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Partner PT-4000, User Manual

The Partner PT-4000 is a versatile and reliable electronic device that helps simplify everyday tasks. For easy access to its features and functions, make sure to download the free user manual from manualshive.com. This manual will provide you with detailed instructions on how to maximize the potential of your Partner PT-4000.

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User’s Manual 

 

Summary of Contents for PT-4000

Page 1: ...P PT T4 40 00 00 0 P PO OS S S St ta at ti io on n User s Manual...

Page 2: ......

Page 3: ...r makes no representations or warranties with r espect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose The manufacture...

Page 4: ...ouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and the receiver Connect th...

Page 5: ...l and optional devices Chapter 3 Installing Drivers and Software gives you detailed information on installing device drivers and software for Windows operating systems Chapter 4 Using the Touchscreen...

Page 6: ...his pin If your outlet does not support this kind of plug contact your electrician to replace your obsolete outlet Do not place anything on the power cord Place the power cord where it will not be in...

Page 7: ...fore You Begin 12 PT 4000 POS Station Overview 13 Main LCD Panel CPU Unit 13 Pedestal Unit 13 Power Supply Unit 13 Attaching Optional Devices 14 Removing the Rear Cover 14 Removing the Front Cover 15...

Page 8: ...APTER 5 USING BIOS 57 About the Setup Utility 57 The Standard Configuration 58 Entering the Setup Utility 59 The PT 4000 POS Station BIOS 61 Standard CMOS Setup 61 BIOS Features Setup 64 Chipset Featu...

Page 9: ...bles and Connections 87 The Power On Self Test 87 General Hardware Problems 88 Contacting Your Dealer 89 APPENDIX C JUMPER SETTINGS 90 PT 4000 POS Station PCB Jumper Settings 90 Power PCB Jumpers 91 B...

Page 10: ...CONNECTING A PS 2MOUSE OR KEYBOARD 36 FIGURE 9 CONNECTING A PRINTER 36 FIGURE 10 CONNECTING AN EXTERNAL MONITOR 37 FIGURE 11 CONNECTING A SERIAL DEVICE 37 FIGURE 12 CONNECTING A CASH DRAWER 38 FIGURE...

Page 11: ...OS Station s mainboard supports Intel Celeron processors up to 700 MHz and Pentium III processors from 500 to 750 MHz and above The mainboard accommodates SDRAM memory up to 512 MB A 3 5 inch IDE hard...

Page 12: ...ra at ti io on n O Op pt ti io on ns s The PT 4000 POS Station has many optional devices that you can connect to Figure 1 Sample Configuration Customer pole display Cash drawer Printer Infrared keybo...

Page 13: ...move the contents If anything is missing or damaged please contact your dealer immediately The shipping carton should contain the following items One PT 4000 POS Station including one pedestal with ke...

Page 14: ...ive or CD ROM drive Internal Smart Card Reader RF Radio Frequency reader CCD barcode scanner Hard disk drive Infrared keyboard Supported operating systems DOS Windows 2000 ME 98 95 NT Note The barcode...

Page 15: ...5 F Fr ro on nt t V Vi ie ew w Figure 2 PT 4000 POS Station front view LCD panel Rear cover release lock IR port CD ROM or floppy disk drive optional CD ROM FDD cover release lock...

Page 16: ...6 R Re ea ar r V Vi ie ew w Figure 3 PT 4000 POS Station rear view Rear customer display optional Power switch I O ports behind panel Magnetic card reader optional...

Page 17: ...to transmit or receive data Ensure that the PT 4000 POS Station IR module is properly aligned with the other device s infrared communication module The angle between the two infrared communication mo...

Page 18: ...ard providing greater expandability and flexibility for setting up and maintaining the station The IR keyboard has integrated firmware and is automatically installed in Windows 2000 ME 98 95 NT Refer...

Page 19: ...Pa an ne el l The LCD panel can be rotated to provide convenient access to the CD ROM FDD drive and to enable you to change the HDD drive The rotation provides flexible viewing angles for all types of...

Page 20: ...OS Station can be mounted on a wall providing greater versatility in setting up your POS system Figure 6 PT 4000 POS Station secured to a wall Contact your dealer for details about mounting options Th...

Page 21: ...able wear a grounded wrist strap Alternatively discharge any static electricity by touching the bare metal chassis of the unit case or the bare metal body of any other grounded appliance Hold electron...

