Matrix Telecom Proton 206 System Manual Download

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PROTON 206/308
System Manual

Summary of Contents for Proton 206

Page 1: ...PROTON 206 308 System Manual ...

Page 2: ......

Page 3: ...PROTON 206 308 The Smart Communicator System Manual ...

Page 4: ...ile every precaution has been taken in the preparation of this system manual Matrix Telecom assumes no responsibility for errors or omissions Neither is any liability assumed for damages resulting from the use of the information contained herein Neither Matrix Telecom nor its affiliates shall be liable to the purchaser of this product or third parties for damages losses costs or expenses incurred ...

Page 5: ... improperly packed or physically damaged 4 Products damaged due to operation of product outside the products specifications or use without designated protections Warranty valid only if Primary protection on all the ports provided Mains supply is within limit and protected Environment conditions are maintained as per the product specifications Warranty Card When the product is installed please retu...

Page 6: ...ealers or sub dealers makes any other warranty of any kind whether expressed or implied with respect to Matrix products Matrix and its distributors dealers or sub dealers specifically disclaim the implied warranties of merchantability and fitness for a particular purpose This warranty is not transferable and applies only to the original consumer purchaser of the Product Warranty shall be void if t...

Page 7: ...ion technical consultation is available from Matrix engineers every business day We are always ready to give advice on application requirements or specific information on installation and operation of our products Please note that the words Station and User are used synonymously The system manual is arranged alphabetically We suggest the first time users to read this system manual in following seq...

Page 8: ...8 PROTON 206 308 V1 System Manual ...

Page 9: ...r 33 Call Transfer On Busy 34 Cancel Station Features 35 Class Of Service COS 36 Conference 39 Continued Dialing 39 Conversation Recording 40 Day and Night Modes 40 Default the Configuration 41 Demonstration of Tones 41 Department Call 42 Direct Inward Dialing DID 43 Direct Outward System Access DOSA 44 Distinctive Rings 46 Do Not Disturb DND 47 Dynamic Lock 47 External Call 48 External Call Forwa...

Page 10: ...tion Parameters 70 System Security Passwords 70 Technical Specifications 72 Toll Control 73 Troubleshooting 74 Trunk Access 75 Trunk Landing 76 Trunk Parameters 78 Trunk Reservation 79 Universal Service Number 80 User Security User Password 81 Virtual Stations 82 Voice Mail Integration 83 Walk In Class of Service 85 Appendices 87 A Features at a Glance 87 B System Commands 88 C System Parameters 8...

Page 11: ...al memory These numbers are dialed out using access codes 810 899 This is called Global Abbreviated Memory Personal Abbreviated Dialing The numbers stored in the personal memory of a user are dialed out Each user can store up to 10 numbers of his choice in his personal memory User can change these numbers anytime from his station without consulting the System Administrator or the System Engineer T...

Page 12: ...obal Directory is divided into two parts i e Global Directory part 1 and Global Directory part 2 A user can dial these numbers irrespective of his Toll Control However these numbers can be dialed only if the user is allowed this feature from Class of Service and it is given Trunk Access Telephone numbers of fire police branch offices or such other places can be stored in global directory part 1 an...

Page 13: ...6 Station Day Time Night Time Where Station is from 21 to 28 By default access of Global Directory Part II on a station is enabled during Day Time and Night Time Use following command to enable disable the access of global directory part II on all stations 336 Day Time Night Time Example Store 0265 2630555 in location 10 and 022 26677889 in location 55 Give access of global directory I in day time...

Page 14: ...the time of alarm then the station gets alarm when it becomes free Ring cadence of an alarm is same as that of Boss Ring How to use it Minutes can be from 00 to 99 Example To set a reminder after 9 minutes dial 161 09 To Cancel Alarm Example To cancel the alarm dial 160 from your station How to program Refer Class Of Service COS for details on how to allow Alarm to a user Timers of Relevance Alarm...

Page 15: ...for the locked status How it works Maximum 10 Allowed and Denied Lists level can be formed Each level accommodates 12 allowed strings and 12 denied strings Each number string can have maximum of 16 digits Number string can be a complete telephone number area code or few initial digits of a telephone number An allowed denied list a level should be assigned to each station depending upon the require...

