maximum size 9999 x 9999 pixels 2 Attach the USB flash drive to your phone For information on how to attach a USB flash drive see the Quick Start Guide for your phone at http www polycom com suppo...

Page 124: ...found displays after you tap the Save soft key there are no pictures in the folder you specified or in the root directory if you did not enter a folder name Go back and make sure the information you entered is correct 6 Tap to return to the idle screen 7 From the idle screen tap Settings Basic Preferences Screen Saver 8 From the Screen Saver screen do the following Tap the Screen Saver field s hig...

Page 125: ... field s highlighted box From the drop down list tap Disabled to disable the screen saver 3 Tap the Save soft key 4 Tap to return to the idle screen Using Your Phone as a Picture Frame You can view the pictures that are stored on your USB flash drive at any time without setting up a screen saver that automatically starts each time your phone is idle a certain amount of time This is called the Pict...

Page 126: ...e like a slide show Six keys display beneath your pictures The following figure shows a picture that is stored on a USB flash drive and the six keys that display so you can display the pictures on your USB flash drive as thumbnails one by one or one picture only The sixth key allows you to set the picture as the background image for your phone see Using One of Your Own Pictures as the Background P...

Page 127: ... on page 125 Changing How You View All Video Calls on page 126 Setting the Call Rate for Video Calls on page 132 Enabling or Disabling Video You can enable or disable the transmission of near site video However you cannot enable or disable far site video If your phone receives far site video your phone always displays far site video By default your phone always transmits near site video unless you...

Page 128: ...owing figure shows what the touch screen looks like when you stop or disable video The following figure shows what the touch screen looks like when the far site stops or disables video Note Your system administrator can configure your phone so that your phone cannot transmit and receive video at all even on a call by call basis ...

Page 129: ...the center of the touch screen Enabling or Disabling Near Site Video for All Calls You can enable or disable your phone from automatically transmitting near site video at the start of all calls If you disable your phone in this way you still have the option to start and stop video during a call To start or stop video during a call see Starting and Stopping Near Site Video During a Call on page 123...

Page 130: ...ed The following figure shows what the touch screen looks like when the far site has disabled the setting Note If you disable the setting you can still transmit video on a call by call basis To transmit video during a specific call see Starting and Stopping Near Site Video During a Call on page 123 However your phone will not automatically transmit video at the start of the next call unless you en...

Page 131: ...5 Brightness Level sets how bright near site video will be Press and drag the slider or tap the Up or Down soft keys to set the level Then tap the Save soft key You can set a level between 0 dimmest and 6 brightest The default level is 3 Saturation Level sets how much color near site video displays Press and drag the slider or tap the Up or Down soft keys to set the level Then tap the Save soft ke...

Page 132: ...t tap Auto to automatically detect flicker 50 Hz flicker avoidance for Europe and Asia or 60 Hz flicker avoidance for North America Then tap the Save soft key The default is Auto Changing How You View All Video Calls You can set up your phone so that it handles all video calls in a certain way You can choose to do the following Display all incoming video calls on the full screen or in the window i...

Page 133: ...setting automatically enables your phone to display far site video on the full screen when you answer a call from a video endpoint When you disable this setting far site video will display in the window in the center of the touch screen To enable or disable this setting tap the field name and then tap the field s highlighted box From the drop down list tap Enabled or Disabled The following figure ...

Page 134: ...proportions If necessary black bars appear on the top bottom or sides of the window to maintain the correct aspect ratio Full The video image is stretched to fill the window Crop Black bars don t appear and the video image is re sized to maintain the correct aspect ratio Any parts of the image that don t fit within the window are cropped To select the setting you want tap the field name and then t...

Page 135: ...ist tap the setting you want The default setting is Normal 3 Tap the Save soft key Changing How the PIP Displays You can update the way the PIP displays For example when you re in full screen mode that is viewing the far or near site on the full screen you can disable the PIP so the PIP doesn t display When you re in full screen mode you can also enable the PIP to display next to side by side mode...

Page 136: ...SIP 130 Polycom Inc The following figure shows the PIP when it displays next to side by side mode rather than over full screen video The following figure shows the PIP when it displays over PIP mode rather than next to full screen video Depending on the video endpoint you may or may not see black bars ...

Page 137: ...nabled Local Camera View Mode Full Screen Sets whether you want the PIP to display over or next to full screen video You can select these settings Side by Side Displays the PIP next to rather than over the full screen video PIP Displays the PIP over the full screen video The default setting is Side by Side To select the setting you want tap the field and then tap the field s highlighted box From t...

Page 138: ...r saving mode after it has been idle for a certain period of time and its camera doesn t detect motion Your phone will not enter power saving mode if it detects motion for example if you re near the phone even if the phone has been idle for the period of time you specified You can configure the period of time that the phone is idle idle timeout before the touch screen turns off if the camera does ...

Page 139: ...ower saving mode and display the idle screen if it detects motion For more information see Changing User Detection Settings on page 135 Changing Your Office Hours Update your office hours so the phone will know when you re in the office Your office hours determine when the phone applies certain timeouts and when the camera should be most sensitive at detecting your presence When you update your of...

Page 140: ...er Saving Timeouts 2 From the Timeouts screen do the following For the Office Hours Idle Timeout field enter the number of minutes the phone should wait after being idle during office hours before starting power saving mode You can enter a number between 1 minute and 600 minutes The default is 10 minutes Tap Off Hours Idle Timeout and then enter the number of minutes the phone should wait after be...