Page 22: ...proper tools can prevent you from accidentally damaging the internal components The procedures that follow require only a few simple tools including the following A Philips screwdriver A flat tipped s...

Page 23: ...dicators Touchscreen Cover plate for port connections P Pe ed de es st ta al l U Un ni it t The pedestal unit provides the structural base of the POS This unit consists of the following Metal base for...

Page 24: ...or to turn a screw or key to release a device 2 All connectors are keyed to only attach one way 3 Always use the correct screw size as indicated in the procedures R Re em mo ov vi in ng g t th he e R...

Page 25: ...g g t th he e F Fr ro on nt t C Co ov ve er r Before proceeding Remove the Rear Cover see page 14 Follow these instructions 1 At the rear of the unit remove the two screws from the PCB board cover 2 L...

Page 26: ...16 3 Press the front cover clips down to release the front cover 4 Remove the front cover...

Page 27: ...POS Station refer to the following Components Required Slim type CD ROM drive Control PCB CD ROM plates center right left M2 0 3 screws x 7 M3 6 screws x 8 Before Proceeding Remove the Rear Cover see...

Page 28: ...CB to the CD ROM drive with three M2 0 3 screws 3 Secure the right and left plates to the CD ROM drive with four M2 0 3 screws 4 Secure the CD ROM drive right and left plates to the center plate with...

Page 29: ...ct the CD ROM cable to the CD ROM drive connector A Connect a power cable to the PCB board B 6 Secure the CD ROM drive to the system base with four M3 6 screws Replace the Front Cover Replace the Rear...

Page 30: ...Control PCB and PCB cable FDD center and holding plates M2 0 3 screws x 4 M3 6 screws x 8 Before Proceeding Remove the Rear Cover see page 14 Remove the Front Cover see page 15 Remove the CD ROM if in...

Page 31: ...ector cover 4 Remove the IDE connector cover 5 Connect the FDD cable to the FDD connector Note Pin 1 on the cable is marked with a red stripe 6 Replace the IDE connector cover 7 Disconnect the video c...

Page 32: ...plate to the FDD with four M2 0 3 screws 10 Unlock the IPC safety locks on the FDD and the PCB board by lifting up at the sides as shown here 11 Connect the IPC cable to the FDD and lock the IPC safe...

Page 33: ...the FDD to the center plate with four M3 6 screws 13 Connect the FDD cable and a power cable to the PCB board 14 Secure the FDD to the system with four M3 6 screws Replace the Front Cover Replace the...

Page 34: ...ion refer to the following Components Required Replacement HDD Before Proceeding Remove the Rear Cover see page 14 Remove the Front Cover see page 15 Remove the CD ROM if installed see page 17 Remove...

Page 35: ...te lift up at the rear of the base plate A then away from the system B 4 Remove the four screws that secure the HDD to the base plate Reverse the above procedure to install the new HDD Replace the Fro...

Page 36: ...eader MSR on your PT 4000 POS Station refer to the following Note The MSR can be configured as a side swipe or front swipe unit Components Required M3 10 screws x 2 MSR x 1 Front swipe MSR Installatio...

Page 37: ...27 3 Attach the MSR unit to the LCD panel Ensure that the cable is folded inside the opening 4 Secure the MSR unit to the LCD panel with two M3 10 screws...

Page 38: ...ation 1 Remove the cover plate on the right side of the LCD panel as shown 2 Connect the MSR cable Ensure that it is attached securely 3 Attach the MSR unit to the LCD panel Ensure that the cable is f...

Page 39: ...29 4 Secure the MSR unit to the LCD panel with two M3 6 screws...

Page 40: ...he following Components Required M3 8 screws x 2 Rear Customer Display Display backplate Cable Before Proceeding Remove the Rear Cover see page 14 1 Turn the cover over and remove the two screws to se...

Page 41: ...display to the rear cover with two M3 8 screws 4 Connect the display cable the cable is keyed to only connect one way 5 At the rear of the POS remove the two screws from the PCB board cover 6 Lift the...

Page 42: ...B board 8 Short pins 5 6 DC 12V of the Power PCB jumper JP1 Replace the PCB board cover and secure it with the two screws See Appendix C for more information on jumper locations P11 JP1 1 2 9 Connect...

Page 43: ...u can connect the Customer Pole Dis play to COM 3 if you prefer to use it instead of the Rear Customer Display Refer to the following Components Required Customer Pole Display Before Proceeding Remove...

