Panasonic KX-VC300 User Manual Download

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Model No.

KX-VC300/KX-VC600

User Manual

In this manual, the suffix of each model number (e.g., KX-VC600

) is omitted unless necessary.

Thank you for purchasing this Panasonic product.
Please read this manual carefully before using this product and save this manual for future use.

KX-VC300/KX-VC600: Software File Version 3.10 or later

In this manual, HD Visual Communication is abbreviated as "HDVC".

Document Version: 2013-09

HD Visual Communication Unit

Summary of Contents for KX-VC300

Page 1: ...ecessary Thank you for purchasing this Panasonic product Please read this manual carefully before using this product and save this manual for future use KX VC300 KX VC600 Software File Version 3 10 or later In this manual HD Visual Communication is abbreviated as HDVC Document Version 2013 09 HD Visual Communication Unit ...

Page 2: ...pending on the connection configuration Page 30 Page 31 Home Electronics style Remote Control Operation and Simple Easy to Understand Graphical User Interface You can make settings and perform operations using familiar remote control operations and a simple easy to understand interface Stabilised Communication Quality In periods of network congestion automatic packet transmission rate quality cont...

Page 3: ...NAT Traversal Service refer to the following web site http panasonic net psn products hdvc nat_traversal index html 1 This service may be unavailable depending on the country area of use For details contact your dealer 2 This service may be unavailable depending on your router s type or your Internet connection environment For details contact your dealer Making Video Conference Calls via SIP Serve...

Page 4: ...nit you can make multiple party video conference calls with 5 or more parties rather than the normal maximum of 4 parties Page 53 1 1 For details about the types of MCUs you can connect to contact your dealer 4 User Manual Document Version 2013 09 Introduction ...

Page 5: ...rmation about GPLs and LGPLs and License Info of system settings of this product before using this product Also some software parts of this product are licensed under the MOZILLA PUBLIC LICENSE MPL At least three 3 years from delivery of products Panasonic will give to any third party who contacts us at the contact information provided below for a charge of no more than the cost of physically dist...

Page 6: ... apply See www dtsc ca gov hazardouswaste perchlorate Information on disposal in other countries outside the European Union These symbols are only valid in the European Union If you wish to discard these items please contact your local authorities or dealer and ask for the correct method of disposal 6 User Manual Document Version 2013 09 Introduction ...

Page 7: ... a Video Conference Call 41 Calling Using Speed Dial 2 party Conference 3 party Conference 4 party Conference 41 Calling from the Contact List 2 party Conference 3 party Conference 4 party Conference 44 Calling by Entering an Address Directly 46 Calling from the Call History 48 Answering a Video Conference Call 51 Connecting to a Non Panasonic Video Conference System 52 Connecting to an MCU 53 Cha...

Page 8: ...Changing System Settings 96 Setting the Unit Name 96 Setting the Date and Time 97 Making Network Settings 97 Making Connection Settings 98 Making Screen Standby Settings 101 Making Sound Settings 102 Setting the MIC Position KX VC600 only 102 Making Remote Control Settings 105 Making Language Settings 106 Making Multicast Setting 107 Changing Video Camera Settings 107 Performing System Maintenance...

Page 9: ...king Local Site Settings 131 Registering a Local Site 131 Selecting a Local Site 135 Editing Local Site Information 135 Deleting Local Site Information 136 Input 137 Inputting Letters and Numbers 137 Miscellaneous 150 Changing the Remote Control Batteries 150 Cleaning the Unit 151 Additional Information 152 Troubleshooting 152 Basic Operation 152 Audio 157 System Settings 159 If These Messages App...

Page 10: ...per voltage If you use a cord with an unspecified current rating the unit or plug may emit smoke or become hot to the touch Do not connect the unit to the AC outlet AC extension cords etc in a way that exceeds the power rating of or does not comply with the instructions provided with the AC outlet AC extension cords etc Connect the AC adaptor firmly to the power cord and plug the power cord firmly...

Page 11: ...ity of a gas leak to report the leak Do not place the remote control in microwave ovens or on induction cookware Clean the AC plug periodically with a soft dry cloth to remove dust and other debris Do not use the supplied power cord with any other device It may cause fire or electric shock Unplug the unit from the AC outlet and have it serviced by qualified service personnel in the following cases...

Page 12: ...the remote control Otherwise the batteries may leak CAUTION Power When the unit is not used over an extended period of time take the batteries out of the remote control Otherwise the batteries may leak Do not use the leaked batteries When the unit is not used over an extended period of time switch it off and unplug it If an unused unit is left connected to a power source for a long period degraded...

Page 13: ...sion resulting in injury or fire Dispose of used batteries according to the instructions of your local solid waste officials and local regulations When replace the batteries for the remote control use R6 AA type dry cell Do not install the battery backwards so that the polarity is reversed Document Version 2013 09 User Manual 13 For Your Safety ...

Page 14: ...h frequency sewing machines electric welders magnets etc Doing so may result in static noise or damage 9 Keep the device at least 10 cm 4 in away from all walls If placed against a wall the device may not be able to ventilate properly which may lead to a system malfunction due to overheating 10 Avoid placing the device in areas with high humidity and exposing it to rain Neither the main unit nor t...

Page 15: ...ting Data Disclosure over the Network To ensure the security of private conversations only connect the unit to a secure network To prevent unauthorised access only connect the unit to a network that is properly managed Make sure all computers connected to the unit employ up to date security measures To prevent illegal access from the Internet activate a Firewall Privacy and Right of Publicity By i...

Page 16: ... batteries please take them to applicable collection points in accordance with your national legislation and the Directives 2002 96 EC and 2006 66 EC By disposing of these products and batteries correctly you will help to save valuable resources and prevent any potential negative effects on human health and the environment which could otherwise arise from inappropriate waste handling For more info...

Page 17: ... in Taiwan only Notice This product contains a CR coin lithium battery When disposing of the product the battery must be removed Contact your dealer for details Document Version 2013 09 User Manual 17 Precaution ...

Page 18: ...equency energy and if not installed and used in accordance with the instructions manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense FCC Caution To assure continued compliance example use only shielded interface c...

Page 19: ...ateria O gás liberado pela bateria pode irritar a garganta danificar o lacre do invólucro ou o vazamento provocar calor ruptura da blindagem e produzir fogo devido ao curto circuito dos terminais Não incinere nem aqueça as baterias elas não podem ficar expostas a temperaturas superiores a 100 C 212 F O gás liberado pela bateria pode irritar a garganta danificar o lacre do invólucro ou o vazamento ...

Page 20: ...n country area Remote control Part No N2QAYB000674 1 Batteries R6 AA dry cell 2 Note The number and type of power cords may vary depending on the country area of use Please use whichever is appropriate for the country area Product documentation may vary depending on the country area of use 20 User Manual Document Version 2013 09 Preparation Preparation ...

Page 21: ...he display or speakers If a headset is connected how audio is sent to the other party differs depending on the type of devices connected as follows Connected Device Audio Sent to Other Party Boundary Microphone Audio is picked up only by the headset microphone Audio is not picked up by the Boundary Microphones General purpose microphone Both the general purpose microphones and the headset micropho...

Page 22: ...3 Also used to connect the speakers of a display without an HDMI terminal for audio output Page 34 Functional Earth terminal Used to connect an earthing wire for when there is a lot of noise over the connection LAN jack Page 29 Connect a LAN cable USB jack Page 125 Page 128 Used to connect a USB memory device for saving the operation log and for updating the software RGB terminal Page 78 Used to c...

Page 23: ...o connect to the display with an HDMI cable Component terminal Page 34 Used to connect to the display with a component video cable DC IN Page 30 Connect the AC adaptor s DC cord Document Version 2013 09 User Manual 23 Preparation ...

Page 24: ...e features are displayed in the guide area Page 37 Press to adjust the volume during a video conference call Press to increase and to decrease the volume Page 73 Used for controlling a PTZ Pan Tilt Zoom camera or a FIX camera either at your end or the other party s end Page 63 Press to display the connection status of the network and peripheral devices Page 88 Press to dial or perform settings whe...

