Panasonic KX-TGA651 Operating Instructions Manual Download

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Thank you for purchasing a Panasonic product.

Please read these operating instructions before using the unit and save
them for future reference.
This unit is compatible with Caller ID. You must subscribe to the appropriate
service offered by your service provider/telephone company.

Before initial use, see “Getting

Started” on page 10.

Please access our online customer survey:
http://panasonic.net/pcc/tel/q

Operating Instructions

Model No.

KX-TG6561E
KX-TG6562E

Digital Cordless Answering System

Model shown is KX-TG6561.

TG6561E(e).book Page 1 Tuesday, July 13, 2010 1:50 PM

Summary of Contents for KX-TGA651

Page 1: ...D You must subscribe to the appropriate service offered by your service provider telephone company Before initial use see Getting Started on page 10 Please access our online customer survey http panasonic net pcc tel q Operating Instructions Model No KX TG6561E KX TG6562E Digital Cordless Answering System Model shown is KX TG6561 TG6561E e book Page 1 Tuesday July 13 2010 1 50 PM ...

Page 2: ... Copying phonebook entries 21 Base Unit Speed Dial Base unit speed dial 22 Programming Programmable settings 23 Special programming 28 Registering a unit 29 Caller ID Service Using Caller ID service 31 Caller list 31 Answering System Answering system 33 Turning the answering system on off 33 Greeting message 34 Listening to messages using the base unit 34 Listening to messages using the handset 35...

Page 3: ...handset cover comes attached to the handset Series Model No Base unit Handset Part No Part No Quantity KX TG6561 series KX TG6561 KX TG6561 KX TGA651 1 KX TG6562 KX TG6561 KX TGA651 2 No Accessory item Part number Quantity KX TG6561 KX TG6562 1 AC adaptor PQLV219EW or PQLV219EZ 1 2 2 Telephone line cord PNJA1037Z for U K 1 1 3 Rechargeable batteries 1 HHR 55AAAB or N4DHYYY00005 2 4 4 Handset cover...

Page 4: ...roduct with ease and confidence by phoning our Customer Care Centre Monday Thursday 9 00am 5 30pm Friday 9 30am 5 30pm Excluding public holidays L Or go on line through our Internet Accessory ordering application at www pas europe com L Most major credit and debit cards accepted L All enquiries transactions and distribution facilities are provided directly by Panasonic U K Ltd L It couldn t be sim...

Page 5: ...nce with the essential requirements and other relevant provisions of Radio Telecommunications Terminal Equipment R TTE Directive 1999 5 EC Declarations of Conformity for the relevant Panasonic products described in this manual are available for download by visiting http www doc panasonic de Contact to Authorised Representative Panasonic Testing Centre Panasonic Marketing Europe GmbH Winsbergring 1...

Page 6: ...low the AC adaptor or telephone line cord to be excessively pulled bent or placed under heavy objects Operating safeguards L Unplug the product from power outlets before cleaning Do not use liquid or aerosol cleaners L Do not disassemble the product L Do not spill liquids detergents cleansers etc onto the telephone line cord plug or allow it to become wet at all This may cause a fire If the teleph...

Page 7: ...ual Do not dispose of batteries in a fire They may explode Check with local codes for possible special disposal instructions SAVE THESE INSTRUCTIONS For best performance Base unit location avoiding noise The base unit and other compatible Panasonic units use radio waves to communicate with each other L For maximum coverage and noise free communications place your base unit at a convenient high and...

Page 8: ...man health and the environment which could otherwise arise from inappropriate waste handling For more information about collection and recycling of old products and batteries please contact your local municipality your waste disposal service or the point of sale where you purchased the items Penalties may be applicable for incorrect disposal of this waste in accordance with national legislation Fo...

Page 9: ... U K 0844 844 3898 R O I 01289 8333 Note L Design and specifications are subject to change without notice L The illustrations in these instructions may vary slightly from the actual product TG6561E e book Page 9 Tuesday July 13 2010 1 50 PM ...