Page 16: ...cation is from 00 to 11 Number is a complete telephone number truncated telephone number or an area code By default Allowed and Denied Strings are shown in the table Example1 Program following allowed strings 0265 2359695 0265 2555999 Solution Program these two allowed strings in location 0 and 1 at level 3 252 3 00 02652359695 Flash 252 3 01 02652555999 Flash Example 2 Program following denied st...

Page 17: ...l caller and an external caller Relevant Topic 1 Distinctive Rings 46 Auto Call Back What s this The PROTON 206 308 offers two types of Auto Call Back viz Auto Call Back On Busy and Auto Call Back On No Reply Auto Call Back On Busy What s this Station user need not keep dialing busy station repeatedly Station user can request Auto Call Back by dialing 2 during busy tone When the requested station ...

Page 18: ...mer of Relevance Auto Call Back Ring Timer Time for which the station on which the ACB is set rings Command 217 10 Seconds Default 45 seconds Valid Range 01 to 99 seconds Relevant Topic 1 Class Of Service COS 36 Auto Redial What s this Many times when we make a call we find that the called party is busy Hence we have to try the same number again and again to contact him This is very frustrating an...

Page 19: ...s Default Count 01 Valid Range for Timer 01 to 99 seconds Valid Range for Count 01 to 99 High Priority Auto Redial Timer and Count Duration and the number of times the system shall try the requested number Command 2144 Timer Count Default Timer 30 seconds Default Count 01 Valid Range for Timer 01 to 99 seconds Valid Range for Count 01 to 99 Important Points Only one number can be requested for Aut...

Page 20: ...ent and you cannot wait for the called person to become free you can land in his conversation after intimating him While landing you get music and the called person gets beeps of internal call waiting tone During the beeps the called person can dial Flash 1 to answer your call In this case the third party is put on hold and gets music and hence cannot listen to your conversation If the called pers...

Page 21: ...a simple event Station 21 of PBX B in the figure above is not given long distance dialing facility It has access to all the trunks Now when he wants to use T2 or T3 which are directly coming from PSTN he dials 0 He gets PSTN dial tone and dials the number But when he does similar procedure on T1 he gets error tone Because in this case when station 21 grabs T1 by dialing a code he gets dial tone of...

Page 22: ...program Boss Ring is a programmable feature It can be allowed or denied to a station user This feature is associated with feature Raid Whenever a person having access to Raid makes a call the called station gets Boss Ring Please refer Class Of Service COS for more details Important Point Boss Ring is same as Alarm Ring Relevant Topics 1 Distinctive Rings 46 2 Class Of Service COS 36 Busy Hunting G...

Page 23: ...l CDC helps the customer to restrict the duration of the calls whether incoming or outgoing external calls This feature disconnects incoming or outgoing external calls after a set time People tend to talk about sports movies politics and such other subjects over telephone Now these topics are generally not related to business Moreover such topics tend to take more time than the business talk for w...

Page 24: ... using command 3331 Step 2 Enable disable CDC for STD call using command 3332 Step 3 Enable disable CDC for incoming calls using command 3333 Step 4 Enable disable CDC warning beeps without disconnection using command 3334 Step 5 Set various timer for CDC Step 1 Use following command to enable disable CDC for local calls 3331 Station Day Time Night Time Where Station is from 21 to 28 Use following...

Page 25: ...me and night time Step 5 Timers of Relevance Disconnection time should be programmed for different call types using following table Examples Program CDC for incoming calls on station 23 during daytime for 4 minutes The system should give me beep after 3 5 minutes Use following commands 3333 23 1 0 217 28 210 217 29 30 Program CDC for STD calls on station 21 during nighttime for 5 minutes The syste...

Page 26: ...ng jointly A manager might go on the production floor or remain in conference room for few hours In such situations a user cannot afford to miss his calls He would like to attend his calls from his new location To fulfill this requirement the PROTON 206 308 offers a facility called Call Forward Access to Call Forward is programmable and hence can be allowed or denied to a user Please refer topic C...

Page 27: ... station 23 and the call comes on station 25 at that time only I want that if my existing call gets finished in some time I can attend the call on station 25 but if could not attend the call then it should be diverted to station 24 after some time To forward the call to station 24 but only after few rings dial 133 24 from station 25 Cancel Call Forward all calls if busy if no reply Important Point...