Page 25: ...phone during a video conference call so that the other party cannot hear your voice Page 74 Press to display your contact list This can be pressed while the following screens are displayed Home screen Menu screen Computer s screen sub video camera s image when not on a video conference call Document Version 2013 09 User Manual 25 Preparation ...

Page 26: ...e limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions manual may cause harmful interference to ra...

Page 27: ...anada Users This Class A digital apparatus complies with Canadian ICES 003 Cet appareil numérique de la classe A est conforme à la norme NMB 003 du Canada Document Version 2013 09 User Manual 27 Preparation ...

Page 28: ... standby mode Video out to the display is suspended and the status LED turns off Screen standby mode ends when the remote control is operated or when a video conference call is received Notice If screen standby mode ends and no image is visible check to see if the display or video camera s power saving settings are enabled Check each device s manual for more information about its power saving sett...

Page 29: ... Use only the included cable Push and turn the connector of the proprietary cable until it clicks If the connector does not click try reconnecting the cable with the top and bottom of the connector reversed Analogue Boundary Microphone optional Connect the Analogue Boundary Microphone to the MIC Analog jack on the back of the unit using the proprietary cable D Use only the included cable Ensure th...

Page 30: ...an Analogue Boundary Microphone and general purpose microphones can be used simultaneously Note Make sure that the microphones are placed at least 1 m 3 3 ft away from the display and speakers Do not connect more than 4 Digital Boundary Microphones Doing so will cause all Digital Boundary Microphones to stop working If an Analogue Boundary Microphone is also connected all audio input from the Anal...

Page 31: ...rox 2 m approx 6 5 ft approx 1 1 m approx 3 6 ft Layout examples a regular room the grey circle indicates the microphone s range Display Microphone 4 m 13 1 ft 4 m 13 1 ft Microphone Display 4 m 13 1 ft Microphone Microphone Microphone Microphone 4 m 13 1 ft 4 m 13 1 ft 4 m 13 1 ft Display Microphone Microphone Microphone Microphone 4 m 13 1 ft 4 m 13 1 ft 4 m 13 1 ft 4 m 13 1 ft Display Analogue ...

Page 32: ...ther If a headset is connected audio from the headset microphone is given priority and audio from Analogue Boundary Microphones is no longer picked up The range of the microphone the radius of the circle with a microphone at the centre varies according to the level of surrounding noise Place the microphone accordingly referring to the following table Noise level Micro phone A quiet room 40 dBsplA ...

Page 33: ...ribes how to connect an amplifier active speaker 1 Connect the amplifier active speaker to the Audio Out L R jack on the back of the unit using a stereo pin plug cable Note Connect the amplifier active speaker correctly as follows Left channel L Right channel R For more details about the amplifier or active speaker refer to the documentation for the corresponding device Layout example Place the sp...

Page 34: ...r connection 1 Connect the display to the Component terminal on the back of the unit using a component cable Note To use the display s speakers to output audio connect the display to the Audio Out L R jack Page 22 on the back of the unit using a stereo pin plug cable 34 User Manual Document Version 2013 09 Preparation ...

Page 35: ...deo camera are turned on 1 Press the Power button on the front of the unit The Power LED turns on Then the Status LED starts flashing blue slowly and the Home screen is displayed When the power is turned off the Power LED turns off 1 Document Version 2013 09 User Manual 35 Preparation ...

Page 36: ...AT feature and encryption status indication icons Note When selecting a local site Page 135 the selected local site s information is displayed The local site name is displayed instead of the unit s name The information displayed differs depending on the local site s connection mode Page 131 If the local site name SIP user name H 323 extension or H 323 name is too long to display it will be shorten...

Page 37: ...tting has been disabled through system settings Page 100 the icon will not be displayed even if the Boundary Microphone or headset microphone is muted Network server any kind or peripheral connection error no connection device error etc Note If the MIC detection setting has been disabled through system settings Page 100 the icon will not be displayed even if the Boundary Microphone or headset is d...

Page 38: ... you can perform and settings you can change A B Menu List Displays the various functions you can use and settings available to change Guide Displays operations you can perform with the remote control when performing features or changing settings 38 User Manual Document Version 2013 09 Preparation ...

Page 39: ...epending on the screen layout your own video or the other party s video is displayed here Page 55 Page 57 Page 60 Duration Displays the duration of the current video conference call Note 99h59m is displayed for the duration even if the length of the video conference call exceeds 100 hours Guide Displays operations you can perform with the remote control Network Status Indication The number of ante...

Page 40: ...s indication has been set to not be displayed pressing Full Screen will not show the icon Entering characters Note the following regarding entering the address of the other party SIP user name H 323 name MCU s conference room number alphanumeric characters symbols _ up to 60 characters SIP domain name alphanumeric characters symbols up to 128 characters H 323 extension numeric characters symbols u...

Page 41: ... the video conference call will start as a 2 party video conference call 3 party 4 party video conference calls may not be possible depending on bandwidth settings Page 99 Page 132 Video conference calls can be made using a SIP URI through a SIP server only when in IP Mode and if SIP settings have been made correctly Video conference calls can be made using an H 323 extension or H 323 name only wh...

Page 42: ...onnection number 1 to 5 The information registered in the selected One Touch Connection number is displayed 3 Press Start to start the call You can also start the call pressing Enter 4 When you want to end the call press End The Home screen is displayed 42 User Manual Document Version 2013 09 Starting a Video Conference ...

Page 43: ...t Contact List using and press Enter The contact list screen is displayed Note If you press G the contact list modification screen will be displayed and the entry can be modified Page 94 3 Press Y The speed dial screen is displayed Entries are displayed in speed dial number order 4 With the dial keys enter a speed dial number 1 to 300 5 Press Start to start the call 6 When you want to end the call...

Page 44: ...he other party tries to call you by selecting a registered IP address from their contact list the call will not be connected For details contact your network administrator 1 Press Menu The Menu screen is displayed 3 4 5 2 3 1 2 Select Contact List using and press Enter The contact list screen is displayed The entries are grouped in the index tabs and displayed in alphabetical order of Group Site N...

Page 45: ...umeric button on the remote control to switch to the index tab assigned to that button as shown below Numeric button 1 2 3 4 5 6 7 8 9 0 Index Tab ABC DEF GHI JKL MNO PQRS TUV WXYZ 0 9 4 Press Start to start the call 5 When you want to end the call press End The Home screen is displayed Document Version 2013 09 User Manual 45 Starting a Video Conference ...

Page 46: ...ivation key card KX VCS301 to activate multiple party video conference calls Page 127 For details about the activation key contact your dealer 4 Select one of the following values using 2 party video conference call No 3 party video conference call 2 sites 4 party video conference call 3 sites Note When connecting to an MCU or non Panasonic video conference system you cannot make 3 party 4 party v...

Page 47: ...to the address and the call is made Be careful as this may result in calling the wrong party See Page 40 for details about the characters that can be input for address entry Enter a standards compliant value For details contact your network administrator To initiate a video conference call by entering an MCU s conference room number IP address SIP Server and Gatekeeper must be set to OFF Page 116 ...

Page 48: ...nference calls made by entering the IP address or host name SIP URI H 323 extension H 323 name MCU s conference room number IP address directly Page 46 that information is displayed instead of the contact name That information is displayed even if a matching entry exists in the contact list If consecutive video conference calls are made to the same destination only the latest call will appear in t...

Page 49: ...he incoming call history screen by pressing G In the incoming call history if a party is not registered in your contact list the address information received from the party is displayed In the outgoing call history if a party is registered in your contact list the contact name is displayed However when calling by entering an IP address or host name SIP URI or SIP user name H 323 extension H 323 na...

