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SBB819H-3

Rev. 12/19

CONDENSING GAS COMBI BOILER 

Owner’s Guide

PB HEAT, LLC

Thank you for purchasing this Combi Boiler.  

Before using, please:

Read this manual completely for operation instructions.

To be covered by the Pavilion Limited Warranty service, see the 

warranty registration information (See page 43), and then visit the 

Pavilion web site (https://www.peerlessboilers.com/).

Keep this manual because the warranty registration information is 

included (See page 43). 

Installation must conform with local codes, or in the absence of 

local codes, the National Fuel Gas Code, ANSI Z223.1/NFPA 54 

- latest edition and /or the Natural Gas and Propane Installation 

Code CSA B149.1 -latest edition.

Where required by the authority having jurisdiction, the installation 

must conform to the Standard for Controls and Safety Devices for 

Automatically Fired Boilers, ANSI/ASME CSD-1.

PB Heat reserves the right to discontinue, or change at any time, 

the designs and/or specifications of its products without notice.

- Do not store or use gasoline or other flammable vapors and liquids in the 

vicinity of this or any other appliance.

- WHAT TO DO IF YOU SMELL GAS

• Do not try to light any appliance.

• Do not touch any electrical switch; do not use any phone in your building.

• Immediately call your gas supplier from a neighbor’s phone. Follow the 

gas supplier’s instructions.

• If you cannot reach your gas supplier, call the fire department.

- Installation and service must be performed by a qualified installer, service 

agency or the gas supplier.

If the information in this manual is not followed exactly, a fire or explosion 

may result causing property damage, personal injury, or death.

WARNING

Low NOx Approved

by SCAQMD

14 ng/J or 20 ppm

(Natural Gas Only)

APMO

R

LOW-LEAD

&T

TM

I

Model : PV199DV (GHQ-C3201WX-FF PB US)

FOR USE IN RESIDENTIAL OR MANUFACTURED HOME APPLICATIONS.

Summary of Contents for GHQ-C3201WX-FF PB US

Page 1: ...Automatically Fired Boilers ANSI ASME CSD 1 PB Heat reserves the right to discontinue or change at any time the designs and or specifications of its products without notice Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance WHAT TO DO IF YOU SMELL GAS Do not try to light any appliance Do not touch any electrical switch do not use any p...

Page 2: ...rtant Safety Information 1 This is the safety alert symbol It is used to alert you to potential personal injury hazards Obey all safety messages that follow this symbol to avoid possible injury or death Vapors from flammable liquids will explode and catch fire causing death or severe burns Do not use or store flammable products such as gasoline solvents or adhesives in the same room or area near t...

Page 3: ...your hand to turn the gas valve knob Never use tools If the knob will not turn by hand don t try to repair it Call a qualified service technician Force or attempted repair may result in a fire or explosion D Do not use this Combi Boiler if any part has been under water lmmediately call a qualified service technician to inspect the Combi Boiler and to replace any damaged parts Do not allow anyone t...

Page 4: ...re to do Left side Min 3 75 mm Right side Min 3 75 mm Front Sug 24 600 mm Sug 3 75 mm from vent pipe Upper Min 12 300 mm Indicates suggested clearances for maintenance If this unit will be installed in a location where hair spray or aerosols will be used locate the unit in a separate area that is supplied with fresh air from outdoors Prohibited Installation and service must be performed by a quali...

Page 5: ...ctric Shock Don t touch with a wet hand Don t disassemble the equipment Do not remove the power plug When the power plug is inserted the unit automatically operates the circulation pump for several seconds when the unit has not been used for approximately 30 days to prevent the circulation pump from malfunctioning due to build up of lime deposits Be sure to do Replace the Combi Boiler water as req...

Page 6: ...ts For single handle fixtures you d turn the handle to the left This appliance is configured for installations up to 2 000 ft above sea level without changes For installations above 2 000 ft 610 m above sea levels contact Pavilion Customer Center for guidance Take necessary measures to prevent freezing of water and leakage of gas when leaving the unit unused for long periods of time page 26 If it ...

Page 7: ...ting Domestic Hot Water Temperature DHW 14 Setting Heating Temperature 16 Setting DHW Preheat Timer 17 Activate DHW Preheat 19 Customizable Settings User Mode 20 Guide for Functions 22 View Technical Data 23 Preventing Damage from Freezing 24 Regular Maintenance 28 Troubleshooting 32 Follow up Service 37 Specifications 39 Warranty 43 Contents ...