Page 10: ...Cd batteries L Confirm correct polarities S T Battery charge Charge for about 7 hours L When the batteries are fully charged the charge indicator goes off and Fully charged is displayed Hook 220 240 V AC 50 60 Hz Click Press plug firmly Correct Wrong To telephone line DSL ADSL filter Use only the supplied telephone line cord 220 240 V AC 50 60 Hz Hooks L When the language selection is displayed se...

Page 11: ...h L Avoid touching the battery ends S T or the unit contacts Note for battery charge L It is normal for the handset to feel warm during charging L Clean the charge contacts of the handset base unit and charger with a soft and dry cloth once a month Clean more often if the unit is exposed to grease dust or high humidity Battery level Panasonic Ni MH battery performance supplied batteries Note L It ...

Page 12: ...arge contacts Control type A Soft keys The handset features 3 soft keys By pressing a soft key you can select the feature shown directly above it on the display B Navigator key V or Scroll through various lists and items Volume or V Adjust the receiver or speaker volume while talking y Caller list View the caller list R Redial View the redial list Base unit A Charge contacts B Speaker C Stop D 4 E...

Page 13: ... call is now being received y Missed call 1 page 31 i The base unit transmission power is set to Low page 15 k The LCD and key backlight is off page 25 u L When displayed next to the battery icon Answering system is on page 33 L When displayed with a number New messages have been recorded page 35 d Answering system answers calls with a greeting message and caller messages are not recorded Selectin...

Page 14: ...mat page 15 H Places a call on hold page 41 n Opens the phonebook Allows you to edit phone numbers page 29 32 m Adds new entry page 20 29 k Displays the character entry mode for phonebook search page 20 Turns the key lock feature off page 19 Selects a character entry mode O Stops recording or playback I Stores phone numbers page 29 32 l Inserts a dialling pause W Erases the selected item or return...

Page 15: ...al When the one touch eco mode is on Low is temporarily displayed and i is shown on the handset display instead of w When the one touch eco mode is off Normal is temporarily displayed and i goes off from the handset display Note L When there is another cordless phone nearby and it is in use the base unit transmission power may not be reduced L Activating one touch eco mode reduces the range of the...

Page 16: ...ist 1 j or R 2 V Select the desired phone number i W 3 V Yes i M i ic Using the base unit 1 s 2 Dial the phone number 3 When the other party answers speak into the microphone L Speak alternately with the other party 4 When you finish talking press s Note L For best performance use the speakerphone in a quiet environment L While on a call you can switch from the base unit to the handset Press C on ...

Page 17: ...r volume Press or V repeatedly to select the desired volume while the handset is ringing for an incoming call Note L You can also program the handset ringer volume beforehand page 25 Temporary handset ringer off While the handset is ringing for a call you can turn the ringer off temporarily by pressing L Using the base unit When a call is being received the in use indicator flashes rapidly 1 Press...

Page 18: ...our host PBX such as transferring an extension call or accessing optional telephone services Note L To change the recall flash time see page 26 For call waiting or Call Waiting Caller ID service users To use call waiting you must first subscribe to call waiting from your service provider telephone company This feature allows you to receive calls while you are already talking on the phone If you re...

Page 19: ...26 Handset key lock The handset can be locked so that no calls or settings can be made Incoming calls can be answered but all other functions are disabled while key lock is on To turn key lock on press 8 for about 3 seconds L is displayed L To turn key lock off press for about 3 seconds Note L Calls to emergency numbers cannot be made until key lock is turned off TG6561E e book Page 19 Tuesday Jul...

Page 20: ... dial key 0 to 9 or which contains the character you are searching for page 42 L Press the same dial key repeatedly to display the first entry corresponding to each character located on that dial key L If there is no entry corresponding to the character you selected the next entry is displayed 3 V Scroll through the phonebook if necessary 4 C Editing entries 1 Find the desired entry page 20 i 8 2 ...