Page 50: ...r 3 Select the party you want to call using Note If you press Enter the call history details screen is displayed When not selecting a local site Page 135 Local site name will be blank The lowest bandwidth for the maximum bandwidth setting among all participating parties is displayed in Bandwidth If the video conference call was not established the maximum bandwidth will be blank Depending on the o...

Page 51: ...that is received is displayed Note If the other party uses the same SIP domain name as you only the SIP user name and not the SIP URI SIP user name SIP domain name is displayed If the caller s group site name host name SIP URI or SIP user name H 323 extension or H 323 name is too long to display it will be shortened and ended with Operation 1 Press Start The video conference begins You can also an...

Page 52: ...ontent sharing differ depending on the model type you connect to For details contact your dealer When connecting to non Panasonic video conference systems only 2 party video conference calls are possible Audio sent to the other party is monaural While you are displaying a sub video camera s image you cannot send a still image from the sub video camera Encrypted communication may not be supported I...

Page 53: ...on specifications e g resolution and available functions e g content sharing differ depending on the MCU you connect to For details contact your dealer The procedure for connecting to an MCU differs depending on the MCU For details contact your dealer Audio sent to the other party is monaural While you are displaying a sub video camera s image you cannot send a still image from the sub video camer...

Page 54: ...essage is displayed If the other party sends tone signals to you sound may be interrupted or a ringing noise may occur 1 1 Enter a tone signal 0 9 or The input field A is displayed A Note The input field can only contain up to 16 characters If you input 17 characters the first character input will not be displayed in the input field but all tone signals will be sent The input field is not displaye...

Page 55: ...ts each time you press Layout Layout 1 The other party s image is displayed full screen Layout 2 The other party s image is displayed full screen and your own image is displayed in the upper right subscreen Layout 3 Your own image is displayed full screen 1 A B B A Layout 1 Layout 2 Layout 3 A Other Site B This Site Document Version 2013 09 User Manual 55 C h a n g i n g t h e S c r e e n L a y o ...

Page 56: ...ther party may not be displayed in the correct aspect ratio the ratio of the width of the image to its height In this case perform the following operation during the video conference call When the video conference call ends the aspect ratio will return to Auto default 1 Press G The aspect ratio dialogue box is displayed 2 Use to select Auto default 16 9 or 4 3 A dialogue box showing the selected a...

Page 57: ...Image of Site 1 on the left and image of Site 2 on the right Layout 2 The images are displayed as follows Site 1 upper left Site 2 upper right This Site bottom middle Layout 3 Image of Site 1 is displayed full screen and image of Site 2 is displayed in the upper right subscreen Layout 4 Image of Site 2 is displayed full screen and image of Site 1 is displayed in the upper left subscreen Layout 5 T...

Page 58: ...A B C Layout 1 Layout 7 Layout 6 B Layout 2 A C B A B A B Layout 3 B A Layout 4 A Layout 5 A Site 1 B Site 2 C This Site 58 User Manual Document Version 2013 09 Changing the Screen Layout ...

Page 59: ...wever you can switch to Layout 2 if you press Layout first Page 57 Display Screen Layout Side by Side Layout 1 Site 1 2 Layout 3 Site 1 2 Layout 4 Site 1 Layout 5 Site 2 Layout 6 This Site Layout 7 Example When using Layout 3 B The screen layout will be switched to Layout 5 R The screen layout will be switched to Layout 6 G The screen layout will be switched to Layout 7 Document Version 2013 09 Us...

Page 60: ...ough the available layouts each time you press Layout Layout 1 The images are displayed as follows Site 1 upper left Site 2 bottom middle Site 3 upper right Layout 2 The images are displayed as follows Site 1 upper left Site 2 lower left Site 3 upper right This Site lower right Layout 3 The image of Site 1 is displayed full screen Layout 4 The image of Site 2 is displayed full screen Layout 5 The ...

Page 61: ... 2 Layout 6 Layout 3 A Site 1 B Site 2 C Site 3 D This site Layout 4 Layout 5 B D A C A B C A D B C 1 Image edges are trimmed and the image is centred Document Version 2013 09 User Manual 61 Changing the Screen Layout ...

Page 62: ...se Display Screen Layout Remote sites Layout 1 All Sites Layout 2 Site 1 Layout 3 Site 2 Layout 4 Site 3 Layout 5 This Site Layout 6 Example When using Layout 3 B The screen layout will be switched to Layout 1 R The screen layout will be switched to Layout 2 G The screen layout will be switched to Layout 6 62 User Manual Document Version 2013 09 Changing the Screen Layout ...

Page 63: ...2 30 not including 2 30 you will not be able to control any of the other party s video cameras You will only be able to control your own video camera In order for other parties to be able to control your video camera you must set CAM ctrl from remote site s in your settings to ON by default it is set to OFF Page 107 For details about compatible video camera models contact your dealer The features ...

Page 64: ...e order of the sites listed in the site selection dialogue box will change Example During a 4 party video conference call Site 1 Site 2 Site 3 Local Site To return to the video conference call screen press Back Note You can press Full Screen on the remote control to display hide the guide area You can specify in the administrator menu Page 123 whether the entire guide area is hidden or only a port...

Page 65: ... preset functions For details contact your dealer The features that can be used may be limited depending on your video camera model e g A video camera with only a zoom feature 1 Press Home The Home screen is displayed Note If you are registering presets for the sub video camera press Camera Sub 2 Press CAM Ctrl The camera control screen for your own video camera is displayed 3 Press G The preset s...

Page 66: ...om in Pan the video camera left right Tilt the video camera up down 6 Press G A dialogue box to confirm the saving of settings is displayed 7 Use to select Yes and press Enter The preset screen is displayed Note To continue making settings repeat steps 4 7 8 Press Home The Home screen is displayed Note Preset registration information for a video camera is saved in that video camera If a video came...

Page 67: ...uring a video conference call 1 Press CAM Ctrl The site selection dialogue box is displayed Note After the site selection dialogue box is displayed if no operations are performed within approximately 3 seconds the dialogue box will disappear 2 Use to select Local Site and press Enter The camera control screen is displayed 3 Press a numeric button 1 9 to select the preset number that you want to re...

Page 68: ...g on your video camera model For details about compatible video camera models contact your dealer 1 Press CAM Ctrl The site selection dialogue box is displayed Note After the site selection dialogue box is displayed if no operations are performed within approximately 3 seconds the dialogue box will disappear 2 4 2 Use to select Local Site and press Enter The camera control screen is displayed 68 U...

Page 69: ...ing on your video camera model While you are configuring settings on the camera menu screen other parties cannot control your video camera Brightness screen Brightness Mode Press Enter and use to select Auto or Manual Note When Manual is selected you can adjust the brightness by pressing the buttons on the remote control B Dark R Light Document Version 2013 09 User Manual 69 Controlling a Video Ca...

Page 70: ...procedure 1 Press Enter If the white balance had been set before by selecting Calibrate that previously set state will be recalled 2 Turn a piece of white paper toward the video camera 3 Press G Focus screen Use to select the following items for input Focus Position Press Enter and use to select Center or Sides Wide Focus Mode Press Enter and use to select Auto or Manual Note When Manual is select...

Page 71: ... a part of the video image and displays it in the four corners of the screen Magnifier Press Enter and use to select ON or OFF Note If you want to use the magnifier function perform the following procedure 1 Select ON and press Enter Your own image is displayed in full screen and a magnified image of your own is displayed in the upper right subscreen Document Version 2013 09 User Manual 71 Control...

Page 72: ...s R to zoom in and press B to zoom out To change the screen layout If you want to change the position of the magnified image on the screen press Y Each time you press Y the position of the magnified image will change in the following order upper right lower right lower left upper left Example When the dotted line part is magnified and displayed in the upper left subscreen 3 To return to the magnif...

Page 73: ...l decrease the volume of the other party s voice After about 3 seconds the volume level bar disappears Note You can set the volume level of a video conference call before starting the call Page 102 After ending a video conference call the volume level returns to the volume level set before starting the call You cannot adjust the display s volume Document Version 2013 09 User Manual 73 A d j u s t ...