Page 28: ...me equal to call park timer the call comes back to you automatically Your station starts ringing In case you are in conversation you get beeps to remind you of the parked call How to use it To retrieve the parked call Example My station is 23 While talking with one party I got external call waiting tone double beeps To attend the waiting call I should park the present call When my talk is complete...

Page 29: ...e it Call Pick Up Selective Call of any ringing station can be answered by dialing 12 Station after lifting the handset This is useful when more than one stations are ringing and you want to answer one of them selectively For selective call pick up it is not necessary for the station to be in the same pick up group How to use it How to program Call Pick Up Group Step 1 Decide number of call pick u...

Page 30: ...econds Range 01 to 99 seconds Default 07 seconds Ring Back Tone When you dial internal number and if that number is free you will get the ring back tone The ring back tone continues for 45 seconds This Ring Back Tone Timer is programmable Sound Turroo Turrroo Use following command to program the Ring Back Tone Timer 217 01 Seconds Range 01 to 99 seconds Default 45 seconds Busy Tone Engage Tone Hig...

Page 31: ...his tone is continuous fast beeps The PROTON 206 308 confirms successful usage of features with this tone The confirmation tone remains for 7 seconds This is called Feature Confirmation Tone Timer and is programmable Sound Beep Beep Beep Use following command to program the Feature Confirmation Tone Timer 217 04 Seconds Range 01 to 99 seconds Default 05 seconds Programming Tone Short beeps followe...

Page 32: ...e station and one trunk 3 Two trunks Call Splitting between two stations Call Splitting between two trunks Name Frequency Cadence Dial Tone 440Hz Continuous Ring Back Tone 440Hz 400ms on 200ms off 400ms on 2000ms off Busy Tone 440Hz 750ms on 750ms off Error Tone 440Hz 250ms on 250ms off Internal Call Waiting Tone 440Hz 67ms on 2933ms off Trunk Call Waiting Tone 440Hz 67ms on 67ms off 67ms on 2799m...

Page 33: ...do call splitting How to program Please refer Class Of Service COS for details on how to allow Call Hold to a user Relevant Topics 1 Conference 39 2 Call Transfer 33 3 Call Park 28 4 Class Of Service COS 36 Call Transfer The PROTON 206 308 offers four types of call transfer Call Transfer Screened Call Transfer While ringing Call Transfer On busy Call Transfer Trunk to Trunk Call Transfer Screened ...

Page 34: ...ernal call transfer then the caller gets busy tone Call Transfer On Busy What s this Transfer a call on a station already in speech with some other person Operators can transfer calls without even checking for the status of the destination station This is also known as Blind Transfer The busy destination station gets intrusion tone He can speak to the calling person by dialing Flash How to use it ...

Page 35: ... give single double ring on trunk call transferred on another station Use following command to set single double ring 157 0 Single ring on trunk call transfer 157 1 Double ring on trunk call transfer How to program Please refer Class Of Service COS for details on how to allow Call Transfer to a user Relevant Topics 1 Class Of Service COS 36 2 Privacy 63 3 Conference 39 4 Direct Outward System Acce...

Page 36: ...ime For example the features required during day time and during night time need not be the same It is the system s responsibility to allow or deny a feature access to a user depending on his needs The system should support flexible allocation of features to different users This accessibility of different features for a user is known as his Class of Service COS How it works The PROTON 206 308 supp...

Page 37: ...nd night time Once these groups are assigned to the users the user s COS table looks like Auto Call Back 10 Interrupt Request Barge In 11 Raid 12 Trunk Reservation Continued Dialing 13 Auto Redial Low Priority 14 Auto Redial High Priority 15 Group 00 01 02 03 04 13 14 15 0 N N N N N N N N 1 N N Y Y N N Y N 2 Y N N Y Y Y Y Y 3 N N N Y Y N N N 4 Y Y Y N Y N Y N 5 Y Y Y N Y Y Y N 6 Y Y Y Y Y Y Y Y 7 ...

Page 38: ...ure Index Code Where COS Group is from 0 to 9 Feature Index is from 00 to 15 Step 3 Use following command to assign a COS group to station during daytime nighttime 31 Station COS Group for Daytime COS Group for Nighttime Where Station is from 21 to 28 COS Group for Daytime is from 0 to 9 COS Group for Nighttime is from 0 to 9 Use following command to assign a same COS group to all stations during ...