Page 44: ...d 4 Short pins 5 6 DC 12V of the Power PCB jumper JP1 see Appendix C for the jumper location Replace the PCB board cover and secure it with the two screws P11 JP1 1 2 5 Connect the display cable of th...

Page 45: ...OUT POWER IN CASH DRAWER COM3 MOUSE KB SPK COM1 COM2 PRINTER VGA USB Compliant Device Network LAN USB Compliant Device Printer External Monitor External Speakers Graphics Tablet Serial Mouse or PS 2 M...

Page 46: ...The keyboard can be connected even if you have installed the optional IR keyboard Note If your keyboard has an AT type connector you must use an adapter Contact your dealer for details You can also co...

Page 47: ...ct serial devices to the 9 pin D type serial ports on the I O port array You can connect a CCD barcode scanner or Smart Card reader to these ports Caution These serial ports are voltage selectable and...

Page 48: ...UT POWER IN CASH DRAWER COM3 MOUSE KB SPK COM1 COM2 PRINTER VGA Cash Drawer Figure 12 Connecting a cash drawer C Co on nn ne ec ct ti in ng g U US SB B D De ev vi ic ce es s Connect USB devices to the...

Page 49: ...akers Figure 14 Connecting stereo s peakers Note You must install the audio driver before you can listen to audio output with the speakers Installing Audio on page C Co on nn ne ec ct ti in ng g t to...

Page 50: ...p pp pl ly y Connect the power supply cables to the power jacks on the I O port array USB 5V 12V NET 24V OUT POWER IN CASH DRAWER COM3 MOUSE KB SPK COM1 COM2 PRINTER VGA 5V 12V 5 12V power supply for...

Page 51: ...u ur rn ni in ng g t th he e S Sy ys st te em m O On n Open the power switch cover and press the power switch to turn the system on Figure 16 Turning the system on Open the cover and press the power s...

Page 52: ...la ay y B Br ri ig gh ht tn ne es ss s As the system powers on turn the dial located at the base of the LCD panel to adjust the display brightness for optimum viewing Figure 17 Adjusting display brig...

Page 53: ...chscreen modem and utilities P PT T4 40 00 00 0 D Dr ri iv ve er r I In ns st ta al ll la at ti io on n This section covers the installation of software for the PT 4000 POS Station A Au ut to oi in ns...

Page 54: ...ck the buttons and follow the instructions on the screen to install drivers read installation instructions or open the manufacturer s Web site Note If the screen doesn t automatically appear you have...

Page 55: ...CD into the CD ROM drive 2 Click Start Run 3 Type D VGA PANEL WIN95 in the Run Open dialog box where D is your CD ROM drive 4 Click OK 5 Follow the instructions on the screen to install the Windows M...

Page 56: ...A SMI721 WIN95 in the Run Open dialog box where D is your CD ROM drive 4 Click OK 5 Follow the instructions on the screen to install the Windows ME 98 95 VGA driver Windows NT4 0 1 Insert the driver C...

Page 57: ...rive 3 Follow the instructions on the screen to install the audio driver for the Windows 2000 operating system Windows ME 98 95 Insert the driver CD into the CD ROM drive 1 Click Start Run 2 Type D SO...

Page 58: ...s 9X If the Operating System s New Hardware Wizard prompts you that New Hardware Found for the PCI Ethernet Controller click Next until you have completed the wizard Do not specify the location of the...

Page 59: ...em subfolder and run Setup exe to install the driver IC Card Driver Windows 2000 95 drivers are provided for an optional IC Card Reader The reader is attached to the PT 4000 POS Station via a serial i...

Page 60: ...mation in the Location Information dialog box 5 Click Add Check the box next to Don t detect my modem I will select it from a list 6 Click Have Disk 7 Browse to the location of the modem driver on you...

Page 61: ...t been tested by Microsoft but has passed Elo software quality assurance tests 8 Restart Windows when prompted The Touchscreen video alignment program will automatically run when Windows starts up Fol...

Page 62: ...ilities and software to enable you to send text to a customer display Refer to the readme text file in the operating system subfolder for command usage MSR Provides a Magnetic Stripe Reader MSR utilit...

Page 63: ...ration of the Touchscreen is described as follows Opening menus To open a menu such as theStart menu on the Windows desktop touch theStart button once Other menus for example the Format or Tools menu...