Page 74: ...deo conference call Page 100 Muting the Microphone Operation with the Remote Control 1 Press MIC Mute An icon appears in the status display area of the screen Page 36 and the LED light on the Boundary Microphone Page 26 becomes red Make sure the colour of the LED changes Pressing MIC Mute again will unmute the microphone The LED light on the Boundary Microphone Page 26 becomes green Make sure the ...

Page 75: ...colour of the LED changes Note When multiple Digital Boundary Microphones are connected pressing the MIC Mute button of one Digital Boundary Microphone will mute all Digital Boundary Microphones When using Digital Boundary Microphones and an Analogue Boundary Microphone together pressing the MIC Mute button on one Boundary Microphone will mute all Boundary Microphones KX VC600 only If a headset is...

Page 76: ...noise reduction is enabled Pressing Y again will display Whisper Mode OFF and noise reduction is disabled Note Noise reduction is available only when Digital Boundary Microphones are connected You can set whether to enable noise reduction for a video conference call before starting the call Page 101 After a video conference call is finished the noise reduction setting returns to the value set befo...

Page 77: ...ched sounds are amplified Voice makes voices easier to hear when there is a high level of ambient noise Music makes sounds with a broad frequency such as music easier to hear After about 3 seconds the tone control dialogue box disappears Note You can set the tone of a video conference call before starting the call Page 102 After a video conference call is finished the tone setting returns to the v...

Page 78: ...k of the unit using a VGA cable Page 22 Make sure the cable used has the correct connector shapes to connect to both your computer and to the unit You can connect or disconnect the computer during a video conference call You can only display one computer s screen at a time The computer screen resolutions supported by the unit are VGA 640 480 SVGA 800 600 XGA 1024 768 HD 1280 720 and WXGA 1280 768 ...

Page 79: ...he display between the combined screen the computer s screen and the video feeds from both you and the other party and the computer only screen Regardless of the difference displaying a computer s screen can indicate either state 1 Press PC When using the KX VC600 The computer s screen and the video feeds from both you and the other party are displayed together The video feeds of you and the other...

Page 80: ... their original sizes You can press Full Screen to change between displaying hiding the guide area The guide area is initially hidden when displaying the computer s screen Press R to display only the computer s screen Each time you press R the display switches between the combined screen and the computer only screen You can switch the display regardless of the guide area display state 80 User Manu...

Page 81: ...s combined screen Page 101 is set to OFF on the connection settings screen One or more other parties in the video conference call is using a software version older than 2 30 not including 2 30 When using the KX VC300 The computer s screen is shown on the display The other party s display also shows the same screen Document Version 2013 09 User Manual 81 Displaying Other Video Sources ...

Page 82: ... displaying your computer s screen press PC While displaying your computer s screen you can switch to displaying the other party s image in Layout 1 by pressing B Page 55 Page 57 Page 60 However the other party cannot perform this operation and the other party cannot confirm if you are viewing your computer s screen or the other party s image When viewing the other party s image the screen layout ...

Page 83: ...the connection settings screen Page 101 the video feeds and computer screen sent from the other party can be combined and displayed together on your display using the dual stream ability H 239 Note Dual stream is available only when you are using H 323 and connected to an MCU or non Panasonic video conference system You can switch the display by pressing the buttons on the remote control Press R t...

Page 84: ... video camera Router Internet 1 DCE Data Circuit terminating Equipment Connecting the Sub Video Camera Connect a video camera to the back of the unit using an HDMI cable Page 22 You can connect or disconnect the sub video camera during a video conference call You can only display the image of one sub video camera at a time Only video cameras that can output 1080i resolution using HDMI can be used ...

Page 85: ...isual Communication Unit While displaying your sub video camera s image the other party cannot press Camera Sub to display their own sub video camera s image If a computer is connected you can also switch to the computer screen s image by pressing PC Page 78 Only the party that pressed Camera Sub can perform this operation To return to displaying your sub video camera s image press Camera Sub Whil...

Page 86: ...ter s screen In this case note that the other party s computer screen will be displayed as the other party s image on your screen While displaying your sub video camera s image you can switch to displaying the other party s image in Layout 1 by pressing B Page 55 To return to displaying your sub video camera s image press R 2 Press Camera Main to return to showing the main video camera s image Not...

Page 87: ... display Note The image becomes gradually clear after a black screen is displayed for about 1 second If you press R while the still image is being sent the image taken when you pressed R the second time is sent to other party s display again If the network has low bandwidth and a high rate of packet loss either it will take a long time to display a clear image or a blurred image will be displayed ...

Page 88: ...ating Note MIC displays the connection status of the Boundary Microphone or headset only The connection status of general purpose microphones is not displayed If the MIC detection setting has been disabled through system settings the connection status of the Boundary Microphone or headset will not be displayed Page 100 2 1 2 Press Back The display returns to the screen in use before the connection...

Page 89: ...wice during a video conference call you can press R to switch to the next screen That screen displays the unit name IP address or host name SIP URI or SIP user name MCU s conference room number IP address MCU s SIP user name IP address H 323 extension H 323 name packet loss rate connection bandwidth resolution frame rate and field frequency for the 3 parties displayed under Site 1 Site 2 and Site ...

Page 90: ...2 Press Back The display returns to the screen in use before the step 1 was performed 90 User Manual Document Version 2013 09 Displaying the Connection Status ...

Page 91: ...or example if you exchange the unit you must re acquire the registration key and activate the features again In this case the registration key can be re acquired free of charge Enabling Multiple Party Video Conference Calls KX VC300 only If you are using the KX VC300 you cannot make 3 party 4 party video conference calls unless the multiple party video conference call feature has first been enable...

Page 92: ...s 10 0 Mbps Not Specified default Note When Not Specified is selected the maximum bandwidth that is set on the connection settings screen Page 98 or on the select local site screen when a local site is selected Page 131 is applied The maximum bandwidth during a video conference call adjusts to that of the party that has set the lowest bandwidth for the maximum bandwidth setting among all participa...

Page 93: ...gistering a multiple party contact can only be done after purchasing an activation key card KX VCS301 to activate multiple party video conference calls Page 127 For details about the activation key contact your dealer 1 Press Menu The Menu screen is displayed 2 Use to select New Contact and press Enter The contact list registration screen is displayed 3 Use to select the following items for input ...

Page 94: ... edit and make any changes Page 137 7 Press G A dialogue box to confirm the saving of settings is displayed 8 Use to select Yes and press Enter The contact list details screen is displayed 9 Press Home The Home screen is displayed Deleting a Contact 1 Press Menu The Menu screen is displayed 2 Use to select Contact List and press Enter The contact list screen is displayed 3 Use to select the contac...

Page 95: ... screens you displayed in step 2 7 Press Home The Home screen is displayed Registering a Multiple party Contact You can register a multiple party contact to the contact list from the outgoing call history Note When you register a multiple party contact to the contact list from the call history each party is also registered automatically as a single party contact and each IP address or host name SI...

Page 96: ...g entered a dialogue box to confirm if you answer a video conference call is displayed Use to select Yes or No and press Enter When Yes is selected you can answer a video conference call while any unsaved data is lost When No is selected you can continue entering the data Setting the Unit Name 1 Press Menu The Menu screen is displayed 2 Use to select Settings and press Enter The system settings sc...

Page 97: ...e You can use the administrator menu to hide the network settings screen Page 123 1 Press Menu The Menu screen is displayed 2 Use to select Settings and press Enter The system settings screen is displayed 3 Use to select Network Settings and press Enter The network settings screen is displayed 4 Use to select the following items for input IP Address Use to select whether the IP address information...

Page 98: ...ry DNS Server Enter the IP address of the secondary DNS server Note Primary DNS Server and Secondary DNS Server can be entered only if DNS Server is set to Manual If the value for Primary DNS Server or Secondary DNS Server contains 1 or 2 digits numbers enter these numbers as they are Do not enter like 001 Example The IP address is 192 168 0 1 Correct entry 192 168 0 1 Wrong entry 192 168 000 001 ...

