background image

Select Replace 

ink tank to move 

the ink cartridge 

carriage to the

replacement 

position.

Open ink cartridge guard, remove ink cartridge, 

and close ink cartridge guard. 

X

ink cartridge guard

Close the meter top cover and wait for the ink

carriage to move back in. Then wait for 5 seconds

and turn off the power switch on the back of the machine 

on the right side. Wait five more seconds and then 

disconnect all the cords from the back of the meter.

Continue on reverse side.

B.

C.

D.

Remove weighing platform and open ink access cover.

A.

2. Disassemble the old meter.

Note: Do not unplug power cord until instructed.

ink access cover

ink cartridge

1. Withdraw the remaining funds from 

     your meter.

If you cannot connect to Pitney Bowes through your meter, 

or if you have a blank screen, then proceed to Step 2. 

Pitney Bowes will transfer your funds into your account 

within 6-10 days after receiving your meter.
If you are using the accounting feature, please print your 

accounts data before starting the replacement install process. 

Transfer the remaining postage in your meter 

into your Postage by Phone account to insure that 

your funds will be available to fill your replacement 

meter immediately.

A. To have a record of the amount of postage in the meter,

print the Funds Report by pressing Menu, then by selecting

Reports, and then by selecting Funds Report

Insert an envelope to obtain a record of the transaction. 

When done, press No to return to the main screen.

B. Press Menu and 

then page down up 

to two times to select 

Advanced Features.

C. Select Meter 

Withdrawal.

D. Select Continue.

E. At the prompt select 

Print Receipt to print

a receipt or select 

Continue to return to 

the home screen without

printing a receipt.

DM400c Return Instructions

AW32923

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