Page 39: ...to each other How to use it How to program Access to Conference is programmable Please refer section Class Of Service for details on how to allow deny conference to a station For more details please refer Call Splitting and Call Transfer Relevant Topics 1 Class Of Service COS 36 2 Call Splitting 32 3 Call Transfer 33 Continued Dialing What s this Modern trunk exchanges support many advanced featur...

Page 40: ... access to Conference Relevant Topic 1 Voice Mail Integration 83 Day and Night Modes What s this The PROTON 206 308 can be programmed to work differently during daytime working hours and nighttime non working hours This makes management of trunk calls efficient and avoid misuse of features and facilities Generally following features facilities can be programmed differently for day and night times ...

Page 41: ...or the system goes haywire and you are unable to analyse the problem During such situation it is advisable to software default the system However software default of the system can be done from the programming mode and hence programming password should be known If you forget the password then software default cannot be done and in that case hardware default of the system should be done How to use ...

Page 42: ...rst of the free stations from the group However if required a particular person can also be contacted by dialing his station number Maximum 10 groups can be defined Each group has a unique code The access codes for group 0 to 9 are from 3980 to 3889 How it works You can program maximum 8 stations in a group Maximum 10 such groups can be formed A station can also be put in any group A station can a...

Page 43: ... if VMS is interfaced with the PROTON 206 308 and if the VMS ports are assigned a group group 9 cannot be used for Pilot Call Relevant Topics 1 Flexible Numbers 51 2 Voice Mail Integration 83 Direct Inward Dialing DID What s this The System can perform the task of an operator of transferring the call to the desired station This facility is called Direct Inward Dialing DID By using this facility fr...

Page 44: ... DOSA Ring Time Time for which the station accessed through DID rings Command 217 22 Timer Default 30 seconds Valid Range 01 to 99 seconds Important Points DID facility can be enabled on one or more trunks DID can be enabled disabled for day and night time independently Call Privacy can be given against DID calls For more details please refer topic Privacy DID facility cannot be used for stations ...

Page 45: ...On getting P T dial tone dial the telephone number Dial any digit except to continue the talk Dial to disconnect the call You are still logged in the system You can make another call by grabbing P T line Dial to end the DOSA session How to program DOSA facility Step 1 Enable disable DOSA on trunk during day time and night time using command 45 Step 2 Enable disable DOSA on a station using command ...

Page 46: ...abled for Day and Night times independently DOSA inactivity timer is the time for which a line remains active even after the call is finished if the user forgets to log out by dialing Hence it is advisable to program this timer for optimum period Because of poor line conditions it is possible that DOSA facility may not work DOSA facility allows remote users to make long distance calls It is advisa...

Page 47: ... the station If automatic lock is selected the system locks the station after a set time automatically The timer starts from the time when the station is unlocked How to use it To Select Auto or Manual Lock User Password is a 4 digit secret code Default User Password is 1111 Minutes specify time in minutes after which the station gets locked automatically Set minutes to 00 for manual locking Facto...

Page 48: ...41 User Password to lock the station and unlock the station Step 3 If you decide to use Auto Dynamic Lock set the parameter minutes in the command 143 User password minutes to a desirable value Use the command 141 User Password to unlock the station Step 4 Change your user password to avoid misuse of your station Step 5 Use following command to default dynamic lock settings 342 Station Where Stati...

Page 49: ...e to be forwarded By default ECF is OFF on all the trunks Step 2 Use following command to assign destination trunk to forward the calls of a trunk 522 Trunk Destination Trunk Where Trunk is 1 to 3 of which the calls are to be forwarded Destination trunk from 1 to 3 or 0 or 5 It signifies the trunk to be used by the PBX to dial out the telephone number If 0 or 5 programmed as destination trunk then...

Page 50: ...ring the call the call either gets disconnected or is not transferred This happens due to mismatch of time for which the hook switch is pressed if used for transferring the call hence it is advisable to use Flash Key of the telephone instrument This problem may occur with Flash Key also if the timer for the Flash Key on the telephone instrument and the flash timer of the system are not set properl...