Page 21: ... Copying phonebook entries You can copy phonebook entries between 2 handsets 1 1 Panasonic compatible handset Copying an entry 1 Find the desired entry page 20 i 8 2 V Copy i M 3 V Select the handset you want to send the phonebook entry to i M L When an entry has been copied Completed is displayed L To continue copying another entry V Yes i M i V Select the desired entry i M 4 ic Copying all entri...

Page 22: ...If you enter incorrectly press then start again from step 1 3 l 4 Press a dial key 0 9 to assign L A long beep is heard and the in use indicator stops flashing Note L If a phone number is assigned to a dial key which already contains a phone number the old number will be erased L We recommend you make a note of which phone numbers are stored in which dial keys To erase a stored phone number 1 l 2 ...

Page 23: ...e desired item in sub menu 1 i M L In some cases you may need to select from sub menu 2 i M 4 Press V or to select the desired setting i M L This step may vary depending on the feature being programmed L To exit the operation press ic Note L See page 25 for the default settings Main menu Sub menu 1 Sub menu 2 Page Caller List 31 Answer System e Play New Msg 35 Play All Msg 35 Erase All Msg 1 36 Gr...

Page 24: ...inger Setup Ringer Volume Ringtone Time Settings Set Date Time 1 14 Alarm 28 Time Adjustment 1 Handset Name 28 Caller Barred 1 28 Eco Setup Transmission Power 1 15 Display Setup LCD Key Backlight Contrast Keytones Auto Talk 17 Line Setup Recall Flash 1 18 Privacy Mode 1 Base Unit PIN 1 29 Repeater Mode 1 30 Register Register H set 29 Language Display 14 Main menu Sub menu 1 Sub menu 2 Page TG6561E...

Page 25: ...ting System 1 Page Caller List 2 1 3 31 Set Date Time 1 0 1 r 14 Alarm 7 2 0 1 Once 2 Daily 0 Off 28 Time Adjustment 2 2 2 6 1 Caller ID 0 Manual r Intercom 2 7 4 40 Ringer Volume 3 Handset 1 6 0 1 6 Level 1 6 6 0 Off Ringtone 4 5 Handset 1 6 1 Ringtone 1 Handset Name 1 0 4 28 Caller Barred 2 1 7 r 28 Transmission Power 7 2 5 1 Normal 2 Low r 15 LCD Key Backlight 2 7 6 1 On 0 Off Contrast Display ...

Page 26: ...et handset 1 3 0 29 Cancel Register 1 3 1 30 Display Change language 1 1 0 English 14 Feature Code Setting System 1 Page Play New Msg Msg message 3 2 3 35 Play All Msg 3 2 4 35 Erase All Msg 3 2 5 r 36 Start REC Record greeting 3 0 2 r 34 Play Greeting 3 0 3 34 Default Reset to pre recorded greeting 3 0 4 r 34 Number of Rings 2 1 1 4 Rings r 37 Recording Time 3 0 5 3 Minutes r 38 Remote Code 3 0 6...

Page 27: ...ng page 40 4 If you select one of the melody ringer tones the ringer tone continues to play for several seconds even if the caller has already hung up You may either hear a dial tone or no one on the line when you answer the call 5 The preset melodies in this product are used with permission of 2007 Copyrights Vision Inc 6 Turn this feature off if you prefer not to hear key tones while you are dia...

Page 28: ...t setting is Off If you select On without entering any handset name Handset 1 to Handset 6 is displayed 1 8 i 1 0 4 2 Enter the desired name max 10 characters page 42 L If not required go to step 3 3 M 4 V Select the desired setting i M 2 times 5 ic Incoming call barring Caller ID subscribers only This feature allows the unit to reject calls from specified phone numbers that you do not want to ans...

Page 29: ... you If you forget your PIN see page 46 1 8 i 1 3 2 2 Enter the current 4 digit base unit PIN default 0000 3 Enter the new 4 digit base unit PIN i M i ic Registering a unit Operating additional units Additional handsets Up to 6 handsets can be registered to the base unit Important L The additional handset model recommended for use with this unit is noted on page 4 If another handset model is used ...

