Panasonic KX-TGC310E Operating Instructions Manual Download

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Operating Instructions

Digital Cordless Phone

Model No.

KX-TGC310E
KX-TGC312E
KX-TGC313E

Digital Cordless Answering System

Model No.

KX-TGC320E

KX-TGC322E

KX-TGC323E

Model shown is KX-TGC310.

Before initial use, see “Getting Started”
on page 10.

Thank you for purchasing a Panasonic product.

Please read these operating instructions before using the unit and save them for
future reference.

TGC310_320E(en)_1222_ver002.pdf 1

2014/12/22 11:04:34

Summary of Contents for KX-TGC310E

Page 1: ...stem Model No KX TGC320E KX TGC322E KX TGC323E Model shown is KX TGC310 Before initial use see Getting Started on page 10 Thank you for purchasing a Panasonic product Please read these operating instructions before using the unit and save them for future reference TGC310_320E en _1222_ver002 pdf 1 2014 12 22 11 04 34 ...

Page 2: ...swering calls 16 Useful features during a call 16 Intercom 17 Key lock 18 Phonebook Phonebook 19 Speed dial 20 Programming Menu list 21 Alarm 25 Nuisance call block 25 Other programming 26 Caller ID Service Using Caller ID service 28 Caller list 28 Answering System Answering system 30 Turning the answering system on off 30 Greeting message 30 Listening to messages 31 Remote operation 31 Answering ...

Page 3: ...cessories No Accessory item Part number Quantity KX TGC310 KX TGC320 KX TGC312 KX TGC322 KX TGC313 KX TGC323 A AC adaptor for base unit PNLV226E0X 1 1 1 B Telephone line cord PNJA1113Y Black for U K or PNJA1037Z Transparence for U K 1 1 1 C Rechargeable batteries 2 4 6 D Handset cover 1 1 2 3 E Charger PNLC1060ZB 1 2 F AC adaptor for charger PNLV233EKZ 1 2 1 The handset cover comes attached to the...

Page 4: ...stomers within the U K 0844 844 3899 R For customers within Ireland 01289 8333 R For further support on your product please visit our website www panasonic co uk Direct Sales at Panasonic U K R Order accessory and consumable items for your product with ease and confidence by phoning our Customer Communications Centre Monday Friday 9 00am 5 00pm Excluding public holidays R Go on line through our In...

Page 5: ...onic Marketing Europe GmbH Winsbergring 15 22525 Hamburg Germany Ecodesign information Ecodesign information under EU Regulation EC No 1275 2008 amended by EU Regulation No 801 2013 From 1 January 2015 Please visit here http www ptc panasonic eu erp Click Downloads a Energy related products information Public Power consumption in networked standby and guidance are mentioned in the web site above F...

Page 6: ...low the AC adaptor or telephone line cord to be excessively pulled bent or placed under heavy objects Operating safeguards R Unplug the product from power outlets before cleaning Do not use liquid or aerosol cleaners R Do not disassemble the product R Do not spill liquids detergents cleansers etc onto the telephone line cord plug or allow it to become wet at all This may cause a fire If the teleph...

Page 7: ... shock from lightning 3 Do not use the telephone to report a gas leak in the vicinity of the leak 4 Use only the power cord and batteries indicated in this manual Do not dispose of batteries in a fire They may explode Check with local codes for possible special disposal instructions SAVE THESE INSTRUCTIONS For best performance Base unit location avoiding noise The base unit and other compatible Pa...

Page 8: ...of old products and used batteries please take them to applicable collection points in accordance with your national legislation and the Directives 2002 96 EC and 2006 66 EC By disposing of these products and batteries correctly you will help to save valuable resources and prevent any potential negative effects on human health and the environment which could otherwise arise from inappropriate wast...

Page 9: ...age power per channel 250 mW max R Power source 100 240 V AC 50 60 Hz R Power consumption Base unit Standby Approx 0 52 W Maximum Approx 2 7 W Charger Standby Approx 0 12 W Maximum Approx 1 8 W R Operating conditions 0 C 40 C 20 80 relative air humidity dry Helpline Tel No U K 0844 844 3899 Ireland 01289 8333 9 Important Information TGC3xxE en _1005_ver101 pdf 9 2016 10 05 15 51 49 ...