Page 8: ...lve with Water Filter Heating Supply Auto Feeder Shutoff Valve Water Drain Valve Heating Return Auto Feeder Inlet Inside Heating Return Inlet page 30 Inside Auto Feeder Inlet page 29 Discharges the condensate Inside Domestic Water Inlet page 29 Gas Supply Valve Water Drain Valve Water Supply Valve Hot Water Outlet DHW Pressure Relief Valve DHW Drain Pipe Cold Water Inlet DHW Water Drain Valve with...

Page 9: ... block the drain line as it must always be allowed to freely flow Note The condensate discharged is acidic with a pH level of approximately 2 3 A condensate neutralizer may be required by local code prior to disposal The Condensing Gas Combi Boiler tends to show white steam After the exhaust gas passes through the secondary heat exchanger the low temperature and high moisture content tends to prod...

Page 10: ...ed schedule page 17 For turning the Combi Boiler ON OFF Returns to the previous screen while making system settings or checking status Confirms changes made by the user Use to change the User Mode settings page 20 For setting and checking the Heating Domestic Hot Water DHW temperature page 14 SETTINGS Button TEMP Button BACK Button Display Screen PREHEAT Button Indicator Orange Power ON OFF Button...

Page 11: ... Outdoor Reset Icon Heating Icon DHW Icon Temperature Setting Error Code Clock Note As shipped from the factory the Operation Display is set to display in F and gallons To adjust the display to C and liters refer to the Installation Manual Before use remove the protective sheet from the Operation Display surface When unit operates freeze prevention the icon is lit When DHW Preheat is activated the...

Page 12: ...fixture to confirm that water is available and then close the fixture again The unit starts auto feeding for heating The display will change to the following rotational pattern This is normal operation When auto feeding is complete the rotational pattern turns off automatically 3 Open the gas supply valve Hot water fixture 2 Turn on the power 4 5 Do not touch with wet hands CLOSED OPEN ...

Page 13: ... change the time in 10 minute increments If the display is left untouched for approximately 30 seconds without pressing the button the setting will be completed When the button is pressed the screen display will show CLS Operation Screen Display Description In the event of a power outage or after disconnecting power to the Combi Boiler the Combi Boiler stores the time at regular intervals If this ...

Page 14: ...GER Hot Water temperatures over 125 F 52 C can cause severe burns instantly or death from scalding Children disabled and elderly are at the highest risk of being scalded Feel water temperature before bathing or showering Temperature limiting valves are available check with installer When setting the unit to 125 F 55 C in C mode or higher the DHW High Temperature Icon will flash for 10 seconds and ...

Page 15: ...s etc High temperature The maximum output temperature can be set using the Operation Display page 20 C F The temperature settings below are examples The temperature setting necessary depends on the usage the length of piping and the time of year Initial factory setting is 40 C 104 F Shower hot water supply etc Washing dishes etc High temperature 32 35 37 38 39 40 41 42 43 44 45 46 47 48 50 55 60 9...

Page 16: ...ged when the Outdoor Reset is disabled The temperature setting below is example The temperature setting necessary depends on the usage the length of piping and the time of year Heating Temperature range depends on Installer Mode Setting Refer to the Installation Manual for details The indicator is lit To return to the home screen press the button or let panel sit for approximately 20 seconds 1 Pre...

Page 17: ...function is off In order to use the DHW Preheat function the clock must be set first The DHW Preheat Timer is disabled until the clock is set When entering DHW Preheat Timer setting mode the clock display will be blinking When the preheat function is activated you cannot set DHW Preheat Timer Press the button ON 1 Press the buttons until the desired time is displayed 2 Press the button to save the...

Page 18: ...Preheat is scheduled to run 7 00AM 8 00AM 11 30AM 1 00PM and 6 00PM 9 00PM 12 1 2 3 4 5 6 AM 7 8 9 10 11 12 1 2 3 4 5 6 PM 7 8 9 10 11 Screen Display Screen Display Screen Display 1 1 1 3 3 3 2 2 2 4 4 4 6 5 5 7 8 ...