Page 99: ...cryption is disabled eavesdropping might be possible on networks that are not secured against such actions If you cannot specify a value for Encryption SIP Encryption H 323 because the setting is unavailable contact your network administrator Video Quality Use to select between prioritising smooth movement or image quality for video Motion default Prioritise smooth movement Sharpness Prioritise im...

Page 100: ...ference system When one of the other parties is using a software version older than 2 30 not including 2 30 communication will not become audio only even if Audio only mode is set to ON When changing to Audio only mode it may take some time for the blue screen to be displayed Until the blue screen is displayed the image may become distorted Still image quality Use to select the display resolution ...

Page 101: ...FF Note To select ON H 323 must be set to ON Page 116 5 Press G A dialogue box to confirm the saving of settings is displayed 6 Use to select Yes and press Enter The system settings screen is displayed 7 Press Home The Home screen is displayed Making Screen Standby Settings When the remote control is not operated or a video conference call is not received for a specified length of time the unit en...

Page 102: ... the start of a video conference call default 16 Sound Pre sets Press Enter and use to select the tone More Highs Standard default More Lows Voice or Music at the start of a video conference call Page 77 Note You can listen to a sample of the following items by pressing R Welcome Screen Vol Ringback Tone Vol Ring Tone Vol 6 Press G A dialogue box to confirm the saving of settings is displayed 7 Us...

Page 103: ...een is displayed 2 Use to select Settings and press Enter The system settings screen is displayed 3 Press The second page is displayed 4 Use to select MIC Setting and press Enter The auto settings screen is displayed Note If the manual settings screen is displayed proceed to step 6 5 Press B The manual settings screen is displayed 6 Use to select the Digital Boundary Microphone you want to configu...

Page 104: ...ch MIC 1 MIC 2 MIC 3 MIC 1 Right side MIC 2 Center Mono MIC 3 Left side When setting Digital Boundary Microphones as follows Main video camera R ch L ch MIC 2 MIC 3 MIC 1 Display Speaker Speaker Connector MIC 1 Right side MIC 2 Center Mono MIC 3 Left side Note Make some noise near the Digital Boundary Microphone is displayed to indicate which Digital Boundary Microphone picks up the noise is not d...

Page 105: ...t will respond to all remote controls Remote control ID Use to select a remote control ID ID1 default ID2 ID3 for the unit Check ID mismatch Use to select ON default or OFF When ON is selected if the unit receives a signal from a remote control that has an ID different from the one specified on the Home screen a warning is displayed Follow the procedures on the screen to change the remote control ...

Page 106: ... displayed 2 Use to select Settings and press Enter The system settings screen is displayed 3 Press The second page is displayed 4 Use to select Language Setting and press Enter The language settings screen is displayed 5 Press Enter and use to select the desired language Note The language you can select is as follows English UK Deutsch German Français FR French Italiano Italian Español Spanish Ne...

Page 107: ...o allow the other party to control your video camera ON Allows the other party to control your video camera OFF default Prevents the other party from controlling your video camera Pan Direction Use to select the direction in which the video camera will move when the buttons on the remote control are pressed Normal default The video camera will move in the left right direction as viewed from the vi...

Page 108: ...tem settings screen is displayed 3 Press three times The fourth page is displayed 4 Use to select System Info and press Enter The unit information screen is displayed Page 89 5 Press Home The Home screen is displayed Checking Enhanced Features You can check which features have been activated due to software enhancement Page 127 1 Press Menu The Menu screen is displayed 2 Use to select Settings and...

Page 109: ...test screen is displayed 5 Enter an IP address Note If the IP address contains 1 or 2 digit numbers enter these numbers as they are Do not enter like 001 Example The IP address is 192 168 0 1 Correct entry 192 168 0 1 Wrong entry 192 168 000 001 6 Press R The network test starts After the network test is finished if the network test was successful or timed out the details of the results are displa...

Page 110: ...to Standard 6 Press R The self diagnosis ends Note If you do not press R the self diagnosis will automatically end after about 10 minutes 7 Press Home The Home screen is displayed Performing Remote Maintenance The following operation is for performing remote maintenance by your dealer After performing the operation you cannot use the unit until remote maintenance is finished However turning the po...

Page 111: ...o move to the next page and press B to move to the previous page 5 Press Home The Home screen is displayed Displaying the End User Licence Agreement You can display information about the End User Licence Agreement 1 Press Menu The Menu screen is displayed 2 Use to select Settings and press Enter The system settings screen is displayed 3 Press four times The fifth page is displayed 4 Use to select ...

Page 112: ...is displayed 3 Press three times The fourth page is displayed 4 Use to select Admin login and press Enter The login screen is displayed 5 Use to select Password then enter the administrator password 4 10 digits Note Please enter the administrator password that was set during installation If you forget the administrator password please contact your dealer 6 Use to select Login and press Enter The a...

Page 113: ...t be possible on networks that are not secured against such actions 1 Log in to the administrator menu Page 112 The administrator menu screen is displayed 2 Use to select Encryption and press Enter The encryption settings screen is displayed 3 Use to select the following items for input Note When SIP is set to OFF on the call type settings screen Page 115 Access mode SIP Encryption SIP and Encrypt...

Page 114: ... the latest software from the network Page 97 1 Log in to the administrator menu Page 112 The administrator menu screen is displayed 2 Use to select Update Settings and press Enter The update settings screen is displayed 3 Use to select the following items for input Proxy Server Addr Enter the IP address of the proxy server If the IP address contains 1 or 2 digit numbers enter these numbers as the...

Page 115: ...ml 4 Press G A dialogue box to confirm the saving of settings and system restart after saving is displayed 5 Use to select Yes and press Enter The system will automatically restart to reflect changes to system settings Note When changing the connection mode the time required for a restart may depend on network conditions Making Call Type Settings Note These settings can only be made in IP mode Pag...

Page 116: ...must be set to OFF If video conference calls cannot be made because there is a problem with the SIP server the SIP settings are incorrect on the server or on the unit etc Not registered will be displayed on the Home screen instead of the SIP user name In this case you cannot make calls using either IP addresses or SIP Contact your network administrator 1 Log in to the administrator menu Page 112 T...

Page 117: ...entication Password can only be set when Digest Authentication is set to ON While being entered the characters of the authentication password are displayed but once the settings are saved all the characters will be displayed as asterisks and you will no longer be able to check the authentication password on the screen Record the authentication password beforehand and store it in a safe location Wh...

Page 118: ...not enter like 001 Example The IP address is 192 168 0 1 Correct entry 192 168 0 1 Wrong entry 192 168 000 001 The DNS server setting is necessary to enter host names Page 97 See Page 40 for details about the characters that can be input for host names H 323 Name Enter the H 323 name Alphanumeric characters and the symbols _ can be entered up to 60 characters H 323 Extension Enter the H 323 extens...

Page 119: ...se to select Static NAT Settings and press Enter The Static NAT settings screen is displayed 4 Use to select the following items for input Static NAT Use to select ON or OFF default Note To select ON H 460 must be set to OFF on the H 323 settings screen Page 119 When ON is selected the IP address of the WAN side will be displayed for the unit information on the Home screen Page 36 WAN IP Address E...

Page 120: ... type settings screen Page 115 H 245 Enter the initial port number for H 245 5500 5595 default 5500 Note This setting cannot be changed when H 323 is set to OFF on the call type settings screen Page 116 For the following items a number will be automatically added to the initial port number that you enter The total number indicates the range and values of available port numbers for the items RTP an...

Page 121: ...ec settings screen is displayed 4 Select the following items for input H 323 Video System H 264 H 323 Audio System Use to select the item that you want to change and press Enter Checkmarks are added or removed Codecs without a checkmark are disabled By default the G 722 1 Annex C 24 kbps and G 722 1 Annex C 48 kbps codecs for H 323 Audio System are disabled All others are enabled Note The Baseline...