Page 51: ... flexible number for a station 37 Port Number Flexible Number Flash Where Port Number is from 01 to 08 Flexible number can be of 1 2 3 or 4 digits Terminate the command using Flash if flexible number is of less than four digits Use following command to assign default flexible numbers to all the ports 37 0 Use following command to clear flexible number for a particular station 37 Port Number Flash ...

Page 52: ...res used from User mode Software port numbers are to be used only during for SE mode or SA mode If any flexible number starts with a digit used for feature code then the feature can be used after preferring it with For e g if a station is assigned flexible number 44 then code for Raid becomes 4 Hold What s this This feature allows the user to put the present party on hold How to use it How to prog...

Page 53: ...d that a boss calls his secretary or his co worker frequently This feature could be of great help to him This feature is also called Boss Secretary feature To set Hotline Internal Example The boss needs to speak to his secretary station number 22 many times in a day He can avoid repeated dialing by activating the Hotline Internal feature from his station 153 22 Delayed Hotline After lifting the ha...

Page 54: ...y voltage contact authorized dealer It is advisable to give power through a good quality Constant Voltage Transformer CVT This product is equipped with a plug having a third ground pin which fits only into a grounding type outlet This is a safety feature If you are unable to insert the plug into the outlet ask an electrician to replace the obsolete outlet Do not defeat the purpose of the grounding...

Page 55: ...elding machines Electrical motors etc If the supply is not stable use of a good CVT is recommended Earth Ground Proper earth is vital for safety of the personnel and the system Good electrical earth prevents electric shock to the personnel Telephones The PBX is capable of working with all standard telephones Rotary phone Pulse tone switchable push button phone Feature phone and Cord less phone It ...

Page 56: ... ON You get dial tone on the station Testing the basic performance You can check functioning of the PROTON 206 308 by testing all the stations and the trunk Test all stations for dial tone ring back tone speech and ring one by one Test functioning of the trunk by dialing outside number from one of the stations and checking the trunk tones and speech Ring on the trunk can be tested by asking your f...

Page 57: ... of groups viz Solo Group Party Group and Universal Group Solo Group Group 0 has only one station Maximum 8 Solo Groups can be formed A station in Solo Group can call any station in the Universal Group but he cannot call any other station in any Party group or Solo group A station in a Party Group can call any station within his group and any station in Universal group However he cannot call a sta...

Page 58: ...alk to station 27 and 28 only Station 27 and 28 can talk to each other as well as to any other station Interrupt Request What s this When your call is urgent and you cannot wait for the called person to become free you can land in his conversation after intimating him While landing you get ring back tone and the called person gets beeps for 45 seconds During the beeps the called person can dial Fl...

Page 59: ... Service COS 36 2 Privacy 63 Introduction The PROTON 206 308 are versatile Matrix PBX systems Specifically designed for small offices banks schools big departmental stores hospitals and other such places The PROTON 206 308 provides unrestricted communication between internal stations and the external world The PROTON 206 308 allows any of the stations to dial on the trunk provided he is given an a...

Page 60: ...o Call Back Barge in Internal Dialing Hold Toggle Call Follow Me Call Forward Call Park Call Pick Up Call Transfer Class of Service Distinctive ringing Do not Disturb Executive Secretary Hotline Flexible Numbers Hot line Hunting schemes Interrupt Request Last Number Redial Music on hold On site programming Power Down Stations Programmable Feature Access Pulse and DTMF Dialing It also supports adva...

Page 61: ...wner the Cadence sends a string of digits to the PROTON 206 PROTON 308 to inform about it The PROTON 206 308 changes the dial tone of the relevant extension to feature tone How to program No special programming is required for this feature It is allowed to all the stations Relevant Topic 1 Voice Mail Integration 83 Music on Hold What s this Whenever a person is put on hold or while his call is bei...

Page 62: ...wn as Power Down Mode When mains power returns normal operation resumes Change over from normal to power down operation and back is automatic During power down mode by default Trunk 1 gets connected to station 21 Trunk 2 gets connected to station 22 whereas Trunk 3 gets connected to station 23 At the time of Power failure Power return ongoing calls gets disconnected During power failure condition ...