Page 19: ...ctivate DHW Preheat Press the button When Operation Display is OFF you can not activate DHW Preheat 1 2 Press the button Operation Description Activate DHW Preheat Press the button ON When Preheat is operating DHW Preheat Icon is lit To Confirm DHW Preheat Operation 1 2 ...

Page 20: ... screen appears Select using the buttons and then press the button After 1 sec dtL DHW Max Temperature Limitation To return to the home screen press the button three times or let it sit for approximately 30 seconds To change other settings Select option and press the button 3 1 2 ON the Operation Display is not muted OFF the Operation Display is muted Muting the Operation Display The Operation Dis...

Page 21: ...the button for approximately 2 seconds to turn OFF Setting completed Select using After 1 sec LoC Temperature Lock the buttons and then press the button 4 5 2 3 1 Draining the Combi Boiler Refer to page 26 for details Drain the Combi Boiler following the procedures described on page 26 During draining the display will change to the following rotational pattern When the drain the water is complete ...

Page 22: ...lit on the Operation Display the Outdoor Reset Energy Saving is enabled The Outdoor Reset Control feature may be used to enhance energy efficiency while maintaining optimal heating performance With the Outdoor Reset Control the heating temperature setting automatically changes according to the outdoor temperature and the current heating system application The graph shows an example relationship be...

Page 23: ...the button twice or let it sit for approximately 10 minutes Press the buttons to navigate through the Technical Data Refer to the below table of technical data Operation Screen Display Description Data No 03 Data No 35 e g 180 F e g 100 td technical data Data No Item Data Display Reading X Multiplier Multiplier Unit 30 DHW Cold Temperature 1 F 0 1 C 35 Heating Supply Temperature 1 F 0 1 C 67 Heati...

Page 24: ...ucet and keep a small stream of hot water running 0 1 gallon 400 cc minute or about 0 2 4 mm thick If there is a mixing valve set it to the highest level When linking multiple units discharge water equivalent to 0 1 gallon 400 cc minute per unit 4 The flow may become unstable from time to time Check the flow 30 minutes later In general it is not advisable to run water through the unit when it is O...

Page 25: ... the power button 3 Open the water supply valve from time to time to check whether water is running 4 When the water is flowing again check for water leaks from the equipment and piping before using If the Combi Boiler or the piping is frozen do not use the Combi Boiler or it may get damaged ...

Page 26: ...eration Display must be off 2 Press the button Select using the buttons Press the button The User Mode screen appears 3 Select using the buttons and then press the button 4 Press and hold the button approximately 2 seconds to turn ON Refer to page 21 for details 6Close the gas valve and disconnect the electrical power supplied to the unit Do not touch with wet hands Fully open all hot water fixtur...

Page 27: ...scharge from the drain pipe within 15 minutes of use However depending on the season and or installation site conditions it may take longer If water does not appear at the end of the drain line a qualified service technician must clean the condensate line After the Combi Boiler has been out of use for a long time make sure that you fill the condensate trap with water This is to prevent dangerous e...

Page 28: ... until the equipment cools before performing maintenance CAUTION Check For abnormal sounds during operation For abnormalities in external appearance discoloration or flaws Check Check For blockage at the drain pipe discharge Check Do not permanently remove the Inlet Screen For laundry newspaper timber oil spray cans and other combustible materials near the heater or the exhaust vent terminal Check...

Page 29: ...ll remain hot after it is turned off Water Drain Valve with Water Filter 1 Close the water supply valve Press the power button to turn off the Operation Display and disconnect the power cord to the Combi Boiler 2 Open all hot water fixtures faucets 3 With a bucket ready remove the DHW inlet the DHW outlet and the Auto feeder inlet drain plugs about 0 13 gallon 0 5 L will drain out 4 Remove the wat...

Page 30: ...ler 2 With a bucket ready remove the inlet and outlet drain plugs about 0 76 gallon 2 9 L will drain out 3 Remove the water drain valve with water filter out of the inlet See illustration below 4 Clean the water drain valve with water filter with a brush under running water 5 Replace the water drain valve with water filter and close the drain plugs Take care not to lose the packing 6 Plug back the...