Page 30: ...nection with the system 1 8 i 1 3 1 L All handsets registered to the base unit are displayed 2 V Select the handset you want to cancel i M 3 V Yes i M L A confirmation tone sounds L The handset does not beep when cancelling its own registration 4 ic Increasing the range of the base unit You can increase the signal range of the base unit by using a DECT repeater Please use only the Panasonic DECT r...

Page 31: ...in the caller list is viewed page 31 y disappears from the display When you receive another new call y is displayed again Note L Even when there are unviewed missed calls y disappears from the standby display if the following operation is performed by one of the registered handsets Being replaced on the base unit or charger Pressing ic Phonebook name display When caller information is received and...

Page 32: ...urn to the previous screen press 3 i Edit the number L Press dial key 0 to 9 to add to delete 4 C Erasing selected caller information 1 y 2 V Select the desired entry 3 W i V Yes i M i ic Erasing all caller information 1 y 2 W i V Yes i M i ic Storing caller information to the phonebook 1 y 2 V Select the desired entry i I 3 V Phonebook i M 4 To store the name continue from step 2 Adding entries p...

Page 33: ...n the answering system is turned on L When the message memory becomes full If you use the pre recorded greeting message the unit automatically switches to another pre recorded greeting message asking callers to call again later If you recorded your own greeting message the same message is still announced to callers even though their messages are not recorded Turning the answering system on off The...

Page 34: ...essages If you erase or do not record your own greeting message the unit plays a pre recorded greeting asking callers to leave a message If the message recording time page 38 is set to Greeting Only callers messages are not recorded and the unit plays a different pre recorded greeting message asking callers to call again Resetting to a pre recorded greeting message If you want to use a pre recorde...

Page 35: ...re not displayed Operating the answering system 8 i V Answer System i M 1 If pressed within the first 5 seconds of a message the previous message is played 2 To resume playback V Play i M Key Operation or V Adjust the speaker volume 7 Repeat message 1 8 Skip message Stop playback 4 Erase currently playing message Key Operation or V Adjust the receiver or speaker volume during playback 1 or Repeat ...

Page 36: ...tening to your messages remotely Important L In order to operate the answering system remotely you must first set a remote access code 1 8 i 3 0 6 2 To turn on remote operation enter the desired 3 digit remote access code 3 M i ic Deactivating remote operation Press in step 2 on Remote access code page 36 L The entered remote access code is deleted Using the answering system remotely 1 Dial your p...

Page 37: ... of times the phone rings Number of Rings before the unit answers a call You can select 2 to 7 rings or Auto The default setting is 4 Rings Auto The unit s answering system answers at the end of the 2nd ring when new messages have been recorded or at the end of the 5th ring when there are no new messages If you call your phone from outside to listen to new messages page 36 you know that there are ...

Page 38: ...l service provided by your service provider telephone company before changing this setting Change the number of rings of the voice mail service so that the answering system can answer the call first To do so contact your service provider telephone company Caller s recording time You can change the maximum message recording time allowed for each caller The default setting is 3 Minutes 1 8 i 3 0 5 2...

Page 39: ...vice provider telephone company not your telephone When you have new messages 6 is displayed on the handset if message indication service is available Please contact your service provider telephone company for details of this service Important L If 6 still remains on the display even after you have listened to new messages turn it off by pressing and holding for 2 seconds L To use the voice mail s...

Page 40: ... number To page all handsets press 0 or wait for a few seconds L To stop paging press x 2 When you finish talking press s Answering an intercom call 1 Press C to answer the page 2 When you finish talking press ic 1 Press x to answer the page 2 When you finish talking press s Handset locator You can locate a misplaced handset by paging it 1 Base unit Press x and wait for a few seconds L All registe...

Page 41: ... handset enter the handset number To page all handsets press 0 or wait for a few seconds 2 Wait for the paged party to answer L If paged party does not answer press x to return to the outside call 3 To complete the transfer Press s L The outside call is being routed to the handset To establish a conference call Press 5 L To leave the conference press s The other 2 parties can continue the conversa...

