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Thank you for choosing our PIN Genie product.

Please read this manual carefully to ensure the Smart Lock is used safely and reliably. 

You should keep it for future reference and maintenance.

U.S. Patent No. 9,665,706 & 9,853,815

Other Patents Pending With All Rights Reserved

Smart Lock by PIN Genie

User Manual 

Smart Lock PRO         (PGD728)
Smart Lock Essential  (PGD718)

PGD718&728_Rev.A_20180118

Summary of Contents for PGD718

Page 1: ...the Smart Lock is used safely and reliably You should keep it for future reference and maintenance U S Patent No 9 665 706 9 853 815 Other Patents Pending With All Rights Reserved Smart Lock by PIN Genie User Manual Smart Lock PRO PGD728 Smart Lock Essential PGD718 PGD718 728_Rev A_20180118 ...

Page 2: ...emergency charging socket The door can be opened via the back up keys There is also a 9V battery emergency charging socket for reactivating in case your Smart Lock runs out of battery power IMPORTANT Your lock is built to highest quality standards but if you ever experience any issues when using our products please stay calm and contact our customer service team immediately at cs_smartlock pin gen...

Page 3: ...m Sensitivity 4 1 Unlock from outdoor 4 1 1 Safe mode 4 2 Unlock Lock from indoor 4 3 Lock from outdoor 01 03 08 17 19 Section 2 Installation Instruction Section 4 Locking and unlocking the door Section 3 Programming Passcode Section 5 Safety Precautions 2 1 Getting Started 2 2 Adjust the backset of latch 2 3 Extend the bolt 2 4 Install latch 2 5 Prepare exterior assembly 2 6 Install exterior asse...

Page 4: ...t Button Lock Status icon Bluetooth light PGD728 Power Status Bluetooth icon PGD728 OK Button Key Hole Cover 9V Battery Back Up Socket Front Front Body Back Main Body Battery Cover Key Hole Display Keypad Switch Thumbturn PIN GENIE Button Siren Reset Button Setting Switch Program Button 1 ...

Page 5: ...A O D F G J K H1 H2 I M N P Q R A B C B C D F I N P Q P O J M 1 2 Exploded View 1 3 Components H H1 H2 2 Remarks Your Smart Door Lock can be fitted for both right swing doors and left swing doors ...

Page 6: ...tallation Instruction 1 25mm 1 2 12mm Drill hole Optional if you use EVA sticker Drill hole 2 1 8 54mm 3 109 127 98mm 2 3 8 60mm 2 3 4 70mm Or 1 3 8 2 35mm 50mm Hold the latch in front of the drilled hole as shown below 2 1 Getting Started 2 2 Adjust the backset of latch If drilling a new door please use the template supplied 3 Note The 1 2 hole is to stablize the smart lock We strongly recommend ...

Page 7: ...3 4 Adjust as shown below only if needed 3 1 2 2 3 8 b a c 2 3 4 2 3 4 O 2 3 Extend the bolt 2 4 Install latch O P 2X If the latch holes are centered in the drilled hole no adjustment is needed If NOT adjust the latch as shown below When installing the latch make sure the position of the mark is on the bottom part of the latch Extend the latch bolt as shown 4 ...

Page 8: ...tall D C on B in order as shown This pole is for stabilizing your lock while mounting on the door It is highly recommended to keep it However if you don t want to drill extra hole on your door simply loosen the pole by turning it counter clockwise and slide it up through the open slot to remove it You may replace it with the 3M EVA sticker provided which serves the same purpose 5 Note Please use t...

Page 9: ...re screwing check the vertical alignment for the mounting plate and exterior assembly After installation use the back up key to test the latch If the latch does not retract or extend smoothly adjust the screws to ensure the latch system works smoothly 5 4 Note Do not install batteries yet Connect the cable A Make sure the thumbturn is in its vertical position H1 H2 Please use the H1 screw for the ...

Page 10: ...ery press and hold Program button until you finish then you will hear a short beep Once you release the button the latch will automatically do a self check and the display keypad will play boot animation The self check process is a very important step to ensure your installation is done properly Double check if the thumturn key can be turned smoothly after this self check process If not go through...

Page 11: ...Mode Default ON Switch 3 Audio Default ON Switch 4 PIN CRAZY Default OFF Setting Switch K 2 10 Install battery cover Note Even when the Alarm mode switch is turned ON you can manually disarm or arm the smart lock via the specified operation as shown below Note Program passcode before installing battery cover See Section 3 Tighten the screw Enables the Audio sound Beeper when in the ON position 8 W...