Page 122: ...ed 1 No QoS Note After updating the software from version 2 40 or any version before version 3 10 the default is Basic After updating the software from version 2 30 or any version before version 2 30 is displayed by default as the setting value In this case the following codecs are enabled Video Baseline Profile single NAL Unit High Profile for HDVC Audio G 722 AAC LD for HDVC 5 Press G A dialogue...

Page 123: ...ler Use to select whether to enable the echo canceller feature ON default Enables the echo canceller feature OFF Disables the echo canceller feature Auto Gain Control Use to select whether to enable the auto gain control feature ON default Enables the auto gain control feature OFF Disables the auto gain control feature Output local site sound Press Enter and use to select the output destination fo...

Page 124: ... Camera control Menu Press Enter use to select Partially Hide default or Fully Hide This setting determines the result when you press Full Screen on the remote control to hide the guide area while using the camera control screen during a video conference Partially Hide Everything is hidden except for the control name and the remote control s colour button Fully Hide All of the guide area is hidden...

Page 125: ...cify the cause when problems occur For details contact your dealer Note A mass storage class FAT16 or FAT32 format compatible USB memory device can be used with this unit The following types of USB memory devices cannot be used U3 smart drives USB memory devices compatible with the U3 platform USB memory devices with security features USB memory devices formatted using NTFS USB memory devices with...

Page 126: ...at compatible USB memory device can be used with this unit The following types of USB memory devices cannot be used U3 smart drives USB memory devices compatible with the U3 platform USB memory devices with security features USB memory devices formatted using NTFS USB memory devices with multiple LUNs Logical Unit Numbers USB memory devices formatted with multiple partitions USB memory devices are...

Page 127: ...gistration ID written on the activation key card and the unit s MPR ID The dealer will enter this information into the Key Management System and then issue you with the registration key To Confirm the MPR ID 1 Log in to the administrator menu Page 112 The administrator menu screen is displayed 2 When using IP mode Press three times The fourth page is displayed When using NAT Traversal mode Press t...

Page 128: ...played even when you have correctly input the registration key that was issued contact your dealer Only one registration key can be registered at once To register multiple registration keys for enabling multiple features a restart is necessary for each registration Activated features can also be checked on the enhanced feature confirmation screen Page 108 Updating Software Note If you want to upda...

Page 129: ...n Proceed to step 7 if there is an update available 7 Use to select Update Software Now and press Enter A dialogue box to confirm the updating of your software is displayed Note Please carefully read and confirm the cautions in the dialogue box before proceeding to the next step 8 Use to select Yes and press Enter The update is automatically downloaded and installed To complete the update the syst...

Page 130: ...in to the administrator menu Page 112 The administrator menu screen is displayed 2 When using IP mode Press three times The fourth page is displayed When using NAT Traversal mode Press twice The third page is displayed 3 Use to select Camera Initialize and press Enter The video camera initialisation screen is displayed 4 Use to select the video camera to be initialised Main default or Sub 5 Press ...

Page 131: ...ion mode settings Note You can use the administrator menu to hide the select local site screen Page 123 You can use the administrator menu to disable the addition editing and deletion of local sites on the select local site screen Page 123 Registering a Local Site 1 Press Menu The Menu screen is displayed 2 Use to select Select local site and press Enter The select local site screen is displayed 3...

Page 132: ...wise the image quality and the sound quality cannot be guaranteed When you make a 4 party video conference call select a value of 1 5 Mbps or higher Otherwise the image quality and the sound quality cannot be guaranteed Encryption SIP Encryption H 323 Use to select whether to enable encryption ON Encryption is enabled OFF Encryption is disabled Note Be careful when changing encryption settings bec...

Page 133: ...not influence the unit s operation when you connect to an MCU or non Panasonic video conference system IP Address Use to select whether the IP address information for the local site IP Address Subnet mask Default Gateway will be obtained automatically from a DHCP server or will be set manually Auto Obtain the IP address information automatically Manual default Set the IP address information manual...

Page 134: ...o TCP UDP Gatekeeper Use to select ON or OFF default Note To select ON SIP Server must be set to OFF ON cannot be selected unless the gatekeeper settings have been made on the H 323 settings screen Page 118 For details contact your network administrator If video conference calls cannot be made because there is a problem with the gatekeeper and H 460 server the H 323 settings are incorrect on the g...

Page 135: ...changes to system settings Note When changing the connection mode the time required for a restart may depend on network conditions When you select a local site the name entered in Local site name is displayed instead of the unit name in the unit information If you turn the power off and then back on the local site is returned to the site set on the system settings screen To return to the site set ...

Page 136: ...d 2 Use to select Select local site and press Enter The select local site screen is displayed 3 Use to select the local site you want to delete Note When SIP is set to OFF on the call type settings screen Page 115 you cannot select a local site whose SIP server settings have been enabled You also cannot select a local site whose gatekeeper settings have been enabled if H 323 is set to OFF 4 Press ...

Page 137: ...e input depends on which language is selected through system settings Press the indicated button repeatedly to cycle through the characters and numbers assigned to that button until the character you want to input is displayed If you want to input another character using the same button press to move the input cursor to the right Document Version 2013 09 User Manual 137 I n p u t Input ...

Page 138: ...Mode Number Mode 1 1 1 1 1 1 ABCabc2 AÀÁÂÃÄÅ ÆBCÇaàá âãäåæbcç 2 aàáâãäåæ bcçAÀÁÂ ÃÄÅÆBC Ç2 2 DEFdef 3 3 GHIghi4 4 JKLjkl5 5 MNOmno6 6 PQRSpqr s7 7 TUVtuv8 8 WXYZwxy z9 9 0 Space 0 _ 1 abcABC2 defDEF3 ghiGHI4 jklJKL5 JKLjkl5 jklJKL5 mnoMNO6 pqrsPQR S7 tuvTUV8 wxyzWXY Z9 0 Space 0 Space 0 Space 0 Space 0 Space _ _ _ _ _ _ DEÈÉÊËF deèéêëf3 deèéêëfD EÈÉÊËF3 GHIÍghií4 ghiíGHIÍ4 MNÑOÒÓ ÔÕÖØŒ mnñoòóô õöø...

Page 139: ... 1 1 1 1 1 AÄBCaäb c2 AÀÁÂÃÄÅ ÆBCÇaàá âãäåæbcç 2 aàáâãäåæ bcçAÀÁÂ ÃÄÅÆBC Ç2 2 DEFdef 3 3 GHIghi4 4 JKLjkl5 5 MNOÖmn oö6 6 PQRSßpq rsß7 7 TUÜVtuüv 8 8 WXYZwxy z9 9 0 Space 0 _ 1 aäbcAÄB C2 defDEF3 ghiGHI4 jklJKL5 JKLjkl5 jklJKL5 mnoöMNO Ö6 pqrsßPQR Sß7 tuüvTUÜV 8 wxyzWXY Z9 0 Space 0 Space 0 Space 0 Space 0 Space _ _ _ _ _ _ DEÈÉÊËF deèéêëf3 deèéêëfD EÈÉÊËF3 GHIÍghií4 ghiíGHIÍ4 MNÑOÒÓ ÔÕÖØŒ mnñoòóô...

Page 140: ...Çaàâæbc ç2 AÀÁÂÃÄÅ ÆBCÇaàá âãäåæbcç 2 aàáâãäåæ bcçAÀÁÂ ÃÄÅÆBC Ç2 2 DEÈÉÊËF deèéêëf 3 3 GHIÎÏghiîï 4 4 JKLjkl5 5 MNOÔŒ mnoôœ6 6 PQRSpqr s7 7 TUÙÛÜVt uùûüv8 8 WXYZwxy z9 9 0 Space 0 _ 1 aàâæbcçA ÀÂÆBCÇ2 deèéêëfD EÈÉÊËF3 ghiîïGHIÎÏ 4 jklJKL5 JKLjkl5 jklJKL5 mnoôœM NOÔŒ6 pqrsPQR S7 tuùûüvTU ÙÛÜV8 wxyzWXY Z9 0 Space 0 Space 0 Space 0 Space 0 Space _ _ _ _ _ _ DEÈÉÊËF deèéêëf3 deèéêëfD EÈÉÊËF3 GHIÍghií4...