Page 10: ...tor PNLV226E R Use only the supplied telephone line cord 1 2 3 4 4 5 n Charger A Connect the AC adaptor plug to the unit until you hear a click B Connect the AC adaptor to the power outlet Note R Use only the supplied Panasonic AC adaptor PNLV233E 2 1 Battery installation R USE ONLY rechargeable Ni MH batteries AAA R03 size 1 R Do NOT use alkaline manganese Ni Cd batteries R Confirm correct polari...

Page 11: ...fer you more information about connection possibilities Note for battery installation R Use the supplied rechargeable batteries For replacement we recommend using the Panasonic rechargeable batteries noted on page 4 7 Note for battery charging R It is normal for the handset to feel warm during charging R Clean the charge contacts of the handset base unit and charger with a soft and dry cloth once ...

Page 12: ... display Navigator key Navigator keys functions as follows Symbol Meaning M N MDN Up M N MCN Down MWN MFN Left MTN MEN Right MDN MCN MFN or MEN Scroll through various lists and items MDN or MCN Adjust the receiver or speaker volume while talking M N Caller list View the caller list MWN Phonebook View the phonebook entry MTN Redial View the redial list Base unit A B Charge contacts M N Locator R Yo...

Page 13: ... Privacy mode is on 1 page 23 Item Meaning Ringer volume is off page 22 Nuisance call blocked 2 page 25 New voice mail message received 4 page 34 Line in use Someone is using the line 1 IN USE Answering system is being used by another handset 5 1 KX TGC312 KX TGC313 KX TGC322 KX TGC323 2 Caller ID subscribers only 3 KX TGC320 series page 3 4 Voice mail subscribers only 5 KX TGC322 KX TGC323 Handse...

Page 14: ...ing message instead of using a pre recorded greeting message See page 30 for details 1 M N 302 2 MbN Yes a MOKN 3 Record a greeting message a MnN a M N Other settings One touch eco mode The MR ECON button on the handset enables you to activate the eco function with one touch By activating eco mode your unit can reduce the base unit transmission power by up to 90 in standby mode You can turn on off...

Page 15: ...n standby mode R If you set the repeater mode to On page 27 One touch eco mode is cancelled Eco Setup is not shown in the display menu page 23 Helpline Tel No U K 0844 844 3899 Ireland 01289 8333 15 Getting Started TGC310_320E en _1222_ver002 pdf 15 2014 12 22 11 04 35 ...

Page 16: ...the phonebook a pause is also needed page 20 Example If you need to dial the line access number 0 when making outside calls with a PBX 1 0 a MDN Pause 2 Dial the phone number a M N Note R A 3 second pause is inserted each time MDN Pause is pressed Answering calls 1 Lift the handset and press M N or MZN when the unit rings 2 When you finish talking press M N or place the handset on the base unit or...

Page 17: ...call Note R To prevent other users from joining your conversations with outside callers turn the privacy mode on page 23 Transferring calls conference calls Available for KX TGC312 KX TGC313 KX TGC322 KX TGC323 Outside calls can be transferred or a conference call with an outside party can be made between 2 handsets 1 During an outside call press M N KX TGC313 KX TGC323 MbN Select the desired unit...

Page 18: ...k The handset can be locked so that no calls or settings can be made Incoming calls can be answered but all other functions are disabled while key lock is on To turn key lock on press M N for about 3 seconds R To turn key lock off press M N for about 3 seconds Note R Calls to emergency numbers cannot be made until key lock is turned off 18 Helpline Tel No U K 0844 844 3899 Ireland 01289 8333 Makin...

Page 19: ... all entries MbN Select the desired entry To search by first character Press the dial key 0 to 9 or which contains the character you are searching for page 34 MbN Scroll through the phonebook if necessary 3 M N Note R In step 1 change the character entry mode if necessary M N a MbN Select the character entry mode a MOKN Editing entries 1 Find the desired entry page 19 a M N 2 MbN Edit a MOKN 3 Edi...

Page 20: ...Enter the party s phone number 24 digits max a MOKN 2 times a M N n From the phonebook 1 Press and hold the desired speed dial key 1 to 6 a M N 2 MbN Phonebook a MOKN 3 MbN Select the desired entry 4 MOKN a M N Note R If you edit a phonebook entry which is assigned to a speed dial key the edited entry does not transfer to the speed dial key Editing an entry 1 Press and hold the desired speed dial ...

Page 21: ... the operation press M N R In the following table indicates the default settings R In the following table indicates the reference page number R Display menu order and sub menu may vary depending on your model Display the menu tree and direct command code table Main menu Answer System 1 Sub menu 1 Sub menu 2 Settings Code Play New Msg Msg message 323 31 Play All Msg 324 31 Erase All Msg 2 325 31 Gr...