Page 63: ...ll privacy 303 Station Privacy from IR BI Raid Privacy from Trunk call routing beeps Privacy from DID calls Where Station is from 21 to 28 Use following command to program call privacy on all the stations 303 Privacy from IR BI Raid Privacy from Trunk call routing beeps Privacy from DID calls Example To program call privacy from Raid and DID calls on station 23 dial 303 23 1 0 1 With this no stati...

Page 64: ...rd is 4 digit secret code used to avoid unauthorized access to programming mode Default programming password is 1234 In case the programming password is forgotten the same can be cleared to its default value For more details on this please refer section System Security Passwords System gives programming tone on entering programming mode Only one person can enter programming mode at a time User can...

Page 65: ...stem These devices work satisfactorily only if they are properly earthed It is recommended that the PROTON 206 308 is provided a separate telecom earth A dedicated terminal marked ETH is provided on the MDF of the system to which the telecom earth should be connected Telecom earth is a dedicated earth only for the PBX The advantage of having a dedicated earth is that there is no risk of back volta...

Page 66: ...stor MOV Fuses for equipment protection will be far more economical than the equipment downtime and potential damage that could result from being improperly protected Surge protection device creates a short circuit and shunting the surge voltage to ground when a preset voltage threshold is exceeded Inherent Protection Inherent protection is that protection which is provided at an equipment interfa...

Page 67: ...tart talking If the programmed destination is in speech with some other station or trunk it gets trunk call waiting tone repeated double sharp beeps over his speech The station can get connected to the ringing trunk station by dialing flash The other station trunk is put on hold and gets hold on music A trunk can be made to land on a station in four different ways This is called hunting scheme For...

Page 68: ...Use following command to unlock a station command should be issued from SA SE mode 3 1 Station 1 Where Station is from 21 to 28 Or 3 3 Station 1 Where Station is from 21 to 28 On issuing either of the above commands the station shall allow outgoing calls as per Toll Control programmed for the station To Lock a station remotely Use following command to lock a station remotely command should be issu...

Page 69: ...ming beeps Now the dealer can start programming from his office Alternatively the customer can also dial the codes on request from the dealer Dealer or the customer should dial 0 to exit from programming mode The customer may disconnect when programming is over Important Points All the steps and codes are same as in local programming User can dial his own secret password Remote end need not know t...

Page 70: ...rameters for smooth functioning of the system Internal Digit Digit Inter Digit Timer Time for which the system waits for next digit while in dial phase Command 217 08 Timer Default 05 seconds Valid Range 01 to 99 seconds Relevant Topics 1 Class Of Service COS 36 2 Toll Control 73 3 Trunk Access 75 4 Call Pick Up 29 System Security Passwords What s this Programming usage of the PROTON 206 308 is se...

Page 71: ...0 seconds Open the system Locate a mini jumper on the PCB Change position of the jumper Wait for 5 seconds Restore the jumper to its original position Close the system Switch ON the system Now the system is ready with default settings The programming password becomes 1234 Use this password to enter the programming mode and reprogram the complete system System Administrator Password The system admi...

Page 72: ...OS crosspoint switch Off Hook Line Impedance 600 Ohms Loop Limit 1500 Ohms Pulse Dialing 10 PPS 5 Make Break 33 37 DTMF Dialing and Detection As per ITU T Q 23 Q 24 Protection Solid State over voltage and over current protection Connectivity Push type Single pair wire 0 5mm 0 019inch Loop Limit 250 Ohms Max Excluding Telephone Loop Current 35mA Max Ring Voltage 50Vrms 25Hz Off Hook Line Impedance ...

Page 73: ...en these should be assigned to the station for day time and night time If the requirement is not met by default allowed and denied list then customized allowed and denied lists should be programmed The number strings which are to be allowed should be programmed as allowed strings The number strings which are to be denied should be programmed as denied strings One such allowed denied list level sho...

Page 74: ...tion 25 is to be restricted from calling mobile phone short distance calls 95 STD and trunk booking services 181 in day time But it should be allowed to dial all these numbers in night time Level 2 allows all the calls except ISD calls Relevant Topics 1 Allowed and Denied Lists 15 2 Dynamic Lock 47 Troubleshooting PROTON 206 308 is not turning ON Please check the Mains Power Please check the Switc...