Page 42: ...d on the same dial key press to move the cursor to the next space then press the appropriate dial key If you do not press any dial key within 5 seconds after entering a character the character is fixed and the cursor moves to the next space Character entry modes The available character entry modes are Alphabet ABC Numeric 0 9 Greek F Extended 1 G Extended 2 H and Cyrillic I When in these entry mod...

Page 43: ...01289 8333 Extended 1 character table N L The following are used for both uppercase and lowercase Extended 2 character table O L The following are used for both uppercase and lowercase Cyrillic character table P TG6561E e book Page 43 Tuesday July 13 2010 1 50 PM ...

Page 44: ...g was too short Try again Failed L Phonebook copy failed page 21 Confirm the other handset the receiver is in standby mode and try again Incomplete L The receiver s phonebook memory is full Erase the unwanted phonebook entries from the other handset the receiver and try again Memory Full L The phonebook memory is full Erase unwanted entries page 20 L Message memory is full Erase unwanted messages ...

Page 45: ...handset and try again L The handset has not been registered to the base unit Register the handset page 29 I cannot hear a dial tone L Make sure that you are using the supplied telephone line cord Your old telephone line cord may have a different wiring configuration L The base unit s AC adaptor or telephone line cord is not connected Check the connections L Disconnect the base unit from the teleph...

Page 46: ...oblem Cause solution The handset beeps and or flashes L Battery charge is low Fully charge the batteries page 10 I fully charged the batteries but still flashes or the operating time seems to be shorter L Clean the battery ends S T and the charge contacts with a dry cloth and charge again L It is time to replace the batteries page 10 The handset display is blank L The handset is not turned on Turn...

Page 47: ...volume is turned off Adjust ringer volume page 25 The base unit does not ring L The ringer volume is turned off Adjust ringer volume page 17 I cannot make a call L The handset is too far from the base unit Move closer and try again L Another unit is in use Wait and try again later L Answering system is being used by another handset Wait and try again later L The key lock feature is turned on Turn ...

Page 48: ... page 33 L The message memory is full Erase unwanted messages page 35 L The recording time is set to Greeting Only Change the setting page 38 L If your own greeting message is not recorded properly callers are unable to leave a message Record your own greeting message again page 34 L If you subscribe to a voice mail service messages are recorded by your service provider telephone company not your ...

Page 49: ...eck your current code page 36 L Press each key firmly L The answering system is turned off Turn it on page 37 Problem Cause solution Liquid or other form of moisture has entered the handset base unit L Disconnect the AC adaptor and telephone line cord from the base unit Remove the batteries from the handset and leave to dry for at least 3 days After the handset base unit are completely dry reconne...

Page 50: ...the technical and or safety standards required in the country where this product is used or to damage occurred during transit to or from the purchaser 4 If at any time during the guarantee period any part or parts of the product are replaced with a part or parts not supplied or approved by us or of an objective quality safe and suitable for the product or the product has been dismantled or repaire...

Page 51: ...ls 40 Control type 12 D Date and time 14 Direct command 25 Display Contrast 25 Language 14 E Eco mode 15 Error messages 44 H Handset Deregistration 30 Locator 40 Name 28 Registration 29 Hold 17 I Incoming call barring 28 Intercom 40 K Key lock 19 Keytones 25 M Making calls Base unit 16 Handset 16 Missed calls 31 Mute 18 P Pause 16 Phonebook 20 PIN 29 Power failure 11 Power on off 14 Privacy mode 2...

Page 52: ...ne cord is connected 3 Use rechargeable Ni MH batteries Alkaline Manganese Ni Cd batteries CANNOT be used 4 Read troubleshooting page in the Operating Instructions If your product is not working properly IMPORTANT If you still have any problems please call the Panasonic DECT Helpline 0844 844 3898 U K 01289 8333 Rep of Ireland or contact us through our website www panasonic co uk Sales Department ...

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