Page 22: ...ily Weekly Off 720 25 Time Adjustment 2 4 Caller ID Manual 226 Main menu Intercom 5 Operation Code Paging the desired unit 274 17 Main menu Initial Setup Sub menu 1 Sub menu 2 Settings Code Ringer Setup Ringer Volume Off 6 6 160 Ringtone 6 7 Ringtone 1 161 First Ring 2 8 On Off 173 Time Settings Set Date Time 2 101 14 Memo Alarm Alarm1 3 Once Daily Weekly Off 720 25 Time Adjustment 2 4 Caller ID M...

Page 23: ...rict 2 256 27 Auto Talk 10 On Off 200 16 Line Setup Recall Flash 2 11 900 msec 700 msec 600 msec 400 msec 300 msec 250 msec 200 msec 160 msec 110 msec 100 msec 90 msec 80 msec 121 17 Privacy Mode 2 5 12 On Off 194 Base Unit PIN 2 0000 132 27 Repeater Mode 2 On Off 138 27 Register Register H set H set handset 130 40 Cancel Register 3 131 40 Language Display English 110 14 Helpline Tel No U K 0844 8...

Page 24: ... 6 The ringer tone may continue to play for several seconds even if the caller has already hung up You may either hear a dial tone or no one on the line when you answer the call 7 The preset melodies in this product Ringtone 3 Ringtone 15 are used with permission of 2012 Copyrights Vision Inc 8 If you do not want the unit to ring before the caller information is received set to Off Caller ID subsc...

Page 25: ...t the desired snooze setting a MOKN 9 MOKN a M N Note R Press M N to stop the alarm completely R When the handset is in use the alarm will not sound until the handset is in standby mode R Press any dial key or M N to stop the sound but keep the snooze function activated R If you want to make an outside call when the snooze function is activated please stop the snooze function before making the cal...

Page 26: ... N Viewing editing erasing call block numbers 1 M N 217 2 MbN Single Number or Range of Numbers a MOKN 3 MbN Select the desired entry R To exit press M N 4 To edit a number M N a Edit the number a MOKN a M N To erase a number M N a MbN Yes a MOKN a M N Note R When editing press the desired dial key to add MCN to erase Erasing all call block numbers 1 M N 217 2 MbN Single Number or Range of Numbers...

Page 27: ...rget your PIN see page 37 1 M N 132 2 Enter the current 4 digit base unit PIN default 0000 3 Enter the new 4 digit base unit PIN a MOKN 4 MbN Yes a MOKN a M N Increasing the range of the base unit You can increase the signal range of the base unit by using a DECT repeater Please use only the Panasonic DECT repeater noted on page 4 Contact your Panasonic dealer for details Important R Before regist...

Page 28: ...l is displayed again Note R Even when there are unviewed missed calls disappears from the standby display if the following operation is performed by one of the registered handsets Being replaced on the base unit or charger Pressing M N Phonebook name display When caller information is received and it matches a phone number stored in the phonebook the stored name in the phonebook is displayed and l...

Page 29: ...Erasing all caller information 1 M N 2 M N a MbN Yes a MOKN a M N Helpline Tel No U K 0844 844 3899 Ireland 01289 8333 29 Caller ID Service TGC310_320E en _1222_ver002 pdf 29 2014 12 22 11 04 36 ...

Page 30: ...wering system on off The answering system is preset to on 1 To turn on M N 327 To turn off M N 328 2 M N Note R When the answering system is turned on is displayed on the handset Greeting message When the unit answers a call a greeting message is played to callers You can use either your own greeting message a pre recorded greeting message Recording your greeting message 1 M N 302 2 MbN Yes a MOKN...

Page 31: ...rding Stop playback 0 Turn answering system off 4 3 Erase currently playing message 5 Erase all messages 6 Reset to a pre recorded greeting message 1 If pressed within the first 5 seconds of a message the previous message is played 2 To resume playback MbN Play a MOKN 3 You can also erase as follows M N a MbN Erase a MOKN a MbN Yes a MOKN Calling back Caller ID subscribers only 1 Press M N during ...

Page 32: ...ress any dial keys within 10 seconds after a voice guidance prompt the unit disconnects your call Remote commands You can press dial keys to access certain answering system functions without waiting for the voice guidance to prompt you Key Operation 1 Repeat message during playback 1 2 Skip message during playback 4 Play new messages 5 Play all messages 6 Play greeting message 7 Record greeting me...