Page 75: ...ng calls Check the time programmed in the PBX This is a time sensitive feature If your question still remain unanswered please contact our authorised dealer Trunk Access What s this A station can be allowed disabled access to a trunk s separately during daytime and nighttime A station can access the trunk s by dialing 0 or 5 or 61 or 62 or 63 A station can be given access to trunks selectively Sta...

Page 76: ...iven access to all the trunks during daytime as well as during nighttime Relevant Topic 1 Trunk Parameters 78 Trunk Landing What s this An incoming call on a trunk can be made to land on desired stations It is possible to direct different trunks on different stations during daytime and nighttime The PROTON 206 308 offers four different hunting schemes Hunting Off Only the programmed destination wi...

Page 77: ... to program the all trunks landing destination for daytime 47 Station1 Station2 Station3 Station4 Station5 Use following command to program the trunk landing destination for nighttime 48 Trunk Station1 Station2 Station3 Station4 Station5 Where Trunk is 1 2 or 3 Station1 Station5 can be any station from 21 to 28 By default station 21 to station 25 are programmed as destination for all the trunks bo...

Page 78: ...hen the PROTON 206 308 is being used with only one trunk line the other trunk port must be disabled This can be useful when a particular trunk goes out of order and should be stopped from being allocated to a user when he dials common trunk access code 0 A trunk can be programmed as Tone type and Pulse type How to program Use following command to Enable Disable the trunk and set Dial type 41 Trunk...

Page 79: ...5 seconds Valid Range 01 to 99 seconds Trunk Digit Digit Wait Timer It signifies the time for which the system waits for next digit during dialing phase while dialing on trunk Command 217 33 Timer Default 06 seconds Valid Range 01 to 99 seconds Example Enable trunk 1 as tone type and trunk 3 as pulse type 41 1 0 1 41 3 1 0 Trunk Reservation What s this A station user can reserve a particular trunk...

Page 80: ...a group of people The requirement is that when any person dials 8 the office boy corresponding to that set of people should be accessed Following figure explains it in more details In simple words the requirement is that when any of the stations from 21 22 and 23 dials 8 the call should land on station 27 and when any of the stations from 24 25 and 26 dials 8 the call should land on station 28 Thi...

Page 81: ...h above program 305 21 1 305 22 1 305 23 1 305 24 2 305 25 2 305 26 2 2042 1 27 2042 2 28 2041 8 Important Points Universal Service Number by default is 38 Default universal service station for each group is 22 User Security User Password What s this The PROTON 206 308 provides security to the user by way of a Password This helps to avoid any unauthorised use Each station of the PROTON 206 308 has...

Page 82: ...mber is pre defined Only few dedicated station numbers i e 3900 to 3979 are allowed for this facility to be used Since these numbers are used for this purpose no station can have any of these numbers as their station numbers Maximum 80 virtual stations can be defined How to use it Make a list of customers to whom you have to give this facility Allot a station number and a unique password to each c...

Page 83: ...nes For example when a VMS is interfaced with the PBX it senses the incoming ring and answers the call It prompts the caller to dial an station number subsequently senses the dialed station number keeps the caller on hold and dials the station number of the PBX where the call is to be diverted Then the VMS waits for the ring back tone It first senses the ring back tone and then waits for it to sto...

Page 84: ...roup 9 251 9 Station1 Station2 Station8 Where Station1 Station2 Station8 is from 21 to 28 to which the VMS is connected Use to terminate the command if less than 8 stations are to be programmed in the group Example Program the PROTON 206 308 for following constraints Two ports of VMS are connected to station 27 and 28 of the PROTON 206 308 Use following command to define station 27 and 28 as VMS p...

Page 85: ...avoided How to use it Example Station user 23 who is allowed 95 calls is at station 25 who is denied 95 calls Station user 23 wants to make 95 calls from station 25 To accomplish this station user 23 should use Walk in Class of Service from station 25 Important Points Only one call is allowed at a time using this feature i e to make two calls one after the other you will have to dial the code to m...

Page 86: ...86 PROTON 206 308 V1 System Manual ...