Page 64: ...e clicking an Icon to simulate the right mouse button Use the virtual mouse to select the left and right mouse button functions The left button is selected by default To use the right mouse button fun...

Page 65: ...ht click an object the virtual mouse goes back to left button mode To access advanced features of the Elo Touchscreen double click the Elo Touchscreen icon in the taskbar to open the Elo Touchscreen P...

Page 66: ...alog box enables you to change the COM 4 port assigned to the Touchscreen align the cursor change button functions assign sounds to events and run diagnostics on the Touchscreen This concludes Chapter...

Page 67: ...in battery backed up CMOS RAM that saves this information even when the power is turned off When the system is turned back on the system is configured with the values found in CMOS The BIOS Setup Util...

Page 68: ...r in case you need to make any changes in the future This Setup Utility should be used when changing the system configuration when a configuration error is detected and you are prompted to make change...

Page 69: ...ATURES SETUP CHIPSET FEATURES SETUP POWER MANAGEMENT SETUP PNP PCI CONFIGURATION LOAD BIOS DEFAULTS LOAD SETUP DEFAULTS INTEGRATED PERIPHERALS SUPERVISOR PASSWORD USER PASSWORD IDE HDD AUTO DETECTION...

Page 70: ...e available A highlight indicates which option is currently selected Use the cursor arrow keys to move the highlight to other options When an option is highlighted ex ecute the option by pressing Ente...

Page 71: ...OR MODE Primary Master Auto 0M 0 0 0 0 0 AUTO Primary Slave Auto 0M 0 0 0 0 0 AUTO Secondary Master Auto 0M 0 0 0 0 0 AUTO Secondary Master Auto 0M 0 0 0 0 0 AUTO Drive A 1 44M 3 5 in Drive B None Vid...

Page 72: ...ger magnetic field to write data in sectors that are closer to the center of the disk In CAV recording in which the disk spins at a constant speed the sectors closest to the spindle are packed tighter...

Page 73: ...this item to select which types of errors in the POST are sufficient to halt the system Base Memory Extended Memory and Total Memory These items are automatically detected by the system at start up ti...

Page 74: ...p PCI VGA Palette Snoop Disabled PS Select For DRAM 64MB Non OS2 Report No FDD For WIN 95 No Esc Quit Select Item F1 Help PU PD Modify F5 Old Values Shift F2 Color F6 Load BIOS Defaults F7 Load Setup...

Page 75: ...this item after you are confident that your system hardware is operating smoothly The default setting is Enabled Boot From LAN First Enable this item to allow the system to boot from the Local Area N...

Page 76: ...tic Delay Msec Use this item to define how many milliseconds must elapse before a held down key begins generating repeat characters The default setting is 250 Security Option If you have installed pas...

Page 77: ...Client WORKS S M A R T applet warns the user of the impending condition and advises appropriate action to protect the data Report No FDD For WIN95 Yes If you are running a system with no floppy drive...

Page 78: ...2 Memory Hole At 15M 16M Disable Passive Release Enabled Delayed Transaction Disabled AGP Aperture Size MB 64 Esc Quit Select Item F1 Help PU PD Modify F5 Old Values Shift F2 Color F6 Load BIOS Defau...

Page 79: ...nstable DRAM Data Integrity Mode Set this to ECC error correcting code or Non ECC according to the type of installed DRAM The default setting is Non ECC System BIOS Video RAM Cacheable These items all...

Page 80: ...ry address range used for graphics memory We recommend that you leave this item at the default setting The default setting is 64 Press Esc to return to the main screen P Po ow we er r M Ma an na ag ge...

Page 81: ...abled Esc Quit Select Item F1 Help PU PD Modify F5 Old Values Shift F2 Color F6 Load BIOS Defaults F7 Load Setup Defaults Power Management This item acts like a master switch for the power saving mode...

Page 82: ...end Mode The CPU clock will be stopped and the video signal will be suspended if no Power Management events occur for a specified length of time Full power function will return when a Power Management...

Page 83: ...ding IRQ 8 turns on a system which has been powered down The default setting is Disabled Primary Secondary IDE 1 0 When these items are enabled the system will restart the power saving timeout counter...

Page 84: ...ned to Legacy ISA IRQ 5 assigned to Legacy ISA IRQ 7 assigned to Legacy ISA IRQ 9 assigned to PCI ISA PnP IRQ 10 assigned to Legacy ISA IRQ 11 assigned to PCI ISA PnP IRQ 12 assigned to PCI ISA PnP IR...