Page 33: ... voice mail service provided by your service provider telephone company please contact your service provider telephone company to deactivate your voice mail service If your service provider telephone company cannot do this Set this unit s Number of Rings setting so that this unit s answering system answers calls before the voice mail service of your service provider telephone company does It is ne...

Page 34: ...y has multiple characters assigned to it The characters that can be entered depend on the character entry mode page 34 Press MFN or MEN to move the cursor left or right Press dial keys to enter characters and numbers Press MCN to erase the character or number highlighted by the cursor Press and hold MCN to erase all characters or numbers Press Aaa to switch between uppercase and lowercase To enter...

Page 35: ... table z y 1 2 3 4 5 6 7 8 9 Extended 1 character table z y 1 2 3 4 5 6 7 8 9 R The following are used for both uppercase and lowercase Extended 2 character table z y 1 2 3 4 5 6 7 8 9 Helpline Tel No U K 0844 844 3899 Ireland 01289 8333 35 Useful Information TGC310_320E en _1222_ver002 pdf 35 2014 12 22 11 04 36 ...

Page 36: ...in Memory Full R The phonebook memory is full Erase unwanted entries page 19 R The call block list memory is full Erase unwanted entries page 26 Use rechargeable battery R A wrong type of battery such as Alkaline or Manganese was inserted Use only the rechargeable Ni MH batteries noted on page 4 7 You must first subscribe to Caller ID R You must subscribe to a Caller ID service Once you receive ca...

Page 37: ...the telephone line and connect the line to a known working telephone If the working telephone operates properly contact our service personnel to have the unit repaired If the working telephone does not operate properly contact your service provider telephone company I cannot use the intercom feature R This feature is available between the handsets Although the handset displays Intercom this featur...

Page 38: ...om sources of interference R Move closer to the base unit R If you use a DSL ADSL service we recommend connecting a DSL ADSL filter between the base unit and the telephone line jack Contact your DSL ADSL provider for details The handset does not ring R The ringer volume is turned off Adjust ringer volume page 16 22 I cannot make a call R You dialled a call restricted number page 27 R The key lock ...

Page 39: ... or contact your service provider telephone company I cannot operate the answering system remotely R The remote access code is not set Set the remote access code page 32 R You are entering the wrong remote access code If you have forgotten your remote access code enter the remote access code setting to check your current code page 32 R The answering system is turned off Turn it on page 32 The unit...

Page 40: ...GC323 3 Handset MOKN a Wait until Base PIN is displayed a Enter the base unit PIN default 0000 a MOKN R If you forget your PIN see page 37 Deregistering a handset 1 M N 131 R All handsets registered to the base unit are displayed 2 MbN Select the handset you want to cancel a MOKN 3 MbN Yes a MOKN a M N 40 Helpline Tel No U K 0844 844 3899 Ireland 01289 8333 Useful Information TGC310_320E en _1222_...

Page 41: ... or to damage occurred during transit to or from the purchaser 4 If at any time during the guarantee period any part or parts of the product are replaced with a part or parts not supplied or approved by us or of an objective quality safe and suitable for the product or the product has been dismantled or repaired by any person not authorised by us we shall have the right to terminate this guarantee...

Page 42: ...rol type 12 D Date and time 14 Direct command code 21 Display Contrast 23 Language 14 E Eco mode 14 Error messages 36 F First ring 22 H Handset Deregistration 40 Name 26 Registration 40 Hold 16 I Intercom 17 K Key lock 18 Keytones 23 M Making calls 16 Missed calls 28 Mute 16 N Nuisance call block 25 P Pause 16 Phonebook 19 PIN 27 Power failure 11 Power on off 14 Privacy mode 23 R Recall flash 17 R...

Page 43: ...43 Notes TGC310_320E en _1222_ver002 pdf 43 2014 12 22 11 04 36 ...

Page 44: ...is not working properly IMPORTANT If you still have any problems please call the Panasonic DECT Helpline 0844 844 3899 U K 01289 8333 Ireland or contact us through our website www panasonic co uk Buy online via our eShop www shop panasonic eu Sales Department Panasonic House Willoughby Road Bracknell Berkshire RG12 8FP Panasonic Corporation 2015 PNQX7362XA PNQX7362XA PNQX7362XA TT0115MU2027 TGC3xx...

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