Page 87: ...0 08 Call Forward All Calls 131 Station Cancel Forward 130 09 Call Forward If Busy 134 Station Cancel C F If Busy 130 10 Call Forward If No Reply 133 Station Cancel C F If No Reply 130 11 Call Hold Flash 12 Call Park Flash 7 Retrieve Parked Call 17 13 Call Pick Up Group 4 14 Call Pick Up Selective 12 Station 15 Call Splitting Flash 1 16 Call Transfer Flash Station 17 Conference Flash 0 18 Continue...

Page 88: ...Mode 19 SE Password 02 Set Day Mode Manual Operation 151 03 Set Night Mode Manual Operation 152 04 Single Ring On Trunk Call Transfer 157 0 05 Double Ring On Trunk Call Transfer 157 1 06 Demonstrate Dial Tone 161 1 07 Demonstrate Ring Back Tone 161 2 08 Demonstrate Busy Tone 161 3 09 Demonstrate Error Tone 161 4 10 Demonstrate Confirmation Tone 161 5 11 Demonstrate Programming Tone 161 6 12 Demons...

Page 89: ...Time 20 ACD On Off For Warning Beeps Without Disconnection 3334 Station Day Time Night Time 21 ACD On Off For Warning Beeps W o Disconnection All Stations 3334 Day Time Night Time 22 Global Dir 1 Access On Off 335 Station Day Time Night Time 23 Global Dir 1 Access All Stations 335 Day Time Night Time 24 Global Dir 2 Access On Off 336 Station Day Time Night Time 25 Global Dir 2 Access All Stations ...

Page 90: ...ht Routing 13 ECF On Off 521 Trunk Day Code Night Code 14 ECF Destination Trunk 522 Trunk Destination Trunk 15 ECF Destination Number 523 Trunk Telephone Number 16 Class of Service Delay Timer 531 Trunk Seconds 17 Set PEC count for a trunk 54 Trunk PEC 18 Set PEC count for all the trunks 54 PEC ...

Page 91: ... A condition in which the handset of the telephone instrument rests on the cradle Idle condition of the phone PPM 4 Primary Protection Module for 4 ports Program Mode Programming Mode The entire programming of the system can be done from this mode Pulse A waveform generated by making and breaking of loop current Pulse Dialing A type of signaling in which codes digits are dialed in pulses PSTN Publ...

Page 92: ...92 PROTON 206 308 V1 System Manual ...

Page 93: ...n Control 23 Class Of Service COS 36 Conference 39 Conference Unsupervised Refer Conference 39 Consultation Hold Refer Call Splitting 32 Continued Dialing 39 Conversation Recording 40 D Day and Night Modes 40 Day Service Refer Day and Night Modes 40 Default the Configuration 41 Default Programming Password Refer System Security Passwords 70 Demonstration of Tones 41 Department Call 42 Dialing Rati...

Page 94: ...54 Group Call Refer Department Call 42 H Hold 52 Hotline 52 Hot Outward Dialing HOD Refer Hotline 52 I Incoming Call Landing Refer Trunk Landing 76 Installation 54 Intercom Refer Internal Call 57 Internal Call 57 Internal Call Restriction 57 Internal Digit Digit Timer Refer Station Parameters 70 Interrupt Request 58 Introduction 59 J K L Last Number Redial 61 M Making External Calls Refer External...

Page 95: ... DND 47 Selective Trunk Access 70 Speed Dialing Refer Abbreviated Dialing 11 Station Numbers Refer Flexible Numbers 51 Station Parameters 70 System Security Passwords 70 System Timings Refer Day and Night Modes 40 T Technical Specifications 72 Toll Control 73 Toggle Refer Call Splitting 32 Tone Refer Call Progress Tones 30 Tone Specifications Refer Call Progress Tones 30 Troubleshooting 74 Trunk A...

Page 96: ...96 PROTON 206 308 V1 System Manual W Walk In Class of Service 85 X Y Z ...

Page 97: ...PROTON 206 308 V1 System Manual 97 ...

Page 98: ...ra Vadodara 390010 India Tel 91 265 2630555 Fax 91 265 2636598 E mail Info MatrixTeleSol com Factory 39 GIDC Waghodia 391760 Dist Vadodara India Tel 91 2668 262056 57 Technical Support Tel 91 2668 263172 73 Fax 91 2668 262631 E mail Support MatrixTeleSol com www MatrixTeleSol com ...

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