Page 141: ...1 1 AÀBCaàb c2 AÀÁÂÃÄÅ ÆBCÇaàá âãäåæbcç 2 aàáâãäåæ bcçAÀÁÂ ÃÄÅÆBC Ç2 2 DEÈÉFde èéf 3 3 GHIÌghiì4 4 JKLjkl5 5 MNOÒÓm noòó6 6 PQRSpqr s7 7 TUÙVtuùv 8 8 WXYZwxy z9 9 0 Space 0 _ 1 aàbcAÀB C2 deèéfDEÈ ÉF3 ghiìGHIÌ4 jklJKL5 JKLjkl5 jklJKL5 mnoòóMN OÒÓ6 pqrsPQR S7 tuùvTUÙV 8 wxyzWXY Z9 0 Space 0 Space 0 Space 0 Space 0 Space _ _ _ _ _ _ DEÈÉÊËF deèéêëf3 deèéêëfD EÈÉÊËF3 GHIÍghií4 ghiíGHIÍ4 MNÑOÒÓ ÔÕÖØŒ ...

Page 142: ...1 1 AÁBCaáb c2 AÀÁÂÃÄÅ ÆBCÇaàá âãäåæbcç 2 aàáâãäåæ bcçAÀÁÂ ÃÄÅÆBC Ç2 2 DEÉFdeé f 3 3 GHIÍghií4 4 JKLjkl5 5 MNÑOÓm nñoó6 6 PQRSpqr s7 7 TUÚÜVtu úüv8 8 WXYZwxy z9 9 0 Space 0 _ 1 aábcAÁB C2 deéfDEÉ F3 ghiíGHIÍ4 jklJKL5 JKLjkl5 jklJKL5 mnñoóMN ÑOÓ6 pqrsPQR S7 tuúüvTUÚ ÜV8 wxyzWXY Z9 0 Space 0 Space 0 Space 0 Space 0 Space _ _ _ _ _ _ DEÈÉÊËF deèéêëf3 deèéêëfD EÈÉÊËF3 GHIÍghií4 ghiíGHIÍ4 MNÑOÒÓ ÔÕÖØŒ ...

Page 143: ...c2 AÀÁÂÃÄÅ ÆBCÇaàá âãäåæbcç 2 aàáâãäåæ bcçAÀÁÂ ÃÄÅÆBC Ç2 2 DEÈÉËFd eèéëf 3 3 GHIÍÏghiíï 4 4 JKLjkl5 5 MNOÓÖm noóö6 6 PQRSpqr s7 7 TUÚÜVtuú üv8 8 WXIJYZw xijyz9 9 0 Space 0 _ 1 aáäbcAÁÄ BC2 deèéëfDE ÈÉËF3 ghiíïGHIÍÏ 4 jklJKL5 JKLjkl5 jklJKL5 mnoóöMN OÓÖ6 pqrsPQR S7 tuúüvTUÚ ÜV8 wxijyzWX IJYZ9 0 Space 0 Space 0 Space 0 Space 0 Space _ _ _ _ _ _ DEÈÉÊËF deèéêëf3 deèéêëfD EÈÉÊËF3 GHIÍghií4 ghiíGHIÍ4 M...

Page 144: ... Çaáâãàbc ç2 AÀÁÂÃÄÅ ÆBCÇaàá âãäåæbcç 2 aàáâãäåæ bcçAÀÁÂ ÃÄÅÆBC Ç2 2 DEÉÊFde éêf3 3 GHIÍghií4 4 JKLjkl5 5 MNOÓÔÕ mnoóôõ6 6 PQRSpqr s7 7 TUÚÜVtuú üv8 8 WXYZwxy z9 9 0 Space 0 _ 1 aáâãàbcç AÁÂÃÀBC Ç2 deéêfDEÉ ÊF3 ghiíGHIÍ4 jklJKL5 JKLjkl5 jklJKL5 mnoóôõM NOÓÔÕ6 pqrsPQR S7 tuúüvTUÚ ÜV8 wxyzWXY Z9 0 Space 0 Space 0 Space 0 Space 0 Space _ _ _ _ _ _ DEÈÉÊËF deèéêëf3 deèéêëfD EÈÉÊËF3 GHIÍghií4 ghiíGHIÍ4...

Page 145: ...rsPQRS7 tuvTUV8 wxyzWXYZ9 0 Normal space _ Button Katakana Mode Full Width Uppercase preferred Mode Lowercase preferred Mode Number Mode Normal アイウエオァィゥェォカキクケコサシスセソタチツテトッナニヌネノハヒフヘホマミムメモヤユヨャュョラリルレロワヲンヮ Full width space Voicing mark Half voicing mark 1 2 3 4 5 6 7 8 9 0 _ Latin Mode Normal Document Version 2013 09 User Manual 145 Input ...

Page 146: ...ту6 6 ФХЦЧфхцч7 7 ШЩЪЫшщъ ы8 8 ЬЭЮЯьэюя9 9 0 Space ҐЄІЇЎ ґєіїў 0 _ 1 абвгАБВГ2 деёжзДЕЁЖ З3 ийклИЙКЛ4 мнопМНОП5 рстуРСТУ6 фхцчФХЦЧ7 шщъыШЩЪ Ы8 ьэюяЬЭЮЯ9 0 Space ґєіїў ҐЄІЇЎ _ 1 AÁÂÃÀBCÇ aáâãàbcç2 DEÉÊFdeéê f3 GHIÍghií4 JKLjkl5 MNOÓÔÕm noóôõ6 TUÚÜVtuúü v8 0 Space 1 ghiíGHIÍ4 jklJKL5 mnoóôõM NOÓÔÕ6 pqrsPQRS7 tuúüvTUÚÜ V8 0 Space _ aáâãàbcç AÁÂÃÀBCÇ2 deéêfDEÉÊ F3 PQRSpqrs7 WXYZwxy z9 wxyzWXY Z9 _ _ 1...

Page 147: ... Character 1 Western Europe Mode Extended Character 2 Eastern Europe Mode 1 1 1 1 AÀÁÂÃÄÅ ÆBCÇaàá âãäåæbcç 2 aàáâãäåæ bcçAÀÁÂ ÃÄÅÆBC Ç2 JKLjkl5 jklJKL5 0 Space 0 Space 0 Space 0 Space _ _ _ _ DEÈÉÊËF deèéêëf3 deèéêëfD EÈÉÊËF3 GHIÍghií4 ghiíGHIÍ4 MNÑOÒÓ ÔÕÖØŒ mnñoòóô õöøœ6 mnñoòóôõ öøœMNÑ OÒÓÔÕÖ ØŒ6 Document Version 2013 09 User Manual 147 Input ...

Page 148: ...TUVtuv8 WXYZ wxyz9 0 _ 1 abcAB C2 defDEF3 ghiGHI4 jklJKL5 mnoMNO6 pqrsPQRS7 tuvTUV8 wxyzWXYZ 9 0 _ Button Uppercase preferred Mode Number Mode 1 2 3 4 5 6 7 8 9 0 _ Lowercase preferred Mode Normal space Normal space Latin Mode 148 User Manual Document Version 2013 09 Input ...

Page 149: ... input mode other than Katakana mode or number mode is selected lowercase preferred mode uppercase preferred mode The current input mode is displayed in the guide area Example Latin mode and lowercase preferred mode currently selected Deleting an Input Character Press Y to delete an input character The character deleted depends on the position of the cursor If the cursor is to the right of the las...