Page 12: ... The exterior display keypad can be locked and turned off using the display keypad switch at the back panel of the smart lock With the display keypad switched off people outside cannot input passcode to unlock the door 报警功能开启状态 OK Alarm mode ON 报警功能开启状态 Alarm mode ON Input passcode to disarm 报警功能开启状态 Successfully disarm Alarm mode OFF 报警功能开启状态 Successfully disarm Alarm mode OFF Press and hold any ...

Page 13: ...med data To avoid setting loss please insert new batteries within 15 minutes When installing the 4th battery hold the Program button until you finish The lock will get into self check mode to make sure it works smoothly 3 4 Reboot Reboot Press and release the restart button The smart lock will beep once and restart The smart lock is now ready for use again Display keypad blocked Display keypad ena...

Page 14: ...ay keypad Condition Indicator Solution Battery low Emergency battery charging socket AA 1 5V X 4 1 2 3 11 9V _ Battery Icon on the display keypad outside will light up to indicate low battery Meanwhile the PIN GENIE button on the back will flash red for about 1 minute at the same time Replace batteries immediately to avoid battery failure Smart lock can still be operated for approximately 300 cycl...

Page 15: ... shown below How to use the keypad There are 5 touch keys on the keypad as shown on the right To input a digit press the circle where the number lies Press anywhere within the circle no need to touch the exact number Add Passcode Mode Number Delete Passcode Check Passcode On Model PGD718 Bluetooth Switch On Model PGD728 1 Input a new passcode of 6 8 digits Then press For example Input 1 input 2 in...

Page 16: ...Setting page Error message Setting page If the passcode you entered twice match it will be displayed on the screen for your final confirmation Press Your passcode is now set To quit press or 5 Input your passcode again press 4 Press the Program button and the screen will be activated 1 Press 2 to enter Delete passcode mode 2 Input 1 Input 3 Input 6 Input 4 Input 5 OK PROGRAM 13 ...

Page 17: ...p to bottom For example the passcode shown on the screen is 1 3 5 7 9 0 Every time you touch the screen it will display the next passcode Delete passcode mode Note There are two situations that users could not delete passcode Continue pressing any digit on the screen until the passcode you want to delete is displayed Hold the OK button for 1 second to enter the delete confirmation page For example...

Page 18: ...lly return to the setting page For example to check the second set passcode 1 2 3 4 5 6 3 3 12 Alarm Sensitivity Press Program button and the screen will wake up 1 Press 4 to enter Alarm Sensitivity mode 2 Press to switch Query Result Passcode will be shown on the screen in sequence from left to right up to down top to bottom For example the passcode s h o w n o n t h e s c r e e n i s 1 3 5 7 9 0...

Page 19: ...d the OK button will begin to flash At the same time the button on the back will rapidly flash a green and red light To deactivate the alarm you can 3 1 1 2 3 4 2 3 4 Press Note If the setting switch of the Alarm Mode has been turned off the Alarm Sensitivity Mode cannot be chosen Press to return to Setting page No passcode preset Alarm Mode turned off Middle Long press Press to wake up the screen...

Page 20: ...ate in safe mode you will have to enter the passcode twice to unlock the door Each time followed by or simply use the back up key to exit the Safe mode Input 1 Input 2 OK Input 6 Enter the passcode within 1 minute If you mistakenly enter the wrong digits press to re enter If the passcode entered is correct the door will be unlocked If not the smart lock will beep twice Try again IMPORTANT 3 consec...

Page 21: ...ll then be disabled for 30 minutes Third wrong attempt keypad will enter SAFE mode and be disabled for 30 minutes If you need to reactivate the display slide your hand across the screen to reactive it Note In order to save power the countdown prompt will only be displayed for 3 seconds If you need to reactivate the display slide your hand across the screen to reactivate it The countdown prompt min...

Page 22: ...he back panel of your smart lock and regularly check your settings to ensure passcodes have not been altered without your knowledge Dispose of used batteries according to local laws and regulations DO NOT BURN Use warm water and mild dish soap to properly clean the display keypad of built up dirt oils and other contaminates Follow the general rules below Do rinse the touchscreen with warm water pr...

Page 23: ...terference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver C...

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