Page 31: ...xchanger https www peerlessboilers com or 1 855 443 8468 Total Hardness 200 mg L 12 gpg or less Aluminum 0 05 to 0 2 mg L or less Chloride 250 mg L or less Copper 1 mg L or less Iron 0 3 mg L or less Manganese 0 05 mg L or less pH 6 5 8 5 Total Dissolved Solids 500 mg L or less Zinc 5 mg L or less Sulfate ion 250 mg L or less Residual chlorine 4 mg L or less Maximum limit suggested by the manufact...

Page 32: ...he gas and water supply valves fully open Is the water temperature setting appropriate page 14 If the water supply temperature is high it is possible for the temperature to be higher than the temperature set on the Operation Display If only a small amount of hot water is demanded it is possible for the temperature to be higher than the temperature set on the Operation Display The water is too hot ...

Page 33: ...at a certain fixture is not constant When hot water is demanded at other fixtures the amount available may be reduced The maximum flow available from the unit is 8 4 GPM 32 L min at a 45 F 25 C temperature rise Pressure fluctuations and other plumbing conditions can cause the temperature and pressure at a fixture to be unstable but it should stabilize after a short time There are some types of hot...

Page 34: ...ore quickly and ensure the water temperature is stable Sounds The fan can be heard when it is very cold outside The unit may operate freeze prevention During freeze prevention is lit on the Operation Display Rotating sound low humming sound The sound is from the pump operating to prevent freezing The unit automatically operates the pump for several seconds when the unit has not been used for appro...

Page 35: ...es such as stoves be used When the heating supply temperature is too high the unit will stop burning This is normal The white smoke is actually steam White smoke comes out of the exhaust vent on a cold day The DHW is turbid This is harmless Small bubbles appear as the air in the water is heated and depressurized rapidly to atmospheric pressure A small amount of water is discharged from the pressur...

Page 36: ...r in the heating system or air lock of internal pump The internal pump may be locked by air and then can not supply water to the Heat Exchanger DO NOT ignore this condition Failure to properly remove air from the heating system will cause this error to continuously appear and potentially damage the Heat Exchanger This error code will continue to be displayed warning indication only on the Operatio...

Page 37: ... 1 855 443 8468 A request for service may be rejected if the Combi Boiler is installed in a location where working on the unit may be dangerous Contact a professional We will need to know The Model check the rating plate See page 4 for the location of the label Date of purchase see the warranty Details of problem flashing error codes etc in much detail as possible Your name address and telephone n...

Page 38: ...this kit The installation is not proper and complete until the operation of the converted appliance is checked as specified in the manufacturer s instructions supplied with the kit Before the gas conversion is performed verify the proper gas conversion kit on the table provided below The following parts are supplied in the conversion kit These items will replace the existing parts that are current...

Page 39: ...71 mm 12 8 325 mm Dimensions Height x Width x Depth PV199DV GHQ C3201WX FF PB US 95 lbs Flame Rod High Limit Switch Lightning Protection Device ZNR Freezing Prevention Device Fan Rotation Detector Anchoring Screws Wall Mounting Bracket Outdoor Temperature Sensor Anchoring Screws Anchors for Outdoor Temperature Sensor Minimum operating flow rate may change by setting temperature and water temperatu...

Page 40: ...mperature setting range is changed below F Mode 100 140 F In 5 F intervals C Mode 37 48 C In 1 C intervals 50 C 55 C 60 C Heating Temperature range depends on Installer Mode Setting Refer to the Installation Manual for details 1 Based on standard test procedures prescribed by United States Department of Energy DOE 2 The Net AHRI water ratings shown are based on a piping and pickup allowance of 1 1...

Page 41: ...41 Memo ...

Page 42: ...42 Memo ...

Page 43: ...eated or poorly treated well water or water with high PH levels or hardness levels in excess of 12 grains per gallon 200mg L please refer to the Water Quality section of the Owner s Guide for details damage caused during shipment allowed to freeze subjected to flood conditions operated with water conditions and or fuels or additives which cause unusual deposits or corrosion in or on the heat excha...

Page 44: ...s and are null and void if all conditions are not met 1 If at the time of a request for service the owner cannot provide a copy of the original sales receipt or warranty registration then the warranty period for the Combi Boiler shall be deemed to have commenced thirty 30 days after the date of manufacture of the Combi Boiler and NOT the date of installation of the Combi Boiler 2 The Combi Boiler ...

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