Page 85: ...ine is reserved for a legacy ISA expansion card In the Memory Resources list use the first item Reserved Memory Base to set the start address of the memory you want to reserve for the ISA expansion ca...

Page 86: ...condary Master UDMA Auto IDE Secondary Slave UDMA Auto On Chip Primary PCI IDE Enabled On Chip Secondary PCI IDE Enabled USB Keyboard Support Enabled Onboard FDC Controller Enabled Onboard Serial Port...

Page 87: ...s item if you plan to use a keyboard connected through the USB port in a legacy operating system such as DOS that does not support Plug and Play The default setting is Disabled Onboard FDC Controller...

Page 88: ...sion of data in both directions but only one direction at a time RD TxD Active Defines the voltage level for Infrared module RxD receive mode and TxD transmit mode This setting has to match the requir...

Page 89: ...g is EPP1 7 Onboard Serial Port 3 This option is used to assign the I O address for onboard serial port 3 COM3 which is used for the rear customer display The default setting is 3E8H Serial Port 3 Use...

Page 90: ...io on n O Op pt ti io on n If your system has an IDE hard drive you can use this utility to detect its parameters and enter them into the Standard CMOS Setup automatically Scroll to IDE Auto Detectio...

Page 91: ...e defaults for a specific option select and display that option and then press F6 L Lo oa ad d S Se et tu up p D De ef fa au ul lt ts s O Op pt ti io on n This option opens a dialog box that lets you...

Page 92: ...ght characters or numbers The Set Supervisor User Password item differentiates between upper and lower case characters Press Enter after you have typed in the password If you are deleting a password t...

Page 93: ...return to the main menu E Ex xi it t W Wi it th ho ou ut t S Sa av vi in ng g Highlight this item and press Enter to discard any changes that you have made in the Setup Utility and exit the Setup Util...

Page 94: ...ional for DSTN Touchscreen resistive or capacitive I O Interfaces 4 RS232 ports 3 external with D9 pin connector with 5VDC 12VDC 1 parallel port 1 Ethernet 10 100 BASE T 1 PS 2 keyboard port 1 PS 2 mo...

Page 95: ...OS Windows ME 2000 98 95 NT Safety EMI US CUL FCC CE VCCI Class A Dimensions W x D x H 12 8 x 13 4 x 12 4 inch 325 mm x 340 mm x 315 mm Packing Size 18 3 x 23 2 x 16 3 inch Net weight 7 2 kg Gross wei...

Page 96: ...t your dealer The problems that you will encounter can be divided into two basic categories hardware problems and software problems Hardware problems can be further divided into electrical and mechani...

Page 97: ...computer is too close to a wall a cable connection may be loose or the cables may be crimped Warning Do not substitute cables for different devices other than the manufacturer recommended cables even...

Page 98: ...te and time are displayed Correct the date and time using the DOS DATE and TIME commands or the options in the Setup Utility You can also set the date and time in Windows by double clicking the clock...

Page 99: ...rmatted Consult your operating system manual for information on formatting floppy diskettes The diskette is write protected Eject the diskette remove the write protection and try again The diskette if...

Page 100: ...St ta at ti io on n P PC CB B J Ju um mp pe er r S Se et tt ti in ng gs s Location of PCB Boards The following illustration shows the location of the PCB boards The rear cover is removed Refer to pag...

Page 101: ...r rs s JP2 JP12 JP11 JP3 JP4 JP5 JP1 1 2 1 1 Figure 20 Power PCB Power PCB JP1 COM3 power jumper Value DC5V RI DC12V Setting 1 2 3 4 5 6 Power PCB JP11 JP12 Cash drawer control jumper Setting 1 2 2 3...

Page 102: ...1 3 5 2 4 6 JP1 JP2 1 2 DC 5V 3 4 R1 5 6 DC12V Figure 21 Base PCB Base VGA PCB JP1 COM1 power jumper Value DC5V RI DC12V Setting 1 2 3 4 5 6 Base VGA PCB JP2 C OM2 power jumper Value DC5V RI DC12V Set...

Page 103: ...2 Figure 22 MSR PCB MSR PCB JP3 External keyboard decoder jumper Value EXT KB 3 5 4 6 Setting DECODE 1 3 2 4 5 7 6 8 Note These jumpers should only be accessed by your dealer You can connect an RF Rad...

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