Page 141: ...u will have to wave your hand at the camera to exit power saving mode As well power saving mode may be initiated when you re in your office but not close to your phone If you enter 0 the user detection feature is disabled and you will have to press a key on your phone to exit power saving mode Tap Off Hours Sensitivity and then enter how sensitive you want the camera to be while you re not in the ...

Page 142: ...User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager SIP 136 Polycom Inc ...

Page 143: ...r format in whole or part without written consent from Polycom Inc Do not remove or allow anybody else to remove any product identification copyright or other notices Limitations of Liability LIMITATION OF LIABILITY TO THE FULL EXTENT ALLOWED BY LAW POLYCOM EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY WHETHER BASED IN CONTRACT OR TORT INCLUDING NEGLIGENCE FOR INCIDENTAL CONSEQUENTIAL INDIRE...

Page 144: ...lycom receives the defective product and Polycom will retain risk of loss or damage until the item is delivered to Customer The product software comes with 90 day software warranty providing for software updates minor releases bug fixes To continue to receive support purchasing a maintenance contract is the most economical solution Exclusions Polycom will not be liable under this limited warranty ...

Page 145: ...n outlet on a circuit different from that to which the receiver is connected 4 Consult the dealer or an experienced radio TV technician for help Modifications In accordance with Part 15 of the FCC Rules the user is cautioned that any changes or modifications not expressly approved by Polycom Inc could void the user s authority to operate the equipment This equipment may not be used on a coin servi...

Page 146: ...V circuits LAN ports contain SELV circuit and WAN ports contain TNV circuits Some LAN and WAN ports both use RJ 45 connectors Use caution when connecting cables This product is rated 48Vdc 0 375A When used with the optional external power supply the power supply shall be a Listed power supply with a LPS output rated 48V min 0 375A Russian Compliance Ukrainian Compliance Ministry of Information Tec...

Page 147: ... refer to ITU E Model requirements in the design of their networks The overall aim is to minimise delay distortion and other transmission impairments particularly for those calls involving cellular and international networks which already suffer extensive delay Echo cancellation Echo cancellers are not normally required in the Telecom PSTN because geographic delays are acceptable where CPE return ...

Page 148: ...User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager SIP Safety Notices 142 Polycom Inc ...

Page 149: ...ys No Answer Busy Contact Directory Corporate Directory If enabled and license available CMA Directory If enabled and license available Call Lists Missed Calls Received Calls Placed Calls Clear Missed Calls Received Calls Placed Calls Messages Organization dependant Message Center ...

Page 150: ...c Line 1 if applicable Line 2 if applicable Removable Storage Media If enabled Browse Recordings Picture Frame Storage Media Properties 2 Status Platform Phone Application Main Components Configuration Network TCP IP Parameters Ethernet Network Statistics Lines Line 1 if applicable Line 2 if applicable Diagnostics Test Hardware ...

Page 151: ...Touch Screen Diagnostics Graphs CPU Load Network Load Memory Usage Media Statistics CD Status If enabled and license available Licenses If licenses available Device Certificates CMA Status 3 Settings Basic Preferences Language Time Date Clock Date Clock Time Disable Headset Headset Memory Analog Headset ...

Page 152: ... enabled and license available View Persistency Background Picture Frame Screen Saver Screen Capture If enabled Audible Ringer Auto Answer Call Rate Backlight Intensity Backlight On Intensity Backlight Idle Intensity Maximum Intensity Ring Type Line 1 if applicable Line 2 if applicable Lock Phone If enabled Video Video Call Settings Video Screen Mode Local Camera View ...

Page 153: ...s Level Saturation Level Contrast Level Sharpness Level Flicker Avoidance Login Credentials Screen Clean Power Saving Office Hours Start Hour Duration Timeouts User Detection Update Configuration Restart Phone 2 Advanced Requires administrative password 4 Applications Organization dependent ...

Page 154: ...User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager SIP Appendix 148 Polycom Inc ...

Page 155: ...ovided below this License Agreement does not grant you any rights to patents copyrights trade secrets trademarks or any other rights in respect to the Software Product 2 DESCRIPTION OF OTHER RIGHTS AND LIMITATIONS 2 1 Limitations on Reverse Engineering Decompilation and Disassembly You may not reverse engineer decompile or disassemble the Software Product except and only to the extent that such ac...

Page 156: ...upport Services Polycom may use such information for its business purposes including for product support and development Polycom will not utilize such technical information in a form that personally identifies you 4 TERMINATION Without prejudice to any other rights Polycom may terminate this Agreement if you fail to comply with any of the terms and conditions of this Agreement In such event you mu...

Page 157: ...TENT PERMITTED BY APPLICABLE LAW IN NO EVENT SHALL POLYCOM OR ITS SUPPLIERS BE LIABLE FOR ANY SPECIAL INCIDENTAL INDIRECT OR CONSEQUENTIAL DAMAGES WHATSOEVER INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF BUSINESS PROFITS BUSINESS INTERRUPTION LOSS OF BUSINESS INFORMATION OR ANY OTHER PECUNIARY LOSS ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE PRODUCT OR THE PROVISION OF OR FAILURE TO...

Page 158: ...make it enforceable 10 3 Contact If you have any questions concerning this Agreement or if you desire to contact Polycom for any reason please contact the Polycom office serving your country 10 4 U S Government Restricted Rights The software and documentation provided by Polycom pursuant to this Agreement are Commercial Items as the term is defined at 48 C F R 2 101 consisting of Commercial Comput...

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