Page 150: ...ries For users in Taiwan only 1 Open the cover 2 Take out the R6 AA batteries 3 Insert new batteries R6 AA dry cell minus side first then close the cover 150 User Manual Document Version 2013 09 M i s c e l l a n e o u s Miscellaneous ...

Page 151: ...ith a neutral household cleaning agent using a well wrung damp cloth Then wipe down the unit with a dry soft cloth Do not use the following when cleaning the unit They may cause unit discolouration or damage Petroleum Scouring powder Alcohol Thinner Benzine Wax Hot water Powder soap If using a chemically treated cleaning cloth be sure to follow all accompanying directions and warnings Document Ver...

Page 152: ...rator can set the length of time until the unit enters screen standby mode Page 101 When connecting a device equipped with HDCP High bandwidth Digital Content Protection only a blue or blue black screen may be displayed If an image is not correctly displayed do not connect an HDCP equipped device The area at the edges of the screen is not displaying properly The display is not set to show the full...

Page 153: ...and restart it The Home screen is displayed Check the remote control ID of the unit Page 36 Note If the remote control ID is not displayed on the Home screen contact your dealer 2 Press and hold and at the same time 3 Within 2 seconds after you release the buttons press the number 1 to 3 corresponding to the ID displayed on the Home screen Note If the remote control is still unresponsive after per...

Page 154: ...nit For details have the other party contact the dealer CAM ctrl from remote site s is set to OFF on the other party s unit Page 107 Ask the other party to set CAM ctrl from remote site s to ON on their unit You are trying to use a function that is not supported by the other party s video camera For example you tried to use the pan function with a video camera that supports only the zoom function ...

Page 155: ...her party s Page 115 The SIP settings are incorrect Check the SIP settings Page 116 After you check the SIP settings if you still cannot connect to the other party contact your network administrator The ID and password for digest authentication are incorrect Check that the values specified for Authentication ID and Authentication Password are correct Page 117 The SIP Transport Protocol setting is ...

Page 156: ...tact your dealer The host name is not being resolved to the correct IP address Check the settings for DNS Server or Primary DNS Server in network settings Page 97 or local site settings when a local site is selected Page 131 The image is distorted The settings of the hub or router are different to those of the unit Contact your dealer Packet loss is occurring The network is congested Check the dis...

Page 157: ...g to HD Page 100 Audio Problem Cause and Solution The other party cannot hear your voice The microphone cable is not properly connected Check that the microphone is properly connected to the unit Page 22 Perform self diagnosis and check the performance of the microphones that are connected to the unit Page 109 The microphone is muted Press MIC Mute on the remote control or press the MIC Mute butto...

Page 158: ... display s volume settings are too low Increase the volume level of the display A headset is connected When a headset is connected audio output from the display or speakers is disabled Disconnect the headset You hear audio feedback The microphone is too close to the display or to speakers Keep microphones at least 1 m away from any display or speaker The display s volume settings are too high Decr...

Page 159: ...n the MIC position is set to Center stereo make sure that it is placed with its connector facing the display Page 103 System Settings Problem Cause and Solution The settings of the unit cannot be changed A video conference call is in progress Make settings after ending the current video conference call A video conference call is incoming A dialogue box will be displayed asking whether to answer th...

Page 160: ...rs as they are Do not enter like 000 Example The subnet mask is 255 255 255 0 Correct entry 255 255 255 0 Wrong entry 255 255 255 000 Invalid Default Gateway The input default gateway is invalid Enter a valid default gateway For values of only 1 or 2 digits enter these numbers as they are Do not enter like 001 Example The default gateway is 192 168 0 1 Correct entry 192 168 0 1 Wrong entry 192 168...

Page 161: ...ly turn off the power Contact your dealer Check main camera setting Check camera Set the main camera HDMI output to 1080i Safe Mode If is pressed the system enters safe mode after restart A standard definition 640 480p 720 480p video camera signal has been detected Change the video camera s resolution to HD 1920 1080i Note If you enter Safe Mode during a video conference call the call will be disc...

Page 162: ...he versions match Call Failed due to combination mismatch In a multiple party video conference call one or more of the parties is incompatible Check the software version of all parties Update the unit so that the versions match Call Failed due to unsupported product or other error An unsupported feature was used Check the software version of all parties Update the unit so that the versions match F...

Page 163: ...aler If multiple remote controls with assigned IDs will be used close together or if you do not want this message to be displayed select OFF for Check ID mismatch Page 105 The address is invalid The IP address contains an invalid value Enter the IP address correctly The correct format is XXX XXX XXX XXX dotted format decimal notation If the IP address contains 1 or 2 digit numbers enter these numb...

Page 164: ... numerals is displayed in XXXX XXXX The LAN cable is not connected properly and therefore you cannot make a video conference call Check that the LAN cable is connected to the unit properly Try making a call again after confirming that the IP address SIP user name etc is displayed on the Home screen If transmission still fails make a note of the error code and contact your dealer Note If transmissi...

Page 165: ... you are trying to use You are trying to change the call type during a video conference call using the selected local site Stop the video conference call using the selected local site and then change the call type Invalid SIP Server Address The format of the SIP server address that you entered is invalid Enter the SIP server address correctly in the format XXX XXX XXX XXX decimal values separated ...

Page 166: ...In local site settings you tried to select and save a connection mode without completing network settings Before making local site settings change the connection mode Page 115 and make network settings Page 97 System Error Please restart the system If error message appears again please contact Installer or Service Administrator System may restart automatically The unit s internal software failed t...

Page 167: ...eck to make sure the video camera s resolution is set to HD 1920 1080i and then connect the video camera to the unit again A standard definition 640 480p 720 480p display signal has been detected Disconnect the display from the unit and reset the unit by turning off its power then turning it back on Make sure to connect a HD 1920 1080i display to the unit The field frequency of the video camera or...

Page 168: ...kbit s Monaural only 64 kbit s 96 kbit s per channel G 711 64 kbit s G 722 64 kbit s G 722 1 32 kbit s G 722 1 Annex C 48 kbit s 24 kbit s Sound Processing Function Stereo Echo Canceller Microphone Boundary Microphone Digital Interface Type KX VCA001 Option for use with the KX VC600 only Boundary Microphone Analogue Interface Type KX VCA002 Option Pickup Range KX VCA001 2 m 6 5 ft radius 360 cover...

Page 169: ...r Input DC 16 V 2 5 A Power Consumption Maximum approx 23 W KX VC300 approx 39 W KX VC600 Operating Temperature 0 C 40 C 32 F 104 F Operating Humidity 10 90 non condensing 1 If both of the following conditions are met the output sent to the other party will be stereo otherwise monaural The bandwidth is higher than approximately 1 8 Mbps in a 2 party video conference call with the HD Visual Communi...

Page 170: ...3 Connection Status viewing 88 Connection setting 98 Contacts adding 92 Contacts deleting 94 Contacts editing 94 Controlling a Video Camera 63 D Date and Time setting 97 E Enabling Multiple Party Video Conference Calls KX VC300 only 91 Enabling the Sending of Images in Full HD Resolution KX VC300 only 91 Encryption setting 113 F For Your Safety 10 G GUI setting 123 H Headset 33 I Inputting Letters...

Page 171: ...ty 15 Self Diagnosis performing 109 Software Update setting 114 Sound setting 102 Specifications system 168 Sub Video Camera viewing 84 System Initialisation performing 130 T Tone Adjusting 77 Troubleshooting 152 U Unit Information viewing 89 108 Unit Name setting 96 V Volume adjusting 73 Document Version 2013 09 User Manual 171 Index ...

Page 172: ... Panasonic System Networks Co Ltd Fukuoka Japan Winsbergring 15 22525 Hamburg Germany carton DO NOT arranty fices They are NOT When you ship the product Carefully pack and send it prepaid adequately insured and preferably in the original Attach a postage paid letter detailing the symptom to the outside of the carton send the product to the Executive or Regional Sales of equipped to make repairs Pr...

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Panasonic KX-VC300, User Manual

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